Smarter IT Services
Smarter IT Services is a Southern Ontario-based managed IT services provider delivering fixed-fee, subscription-based IT management — including 24/7 SOC, MXDR, and SOAR cybersecurity — to 20-200 user organizations across law firms, non-profits, transportation, construction, manufacturing, and professional services.
- Company typePrivate
- Founded2000
- HeadquartersPort Perry, Canada
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Smarter IT Services does
Smarter IT Services, operating as 7098693 Canada Inc., is a privately held managed IT services provider headquartered in Port Perry, Ontario. Founded in 2000, the company delivers fixed-fee, subscription-based managed IT services to small and mid-sized organizations with 20-200 users, concentrated in Southern Ontario and spanning verticals including law firms, non-profits, transportation, construction, manufacturing, and professional services. Its service model rests on four pillars — Strategy, Standards (CIS Framework alignment), Support, and Security — with the security pillar differentiated by 24/7 U.S.-based SOC, MXDR, and SOAR capabilities delivered through core partnerships with Microsoft and Sophos, supplemented by hardware and tooling partners including Lenovo, Dell, Cisco, and KnowBe4.
The company's core product is a single unified Managed IT Services package priced as a predictable monthly investment tailored to each organization's size and requirements. Customer acquisition is sales-led and content-driven: the firm publishes a regular Tech Updates blog, free downloadable guides (the 2025 IT Services Buyers Guide and the Hijacked Email Hijacking guide), and an email newsletter, with conversion routed through free 15-minute discovery calls booked via the Motion scheduling platform. Operational delivery combines local on-site responsiveness with enterprise-grade tooling, positioning Smarter IT as a long-term embedded IT partner rather than a break-fix vendor.
The business is founder-led by Chad Osmond as Managing Partner, with a stated headcount of 1-10 employees. There is no disclosed institutional funding, no parent company, no subsidiaries, and no public revenue figures. The operating posture — recurring fixed-fee contracts, regional focus, modest team size, and absence of capital signals — is consistent with a stable, locally scaled managed services practice rather than a venture-backed growth company.
Smarter IT Services firmographics
Firmographics- Name
- Smarter IT Services
- Legal name
- 7098693 Canada Inc.
- Website
- https://smarterit.ca
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Smarter IT Services is a Southern Ontario-based managed IT services provider delivering fixed-fee, subscription-based IT management — including 24/7 SOC, MXDR, and SOAR cybersecurity — to 20-200 user organizations across law firms, non-profits, transportation, construction, manufacturing, and professional services.
- Ownership category
- akta.pro rank
Smarter IT Services industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Other Computer Related Services (541519)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), Security Operations Center (SOC) as a Service (BPAEADAB), Service Desk & Help Desk Services (BPAEAJAA)
Keywords
Where Smarter IT Services is headquartered
LocationHeadquarters
- HQ city
- Port Perry
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Smarter IT Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Comprehensive fixed-fee managed IT services delivered as a predictable monthly subscription. Services include strategy alignment, security, support, and standards compliance. Revenue is recurring in nature based on monthly per-user or organizational pricing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Fixed-fee managed IT services priced as a predictable monthly investment tailored to organization size and requirements. |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Smarter IT Services product offering
Product offeringCore offering
Smarter IT Services delivers fixed-fee managed IT services to organizations with 20-200 users in Southern Ontario. The core offering bundles proactive IT management, 24/7 U.S.-based cybersecurity operations (SOC, MXDR, SOAR), helpdesk support, CIS Framework-aligned standards and audits, and strategic IT roadmap planning. Service is delivered through a combination of remote monitoring and on-site support for local clients.
Product overview
Smarter IT Services operates as a managed IT services provider offering a unified managed services package for businesses with 20-200 users. The core product is their Managed IT Services, which combines enterprise-level expertise with local responsiveness, delivering fixed-fee IT management built on Support, Security, Standards, and Strategy pillars. They supplement their service offering with free educational resources including the 2025 IT Services Buyers Guide (helping businesses evaluate MSP services) and the Hijacked Email Hijacking Guide (educating on email-based cyber threats). Their Tech Updates content library provides ongoing technology news and guidance to clients.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Fixed-fee managed IT services package covering strategy, standards, support and security for organizations with 20-200 users. Includes 24/7 U.S.-based cybersecurity with SOC, MXDR and SOAR capabilities, CIS Framework alignment, proactive monitoring, helpdesk support and strategic IT roadmap planning, delivered via remote and on-site support across Southern Ontario.
