Midwest Data

What Midwest Data does

Midwest Data, Inc. (MDI) is a privately held, family-owned managed IT services provider founded in 1983 and headquartered in Lawrenceburg, Indiana, with a secondary office in Leesburg, Florida added through the September 2023 acquisition of Indicom and Phones1st. The company operates as an outsourced IT department for approximately 75+ small and mid-sized organizational clients — primarily banks and financial institutions, schools and public libraries, government offices, and professional service firms — across Southeastern Indiana and the Greater Cincinnati tristate area, with a stated nationwide and limited international customer footprint. Its core services span computer networking (wired and wireless LAN/WAN), proprietary MDI RealTime wireless wide-area networking built on a Small Town Area Network, VOIP phone systems via LG-Ericsson iPECS, web and email hosting, server migration and virtualization, hardware sales of Intel-based systems, and 24/7 managed IT support contracts.

The company's product portfolio is built on a stack of third-party vendor technologies — Microsoft (Silver Certified Partner), Intel (Gold Partner, the highest rank), Cisco, HP, Lenovo, Meraki, WatchGuard, Symantec, ZixCorp, LanSchool, and LG-Ericsson — wrapped with proprietary service offerings including MDI eBackup (AES-256 encrypted online backup), MDI eArchive (compliance-focused email archiving for SOX/GLBA/FOIA), echoShare (448-bit encrypted file sync), eEncrypt (ZixCorp-based email encryption for HIPAA/HITECH/GLBA), inZone document management with zonal OCR, and Private Managed Equipment Hosting in its Network Operations Center. Approximately 10 employees, including four members of the Nuseibeh family, deliver and support these offerings. Staff hold a dense stack of vendor certifications (MCSE, MCSA, MCP, CompTIA Server+/Network+/A+, CIW, Intel Networking Specialist, 3Com IP Telephony) uncommon for a firm of this size.

Midwest Data's business model blends recurring subscription revenue (annual managed IT support contracts priced by network size plus per-node count, monthly web/email hosting subscriptions, monthly eBackup and eArchive subscriptions) with episodic hardware sales (custom-built Intel servers, desktops, laptops with three-year warranties; VOIP hardware) and project-based services (network installations, server migrations, wireless deployments). Go-to-market is sales-led and referral-driven: direct outreach via phone, website contact forms, and in-person consultations at the Lawrenceburg headquarters, supplemented by Dearborn County Chamber of Commerce membership and word-of-mouth from its installed base. The company has no external investors, no parent entity, and no disclosed funding rounds.

Name

Midwest Data

Legal name

Midwest Data, Inc.

Website

https://midwestdatainc.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

1–10 employees

Short description

Midwest Data is a privately held, family-owned managed IT services provider founded in 1983 in Lawrenceburg, Indiana, serving 75+ small businesses, banks, schools, libraries, and government offices across Southeastern Indiana and Greater Cincinnati with networking, hosting, VOIP, backup, and 24/7 support contracts.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ)

akta.pro secondary industries

Data Center Routing (Core/Border/EVPN) (HDABAFAB), Edge & Micro Data Center Server Systems (HDACABAJ)

Keywords

• Managed IT services
• Computer networking
• VOIP phone systems
• Online backup services
• IT support contracts

Headquarters

HQ city

Lawrenceburg

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Support Contracts: Annual agreements providing complete turnkey technical software and hardware support, including telephone support, web-based support, and on-site support at reduced rates. Contract rates based on network size plus per-node count.
2. Computer Hardware Sales: Custom-built Intel-based servers, desktops, and laptops sold with 3-year warranty and overnight part replacements. Also includes PC hardware and software products.
3. Private Managed Equipment Hosting: Managed hosting services in Network Operations Center with power, cooling, and connectivity infrastructure.
4. Online Backup Services: eBackup service with Basic and Select tier options providing encrypted cloud backup with various feature levels.
5. Web Hosting and Email Services: Web hosting packages ranging from 200MB to 3,950MB with email accounts, SSL certificates, and various transfer limits. Also offers email-only packages.
6. VOIP Phone Systems: iPECS VOIP systems from LG-Ericsson for businesses ranging from 20 to 500 users, including call servers, gateways, and various terminal options.
7. Wireless Wide-Area Networking: RealTime wireless WAN services providing high-speed connectivity, disaster recovery, and resource sharing to participating businesses.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Midwest Data is a managed IT services provider that designs, deploys, and supports computer networks (wired and wireless), VOIP phone systems, web and email hosting, server virtualization, online backup, and security/encryption services for businesses. The company sells Intel-based computer hardware and offers 24/7 turnkey support contracts that effectively serve as outsourced IT departments for clients.

