Sip2Dial
Sip2Dial is a cloud-based call center software provider offering IVR, predictive dialer, voice broadcasting, CRM, SMS, call tracking, and SIP trunking for SMBs and enterprises globally, operating as a brand under parent InterBit Solutions.
- Company typePrivate
- Founded2015
- HeadquartersBhubaneswar, India
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Sip2Dial does
Sip2Dial is a cloud-based call center software provider incorporated as SIP2DIAL Inc. in the USA and operating as a product brand under InterBit Solutions. The platform delivers a broad communications suite spanning a central call center management application, cloud-hosted infrastructure, Interactive Voice Response (IVR) with text-to-speech and database integration, automated dialing (predictive, progressive, and preview modes), voice broadcasting capable of 10,000 concurrent calls, bulk SMS/text messaging, call tracking with call scoring, a CRM with social platform integration, a Developer API, inbound DID number provisioning, and SIP trunking backed by more than five global data centers. Sip2Dial serves both small businesses and enterprises with horizontal use-case coverage of inbound, outbound, and blended contact center operations, claiming over 10,000 satisfied customers globally across markets including the USA, India, the Philippines, France, and Germany.
Sip2Dial monetizes through a hybrid subscription-plus-usage model. Subscription pricing is structured in three tiers — Regular ($19.95/user/month), Pro ($29.95/user/month), and Enterprise ($49.95/user/month) in USD, with INR equivalents of ₹1,000/₹2,000/₹5,000 per user per month — plus usage-based VoIP rates (€0.0090/min outbound, €0.0069/min inbound blending) with no base charge, minimum, or setup fee. The company operates a multi-motion go-to-market combining product-led growth (30-day free trial with instant self-serve sign-up), enterprise field sales with customization and multi-location support for larger deployments, and a referral partner program paying up to 20% commission on net seat license fees for two years.
The corporate footprint spans a USA headquarters presence in Los Angeles plus engineering and operations offices in Mohali, Bhubaneswar, and Kolkata, and the headcount sits in the 11–50 range. No venture capital or private equity funding is disclosed, and there are no announced acquisitions, leadership changes, or post-2019 strategic moves in the available data, indicating a founder/parent-operated business with limited external capital deployment.
Sip2Dial firmographics
Firmographics- Name
- Sip2Dial
- Legal name
- SIP2DIAL Inc.
- Website
- https://sip2dial.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Sip2Dial is a cloud-based call center software provider offering IVR, predictive dialer, voice broadcasting, CRM, SMS, call tracking, and SIP trunking for SMBs and enterprises globally, operating as a brand under parent InterBit Solutions.
- Ownership category
- akta.pro rank
Sip2Dial industry classification
Industry- Product category
- Cloud Call Center Software
- NAICS
- Telephone Call Centers (56142), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- SIP Trunking & Voice Termination (HDAIAHAC), VoIP Access & ITSP Services (HDAIAHAD)
Keywords
Where Sip2Dial is headquartered
LocationHeadquarters
- HQ city
- Bhubaneswar
- HQ country
- India
- HQ region
- Asia
Offices4 records
Markets served
Sip2Dial business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription - Per User: Monthly subscription fees charged per user across three tiers (Regular, Pro, Enterprise). Includes core features like blended inbound/outbound calling, IVR, call recording, and reporting.
- Per-Minute Usage: Usage-based pricing for VoIP calls. Outbound calls to landlines and mobiles priced at €0.0090 per minute. Inbound call blending at €0.0069 per minute. No base charge, minimum charges, or setup fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Regular Plan - $19.95/user/month - Basic call center features |
| Subscription | Monthly | Pro Plan - $29.95/user/month - Advanced features with preview/power dial |
| Subscription | Monthly | Enterprise Plan - $49.95/user/month - Full-featured with predictive dial and unlimited IVRs |
| Subscription | Monthly | INR Pricing - ₹1000 to ₹5000 per user/month |
| Usage-based | Pay-as-you-go | Per-Minute VoIP Rates |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
Sip2Dial product offering
Product offeringCore offering
Sip2Dial develops and delivers a cloud-based call center software platform that enables businesses to manage inbound, outbound, and blended contact center operations without on-premise hardware. Its product suite covers interactive voice response (IVR), predictive/progressive/preview dialers, voice broadcasting, bulk SMS, call tracking, CRM, SIP trunking, inbound DID numbers, and a Developer API for custom integrations. The platform is offered on a per-user monthly subscription with usage-based per-minute VoIP charges and a 30-day free trial.
Product overview
Sip2Dial is a cloud-based call center software provider offering a comprehensive suite of communication and contact center solutions. The product portfolio includes nine core offerings: Call Center Software as the central management platform; Cloud Call Center Software providing the cloud infrastructure; Interactive Voice Response (IVR) for automated call routing; Dialer (with Predictive, Progressive, and Preview variants) for outbound call automation; Voice Broadcasting Software for mass voice messaging; Text Messaging Software for SMS campaigns; Call Tracking Software for marketing attribution; CRM Solution for customer data management; and Developer API for custom integrations. Additional services include Inbound DID Number provisioning and SIP Trunks for telephony connectivity. The platform serves both small businesses and enterprises with inbound, outbound, and blended contact center capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Call Center Software Comprehensive call center management software for managing calls, emails, and digital channels. Includes ACD, skills-based routing, multi-level IVR, predictive dialer, click-to-dial, call recording, call conferencing, voicemail, and agent performance dashboards for inbound and outbound contact centers.
