IT Solutions Provider
IT Solutions Provider, LLC is a privately held managed IT services provider offering managed IT, cybersecurity, and cloud solutions to small and medium-sized businesses in the USA and Morocco, led by Principal Consultant Rachid Elaafer.
- Company typePrivate
- Founded2015
- HeadquartersMedford, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What IT Solutions Provider does
IT Solutions Provider, LLC is a privately held managed IT services provider (MSP/MSSP) headquartered in Medford, Massachusetts, with a wholly-owned regional subsidiary, IT Solutions Provider Morocco, based in Rabat. The company delivers a portfolio centered on three pillars: Managed IT Services, Cybersecurity Services, and Cloud Solutions, supported by IT Support, Strategic Consulting, and IT Training. Service delivery spans proactive monitoring, infrastructure maintenance, security implementation, and cloud enablement for small and medium-sized businesses (SMB/SME) in the USA and Morocco.
The customer base is concentrated in SMB accounts across legal, healthcare, manufacturing, staffing, and professional services. Pricing is quote-based and subscription-oriented with annual billing cadence, and no public pricing tiers are disclosed. Commercial activity is driven by a sales-led GTM motion anchored by Principal Consultant Rachid Elaafer, who carries over 20 years of IT experience and a decade of MSP/MSSP ownership. Lead generation runs on top-of-funnel content (educational cybersecurity blog), a free Cybersecurity Business Assessment tool, and organic social channels (Facebook, Instagram, X, TikTok).
The firm reports a headcount of 1-10 employees and operates without disclosed external funding or institutional investors. Governance is founder-led, with full ownership and control residing with the Principal Consultant. The most notable 2025 strategic actions are partnerships with Moroccan ecosystem organizations OFPPT and NABDA to deliver IT and cybersecurity training, and the receipt of a 'Responsible Citizen' certification from Injaz Al-Maghrib.
IT Solutions Provider firmographics
Firmographics- Name
- IT Solutions Provider
- Legal name
- IT Solutions Provider, LLC
- Website
- https://itsolutionsprovider.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- IT Solutions Provider, LLC is a privately held managed IT services provider offering managed IT, cybersecurity, and cloud solutions to small and medium-sized businesses in the USA and Morocco, led by Principal Consultant Rachid Elaafer.
- Ownership category
- akta.pro rank
IT Solutions Provider industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Security Systems Services (except Locksmiths) (561621), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Services (8741)
- akta.pro primary industry
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
- akta.pro secondary industries
- ITSM Governance, Compliance & Audit Readiness (BPAEAJAM), ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)
Keywords
Where IT Solutions Provider is headquartered
LocationHeadquarters
- HQ city
- Medford
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
IT Solutions Provider business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Recurring managed IT services providing ongoing technology support, maintenance, and optimization for business operations.
- Cybersecurity Services: Cybersecurity services delivered as ongoing subscriptions protecting businesses from digital threats.
- Cloud Solutions: Cloud technology services providing scalable solutions for operational efficiency.
- Strategic Consulting: IT strategic consulting services helping businesses optimize their technology infrastructure.
- Training: IT and cybersecurity training services for professionals and organizations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing based on client requirements |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
IT Solutions Provider product offering
Product offeringCore offering
IT Solutions Provider, LLC delivers managed IT services, cybersecurity, and cloud solutions to small and medium-sized businesses in the USA and Morocco. The firm provides proactive monitoring, system maintenance, network management, threat protection, and scalable cloud deployments as enterprise-grade services tailored for SMB clients. Supporting offerings include strategic IT consulting and IT/cybersecurity training delivered through the Morocco office.
Product overview
IT Solutions Provider, LLC operates as a managed IT services provider offering a unified portfolio of technology services rather than a modular software platform. The core offering consists of Managed IT Services, complemented by Cybersecurity Services and Cloud Solutions as the three primary service pillars. Supporting these core offerings are IT Support Services, Strategic Consulting, and IT Training. The company serves clients in the USA and Morocco, providing enterprise-grade solutions tailored for small-to-medium businesses across diverse industries.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services
- Cybersecurity Services
- Cloud Solutions
- IT Support Services
- Strategic Consulting
- IT Training
Companies that use IT Solutions Provider
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles2 records
IT Solutions Provider technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
IT Solutions Provider partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- OFPPTcoreStrategic partnership between OFPPT, NABDA, and IT Solutions Provider Morocco to empower the next generation of IT and cybersecurity professionals in Morocco. The collaboration focuses on joint training programs, workshops, and real-world projects to enhance digital skills, foster technical innovation, and support entrepreneurship across the country.
