ChikPea Inc.
ChikPea Inc. is a privately held, San Francisco-based software company that sells a Salesforce-native Subscriber Relationship Management (SRM) platform — covering subscription billing, order management, project profitability, partner incentives, and workforce management — to enterprise telecom, SaaS, and subscription businesses globally.
- Company typePrivate
- Founded2006
- HeadquartersSan Francisco, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What ChikPea Inc. does
ChikPea Inc. is a privately held Salesforce-native software company founded in 2006 and headquartered in San Francisco, with co-founders Adam Kleinberg (CEO) and Bhaskar Roy (CTO). The company sells a unified Subscriber Relationship Management (SRM) platform composed of six modules — Order to Billing (O2B) for subscription billing, Tactical Order Management (TOM) for service delivery and MACD operations, Project Profit Manager (PPM) for project profitability, Contract Goals Manager (CGM) for channel incentives, the Gigtime Suite for workforce management, and CRM Consulting services. The platform is built natively on Salesforce and is also integrated with ODOO and HubSpot, positioning ChikPea as a multi-CRM subscriber lifecycle layer rather than a single-CRM add-on.
The company targets enterprise telecom providers, SaaS firms, and subscription businesses with complex billing, ordering, and partner incentive needs. Named customers in source data are limited to Virtuozzo and Telesystem, both telecom. ChikPea operates a consultative enterprise sales motion with quote-based annual subscription pricing and a stated no-revenue-share model, supplemented by professional services for implementation, custom development, and migration. The company holds PCI DSS compliance for its O2B product and lists 16 technology and integration partners, including Salesforce, ODOO, HubSpot, Avalara, Sure Tax, Authorize.Net, PayPal, DocuSign, Conga, Jitterbit, and Intuit QuickBooks.
ChikPea maintains six offices across San Francisco, Salt Lake City, Prague, Chennai, Kolkata, and Hong Kong, with the Indian offices serving as engineering and service delivery centers and Hong Kong covering APAC business development. The company is founder-controlled with no disclosed external institutional funding, no public ticker, and no reported M&A or acquisition activity. Revenue, ARR, headcount growth, and funding history are not disclosed in available sources.
ChikPea Inc. firmographics
Firmographics- Name
- ChikPea Inc.
- Legal name
- ChikPea Inc.
- Website
- https://chikpea.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- ChikPea Inc. is a privately held, San Francisco-based software company that sells a Salesforce-native Subscriber Relationship Management (SRM) platform — covering subscription billing, order management, project profitability, partner incentives, and workforce management — to enterprise telecom, SaaS, and subscription businesses globally.
- Ownership category
- akta.pro rank
ChikPea Inc. industry classification
Industry- Product category
- Subscription Billing Software
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Customer Success & Account Management CRM (HDAEAFAD)
- akta.pro secondary industries
- CPQ (Configure-Price-Quote) & Quote-to-Cash CRM Extensions (HDAEAFAK), Partner Relationship Management (PRM) & Channel CRM (HDAEAFAG), Billing, Payments & Subscription Support (BPAAABAC)
Keywords
Where ChikPea Inc. is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
ChikPea Inc. business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS/Subscription Software Licensing: ChikPea operates as a software manufacturing company offering Salesforce-native SRM solutions on a subscription basis. Their products (O2B, TOM, PPM, CGM, Gigtime Suite) are sold as subscription-based software with no revenue share model - customers keep 100% of their success.
- CRM Consulting Services: Professional consulting services including process analysis, business consulting, implementation, custom development, migration services, and ongoing support across Salesforce, ODOO, and HubSpot platforms.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing based on business requirements |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
ChikPea Inc. product offering
Product offeringCore offering
ChikPea Inc. develops and sells a Salesforce-native Subscriber Relationship Management (SRM) platform consisting of Order to Billing (O2B), Tactical Order Management (TOM), Project Profit Manager (PPM), Contract Goals Manager (CGM), and the Gigtime Suite, which together automate subscription billing, service delivery, project profitability, partner incentives, and workforce management. The company also provides CRM consulting, custom development, integration, and migration services across Salesforce, ODOO, and HubSpot. Customers are billed via subscription licensing with no revenue-share model.
