Exbabylon IT Solutions
Exbabylon IT Solutions is a Pacific Northwest managed IT services provider founded in 2001, serving 250+ small and midsize businesses across Washington, Idaho, Oregon, and Montana. It delivers Microsoft 365/Azure cloud, managed cybersecurity via Cyber74, IT consulting, and Apple consulting from offices in Newport, Coeur d'Alene, and Sandpoint.
- Company typePrivate
- Founded2001
- HeadquartersHayden, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Exbabylon IT Solutions does
Exbabylon IT Solutions is a Pacific Northwest managed IT services provider (MSP) founded in 2001 by Alex Stanton, headquartered in Hayden, Idaho with three regional offices spanning Newport (Washington), Coeur d'Alene (Idaho), and Sandpoint (Idaho). The company delivers a full-stack outsourced IT offering — Managed IT Services, Cloud Solutions (Microsoft 365 and Azure), Cybersecurity (delivered in conjunction with dedicated MSSP Cyber74), Disaster Recovery and Backup, 24/7 IT Support, IT Outsourcing, IT Consulting, and Apple Consulting — and self-identifies as the largest Apple Certified Consultant in the PNW. Customer base spans small and midsize businesses across Washington, Idaho, Oregon, and Montana, with explicit vertical depth in aerospace, manufacturing, industrial and mining, healthcare, government (SAM/GSA capable), and non-profits; named logos include Aerocet, Frencken, Bonner General, TTCP, Valley Vista Care, Sunshine Silver Mines, and Spokane Public Radio.
The underlying technology stack is a multi-vendor MSP platform rather than proprietary product: Microsoft (M365, Azure), Apple, Cisco networking, VMware virtualization, CradlePoint wireless edge, Sentinel-One endpoint protection, and Cyber74 for managed security. The company has been recognized on the Inc. 5000 in 2019 and 2020, on the Channel Futures MSP 501 list, as a Best Place to Work for three consecutive years (2020–2022), and holds an Exostar NIST PNAA certification relevant to aerospace and defense supply chains. Proprietary service-methodology assets include 'Blue Sky Sessions' for creative problem-solving and a 'First Call Resolution' priority system.
The business model is primarily subscription-based managed services (recurring revenue per user/per endpoint), augmented by professional services revenue from IT consulting, project-based cloud migrations, and discrete cybersecurity engagements. Go-to-market is hybrid: consultative field sales through Client Experience Specialists and engineers across the three offices, plus inside sales supported by two regional phone numbers. Following its January 2022 partnership with New Charter Technologies and a subsequent 2023 merger with Greystone Technology (Denver, Colorado), Exbabylon now operates as a subsidiary within the New Charter Technologies portfolio, gaining access to national-level resources while retaining its regional brand and Pacific Northwest operations. Leadership has transitioned from founder Alex Stanton to current CEO Tina Peralta.
Exbabylon IT Solutions firmographics
Firmographics- Name
- Exbabylon IT Solutions
- Legal name
- Exbabylon IT Solutions
- Website
- https://exbabylon.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Exbabylon IT Solutions is a Pacific Northwest managed IT services provider founded in 2001, serving 250+ small and midsize businesses across Washington, Idaho, Oregon, and Montana. It delivers Microsoft 365/Azure cloud, managed cybersecurity via Cyber74, IT consulting, and Apple consulting from offices in Newport, Coeur d'Alene, and Sandpoint.
- Ownership category
- akta.pro rank
Exbabylon IT Solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Facilities Support Management Services (8744), Services-Management Services (8741)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Enterprise Application Managed Services Outsourcing (ERP/CRM/HRIS AMS) (BPAEAMAI)
Keywords
Where Exbabylon IT Solutions is headquartered
LocationHeadquarters
- HQ city
- Hayden
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Exbabylon IT Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Fully managed services and co-managed solutions providing comprehensive IT support including hardware management, staff productivity support, and network maintenance. Offered as recurring subscription-based services.
- Cloud Solutions: Microsoft 365 and Azure implementation, migration, deployment and management services for small to midsize organizations.
- IT Consulting: Strategic IT consulting services leveraging extensive industry experience for technical expertise and strategic agility.
- IT Outsourcing: Outsourcing IT needs to Exbabylon's expert team, enabling innovation and scalability for business growth.
- Disaster Recovery & Backup: Data recovery and backup solutions to prevent downtime and enable quick data recovery.
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
Exbabylon IT Solutions product offering
Product offeringCore offering
Exbabylon IT Solutions provides outsourced and managed IT services, cloud computing solutions (Microsoft 365/Azure), cybersecurity, IT consulting, IT outsourcing, helpdesk support, disaster recovery, and Apple-platform consulting. Its offerings are designed for small and mid-sized businesses that need a third-party IT department rather than internal staff. The firm also delivers after-hours and emergency support for clients operating outside regular business hours.
