What DSL Telecom does

DSL Telecom is a privately held South African technology services firm, founded in 2009 and headquartered in Somerset West, Cape Town, operating as a dual-focus channel partner and consulting business. It resells internet connectivity (fibre, LTE, 5G, and satellite) as the country's #1 Vox partner and top authorised Telkom dealer, alongside business partnerships with Liquid Intelligent Technologies, while simultaneously serving as a Zoho Premium Partner implementing the Zoho suite and as a Yeastar Platinum Partner deploying Yeastar P-Series Cloud PBX. The company has built a team of 50+ specialists delivering consulting, implementation, custom Zoho Creator development, instructor-led training, and ongoing Customer Success retainers, plus its own DSL Telecom Voice VoIP service integrated with Zoho CRM.

The underlying technology stack centres on Zoho applications (CRM, One, Books, Desk, Analytics, Creator, Sign, People, Campaigns, Projects, WorkDrive, Forms, Sites, Mail, Survey, Cliq, Flow, Assist, Inventory, Bigin, Workplace, Marketing Automation), Yeastar P-Series Cloud PBX, and a proprietary DSL Telecom Voice layer tightly integrated with Zoho CRM for one-click dialling, automatic call logging, IVR routing, and call recording linked to CRM records. Custom Zoho Creator applications (vendor portals, payment instruction systems, document management apps) extend the platform into client-specific workflows, with third-party integrations spanning Shopify, WhatsApp, and LearnDash.

DSL Telecom's business model combines recurring subscription resale (Zoho per-seat licences, Yeastar per-extension monthly fees, Zoho Customer Success Plans on 12-month minimum terms), connectivity resale margins (Vox, Telkom, Liquid, satellite providers), one-off implementation and training professional services, and hardware sales through an e-commerce shop. Customers are segmented horizontally across residential/SMB (fibre, LTE, basic VoIP) and mid-market/enterprise (full Zoho One deployments, Yeastar Cloud PBX with CRM integration, custom Creator apps), served through direct sales with free evaluation consultations and consultative scoping. The company has earned Zoho Partner of the Year South Africa for three consecutive years (2023-2025) and Zoho Partner of the Year MEA 2024, with PoPIA-compliant privacy practices and a 4.8-star Google Reviews rating.

Name

DSL Telecom

Legal name

DSL Telecom

Website

https://dsltelecom.co.za

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

DSL Telecom is a South African Zoho Premium Partner and #1 Vox connectivity reseller, serving SMBs and mid-market enterprises across South Africa with internet connectivity, Zoho software implementation, and Yeastar Cloud PBX deployments through a 50+ specialist team.

Ownership category

akta.pro rank

Product category

Telecommunications and Business Software Resale / Managed Connectivity Services

NAICS

Telecommunications Resellers (517121), Telecommunications Resellers and Agents for Wireless Telecommunication Services (51712), Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Services-Telephone Interconnect Systems (7385), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industry

Fixed Wireless Access (FWA) Broadband Providers (HDAIABAE)

Keywords

• Business connectivity services
• Zoho software consulting
• Cloud PBX deployment
• VoIP phone systems
• Fibre internet resale

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Internet Connectivity Resale: DSL Telecom resells internet services (fibre, LTE, 5G, satellite) from major South African networks including Telkom, Vox, and Liquid Intelligent Technologies. Revenue is generated through service provider commissions, reseller margins, and potentially monthly subscription markups passed to end customers.
2. Zoho Software Licensing & Implementation: As a Zoho Premium Partner, DSL Telecom resells Zoho software licences (Zoho One, individual apps) and earns commissions on new licence subscriptions. Implementation services (process mapping, configuration, custom development, testing, training, and deployment) are billed as professional services.
3. Cloud PBX / VoIP Phone Systems: DSL Telecom deploys and manages Yeastar P-Series Cloud PBX and its own DSL Telecom Voice solution. Revenue comes from per-extension monthly service fees, one-off setup fees, and hardware (IP phones) sales.
4. Customer Success Plans & Ongoing Support: DSL Telecom offers Zoho Customer Success Plans providing ongoing guidance from a dedicated expert, technical support, admin assistance, developer support, and coaching. These are annual or multi-year retainer contracts with shared in-plan hours.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels8 records

Core offering

DSL Telecom resells internet connectivity (fibre, LTE, 5G, satellite) from major South African networks including Vox, Telkom, and Liquid Intelligent Technologies, and implements/configures Zoho business software and Yeastar Cloud PBX phone systems for South African businesses and homes. As a Zoho Premium Partner, it provides end-to-end services covering software licensing, consulting, custom development, implementation, training, and ongoing customer success.

