It's Here
It's Here is a Canadian cloud-based SaaS company offering an integrated delivery management and warehouse management platform, with AI route optimization, multi-carrier rate shopping, and native e-commerce integrations, serving e-commerce, 3PL, retail, and wholesale clients across Canada.
- Company typePrivate
- Founded2012
- HeadquartersCoquitlam, Canada
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What It's Here does
It's Here is a cloud-based SaaS company headquartered in Coquitlam, British Columbia, that delivers an integrated delivery management and warehouse management (WMS) platform targeting e-commerce retailers, third-party logistics (3PL) providers, regional retailers, wholesalers/distributors, and enterprise organizations in Canada. The platform combines four interlocking applications — Delivery Management Software, Delivery Scheduler (Appointment Scheduler), Sorting Hub WMS, and Fulfillment WMS — plus adjacent modules for 3PL Billing & Invoicing, Return Management (reverse logistics), Online Store Management, Carrier Management, and Inventory Management, supported by a Driver Mobile App and a Scanner App. Underlying technical components include AI-assisted route optimization, multi-carrier rate shopping across FedEx/UPS/USPS/DHL, real-time inventory tracking, automated low-stock alerts with auto-generated purchase orders, digital proof of delivery, and high-resolution photo capture for returns processing; an Open API supports custom integrations with existing business systems.
The product is sold primarily via a subscription-based SaaS model on monthly or annual plans with a 7-day free trial and self-serve signup at app.itshere.com; enterprise pricing is quote-based with dedicated demos booked through Setmore and assigned account managers. Go-to-market mixes a product-led growth motion (website, free trial, signup) with an enterprise field sales overlay, while distribution relies on direct digital channels and a regional (BC/Canada) footprint that includes a Kelowna, BC office alongside the Coquitlam HQ. The business operates as a subsidiary under DelGate, a strategic operating parent with over a decade of logistics experience and more than 1 million tons of freight transported; no external venture or private equity funding is disclosed, suggesting a bootstrapped commercial model anchored by the parent company's 3PL relationships, with stated value propositions of up to 40% shipping cost savings, sub-20-second returns lifecycle processing, and unified multi-channel commerce and carrier management through one dashboard.
It's Here firmographics
Firmographics- Name
- It's Here
- Legal name
- It's Here Delivery
- Website
- https://itshere.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- It's Here is a Canadian cloud-based SaaS company offering an integrated delivery management and warehouse management platform, with AI route optimization, multi-carrier rate shopping, and native e-commerce integrations, serving e-commerce, 3PL, retail, and wholesale clients across Canada.
- Ownership category
- akta.pro rank
It's Here industry classification
Industry- Product category
- Delivery Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- WMS for 3PL/Contract Logistics (Multi-Client/Billing) (TLAEABAC)
- akta.pro secondary industries
- WMS for eCommerce & Omnichannel Fulfillment (TLAEABAB), Fulfillment Execution & Task Management (Pick/Pack/Ship) (TLAEACAD), Fulfillment Technology & Warehouse Management Systems (WMS) (CRAFAMAB)
Keywords
Where It's Here is headquartered
LocationHeadquarters
- HQ city
- Coquitlam
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
It's Here business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Software Subscriptions: Subscription-based pricing model for access to Delivery Management Software, Warehouse Management Software, and related applications. Available via monthly or annual plans.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free Trial - 7-day free trial |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels7 records
It's Here product offering
Product offeringCore offering
It's Here provides cloud-based delivery management and warehouse management software (WMS) for logistics and 3PL operations in Canada. The platform integrates route optimization, real-time inventory tracking, multi-carrier rate shopping, reverse logistics/returns processing, multi-merchant dashboards, and native integrations with major ecommerce storefronts (Shopify, Amazon, Walmart, eBay, Etsy, WooCommerce) under one unified SaaS suite, complemented by mobile apps for warehouse scanning and driver task management.
Product overview
It's Here is a cloud-based delivery management and warehouse management software company offering an all-in-one integrated platform for 3PL logistics operations. The product portfolio includes seven interconnected modules: Delivery Management Software (core platform for logistics operations), Delivery Scheduler (automated appointment booking), Sorting Hub WMS (warehouse sorting and distribution), Warehouse Management Software/WMS (inventory and fulfillment control), 3PL Billing & Invoicing (automated client billing), Return Management System (reverse logistics), Online Store Management Software (multi-channel ecommerce integration), Carrier Management Software (multi-carrier rate comparison), and Inventory Management Software (real-time stock tracking). Supporting mobile applications include the Scanner App (warehouse floor barcode scanning) and Driver Mobile App (driver task management and navigation). All modules share a unified database enabling real-time data sync across the entire logistics workflow. The platform is complemented by an Open API enabling custom integrations with existing business systems.
Differentiator
Problem solved
Functional benefit
Products and services
- Delivery Management Software Core delivery management solution that optimizes logistics operations, route planning, driver dispatch, and real-time tracking for seamless order fulfillment and customer satisfaction. Targeted at logistics companies, 3PL providers, and retailers managing fleets of drivers.
- Delivery Scheduler Automated delivery appointment setup system that streamlines scheduling, minimizes waiting times, and maximizes delivery efficiency with full customer experience control. Designed for businesses managing recurring or scheduled deliveries.
- Sorting Hub WMS Warehouse Management System designed for sorting facilities, enabling efficient package sorting, routing, and distribution hub operations for large-volume distribution centers.
- Warehouse Management Software (WMS) Comprehensive WMS providing real-time inventory control, order processing, and fulfillment optimization across single and multi-warehouse operations. Targeted at ecommerce merchants, 3PL providers, and retailers.