Product overview
Exbabylon IT Solutions offers a unified managed IT services portfolio centered onManaged IT Services as the core offering, supplemented by specialized modules including Cloud Solutions (Microsoft 365/Azure and private cloud), Cybersecurity Services (via Cyber74 MSSP partnership), Disaster Recovery & Backup, IT Support, IT Outsourcing, IT Consulting, and Apple Consulting Services. The company positions itself as a regional MSP serving small-to-midsize organizations across Washington, Idaho, Oregon, and Montana, with capabilities spanning the full IT lifecycle from hardware acquisition to vendor management.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Outsourced IT department function for SMBs, covering day-to-day management of networks, servers, endpoints, and user support on an ongoing contractual basis.
- Cloud Solutions
Quantifiable outcome
- 250+ Happy Customers
- +2 more outcomes
Companies that use Exbabylon IT Solutions
Customer profileNamed customers7 records
Segments8 records
Ideal customer profiles1 record
Exbabylon IT Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Exbabylon IT Solutions partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and flagship.
- New Charter TechnologiescoreIn January 2022, Exbabylon established a partnership with New Charter Technologies, supporting expansion of services and granting access to a wider spectrum of IT resources beyond the scope of a single MSP. This partnership provides national strength resources while maintaining dedication to local clients.
- Cyber74coreDedicated Managed Security Service Provider partnership combining with Exbabylon to create the Pacific Northwest's most powerful and secure cybersecurity solution stack.
- MicrosoftcoreMicrosoft partner providing Microsoft 365 and Azure cloud solutions implementation, migration, deployment and management services for clients.
- ApplecoreLargest Apple Certified Consultant in the PNW region, working closely with the Apple team to provide integrated business solutions.
- Greystone TechnologyflagshipExbabylon merged with Greystone Technology, a premium technology solutions provider based in Denver, Colorado. This merger presents new opportunities for the team and clients.
Scale indicators5 records
Recent moves9 records
Expansion highlights6 records
Exbabylon IT Solutions competitors and assessment
Company assessmentDirect peers
- Dataprise: National managed services provider offering managed IT, cybersecurity, and cloud services to mid-market and SMB clients, directly comparable to Exbabylon's core MSP offering and target customer profile.
- BlackPoint IT Services: Regional managed IT and cybersecurity services provider serving SMB and mid-market clients with a similar consultative, engineer-led model and Microsoft-centric stack.
- Synoptek: Managed IT services and cloud hosting provider focused on SMB and mid-market customers, with overlapping service lines in managed services, cloud, and security.
- CMIT Solutions: Franchise-style managed IT services network serving SMBs across the US, offering a comparable portfolio of managed IT, cybersecurity and cloud support services.
- Kelser Corporation: Managed IT services provider focused on SMB and mid-market clients with cybersecurity and cloud offerings, directly comparable in customer profile and service mix.
- Greystone Technology: Denver-based managed IT and technology solutions provider that merged with Exbabylon in 2023; overlapping SMB-focused managed services and cybersecurity portfolio under the New Charter Technologies umbrella.
- Netsurit: Managed IT services and cybersecurity provider serving SMB and mid-market clients across multiple regions, comparable in service catalog and target customer.
- Corsica Technologies: Managed IT, cybersecurity and compliance services provider for SMB and mid-market clients with a similar consultative delivery model and vertical breadth.
Broad incumbents
- IBM Managed Services: Global incumbent offering enterprise managed IT, cloud and security services; overlaps with Exbabylon's portfolio but serves a much larger customer base with less SMB specialization.
- Accenture: Global systems integrator and managed services provider whose IT outsourcing and managed services overlap with Exbabylon's offerings, albeit targeting large enterprise clients.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Exbabylon IT Solutions social profiles
Digital presenceExbabylon IT Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Exbabylon IT Solutions leadership team
Management profileNumber of profiles
Profiles1 record
Exbabylon IT Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Exbabylon IT Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Exbabylon IT Solutions
What does Exbabylon IT Solutions do?
Exbabylon IT Solutions provides outsourced and managed IT services, cloud computing solutions (Microsoft 365/Azure), cybersecurity, IT consulting, IT outsourcing, helpdesk support, disaster recovery, and Apple-platform consulting. Its offerings are designed for small and mid-sized businesses that need a third-party IT department rather than internal staff. The firm also delivers after-hours and emergency support for clients operating outside regular business hours.
Is Exbabylon IT Solutions a public or private company?
Exbabylon IT Solutions is a private company. It is classified as corporate owned and is currently operating.
When was Exbabylon IT Solutions founded?
Exbabylon IT Solutions was founded in 2001. It employs 1 to 10 people.
Where is Exbabylon IT Solutions based?
Exbabylon IT Solutions is headquartered in Hayden, United States, in the North America region.
How does Exbabylon IT Solutions make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are cloud Solutions, IT Consulting, IT Outsourcing and disaster Recovery & Backup.
Who are Exbabylon IT Solutions's main competitors?
Direct peers on record are Dataprise, BlackPoint IT Services, Synoptek, CMIT Solutions, Kelser Corporation, Greystone Technology, Netsurit and Corsica Technologies. Broad incumbents are IBM Managed Services and Accenture.
Does Exbabylon IT Solutions have an API?
No public API is recorded for Exbabylon IT Solutions.
What industry is Exbabylon IT Solutions in?
Exbabylon IT Solutions's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize). Its NAICS code is 541513 and its SIC code is 8744.