Product overview
ChikPea Inc. offers a unified Subscriber Relationship Management (SRM) platform built natively on Salesforce, consisting of six integrated modules: Order to Billing (O2B), Tactical Order Management (TOM), Project Profit Manager (PPM), Contract Goals Manager (CGM), The Gigtime Suite, and CRM Consulting. The platform shifts focus from traditional CRM's one-time sales approach to managing the entire subscriber lifecycle—transforming initial transactions into ongoing revenue streams through integrated billing, order management, project financial reporting, contract lifecycle management, and resource management. All products are designed to work independently or seamlessly together within the Salesforce ecosystem.
Differentiator
Problem solved
Functional benefit
Products and services
- Order to Billing (O2B) Salesforce-native subscription billing software for managing recurring billing, automated invoicing, quote-to-cash processes, and PCI DSS-compliant payment processing across flat, tiered, volume, usage-based, and metered pricing models. Targeted at telecom, SaaS, and subscription businesses.
- Tactical Order Management (TOM) Salesforce-native service delivery management system for handling complex order fulfillment, provisioning, MACD (Move, Add, Change, Delete) operations, install base tracking, premise management, smart ticketing, and configurable product catalogs. Built for telecom and adapted to other industries.
- Project Profit Manager (PPM) Project profitability software that bridges service delivery and finance by providing real-time P&L monitoring, automated billing events, resource tracking, budget risk alerts, and billable hour linking to invoicing. For project-based service firms.
- Contract Goals Manager (CGM) Distribution partner incentive and B2B loyalty program software that automates variable discount management, credit banking, rewards management, and buyer self-service portals to turn one-time buyers into recurring subscribers.
- The Gigtime Suite Two-part workforce management platform comprising MyGigTime for staff self-management (time logging, expense tracking, certification management) and AdminGigTime for managers (resource tracking, billing, compliance, project assignments, customer reviews).
- CRM Consulting Services Professional consulting services including process analysis, business consulting, custom product development, mobile app development, integration, solution testing, and migration across Salesforce, ODOO, and HubSpot platforms.
Quantifiable outcome
- Reduce billing friction and revenue leakage through automated service-to-billing synchronization
- +3 more outcomes
Companies that use ChikPea Inc.
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles4 records
ChikPea Inc. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
Feature8 records
ChikPea Inc. partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor and core.
- Card ChoiceminorMerchant Service Consulting partner reviewing complete business stack including bank, merchant account, payment gateway, and contract risks to optimize payment processing costs.
- SalesforcecorePrimary platform partner - ChikPea's SRM solution suite is Salesforce-native and available on the Salesforce AppExchange. Company provides certified Salesforce consulting including implementation, development, and Classic to Lightning conversion.
- OdoocoreMulti-CRM ecosystem partner. ChikPea provides full-scale ODOO customizations and development to tailor the open-source ERP and CRM to specific business needs, with custom billing and subscription layers.
- HubSpotcoreMulti-CRM ecosystem partner. ChikPea integrates with HubSpot to ensure subscriber data flows from lead generation to revenue recognition, aligning marketing/sales hubs with financial operations.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
ChikPea Inc. competitors and assessment
Company assessmentDirect peers
- Chargebee: Chargebee provides subscription billing and revenue management for SaaS and subscription businesses, directly competing with ChikPea's O2B product in the same customer segment. Both target usage-based, tiered, and flat-fee pricing models with quote-to-cash automation.
- Zuora: Zuora is a leading subscription billing and order management platform serving telecom, SaaS, and subscription businesses. It is directly comparable to ChikPea's O2B and TOM modules in the same product category and target verticals, though at significantly greater scale and capital.
