Medical Support Offshore

What Medical Support Offshore does

Medical Support Offshore (MSOS) is a UK-headquartered provider of remote medical support services for the marine, commercial, and aviation sectors, founded in 2007. The company delivers an integrated four-pillar offering: MCA-compliant medical kits (ranging from Near Ocean and Distant Ocean leisure kits through MCA Category A, B, and C commercial kits to specialist diving, rowing, racing, and trauma kits), 24/7 telemedical support powered by the proprietary Themis Telemedical Communication Platform, MCA/STCW-accredited training courses, and design consultancy for onboard medical facilities. The Themis platform captures vital signs and medical incident data and transmits them in real time to a 24/7 UK-based Control Room staffed by doctors specializing in remote medicine.

MSOS serves a segmented customer base including leisure yacht owners, superyacht and megayacht operators, offshore racing teams (Volvo Ocean Race, Vendée Globe, Clipper Round the World), commercial shipping operators, land-based remote operations (defence, adventure expeditions), and aviation clients. Revenue is generated through a mix of one-time kit sales, recurring telemedical subscriptions, fee-based training course delivery, and bespoke design consultancy, with multi-currency payment acceptance (GBP, EUR, USD). Distribution combines direct enterprise sales with a partner referral channel anchored by yacht manufacturers, race organizers, and marine service providers.

The company operates from four global locations — Southampton (UK headquarters), Fort Lauderdale (Americas), Palma (Spain), and Antibes (France) — and maintains flagship partnerships with The Ocean Race, World Cruising Club, Oyster Yachts, Clipper Ventures, Charles Taylor/CEGA Group, and Bluewater Superyacht Bridge Services. JOSCAR accreditation extends the addressable market into the UK defence, aerospace, and security sectors. MSOS is privately held, founder/independently operated, and reports no external funding rounds, with a headcount of 11–50 employees.

Name

Medical Support Offshore

Legal name

Medical Support Offshore Ltd.

Website

https://msos.org.uk

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Medical Support Offshore (MSOS) is a UK-based provider of MCA-compliant medical kits, 24/7 telemedical support via its proprietary Themis platform, STCW-accredited training, and onboard medical facility design consultancy for superyachts, commercial vessels, offshore racing teams, and aviation clients worldwide.

Ownership category

akta.pro rank

Product category

Maritime and Offshore Medical Services

NAICS

Support Activities for Water Transportation (4883), Other Support Activities for Water Transportation (48839)

SIC

Surgical & Medical Instruments & Apparatus (3841), Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842)

akta.pro primary industry

Medical Assistance & Ship-to-Shore Healthcare Coordination (TLAHAJAG)

akta.pro secondary industries

Medical-Grade Device Connectivity & Device Management (MDM) (HLACAFAG), ISPS Code Compliance & Port Facility Security Assessments (PFSA/PFSP) (TLAHANAA)

Keywords

• Maritime medical services
• Telemedical support
• Offshore medical kits
• MCA STCW training
• Superyacht medical services

Headquarters

HQ city

Southampton

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Medical Kit Sales: Sale of MCA-compliant medical kits for vessels ranging from private yachts to megayachts, including specialist kits for diving, rowing, racing, and commercial shipping. Kits are available in standard configurations or bespoke designs tailored to specific voyages and activities.
2. Telemedical Support Services: 24/7 telemedical support subscription providing direct access to UK-based doctors for medical advice, emergency consultation, and ongoing health monitoring. Services accessible via telephone, satellite, text, and email.
3. Medical Training Courses: MCA and STCW approved training courses including Elementary First Aid (1 day), Medical First Aid (3.5 days), Medical Care (4.5 days), and Updated Medical Care (3 days). Courses delivered at training centres or onboard client vessels worldwide.
4. Design Consultancy: Consultancy services for designing, equipping, and operating medical facilities on offshore vessels. Includes guidance on compliance with international standards (ILO, EU Directives, MCA) and integration of medical technology.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Medical Support Offshore (MSOS) supplies regulated offshore medical solutions across three integrated pillars: (1) MCA- and STCW-compliant medical kits for vessels and aircraft, (2) 24/7 telemedical support delivered by UK-based doctors through the proprietary Themis platform, and (3) MCA-approved medical training delivered at four global training centres or onboard client vessels, complemented by design consultancy for onboard medical facilities.