Product overview

DSL Telecom operates as a dual-focus technology company offering both telecommunications connectivity and Zoho software solutions. Their connectivity portfolio includes LTE, 5G, and fibre internet services (Telkom LTE, Telkom 5G, Telkom FTTH, Vox FTTH/FTTB, Liquid Fibre, and satellite internet via Eutelsat and Yahclick) powered by trusted South African networks. Their software portfolio centres on Zoho implementations, where they are a Zoho Premium Partner and the country's #1 Vox partner, offering Zoho One (a platform of 70+ integrated applications including Zoho CRM, Zoho Books, Zoho Desk, Zoho Sign, Zoho Analytics, Zoho People, Zoho Campaigns, Zoho Projects, Zoho WorkDrive, Zoho Creator, Zoho Bigin, Zoho Inventory, Zoho Mail, Zoho Survey, Zoho Cliq, Zoho Flow, Zoho Assist, Zoho Sites, Zoho Forms, and Zoho Workplace), complemented by Yeastar P-Series Cloud PBX and DSL Telecom Voice for cloud-based business phone systems. Services span consulting, development, implementation, training, and ongoing customer success, all delivered by a team of 50+ specialists.

Differentiator

Problem solved

Functional benefit

Products and services

• Zoho One and Zoho Software Licensing Per-user monthly subscription resale of Zoho's integrated suite of 70+ business applications including Zoho CRM, Books, Desk, Analytics, Sign, People, Campaigns, Projects, WorkDrive, Creator, Bigin, Inventory, Mail, Survey, Cliq, Flow, Assist, Sites, Forms, and Workplace, sold to South African businesses as a Zoho Premium Partner.
• Yeastar P-Series Cloud PBX Deployment Cloud-hosted business phone system with call routing, voicemail, call recording, IVR, conference rooms, flexible remote access via mobile and desktop apps, and integration with Zoho CRM, HubSpot, Salesforce, and Microsoft Teams; sold per-extension with month-to-month pricing and number porting with zero downtime.
• DSL Telecom Voice DSL Telecom's own-branded affordable, scalable business VoIP solution offering crystal-clear calls, flexible routing, easy setup on existing phone systems, full integration with Zoho CRM, and reported cost savings of up to 50% compared to traditional phone bills.
• Telkom LTE Internet Fast, reliable wireless broadband delivered without physical line installation, marketed to residential and small business users as an authorised Telkom service provider.
• Telkom Fibre to the Home High-speed fibre internet connectivity for residential customers delivered through the Openserve network and resold as an authorised Telkom service provider.
• Telkom 5G Internet Next-generation mobile internet connectivity for homes and businesses, offering ultra-fast speeds and low latency as an authorised Telkom service provider.
• Vox Fibre to the Home Uncapped, high-speed fibre internet for residential customers delivered across multiple fibre networks including Frogfoot, Vumatel, Openserve, Octotel, MFN, Vodacom, Netstream, Balwin, TT Connect, Evotel, Link Africa, Link Layer, and Zoom Fibre.
• Vox Fibre to the Business Uncapped, high-speed business-grade fibre connectivity targeted at VoIP and cloud applications, with 4 to 6 week installation in preferred areas, resold as South Africa's #1 Vox partner.
• Vox Eutelsat Satellite Internet Satellite internet connectivity for areas without fibre coverage, offering reliable uncapped connectivity for rural and remote locations via the Eutelsat satellite network.
• Vox Yahclick Satellite Internet

Quantifiable outcome

• RenEnergy achieved 50% cost savings on traditional phone bills by switching to DSL Telecom Cloud Phone System (VoIP)
• +2 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration33 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered flagship, core and minor.

