voizXL

Name

voizXL

Legal name

voizXL BV

Website

https://voizxl.nl

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Cloud Telephony / Hosted VoIP Services

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industry

VoIP Access & ITSP Services (HDAIAHAD)

Keywords

• Cloud telephony services
• Hosted VoIP solutions
• SIP trunking services
• Business internet connectivity
• CRM telephony integration

Headquarters

HQ city

Utrecht

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Hosted VoIP/Cloud PBX Services: Monthly subscription services for 100% hosted VoIP solutions, hybrid VoIP solutions, providing cloud-based telephone systems for business customers.
2. Internet Connectivity Services: Fiber internet (glasvezel) and 4G backup connectivity services, billed as part of communication solution packages.
3. Mobile Telephony: Mobile propositions offered as part of bundled communication solutions.
4. SIP Trunking: SIP trunk services allowing connection of IP telephone systems, with per-trunk or per-channel pricing.
5. CRM Integrations: Integration services connecting telephone systems with CRM platforms such as MS Outlook, Exact, AFAS, Salesforce, and 100+ other packages.
6. Call Recording & Fax Services: Additional services including call recording, fax2email/email2fax capabilities.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

voizXL provides 100% hosted VoIP/cloud telephony, hybrid VoIP, SIP trunking, business fiber internet with 4G backup, and mobile telephony to Dutch small independents, SMB/MKB and the public sector. Offerings are delivered through a network of approximately 305 IT partners and include add-on modules such as voiz+ (CRM/CTI integration), voizROUTERING (intelligent call routing), call recording, queue monitoring, reporting, fax2email, and the voizApps management portal.

Product overview

voizXL is a Dutch cloud telephony provider offering a modular VoIP platform with a core Cloud Telefonie service complemented by integration modules and add-ons. The product portfolio includes voiz+ (computer-telephony integration with CRM connectivity), voizROUTERING (intelligent call routing), voizTrunk (SIP trunking), and voizApps (management portal). Additional features include Wachtrij Monitor (queue monitoring), Call Recording, Rapportages (reporting/CDR analytics), and Fax Center (fax-to-email services). Internet connectivity services (fiber, 4G backup) are also provided alongside mobile telephony options. The platform integrates with Microsoft Teams, 3CX, Voipnow, and various CRM systems.

Differentiator

Problem solved

Functional benefit

Brands

• voizApps: Cloud telephony application portal for managing subscriptions, tickets, and telephone exchange features including voicemail management, call forwarding, and queue monitoring.
• voiz+
• voizROUTERING
• voizTrunk
• Cloud PBX

Products and services

• Cloud Telefonie (Hosted VoIP) 100% hosted cloud-based VoIP / virtual phone system for Dutch small independents, SMB/MKB and public sector organizations, providing call routing, queuing, management features, and integration options with Voipnow, Microsoft Teams, and 3CX Cloud PBX platforms.
• voiz+ (CTI / CRM Integration) Computer Telephony Integration (CTI) service that links the voizXL phone system with a computer and CRM packages, enabling click-to-dial, call control (take, transfer, hold), and call logging across MS Outlook, Exact, AFAS, Salesforce, and 100+ other CRM packages.
• voizROUTERING Intelligent call routing service that recognizes caller area codes (and postcode for mobile/anonymous calls) and routes callers to the appropriate voizXL customer location based on customer-defined logic.
• voizTrunk (SIP Trunking) SIP trunk service connecting IP-based telephone systems to the voizXL VoIP network, certified compatible with Microsoft Lync, 3CX, and many other PBX platforms; priced per trunk or per channel.
• voizApps (Self-Service Management Portal) Self-service web portal that lets customers view their subscriptions, submit support tickets, and control phone-system features including voicemail management, call forwarding (doorschakeling), and queue monitoring.
• Call Recording Per-user call recording service with options for always-on recording, conference-call-only recording, or manual activation during a call via the *1 code, including notification settings.
• Rapportages (CDR & Queue Reporting) Web-based reporting service providing extensive Call Detail Records (CDRs) for incoming and outgoing call traffic, plus queue reporting for analysis of call handling performance.
• Fax Center Fax2email and email2fax service accessed via a web interface, with bulk-sending capability (Snelfax) for sending hundreds of faxes simultaneously.
• Zakelijk Internet (Business Internet) Business internet service delivered over fiber (glasvezel) with availability checked by postcode, bundled as part of voizXL's communication solutions for Dutch businesses.
• 4G Backup Internet 4G-based backup internet connection service that ensures business continuity for voizXL customers when their primary internet connection experiences outages.
• Mobiele Telefonie (Mobile Telephony) Mobile telephony service offered by voizXL as part of bundled communication solutions for business customers in the Netherlands.