- Cloud Call Center Software
Quantifiable outcome
- 30% hike in revenue of call centers using Sip2Dial's software
- +4 more outcomes
Companies that use Sip2Dial
Customer profileNamed customers11 records
Segments5 records
Ideal customer profiles3 records
Sip2Dial technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability2 records
Feature9 records
Sip2Dial partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- InterBit Solutionsparent companyInterBit Solutions is the parent company of Sip2Dial. Sip2Dial is listed as a product of interbitsolutions.com. This appears to be a corporate relationship where Sip2Dial operates as a product/brand under the InterBit Solutions umbrella.
Scale indicators8 records
Recent moves5 records
Expansion highlights4 records
Sip2Dial competitors and assessment
Company assessmentDirect peers
- Five9: Five9 is a leading cloud contact center software vendor with predictive dialer, IVR, omnichannel routing, and workforce management — directly competing with Sip2Dial's core call center, IVR, and dialer offerings for inbound and outbound customers.
- Ameyo: Ameyo (by Drishti) is an India-based contact center software vendor with predictive dialer, IVR, omnichannel routing, and CRM — directly competing with Sip2Dial across inbound, outbound, and blended call center use cases.
- Talkdesk: Talkdesk is an AI-first cloud contact center platform offering predictive dialer, IVR, voice broadcasting-style outbound, and CRM integrations — the closest direct competitor to Sip2Dial's full suite for SMB through enterprise.
- Ozonetel: Ozonetel is an India-based cloud contact center platform offering predictive dialer, IVR, voice broadcasting, and SMS — a directly comparable peer serving similar SMB and enterprise customers in the same geography.
- Knowlarity: Knowlarity is an India-based cloud telephony and call center provider with IVR, automated dialers, and bulk messaging — overlapping directly with Sip2Dial's product mix and targeting the same SMB segment across South Asia.
Broad incumbents
- NICE (CXone): NICE CXone is a large cloud contact center suite with predictive dialing, IVR, analytics, and AI — competing head-on with Sip2Dial in the mid-market and enterprise segments Sip2Dial targets at its $49.95/user/month tier.
- Genesys: Genesys is a global contact center platform with predictive dialer, IVR, routing, and workforce engagement — a broad incumbent competing for the enterprise portion of Sip2Dial's addressable market.
- RingCentral: RingCentral provides UCaaS and RingCX contact center solutions with SIP trunking, IVR, and omnichannel routing — a broader incumbent whose contact center product overlaps Sip2Dial's hosted telephony and call center suite.
- 8x8: 8x8 combines UCaaS and CCaaS in a single cloud platform with SIP trunking and IVR — overlapping with Sip2Dial's combined cloud PBX/contact center positioning.
- Twilio: Twilio provides communications APIs and Flex contact center, including programmable voice, SIP trunking, and messaging — competing both at the underlying carrier layer Sip2Dial uses and at the contact center application layer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks7 records
Key highlights7 records
Customer concentration
Sip2Dial social profiles
Digital presenceSip2Dial financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sip2Dial leadership team
Management profileNumber of profiles
Profiles2 records
Sip2Dial funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sip2Dial M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sip2Dial
What does Sip2Dial do?
Sip2Dial develops and delivers a cloud-based call center software platform that enables businesses to manage inbound, outbound, and blended contact center operations without on-premise hardware. Its product suite covers interactive voice response (IVR), predictive/progressive/preview dialers, voice broadcasting, bulk SMS, call tracking, CRM, SIP trunking, inbound DID numbers, and a Developer API for custom integrations. The platform is offered on a per-user monthly subscription with usage-based per-minute VoIP charges and a 30-day free trial.
Is Sip2Dial a public or private company?
Sip2Dial is a private company. It is classified as corporate owned and is currently operating.
When was Sip2Dial founded?
Sip2Dial was founded in 2015. It employs 11 to 50 people.
Where is Sip2Dial based?
Sip2Dial is headquartered in Bhubaneswar, India, in the Asia region.
How does Sip2Dial make money?
Two revenue lines are on record. Subscription - Per User is the primary driver. The others are per-Minute Usage.
Who are Sip2Dial's main competitors?
Direct peers on record are Five9, Ameyo, Talkdesk, Ozonetel and Knowlarity. Broad incumbents are NICE (CXone), Genesys, RingCentral, 8x8 and Twilio.
Does Sip2Dial have an API?
Yes. Sip2Dial offers a Developer API that enables developers to build enterprise-grade applications for call centers. The API is described as high quality and intuitive, allowing businesses to make their operations hassle-free. Sip2Dial provides an award-winning customer service team that assists during the developer-API process, available for free.
What industry is Sip2Dial in?
Sip2Dial's product category is Cloud Call Center Software. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAIAHAC, SIP Trunking & Voice Termination. Its NAICS code is 56142 and its SIC code is 7385.