Product overview

Medical Support Offshore (MSOS) offers a unified platform of remote medical support services for the marine, commercial, and aviation sectors. The core product portfolio consists of four integrated service pillars: Medical Kits (compliance-certified kits ranging from Near Ocean to MCA Category A for vessels up to megayachts), Telemedical Support (24/7 UK-based doctor access with the proprietary Themis Telemedical Communication Platform for real-time vital signs monitoring), Medical Training (MCA and STCW accredited courses including Elementary First Aid, Medical First Aid, and Medical Care), and Design Consultancy (custom medical facility design and operation). These products work synergistically—the Themis platform enables remote diagnostics that complement physical medical kits, while training courses ensure crews can effectively use the equipment. The company also offers specialized kits for diverse maritime activities including racing, diving, rowing, and sports fishing, alongside equipment such as defibrillators, oxygen concentrators, and fluid therapy kits.

Differentiator

Problem solved

Functional benefit

Brands

• Themis Telemedical Communication Platform: A Case Management system for recording medical incident information, measuring vital signs, and automatic real-time transmission to an onshore Control Room. Integral to MSOS telemedical support services.

Products and services

• Medical Kits Primary and supplementary medical kits compliant with licensing authorities globally for boats, aircraft, and expeditions, including MCA Category A, B, and C kits.
• Telemedical Support 24/7 telemedical support service from UK-based doctors with integrated CMS and communications system for advanced diagnosis, emergency care, and mental health support for offshore vessels and aircraft.
• Medical Training MCA-accredited training courses in basic and advanced first aid, medical care, and bespoke courses on oxygen, defibrillators and other equipment for maritime crew.
• Design Consultancy Designing, equipping, and operating medical facilities on and offshore, including integration of global communications with monitoring and testing technology for vessels.
• Themis Telemedical Communication Platform (TCP) Case Management system providing capability for recording all medical information of an incident, including measuring vital signs, and automatic real-time transmission of information to an onshore Control Room supporting MSOS telemedical services.
• MCA Category A Medical Kit Regulated medical kit required for commercial vessels operating further than 150nm offshore, beyond helicopter range or prompt reach of other offshore rescue services.
• MCA Category B Medical Kit Regulated medical kit required for commercial vessels operating up to 150nm offshore, within helicopter range or prompt reach of other offshore rescue services.
• MCA Category C Medical Kit MCA and Lloyds approved first aid kit for lifeboats and liferafts, providing essential medical supplies for maritime emergencies up to 50 miles from shore.
• MCA Doctors Bag Essential medical supplies for vessels with over 100 passengers, available as a paired-down version for use with MCA Category A or a standalone kit for comprehensive medical support.
• Near Ocean Medical Kit Standard medical kit for private vessels cruising the Baltic, around the northern coast of Europe, down the western seaboard, and for seasons in the Mediterranean.
• Distant Ocean Medical Kit Standard medical kit for private vessels undertaking trans-ocean voyages such as across the Atlantic, spending seasons in the Caribbean, or going through the Panama Canal and further west.
• Tender Medical Kit - Standard Medical kit for shorter tender trips offering basic supplies to treat minor injuries and medical issues until transfer to the main vessel or shore.
• Tender Medical Kit - Advanced Medical kit for offshore tender expeditions providing essential supplies for treating injuries, trauma, and medical emergencies until further help arrives when travelling further away from the mother ship.
• Defibrillator Kit Automated external defibrillator that recognises what cardiac rhythm is present and determines whether a defibrillation shock is appropriate.
• Oxygen Kit Oxygen kit including a regulator and flow control, a demand valve regulator, and various face masks and devices (airway adjuncts).
• MCA Elementary First Aid Course 1-day entry-level MCA-approved course training crew how to respond to medical and trauma emergencies, and how to assess patients.
• MCA Medical First Aid Course 3.5-day MCA-approved course teaching crew how to provide emergency first aid for accidents causing trauma, or sudden medical illness.
• MCA Medical Care Course 4.5-day MCA-approved course instructing crew in how to take care of injured or unwell personnel for extended periods.
• MCA Updated Medical Care Course 3-day MCA-approved course with strong emphasis on revising practical skills, and the treatment of specific medical illnesses.

Quantifiable outcome

• 24/7 telemedical support accessible via telephone, satellite, text, and email
• +2 more outcomes

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core, minor and flagship.