• ZohoflagshipImplementation/ SI/ Consulting PartnerDSL Telecom is a Zoho Premium Partner — the highest tier in Zoho's official partner programme — awarded for exceptional implementation quality, customer satisfaction, and technical expertise. DSL Telecom has been named Zoho Partner of the Year South Africa for three consecutive years (2023, 2024, 2025) and Zoho Partner of the Year Middle East & Africa in 2024. The partnership covers resale of Zoho One and individual Zoho app licences, plus full-service implementation, custom development, training, and Customer Success Plans. DSL Telecom holds multiple Zoho certifications including CRM, Creator, Desk, Analytics, Campaigns, Projects, Social, Survey, and Marketing Automation.
• Vox (Telecommunications)coreChannel Partner/ Reseller/ DistributorDSL Telecom is the #1 authorised Vox Business Partner in South Africa. DSL Telecom resells Vox fibre-to-the-home, fibre-to-the-business, LTE, satellite internet (Eutelsat, YahClick), and MTN LTE services. Vox provides the underlying network infrastructure while DSL Telecom handles sales, provisioning, and customer support for end customers.
• TelkomcoreChannel Partner/ Reseller/ DistributorDSL Telecom is an Authorised Telkom Service Provider / Dealer. DSL Telecom resells Telkom LTE, fibre-to-the-home, 5G, and mobile data services to residential and business customers. As a top dealer, DSL Telecom receives priority provisioning and support from Telkom.
• Liquid Intelligent TechnologiescoreChannel Partner/ Reseller/ DistributorDSL Telecom is an Authorised Business Partner of Liquid Intelligent Technologies. DSL Telecom resells Liquid business-grade fibre internet with high speed and low latency, targeting enterprise customers for VoIP and video conferencing use cases.
• YeastarcoreTechnology or IntegrationDSL Telecom is a Yeastar Certified Partner with multiple specialisations: Yeastar Certified Security Specialist, Yeastar Certified Technician, Yeastar Certified Integration Specialist, and Yeastar Certified Cloud Associate (P-Series). DSL Telecom designs, installs, configures, and supports Yeastar P-Series Cloud PBX systems for business customers. The partnership includes Yeastar Platinum Partner status enabling priority support and resources.
• Q-kon (Satellite)minorChannel Partner/ Reseller/ DistributorDSL Telecom resells Vox Q-kon Satellite internet services, providing satellite connectivity solutions for rural and remote areas through the Vox partnership framework.
• Yahclick (Satellite)minorChannel Partner/ Reseller/ DistributorDSL Telecom resells Vox Yahclick satellite internet services, offering uncapped satellite connectivity for areas without fibre or LTE coverage.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• RSAWEB: South African internet services and hosting company providing fibre, LTE and business connectivity solutions across the country. Comparable because it pursues the same mixed consumer/business telco resale approach as DSL Telecom, with similar partner-channel economics.
• Cool Ideas: South African fibre and uncapped-LTE ISP serving both home and business clients across multiple fibre footprints. Comparable because it operates as a connectivity reseller in the same overlapping fibre networks (Vumatel, Openserve, Frogfoot) that DSL Telecom sells into.
• Afrihost: Large South African ISP and web hosting provider selling fibre, LTE, 5G and mobile data to homes and small businesses. Comparable because it targets the same residential/SMB market segment using comparable underlying networks, and competes on price for connectivity bundles.
• Webafrica: South African ISP and home/business connectivity reseller offering fibre, LTE and wireless packages with a similar consumer-and-SMB focus. Comparable because it competes head-to-head with DSL Telecom for home fibre/LTE customers through partnerships with the same underlying SA networks.

Broad incumbents

• Vox Telecom: Major South African telecommunications group supplying fibre, LTE, satellite and cloud services nationwide and DSL Telecom's primary upstream network partner. Comparable as both an enabler (via the #1 Vox partner channel) and a broader incumbent whose direct enterprise sales overlap with DSL Telecom's higher-end PBX and business connectivity work.
• Telkom SA: South Africa's incumbent fixed-line and mobile operator, providing LTE, 5G, fibre-to-the-home and Openserve wholesale fibre. Comparable as DSL Telecom's largest upstream supplier, but also a broad incumbent whose own retail channels sometimes compete with DSL Telecom for the same Telkom line customers.

Emerging players

• CloudKlick: Australia and New Zealand-based Zoho Premium Partner providing implementation, training and custom development of the Zoho suite. Comparable as a flagship-tier Zoho partner operating in another regional market, validating DSL Telecom's playbook of bundling CRM implementation with adjacent services.
• BitCo: South African cloud communications and connectivity provider specialising in VoIP, PBX and business fibre. Comparable because it overlaps with DSL Telecom on Yeastar-style cloud PBX and business fibre resale but typically without the Zoho software implementation depth.
• Adepteq: UK-based Zoho Premium Partner delivering Zoho One implementations, integrations and managed services to SMEs. Comparable because it occupies the same flagship Zoho consulting tier and pursues a similar SME-focused implementation and customer-success model in a different geography.
• Connection Telecom: South African unified communications and cloud PBX provider serving enterprise and SMB customers with hosted telephony. Comparable to DSL Telecom's PBX/voice arm and a potential competitor for Yeastar-led deployments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/DslTelecom
• Facebookfacebook.com/160121474131829
• LinkedInlinkedin.com/company/dsl-telecom

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DSL Telecom