Hurricane Technologies

What Hurricane Technologies does

Hurricane Technologies, Inc. is a private managed IT services provider founded in 2002 in Rochester, NY, serving small and mid-sized businesses of roughly 10 to 200 users across a six-county Greater Rochester region (Monroe, Livingston, Genesee, Wayne, Wyoming, and Ontario). The company is privately owned by President Shawn Petti and Vice President Kara Petti following an insider management buyout from founders Thomas and Laurie Vonglis in 2021.

The firm's offering is built around an integrated managed-IT portfolio anchored by Managed IT Services as the core "outsourced IT department" product, complemented by add-on modules for IT Strategic Planning (including Virtual CIO services), CIS Standards Alignment, Business Continuity and Disaster Recovery, Endpoint Protection (with 24/7 Managed Detection and Response and a Zero Trust model), Microsoft 365 Management, Security Awareness Training, and Network Design and Security. Technology is delivered through a partner-driven stack: Kaseya Blue Diamond Partner status for platform and automation, with KnowBe4 for security awareness, ProofPoint and SonicWALL for email and network security, Acronis for backup and disaster recovery, and Microsoft 365 for productivity and collaboration.

Hurricane makes money primarily through predictable monthly managed-service subscriptions (covering help desk, monitoring, security management, and vCIO-level planning), supplemented by project-based professional services for larger engagements such as server refreshes, network upgrades, and office buildouts. Go-to-market is consultative and sales-led, leveraging a network of community and Chamber relationships (Greater Rochester Chamber, Livingston County Chamber, Rotary) for referral generation, supported by content marketing, SEO, social media, and earned media such as the 2026 Greater Rochester Chamber MWBE Award. Pricing is per-user and per-environment, with no long-term contracts, and the firm emphasizes relationship-driven, human-touch service supported by 24/7 emergency response and remote support capabilities.

Name

Hurricane Technologies

Legal name

Hurricane Technologies, Inc.

Website

https://hurritech.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

Hurricane Technologies is a Rochester, NY-based managed IT services provider founded in 2002, delivering outsourced IT, cybersecurity, vCIO planning, and business continuity services to small and mid-sized businesses (10–200 users) across the six-county Greater Rochester region of New York.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC)

Keywords

• Managed IT services
• IT consulting
• Cybersecurity services
• Business continuity planning
• Network security

Headquarters

HQ city

Avon

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services Subscription: Recurring monthly subscription model providing proactive IT support, monitoring, maintenance, security management, and strategic planning. Services include help desk support, system monitoring, inventory management, Microsoft 365 management, security training, and hardware/software upgrade planning. Pricing is predictable and monthly with no surprises.
2. Project-Based Professional Services: Larger projects such as server replacements, network upgrades, new office buildouts, and hardware refreshes are quoted separately from managed service agreements. These are one-time project engagements with clear pricing before work begins.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Hurricane Technologies provides managed IT services for small and mid-sized businesses (10-200 users) in the Greater Rochester, NY region, acting as a complete outsourced IT department. The offering combines help desk support, 24/7 system monitoring, Microsoft 365 management, hardware/software lifecycle planning, and security awareness training at a predictable monthly subscription cost. Complementary specialized services include IT strategic planning with vCIO guidance, business continuity and disaster recovery, endpoint protection with MDR and Zero Trust architecture, CIS standards alignment, and network design and security.

Product overview

Hurricane Technologies is a managed IT services provider offering a unified portfolio of IT management and cybersecurity services primarily for small and mid-sized businesses in the Rochester, NY region. The core offering is Managed IT Services, which serves as a complete outsourced IT department combining help desk support, system monitoring, inventory management, and hardware/software lifecycle management. This core is supplemented by specialized add-on modules: IT Strategic Planning (with vCIO services), CIS Standards Alignment, Business Continuity & Disaster Recovery, Endpoint Protection, Microsoft 365 Management, Security Training & Scans, and Network Design & Security. These modules are designed to be delivered as an integrated managed services package rather than standalone products, providing clients with a comprehensive and layered approach to IT operations and cybersecurity.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services