Quantifiable outcome
- Organizations can focus on business operations rather than IT management
Companies that use Smarter IT Services
Customer profileNamed customers1 record
Segments7 records
Ideal customer profiles2 records
Smarter IT Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Smarter IT Services partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft partnership providing access to Microsoft 365, Azure, and related Microsoft technologies. Listed as a trusted partner with logo displayed on homepage partner section.
- SophoscoreCybersecurity partner providing Sophos security solutions as part of their managed security offerings.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
Smarter IT Services competitors and assessment
Company assessmentBroad incumbents
- SHI International: Large global IT solutions and services provider. Comparable as a Microsoft, Cisco, Sophos, and Dell partner offering managed services and cloud solutions to SMB and enterprise — competes for the same multi-vendor managed services wallet as Smarter IT but at national/global scale.
- Softchoice: Large Canadian-headquartered IT solutions and managed services provider (now part of Xerox). Comparable as a Microsoft-aligned IT services partner offering managed services, cloud, and security across SMB and enterprise segments — overlapping with Smarter IT's stack but operating at a much larger scale with broader portfolio.
- CDW Canada: Canadian arm of CDW, a large multi-vendor IT solutions and services provider. Comparable as a managed services and technology reseller partner (Microsoft, Cisco, Sophos, Dell, Lenovo) serving Canadian SMB and mid-market customers with broader portfolio than Smarter IT.
- Connection (formerly PC Connection): Large North American IT solutions and managed services provider. Comparable as a multi-vendor (Microsoft, Cisco, Dell, Lenovo) managed services and cloud partner serving SMB and mid-market, competing for the same fixed-fee managed services engagements Smarter IT targets.
- Insight Enterprises (Canada): Global IT solutions and managed services provider with a Canadian presence. Comparable as a large multi-vendor partner (Microsoft, Cisco, Dell, Lenovo) offering managed services, cloud, and security to SMB and mid-market — competes on breadth and procurement leverage rather than local focus.
Direct peers
- Jolera: Canadian-headquartered managed IT and security services provider serving SMBs and mid-market across North America. Comparable as a fixed-fee managed services partner offering endpoint management, cybersecurity, and cloud services through a Microsoft-aligned technology stack.
- Compugen: Canadian IT solutions and managed services provider with strong presence in Ontario. Comparable as a multi-vendor (Microsoft, Cisco, Dell/HP) managed services partner delivering infrastructure, security, and end-user support to Canadian SMB and mid-market customers.
- WBM Technologies: Western Canadian managed IT services and document solutions provider serving SMB and mid-market organizations. Comparable as a multi-vendor managed services partner offering IT support, managed print, and cloud services on a subscription basis to Canadian SMB customers.
- OnX Enterprise Solutions: Canada-based managed services and IT solutions provider serving mid-market and enterprise customers. Comparable as a multi-vendor (Microsoft, Cisco, Dell) IT managed services and cloud provider with a similar subscription/managed services business model.
- IT Weapons: Canadian managed IT services provider (owned by Konica Minolta) serving SMB and mid-market organizations across Ontario and Canada. Directly comparable as a managed services partner using Microsoft, Sophos, and Cisco ecosystems to deliver IT support, security, and cloud services to similar 20-200 user customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Smarter IT Services social profiles
Digital presenceSmarter IT Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Smarter IT Services leadership team
Management profileNumber of profiles
Profiles1 record
Smarter IT Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Smarter IT Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Smarter IT Services
What does Smarter IT Services do?
Smarter IT Services delivers fixed-fee managed IT services to organizations with 20-200 users in Southern Ontario. The core offering bundles proactive IT management, 24/7 U.S.-based cybersecurity operations (SOC, MXDR, SOAR), helpdesk support, CIS Framework-aligned standards and audits, and strategic IT roadmap planning. Service is delivered through a combination of remote monitoring and on-site support for local clients.
Is Smarter IT Services a public or private company?
Smarter IT Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Smarter IT Services founded?
Smarter IT Services was founded in 2000. It employs 1 to 10 people.
Where is Smarter IT Services based?
Smarter IT Services is headquartered in Port Perry, Canada, in the North America region.
How does Smarter IT Services make money?
One revenue line is on record: managed IT Services.
Who are Smarter IT Services's main competitors?
Broad incumbents on record are SHI International, Softchoice, CDW Canada, Connection (formerly PC Connection) and Insight Enterprises (Canada). Direct peers are Jolera, Compugen, WBM Technologies, OnX Enterprise Solutions and IT Weapons.
Does Smarter IT Services have an API?
No public API is recorded for Smarter IT Services.
What industry is Smarter IT Services in?
Smarter IT Services's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEAJAB, ITIL/ITSM Process Consulting & Implementation. Its NAICS code is 541513 and its SIC code is 7370.