Quantifiable outcome

• Significantly lower call costs compared to traditional phone systems
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core and moderate.

• IT Partners (~305 in Netherlands)coreChannel Partner/ Reseller/ DistributorvoizXL works with approximately 305 IT partners across the Netherlands. These partners collectively deliver communication solutions including 100% hosted VoIP, hybrid VoIP, internet connections, PC integrations, and mobile propositions to end customers.
• MicrosoftcoreTechnology or IntegrationvoizXL offers Microsoft Teams integration for cloud PBX functionality, allowing Teams users to make and receive calls through the voizXL platform. Also certified for Microsoft Lync integration.
• 3CXcoreTechnology or IntegrationvoizTrunk is certified compatible with 3CX IP telephone systems, enabling SIP trunk connectivity for 3CX deployments.
• CRM Integration Partners (MS Outlook, Exact, AFAS, Salesforce +100 more)moderateTechnology or Integrationvoiz+ facilitates integration with over 100 CRM packages including MS Outlook, Exact, AFAS, and Salesforce, enabling click-to-dial and call logging features.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• RingCentral: RingCentral is a global UCaaS leader offering cloud telephony, contact center and communications APIs. It competes for the same Dutch SMB telephony wallet as voizXL and represents the international incumbent standard for feature-rich cloud communications.
• KPN: KPN is the incumbent Dutch telecom operator offering hosted telephony, SIP trunking, internet and mobile to businesses of all sizes. It competes with voizXL across the full Dutch SMB and public-sector market but as part of a much broader connectivity portfolio.
• VodafoneZiggo Business: VodafoneZiggo is a major Dutch fixed and mobile operator serving business customers with bundled connectivity and telephony. It overlaps with voizXL's mobile, internet and cloud telephony propositions but at much larger scale and across enterprise tiers.
• 8x8: 8x8 is a global UCaaS and contact-center provider serving SMB and mid-market customers with cloud telephony. It competes with voizXL for multinational and larger Dutch SMB accounts and is investing heavily in AI-driven communications features.
• Microsoft Teams Phone: Microsoft Teams Phone is a global UCaaS offering bundling telephony into the Microsoft 365 productivity suite. It is increasingly competing with hosted VoIP providers like voizXL in the Dutch SMB segment, and voizXL already certifies against Teams via voizTrunk.

Regional players

• VoIPtalk: VoIPtalk is a UK-based VoIP service provider offering hosted telephony, SIP trunking and international calling to SMBs and resellers across Europe. It is comparable to voizXL as a regional hosted VoIP operator with a partner-oriented distribution model, though it does not directly serve the Dutch market.
• Telio (Norway): Telio is a Scandinavian hosted VoIP and SIP trunking operator serving SMBs and resellers in the Nordics. It is comparable to voizXL as a regional channel-led VoIP specialist, though it does not directly compete in the Dutch market.

Direct peers

• Voys: Voys is a Netherlands-based hosted VoIP and cloud telephony provider serving the Dutch SMB market with a similar channel and direct-sales motion. It is the closest direct peer in product, geography and target customer to voizXL.
• Simfony: Simfony is a Dutch operator offering hosted VoIP, SIP trunking and mobile telephony bundled for Dutch businesses. It overlaps with voizXL on core cloud telephony, SIP trunking and partner-led distribution to the MKB.
• Belfabriek: Belfabriek is a Dutch telephony services provider offering business phone numbers, hosted PBX and call management features. It competes with voizXL for Dutch SMB telephony spend with a similar feature set including call routing, recording and reporting.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/voizxltelecom
• Facebookfacebook.com/voizXL
• LinkedInlinkedin.com/company/voizxl-telecom-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about voizXL