- NABDAcoreStrategic partnership with NABDA and OFPPT to build a stronger digital ecosystem in Morocco. NABDA organized the Entrepreneurship and Innovation Reward Ceremony where IT Solutions Provider Morocco participated, celebrating creativity, impact, and the entrepreneurial spirit while supporting innovation and empowering changemakers.
- Injaz Al-MaghribminorReceived the 'Responsible Citizen' certification from Injaz Al-Maghrib for participation in an initiative promoting civic responsibility and positive engagement among youth.
Scale indicators2 records
Recent moves5 records
Expansion highlights5 records
IT Solutions Provider competitors and assessment
Company assessmentDirect peers
- Dataprise: US-based managed IT services and cybersecurity provider serving SMB and mid-market clients with a similar subscription-led MSP model. Directly comparable in service mix (managed IT, security, cloud) and target customer profile.
- Corsica Technologies: Regional MSP/MSSP offering managed IT, cybersecurity, and cloud services to SMB and mid-market organizations. Comparable in service portfolio and SMB customer focus.
- BlackPoint IT Services: Managed IT and cybersecurity provider focused on SMBs in the Pacific Northwest, with similar recurring-revenue service bundles. Directly competes for the same SMB managed services wallet.
- IT Freedom: Smaller US MSP offering managed IT, cybersecurity, and cloud services to SMB clients with a similar consultative sales motion. Closely comparable in scale, service mix, and customer profile.
Regional players
- Netstar (UK): UK-focused MSP delivering managed IT support, cybersecurity, and cloud services to SMBs. Comparable service mix and SMB target, but operates in a different geography than IT Solutions Provider's US/Morocco footprint.
Broad incumbents
- CompuCom: Large established managed IT services and workplace solutions provider serving enterprise and mid-market clients. Overlaps with IT Solutions Provider on managed IT and cloud, but at much larger scale and with broader portfolio.
Others
- Kaseya: Provider of IT management and cybersecurity software platforms purpose-built for MSPs. Upstream ecosystem participant — IT Solutions Provider is a potential buyer/user of Kaseya's RMM/ITComplete suite rather than a direct competitor.
- ConnectWise: Platform vendor selling PSA, RMM, and cybersecurity tools to MSPs. Comparable as an enabling ecosystem player for SMB-focused managed service providers like IT Solutions Provider.
- Pax8: Cloud distribution and enablement platform for MSPs, providing aggregated SaaS/IaaS procurement. Adjacent ecosystem participant that supplies the cloud services IT Solutions Provider resells to its SMB clients.
Emerging players
- NinjaOne: Fast-growing endpoint management and RMM platform purpose-built for small and mid-sized MSPs. Targets the same SMB MSP buyer and competes for tool budget against IT Solutions Provider's preferred stack.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights6 records
Customer concentration
IT Solutions Provider social profiles
Digital presenceIT Solutions Provider financial estimates
Financial estimateRevenue estimate
Valuation estimate
IT Solutions Provider leadership team
Management profileNumber of profiles
Profiles1 record
IT Solutions Provider subsidiaries and ownership
Company hierarchySubsidiaries1 record
IT Solutions Provider funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IT Solutions Provider M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IT Solutions Provider
What does IT Solutions Provider do?
IT Solutions Provider, LLC delivers managed IT services, cybersecurity, and cloud solutions to small and medium-sized businesses in the USA and Morocco. The firm provides proactive monitoring, system maintenance, network management, threat protection, and scalable cloud deployments as enterprise-grade services tailored for SMB clients. Supporting offerings include strategic IT consulting and IT/cybersecurity training delivered through the Morocco office.
Is IT Solutions Provider a public or private company?
IT Solutions Provider is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was IT Solutions Provider founded?
IT Solutions Provider was founded in 2015. It employs 1 to 10 people.
Where is IT Solutions Provider based?
IT Solutions Provider is headquartered in Medford, United States, in the North America region.
How does IT Solutions Provider make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are cybersecurity Services, cloud Solutions, strategic Consulting and training.
Who are IT Solutions Provider's main competitors?
Direct peers on record are Dataprise, Corsica Technologies, BlackPoint IT Services and IT Freedom. Netstar (UK) is listed as a regional player. CompuCom is listed as a broad incumbent. Others are Kaseya, ConnectWise and Pax8. NinjaOne is listed as an emerging player.
Does IT Solutions Provider have an API?
No public API is recorded for IT Solutions Provider.
What industry is IT Solutions Provider in?
IT Solutions Provider's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAB, ITIL/ITSM Process Consulting & Implementation, with a secondary code of BPAEAJAM, ITSM Governance, Compliance & Audit Readiness. Its NAICS code is 541513 and its SIC code is 7370.