- Recurly: Recurly provides subscription management and billing for SaaS, streaming, and consumer subscription businesses. It competes with ChikPea's O2B on subscription billing, dunning, and revenue recovery, primarily in the SaaS and digital subscription segment.
- Aria Systems: Aria Systems is a cloud-based subscription billing and customer management platform for enterprises in telecom, media, and SaaS. It overlaps directly with ChikPea's O2B and SRM positioning for enterprise subscription customers.
- CloudSense: CloudSense is a Salesforce-native order management, CPQ, and contract management solution built specifically for communications and media providers. It directly overlaps with ChikPea's TOM and O2B modules in the telecom vertical on the Salesforce platform.
- BillingPlatform: BillingPlatform is an enterprise billing and revenue management platform supporting subscription, usage-based, and complex pricing models. It competes with ChikPea's O2B for the same telecom and enterprise subscription customers with broader functionality.
- Maxio (formerly Chargify + SaaSOptics): Maxio combines subscription billing (Chargify) with SaaS revenue recognition (SaaSOptics), targeting SaaS and subscription businesses. It competes with ChikPea's O2B on the subscription billing and recurring revenue management use cases.
Emerging players
- LogiSense: LogiSense delivers usage-based billing, subscription billing, and revenue management tailored for communications service providers. It is comparable to ChikPea's telecom-focused O2B and TOM capabilities but is a smaller, emerging vendor in the same niche.
Broad incumbents
- Amdocs: Amdocs is a large telecom BSS/OSS vendor offering order management, billing, and CRM for communications service providers. It competes broadly with ChikPea's telecom-focused TOM and O2B modules but at significantly greater enterprise scale and breadth.
- Salesforce Revenue Cloud (CPQ & Billing): Salesforce's first-party CPQ, Billing, and Subscription Management products on the AppCloud are the most direct native competitor to ChikPea's Salesforce-native SRM suite. As the platform owner, Salesforce can out-bundle and out-promote ChikPea on the same AppExchange ecosystem.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
ChikPea Inc. social profiles
Digital presenceChikPea Inc. compliance and trust
Trust signalCompliance1 record
ChikPea Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
ChikPea Inc. leadership team
Management profileNumber of profiles
Profiles2 records
ChikPea Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ChikPea Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ChikPea Inc.
What does ChikPea Inc. do?
ChikPea Inc. develops and sells a Salesforce-native Subscriber Relationship Management (SRM) platform consisting of Order to Billing (O2B), Tactical Order Management (TOM), Project Profit Manager (PPM), Contract Goals Manager (CGM), and the Gigtime Suite, which together automate subscription billing, service delivery, project profitability, partner incentives, and workforce management. The company also provides CRM consulting, custom development, integration, and migration services across Salesforce, ODOO, and HubSpot. Customers are billed via subscription licensing with no revenue-share model.
Is ChikPea Inc. a public or private company?
ChikPea Inc. is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ChikPea Inc. founded?
ChikPea Inc. was founded in 2006. It employs 51 to 100 people.
Where is ChikPea Inc. based?
ChikPea Inc. is headquartered in San Francisco, United States, in the North America region.
How does ChikPea Inc. make money?
Two revenue lines are on record. SaaS/Subscription Software Licensing is the primary driver. The others are CRM Consulting Services.
Who are ChikPea Inc.'s main competitors?
Direct peers on record are Chargebee, Zuora, Recurly, Aria Systems, CloudSense, BillingPlatform and Maxio (formerly Chargify + SaaSOptics). LogiSense is listed as an emerging player. Broad incumbents are Amdocs and Salesforce Revenue Cloud (CPQ & Billing).
Does ChikPea Inc. have an API?
No public API is recorded for ChikPea Inc..
What industry is ChikPea Inc. in?
ChikPea Inc.'s product category is Subscription Billing Software. Its primary akta.pro industry code is HDAEAFAD, Customer Success & Account Management CRM, with a secondary code of HDAEAFAK, CPQ (Configure-Price-Quote) & Quote-to-Cash CRM Extensions. Its NAICS code is 541511 and its SIC code is 8742.