Quantifiable outcome

• Reduced unexpected IT costs by 80% for municipal client
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Kaseya (Blue Diamond Partner)coreTechnology or IntegrationBlue Diamond Partner status with Kaseya, a leading provider of IT management software. This partnership enables Hurricane to deliver comprehensive managed IT services using Kaseya's platform for automation, monitoring, and management.
• Microsoft (Microsoft 365 Solutions Provider & Microsoft Partner Network)coreTechnology or IntegrationAuthorized Microsoft 365 Solutions Provider and Microsoft Partner Network member, enabling email and security management, cloud solutions, and Microsoft ecosystem integration for clients.
• KnowBe4 (Authorized Partner)coreTechnology or IntegrationKnowBe4 is the world's largest integrated platform for security awareness training and simulated phishing testing. As an authorized partner, Hurricane delivers security awareness training programs to help clients' employees recognize and respond to cyber threats.
• AcroniscoreTechnology or IntegrationAcronis partner providing backup, disaster recovery, and cyber protection solutions. Enables hybrid backup combining local and cloud solutions for faster recovery and ransomware-protected backups.
• ProofPointcoreTechnology or IntegrationProofPoint email security partner providing advanced protection against email-borne threats, phishing attacks, and malware for client organizations.
• SonicWALLcoreTechnology or IntegrationSonicWALL security partner providing network security solutions, firewalls, and threat protection services for client infrastructure.
• Hover NetworksminorChannel Partner/ Reseller/ DistributorHover Networks VoIP phone systems partner recommended to clients needing hosted phone services. Hurricane works with them as a trusted local provider for phone services that Hurricane does not directly offer.
• Greater Rochester Chamber of CommercecoreStrategic or Co-development PartnerMember of Greater Rochester Chamber of Commerce, the nine-county Finger Lakes Region's one-stop shop for business support with 1,300+ members. Provides networking, business support, advocacy, and community connections.
• Livingston County Chamber of CommerceminorStrategic or Co-development PartnerMember of Livingston County Chamber of Commerce for local business networking and community engagement in Livingston County.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• K2 Technologies: Upstate New York managed IT services and cybersecurity provider serving small and mid-sized businesses. Highly comparable to Hurricane on regional footprint, customer profile, and bundled IT/security offering.
• Integris: Regional managed IT and cybersecurity provider serving small and mid-sized businesses in the Mid-Atlantic and Northeast with proactive monitoring, vCIO, and cybersecurity alignment. Closely comparable to Hurricane on customer segment, GTM, and service mix.
• BlackPoint IT Services: Managed IT and cybersecurity provider focused on small and mid-sized businesses with co-managed and fully outsourced IT offerings. Comparable to Hurricane on subscription model, security stack, and SMB GTM motion.
• Blue Net Technologies: Upstate New York managed IT services provider serving small and mid-sized businesses with similar help desk, cloud, and security offerings. Comparable to Hurricane on geography, customer segment, and service mix.
• myIT.com: SMB-focused managed IT services provider delivering help desk, cloud, and security services to small and mid-sized businesses. Comparable to Hurricane on subscription model, SMB target, and consultative sales approach.
• CMIT Solutions: Franchise managed IT services network serving SMBs across the U.S. with a similar subscription-based, multi-vendor security and help desk model. Highly comparable to Hurricane on customer size (SMB), recurring revenue model, and bundled cybersecurity stack.

Broad incumbents

• NexusTek: National managed IT, cloud, and cybersecurity services provider serving small and mid-sized businesses across the U.S. Comparable to Hurricane on managed services and SMB focus, but with broader geographic reach and larger headcount.
• Dataprise: Established managed IT, cybersecurity, and cloud services provider serving SMB to mid-market organizations nationwide. Comparable on services portfolio, but materially larger scale and broader service catalog than Hurricane.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCv9C8xYJNgA2DgUemsL9vVg
• Facebookfacebook.com/Hurritech
• LinkedInlinkedin.com/company/hurricane-technologies-inc
• Xx.com/hurritech

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hurricane Technologies