What Peak Performance Imaging Solutions does

Peak Performance Imaging Solutions, doing business as Peak Digital and Peak Digital Office Solutions, is a privately held, owner-operated technology services firm founded in 1994 and headquartered at 135 W 11th St, Silverthorne, Colorado. The company serves small and medium businesses and local government entities across central Colorado and the Rocky Mountain region with three integrated service lines: office equipment sales and service (copiers, printers, scanners, and multifunction devices from Ricoh/Savin, Sharp, and Hewlett Packard), Laserfiche content management and business process automation implementation (delivered under Gold Partner status), and Managed IT services (help desk, network security, cloud backup, firewall management, email/collaboration tooling). Service delivery is relationship-driven and local, with same-day on-site support, no travel charge within 30 miles of the Silverthorne office, and a small (~10-person) team of certified technicians and specialists.

Revenue is generated through a mix of hardware sales (Ricoh/Savin, Sharp, HP, Laserfiche software licenses), pay-as-you-go professional services billed at $125-$175/hour, and recurring managed services contracts for IT support. Go-to-market is sales-led and direct: toll-free and local phone lines, website service request and consultation forms, email contacts segmented by function (sales, support, orders), supplemented by Google Reviews, Facebook/Instagram presence, and an email newsletter. Customer mix leans toward municipal and county government (Pitkin County, Town of Silverthorne, Town of Breckenridge, Buena Vista Airport) with select SMB clients (Real Estate of Winter Park); long customer tenures (multiple years to 16+ years) suggest stickiness rooted in workflow customization and embedded vendor relationships rather than pricing-driven retention.

The July 2024 launch of Managed IT services, including AI-powered cybersecurity and ransomware-protected cloud backup, marks the most significant recent product expansion, layering a recurring revenue capability on top of the legacy equipment and Laserfiche practice. The firm holds no external funding, operates a single Colorado location, and has no disclosed subsidiaries, acquisitions, or ownership changes on record.

Name

Peak Performance Imaging Solutions

Legal name

Peak Digital Office Solutions

Website

https://peakdigital.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Peak Performance Imaging Solutions (Peak Digital) is a privately held Silverthorne, Colorado-based technology services firm serving SMBs and local government entities across central Colorado with office equipment sales and service, Laserfiche document management implementation, and Managed IT services.

Ownership category

akta.pro rank

Product category

Office Technology Services (Managed IT, Office Imaging, and Document Management)

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Computer & Office Equipment (3570), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)

akta.pro secondary industries

Laser Printers (HDACAEAB), Production & High-Volume Printing Systems (HDACAEAJ)

Keywords

• Managed IT services
• Office equipment services
• Document management software
• Laserfiche implementation
• Copier and printer sales

Headquarters

HQ city

Silverthorne

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Equipment Sales: Sales of copiers, printers, scanners, and multifunction devices from brands including Ricoh/Savin, Sharp, Hewlett Packard, and Laserfiche software licenses.
2. Service and Maintenance Contracts: Ongoing service agreements for office equipment including on-site repairs, preventive maintenance, and emergency servicing. Pricing based on hourly rates for copier/MFP ($175/hr), printer/fax ($150/hr), remote support ($125/hr), and on-site support ($175/hr).
3. Laserfiche Implementation and Support: Laserfiche software implementation, customization, training, and ongoing technical support services for document management and process automation.
4. Managed IT Services: Recurring managed IT services including help desk support, network security, data backup, IT infrastructure management, email and collaboration tools management, and hardware/software procurement.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Peak Performance Imaging Solutions sells, services, and supports office imaging equipment (copiers, printers, scanners, and multifunction devices from Ricoh/Savin, Sharp, and Hewlett Packard), delivers managed IT services (help desk, cybersecurity, backups, network/firewall, Microsoft 365/Google Workspace administration), and implements the Laserfiche content management and business process automation platform as an authorized Laserfiche Gold Partner for Colorado businesses and government entities.