- 3PL Billing & Invoicing
Quantifiable outcome
- Save up to 40% on shipping costs through intelligent multi-carrier rate shopping
- +2 more outcomes
Companies that use It's Here
Customer profileNamed customers2 records
Segments6 records
Ideal customer profiles4 records
It's Here technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability12 records
Feature12 records
It's Here partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and flagship.
- ShopifycoreNative e-commerce platform integration enabling Shopify merchants to sync inventory, manage orders, and automate fulfillment directly through It's Here platform.
- AmazoncoreIntegration with Amazon marketplace for order synchronization and inventory management.
- WalmartcoreIntegration with Walmart marketplace enabling multi-channel selling and inventory synchronization.
- eBaycoreeBay integration for order management and inventory sync across channels.
- EtsycoreIntegration with Etsy marketplace enabling sellers to manage orders and inventory through the platform.
- WooCommercecoreIntegration with WooCommerce WordPress plugin for order and inventory management.
- DelGateflagshipParent company and strategic partner. DelGate is a leading 3PL solution for large and bulky items in Canada, trusted by hundreds of brands. Through this partnership, It's Here benefits from over a decade of logistics experience and successful transportation of over 1 million tons of freight.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
It's Here competitors and assessment
Company assessmentDirect peers
- Onfleet: Onfleet is a SaaS platform for last-mile delivery management offering route optimization, real-time tracking, driver apps, and proof of delivery. It directly overlaps with It's Here's Delivery Management Software, Driver Mobile App, and route optimization capabilities for SMB and mid-market shippers and 3PLs.
- ShipHero: ShipHero is a cloud-based WMS and fulfillment platform built for e-commerce brands and 3PLs, with multi-channel inventory sync and shipping integrations. It competes head-to-head with It's Here's WMS, online store management, and 3PL-focused modules.
- Cin7: Cin7 (now Cin7 Core/Omni) provides cloud inventory management, order management, and WMS with multi-channel integrations to Shopify, Amazon, and other marketplaces. It overlaps with It's Here's Inventory Management, Online Store Management, and WMS modules for SMB and mid-market retailers.
- 3PL Central: 3PL Central is a WMS purpose-built for third-party logistics providers, supporting multi-client billing, inventory management, and warehouse operations. It is the most direct competitor to It's Here's 3PL-focused WMS, multi-merchant dashboard, and 3PL Billing & Invoicing modules.
- Tookan (by Jungleworks): Tookan is a delivery management and field service automation platform offering dispatch, route optimization, driver apps, and live tracking. It directly competes with It's Here's Delivery Management Software and Driver Mobile App, particularly for SMB and 3PL customers.
- Ordoro: Ordoro provides shipping, inventory, and order management software for e-commerce merchants, with multi-carrier rate shopping and integrations to Shopify, Amazon, and other channels. It overlaps with It's Here's Carrier Management, Inventory Management, and Online Store Management modules.
- Bringg: Bringg is a delivery orchestration platform used by enterprises and 3PLs for last-mile management, driver dispatch, and real-time visibility. It competes with It's Here's enterprise delivery management capabilities and dedicated account-manager-driven sales motion.
- ShipStation: ShipStation is a multi-carrier shipping software for e-commerce sellers, offering rate comparison, label printing, and order management integrations. It directly overlaps with It's Here's Carrier Management Software and online store integrations.
Broad incumbents
- Manhattan Associates: Manhattan Associates is a large enterprise software provider of WMS, TMS, and supply chain solutions used by major retailers, 3PLs, and manufacturers. It represents the upper bound of WMS competition that It's Here would face when moving up-market into enterprise deals.
Emerging players
- Route4Me: Route4Me is a route optimization and dispatch SaaS used by SMBs and last-mile fleets. It competes on the route optimization and dispatch capabilities that form a core part of It's Here's Delivery Management Software, though with a narrower WMS and 3PL feature set.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
It's Here social profiles
Digital presenceIt's Here financial estimates
Financial estimateRevenue estimate
Valuation estimate
It's Here leadership team
Management profileNumber of profiles
Profiles1 record
It's Here funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
It's Here M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about It's Here
What does It's Here do?
It's Here provides cloud-based delivery management and warehouse management software (WMS) for logistics and 3PL operations in Canada. The platform integrates route optimization, real-time inventory tracking, multi-carrier rate shopping, reverse logistics/returns processing, multi-merchant dashboards, and native integrations with major ecommerce storefronts (Shopify, Amazon, Walmart, eBay, Etsy, WooCommerce) under one unified SaaS suite, complemented by mobile apps for warehouse scanning and driver task management.
Is It's Here a public or private company?
It's Here is a private company. It is classified as corporate owned and is currently operating.
When was It's Here founded?
It's Here was founded in 2012. It employs 1 to 10 people.
Where is It's Here based?
It's Here is headquartered in Coquitlam, Canada, in the North America region.
How does It's Here make money?
One revenue line is on record: saaS Software Subscriptions.
Who are It's Here's main competitors?
Direct peers on record are Onfleet, ShipHero, Cin7, 3PL Central, Tookan (by Jungleworks), Ordoro, Bringg and ShipStation. Manhattan Associates is listed as a broad incumbent. Route4Me is listed as an emerging player.
Does It's Here have an API?
Yes. Open API enables seamless connectivity with existing systems, allowing users to integrate and customize the platform. The API facilitates workflow optimization and operational efficiency across the entire delivery and warehouse management workflow. Enterprise-level services include API Integration to shopping carts for delivery updates.
What industry is It's Here in?
It's Here's product category is Delivery Management Software. Its primary akta.pro industry code is TLAEABAC, WMS for 3PL/Contract Logistics (Multi-Client/Billing), with a secondary code of TLAEABAB, WMS for eCommerce & Omnichannel Fulfillment. Its NAICS code is 51821 and its SIC code is 7370.