Product overview

Midwest Data is a managed IT services provider offering a comprehensive portfolio of technology solutions since 1983. The company's core offerings include Computer Networking (wired and wireless LAN/WAN), MDI RealTime wireless wide-area networking, VOIP Phone Systems using LG-Ericsson iPECS, and Website Hosting/Email services. These core services are complemented by add-on solutions including eBackup (online backup with AES-256 encryption), eEncrypt (email encryption via ZixCorp), eArchive (compliance-focused email archiving), echoShare (secured online filesharing with 448-bit encryption), LanSchool (classroom management software), Paperless Document Management, Cell Phone Range Extenders, and Server Migration/Virtualization. The company also provides hardware (Intel-based servers, desktops, laptops) and Support Contracts offering 24/7 managed IT services. All offerings are delivered through partnerships with technology vendors including Microsoft, Intel, Cisco, HP, and Lenovo, with individual staff holding Microsoft, CIW, and CompTIA certifications.

Differentiator

Problem solved

Functional benefit

Brands

• eBackup: Web-based secured backup service with military grade encryption (AES-256), continuous incremental backups, and Exchange/SQL Server support.
• eArchive
• eEncrypt
• echoShare
• MDI RealTime

Products and services

• Computer Networking Wired and wireless local and wide area networking services supporting networks from two computers to multiple-site businesses, specializing in Microsoft Server products and including installation, support, and troubleshooting for small to mid-sized organizations.
• MDI RealTime Wireless WAN Wireless Wide-Area Networking service that connects multiple locations into a Small Town Area Network (STAN), enabling 24/7 support, disaster recovery services, and shared high-speed internet access across participating businesses.
• iPECS VOIP Phone Systems

Named customers4 records

Segments4 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft Silver Certified Partner with industry recognition of knowledge and proficiency with Microsoft products and technologies. Staff includes Microsoft Certified Solutions Expert, Microsoft Certified Solutions Associate, Microsoft Certified Professional, Microsoft Certified Technology Specialist, and Microsoft Certified Systems Engineer.
• IntelcoreTechnology or IntegrationIntel Technology Provider Gold Partner (formerly Intel Premier Provider). Maintains Intel's highest partner rank through frequent technical training and support. Intel Networking Specialist certification held by staff.
• CiscocoreTechnology or IntegrationCisco Authorized Reseller with ability to purchase unrestricted Cisco products and service packages for resale through distribution. Receives product information and communication directly from Cisco.
• Hewlett PackardcoreTechnology or IntegrationHP Partner receiving sophisticated technical, marketing, and sales assistance for developing, demonstrating, and deploying products on HP systems.
• AOpenminorChannel Partner/ Reseller/ DistributorAuthorized AOpen Reseller providing access to latest products with highest quality service and support.
• ZixCorpcoreTechnology or IntegrationMarket leader in email encryption services. MDI's eEncrypt service is based on ZixCorp system, providing email encryption for healthcare, finance, and government compliance with regulations including HIPAA, HITECH, and GLBA.
• LG-EricssoncoreTechnology or IntegrationProvider of iPECS VOIP phone systems ranging from 20 to 500 users. MDI offers and implements these systems for small to mid-sized businesses.
• CompTIAcoreTechnology or IntegrationComputing Technology Industry Association member. Staff hold Network+ and A+ certifications demonstrating knowledge needed to configure and operate various networking products.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• NetGain Technologies: Regional managed IT services provider focused on SMB and mid-market clients with managed support, cloud, and security offerings — comparable positioning and customer profile to MDI.
• Dataprise: Mid-market managed services and cybersecurity provider with comparable offerings in managed IT support, networking, and cloud. Similar SMB/mid-market go-to-market with a broader geographic footprint.
• BlackPoint IT Services: Regional managed IT services provider offering networking, managed support, VOIP, and backup to SMBs — directly overlapping MDI's core services and customer verticals.
• CMIT Solutions: National managed IT services franchise serving SMBs with networking, backup, cybersecurity, and compliance services. Closely comparable to MDI's SMB managed services offering, but operates at significantly broader scale through a franchised model.
• Ntiva: Managed IT services and cloud provider for SMB and mid-market clients, offering managed support, VOIP, backup, and security — directly overlapping MDI's managed services stack and target customer profile.
• Kelser Corporation: Managed IT and cybersecurity services firm serving mid-sized organizations with support contracts, cloud, and compliance solutions — comparable in scale and service mix to MDI.
• Razor Technology: Managed IT services and hardware reseller targeting SMBs, combining break/fix support, networking, and managed services. Highly comparable business model to MDI's combined resale-plus-managed approach.

Broad incumbents

• Trustwave: Global managed security and cybersecurity services provider. Adjacent to MDI's compliance-focused backup/encryption offerings but operates at enterprise scale rather than serving regional SMBs.
• Coretelligent: Larger managed IT, cloud, and cybersecurity services provider serving mid-market and enterprise clients. Offers overlapping capabilities but at broader scale and without MDI's regional SMB focus.

Regional players

• Infomax: Indiana-based office technology and managed services provider serving Midwest SMBs with managed IT, document solutions, and communications — comparable regional competitor with overlapping geographies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/midwestdatainc
• LinkedInlinkedin.com/company/midwest-data-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Midwest Data