Product overview

Peak Performance Imaging Solutions (Peak Digital Office Solutions) is a Colorado-based technology solutions provider offering a portfolio of managed IT services, office equipment services, and Laserfiche document management solutions. The company operates as a Laserfiche Solution Provider and authorized reseller, offering Laserfiche software for content management and business process automation alongside related support services including meter readings, equipment service requests, supplies ordering, and technical support. The core product line centers on Laserfiche (enterprise content management and process automation platform), supplemented by managed IT services (help desk, security, backup, infrastructure) and office equipment services (repair, maintenance for Ricoh/Savin, Sharp, and other brands).

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive managed IT offering including help desk support, network and firewall security, virus and malware protection, intrusion detection, cloud backups with ransomware protection, IT infrastructure management, email and collaboration tool administration (Microsoft 365/Google Workspace), and hardware/software procurement for Colorado businesses.
• Office Equipment Services Sales, setup, on-site repairs, preventive maintenance, and emergency servicing for copiers, printers, scanners, multifunction printers, fax machines, plotters, and large-format machines, supporting brands including Ricoh/Savin, Sharp, Gestetner, Lanier, and Hewlett Packard.
• Laserfiche Content Management and Process Automation Authorized Laserfiche Gold Partner Solution Provider offering the Laserfiche platform for content management (digital document capture, organization, metadata) and business process automation (workflows, e-forms, records management, compliance, application integration, and information security), delivered with design, system architecture, implementation, training, and ongoing technical support.

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core and supporting.

• Ricoh/SavincoreOthersEquipment brand partnership. Peak Digital services and supports Ricoh/Savin copiers, printers, and multifunction devices. Provides on-site repairs, preventive maintenance, and emergency servicing.
• SharpcoreOthersEquipment brand partnership for office equipment including copiers and multifunction printers.
• Hewlett PackardsupportingTechnology or IntegrationEquipment brand partnership for printers and related office equipment.
• LaserfichecoreTechnology or IntegrationAuthorized Laserfiche Solution Provider. Implements Laserfiche content management and business process automation platform. Provides design, security, system architecture, business process automation implementation, and technical support.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Ricoh USA: Major OEM of copiers, printers, and multifunction devices and also a direct provider of managed print and document services. Both an equipment partner to Peak Digital and a competitor for larger enterprise managed-services contracts.
• Sharp Electronics Corporation: OEM of copiers and multifunction printers and a provider of managed document and IT services. Direct equipment partner to Peak Digital and a competitor for larger managed-services engagements.
• Xerox: Established office equipment manufacturer and managed document services provider. Competes with Peak Digital across hardware sales, managed print, and increasingly digital workflow services targeted at SMB and government customers.
• Konica Minolta Business Solutions: Global OEM and managed-services provider with deep presence in office equipment, managed print, and IT services. Competes with Peak Digital for managed-services contracts while also serving as an alternative equipment vendor for shared customers.

Direct peers

• FlexPrint: National managed print services provider with a strong SMB/government footprint. Closely analogous to Peak Digital's core copier/MFP service-and-supply business model, and a competitor for similar upstream vendor partnerships (Ricoh, Sharp, HP).
• Compass Microfusion: ITsavvy-style managed IT and office technology provider offering bundled IT, document management, and print services to SMB and mid-market customers. Comparable to Peak Digital's diversified offering, with overlaps in government and SMB segments.
• Marco Technologies: Mid-western managed services provider offering managed IT, managed print, and document management to SMBs and mid-market customers. Direct comparator to Peak Digital's bundled MPS/IT/doc-management model, though at larger scale and broader geographic footprint.
• Cantu Services: Regional managed print and office technology provider serving Texas and surrounding markets. Highly comparable go-to-market (relationship-led, multi-vendor equipment service, light IT overlap) to Peak Digital in Colorado.

Emerging players

• Laserfiche: Vendor of the document management and process automation platform that Peak Digital resells and implements. While not a direct competitor at the local implementation layer, Laserfiche competes for direct enterprise sales and strategy decisions that materially affect Peak Digital's practice.

Regional players

• Bolder Imaging: Colorado-based office equipment, document solutions, and managed services provider serving the Front Range and surrounding region. The most direct geographic competitor to Peak Digital inside the Colorado market, with overlapping SMB and government customer profiles.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/PeakPerformanceImaging
• Instagraminstagram.com/peak_perfor_imaging_solutions

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Peak Performance Imaging Solutions