• Bluewater Superyacht Bridge ServicescoreChannel Partner/ Reseller/ DistributorMSOS and Bluewater work together to provide an unrivalled resource for clients. MSOS provides market-leading medical support and Bluewater provides unrivalled experience in delivering navigational services for a wide range of clients all over the world.
• Blauwasser.decoreChannel Partner/ Reseller/ DistributorMSOS and Blauwasser.de collaborate to support the German-speaking sailing community with comprehensive medical provision. As the largest portal for cruising and sailing information in the German-speaking world, Blauwasser.de provides invaluable resources to offshore sailors, while MSOS ensures proper medical training, kits, and telemedical support.
• Charles Taylor (CEGA Group)coreStrategic or Co-development PartnerMSOS and Charles Taylor (CEGA Group) have worked together for over twenty years, collaborating in circumstances where patients require repatriation to ensure seamless continuity of care. CEGA provides air transport appropriate for transfers, from straightforward escorting to full intensive care. Charles Taylor also offers comprehensive passage risk assessments.
• Clipper VenturescoreStrategic or Co-development PartnerMSOS partners with Clipper Ventures to provide medical support for the Clipper Round the World Yacht Race, one of the world's most challenging amateur sailing events taking non-professional sailors on a 40,000 nautical mile circumnavigation.
• Crew PassminorChannel Partner/ Reseller/ DistributorMSOS works with Crew Pass to verify all professional maritime qualifications, ensuring crew members have correct accreditation required for offshore operations and purchase of medications.
• JoscarminorOthersMSOS is an accredited member of JOSCAR, making supply chain compliance and risk management easier for the defence, aerospace and security sectors. JOSCAR provides a user-friendly platform connecting buyers through a trusted UK community.
• McIntyre AdventurecoreStrategic or Co-development PartnerMSOS collaborates with McIntyre Adventure to support ambitious sailing expeditions and ocean racing events. Founded by renowned adventurer Don McIntyre, the organisation creates challenging maritime adventures, and MSOS provides essential medical training and support services.
• Oyster YachtscoreChannel Partner/ Reseller/ DistributorMSOS works closely with Oyster to provide Oyster World Rally participants with bespoke medical kits, telemedical support and medical training so they are fully prepared for the voyage of a lifetime.
• SOS GroupcoreStrategic or Co-development PartnerTogether, MSOS and SOS Group offer an integrated package of safety infrastructure to the diving industry. MSOS supports SOS Group's innovative hyperbaric chamber products with suitable medical provisions.
• The Ocean RaceflagshipStrategic or Co-development PartnerMSOS supports The Ocean Race, one of sailing's most prestigious and demanding competitions. As teams push boundaries of human endurance and sailing technology around the globe, MSOS provides critical medical training and support services to ensure competitor safety.
• World Cruising ClubflagshipStrategic or Co-development PartnerMSOS and World Cruising Club work together to enhance safety standards across the world's leading sailing rallies including the ARC and World ARC. MSOS offers participants access to proper medical training, equipment, and telemedical support for ocean crossing adventures.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Others

• Rega (Swiss Air-Rescue): Rega provides helicopter rescue and repatriation services in remote and alpine settings. Adjacent to MSOS on emergency medical coordination but operates a rescue fleet rather than kits, training, or telemedicine platforms.
• SOS Group (Hyperbaric Chamber Specialist): SOS Group is a strategic partner of MSOS supplying hyperbaric chambers and safety infrastructure to the diving industry. Comparable on diving-medical provision and integrated safety packages to maritime clients rather than direct head-to-head competition.

Broad incumbents

• Falck: Falck provides offshore, maritime, and aviation medical services including standby, training, and telemedicine. Comparable on the offshore/remote medical service model, but Falck is a much larger diversified safety services incumbent.
• International SOS: International SOS is a global medical and security assistance firm with broad operations including maritime, aviation, and remote-site medical support. Overlaps with MSOS on telemedical advice, evacuation coordination, and remote medical kits, but operates at significantly larger scale across many verticals.

Direct peers

• MedAire: MedAire provides aviation and maritime medical kits, 24/7 telemedical assistance, and crew training, making it the most direct comparable to MSOS across both the in-flight and at-sea medical support categories.
• RemoteMD: RemoteMD offers offshore and remote medical support including kits, telemedicine, and training for the commercial maritime and energy sectors. Direct overlap with MSOS on telemedical advice and remote medical kits for commercial vessels.
• Ocean Medical International: Ocean Medical International supplies medical kits and remote medical support specifically to yachting and superyacht clients. Closely comparable niche focus to MSOS in the leisure/super yacht medical supply vertical.

Emerging players

• Marine Medical Solutions: Marine Medical Solutions provides medical kits and remote support specifically for yachts and small commercial vessels. Closely comparable niche player to MSOS in the marine medical kits vertical.
• Maritime Training International: Maritime Training International delivers STCW and other maritime training including medical courses for seafarers. Adjacent rather than directly competing; overlaps with MSOS on the MCA-approved medical training offering for commercial maritime crews.

Regional players

• Charles Taylor Assistance (CEGA Group): Charles Taylor's CEGA Group provides air ambulance and repatriation services, and is already a strategic partner of MSOS. Comparable on medical evacuation and assistance services for maritime clients, though it focuses on transport rather than kits or training.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/_MSOS_
• LinkedInlinkedin.com/company/medical-support-offshore

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medical Support Offshore