What Mintivo does

Mintivo is a UK-based managed IT services provider (MSP) headquartered in Lacock, near Chippenham, founded in 2018 through the combination of Steve Healy's former business ITS and Mark Adams's The IT Guy. The company delivers a five-pillar service portfolio — Managed IT Support, IT Consultancy, Cyber Security, Automation & AI, and Microsoft Services — alongside Cloud Services and a Business Intelligence offering built on Microsoft Power BI. Its technology stack is anchored in the Microsoft ecosystem (Microsoft 365, Azure, Teams, SharePoint, Power Platform, Copilot), with a 24/7 Cyber Security Operations Centre, SC-cleared engineering teams, and certifications including ISO 9001, ISO 27001, Cyber Essentials Plus, BPSS screening, and Gold/Silver Microsoft Partner status.

Mintivo's customer base spans UK-based small and mid-market businesses across verticals including retail, financial services, healthcare, not-for-profit, professional services, flexible workspaces, and defence, with named logos such as the Ministry of Defence, Castore, Good Energy, Investors in People, Dorothy House Hospice, Paradigm Norton, Wiltshire Air Ambulance, and Sinewave. Revenue is generated primarily through subscription-style managed service contracts (monthly billing per user/service), supplemented by project-based consultancy, cyber security, cloud transformation, and automation work. GTM is consultative, direct sales-led, with a stated cadence of at least one new customer per month and increasing national reach beyond its South West UK stronghold; acceptance on the G-Cloud 12 framework adds a public sector channel.

The company has grown from £1.4M turnover in FY2020/21 to £2.1M in FY2022/23 and reports sustained 40%+ year-over-year growth, a headcount that has expanded from 29 to 40+, and a stated £10M revenue target within three years. Recent strategic moves include a Managing Director succession in April 2024, the appointment of a Finance & Operations Director and Head of Customer Experience in October 2025, multi-year strategic partnerships, and the development of AI/automation and Power BI-based BI service lines. Ownership remains private and concentrated among the founding executives, with no disclosed external investors.

Name

Mintivo

Legal name

Mintivo

Website

https://mintivo.co.uk

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Mintivo is a UK-based managed IT services provider delivering managed IT support, cyber security, consultancy, automation/AI, and Microsoft services to small and mid-market businesses across the South West and nationally, with particular strength in regulated and Microsoft-centric environments.

Ownership category

akta.pro rank

Product category

Managed IT Services

SIC

Services-Management Services (8741), Services-Facilities Support Management Services (8744)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industry

Service Catalog, Request Fulfillment & Self-Service Portals (BPAEAJAI)

Keywords

• Managed IT services
• Cyber security services
• Cloud managed services
• Microsoft consulting
• IT infrastructure support

Headquarters

HQ city

Chippenham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Fully managed IT support including network infrastructure, business continuity, disaster recovery, telephony and connectivity on a recurring subscription basis
2. IT Consultancy: Strategic IT consulting including digital transformation, risk audits, and Microsoft 365 optimization
3. Cyber Security Services: Security services including health checks, Cyber Essentials certification, email security, endpoint security, firewall as a service, and SOC
4. Automation & AI: RPA implementation, AI-powered workspace solutions, and Azure OpenAI services
5. Microsoft Services: Microsoft ecosystem implementation and support including Teams, Azure, 365, Copilot, SharePoint, and Power Platform

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Mintivo is a UK managed IT services provider delivering 24/7 managed IT support, IT consultancy, cyber security, automation and AI, and Microsoft ecosystem services to growing businesses and mid-market organisations. The company also provides managed cloud services and a Microsoft Power BI-based Business Intelligence offering, operating as a strategic IT partner with SLAs of 99% adherence and 19-second call answering.

Product overview

Mintivo is an IT managed services provider offering a comprehensive portfolio of technology services organized around five pillars: Managed IT Support (24/7 IT support, network infrastructure, disaster recovery, telephony), IT Consultancy (digital transformation, risk audits, Microsoft 365 optimization), Cyber Security Services (health checks, Cyber Essentials certification, email/endpoint/firewall security, SOC), Automation & AI (RPA, AI-powered workspace, Azure OpenAI integration), and Microsoft Services (Teams, Azure, 365, Copilot, SharePoint, Power Platform). Additional services include Cloud Services (security, migration, transformation), and a Business Intelligence Service using Microsoft Power BI. The company operates as a solutions integrator, helping businesses leverage Microsoft ecosystem products alongside security and automation capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Managed IT Support Comprehensive managed IT service providing 24/7 IT support, network infrastructure management, business continuity, disaster recovery, telephony and connectivity to growing UK businesses that lack in-house IT resources.
• IT Consultancy Strategic IT consulting including digital transformation, risk and recommendations audits, and optimisation of Microsoft 365 investments, delivered to UK businesses on a project basis.
• Cyber Security Services Cyber security service bundle including Cyber Security Health Check, Cyber Essentials as a Service, Email Security, Endpoint Security, Firewall as a Service and a 24/7 Cyber Security Operations Centre, with ISO 27001 and Cyber Essentials Plus credentials.
• Automation & AI Services Automation services including Robotic Process Automation (RPA), AI-Powered Workspace Productivity and Azure OpenAI integration to streamline processes and enhance productivity for UK businesses.
• Microsoft Services Microsoft ecosystem implementation and support covering Microsoft Teams, Microsoft Azure, Microsoft 365, Microsoft Copilot, Microsoft SharePoint, Microsoft Security & Compliance and Microsoft Power Platform, delivered by a Microsoft Silver/Gold Cloud Partner.
• Managed Cloud Services Managed cloud services including Cloud Security, Cloud Readiness Assessment, Cloud Transformation and Cloud Migration for UK businesses, accepted on the Government G-Cloud 12 Digital Marketplace framework.
• Business Intelligence Service Bespoke Microsoft Power BI-based dashboards delivering real-time, granular analysis of sales performance, profit, productivity, costs and cashflow, with built-in machine learning for pattern detection across accounts, CRM and other business data sources.

Quantifiable outcome

• 99% SLA adherence
• +5 more outcomes

Named customers11 records

Segments8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• SA GroupcoreStrategic or Co-development Partner · 19 December 2024Collaboration called TEAM HERA between SA Group and Mintivo. Wiltshire tech companies celebrating success of their partnership delivering integrated technology solutions.
• SinewavecoreStrategic or Co-development Partner · 1 August 2024Strategic IT partnership with renewables company targeting £100 million turnover goal. Mintivo provides comprehensive IT support to enable Sinewave's ambitious growth targets.
• Wiltshire Air AmbulancecoreGTM or Marketing Partner · 11 March 2024Five-year strategic IT partnership providing comprehensive IT services and support. Mintivo serves as the charity's strategic IT partner, providing managed services, cybersecurity, and technology support to keep the air ambulance operational.

Scale indicators11 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Computacenter: Large UK-headquartered enterprise IT services provider with strong Microsoft practice, cyber security, and managed services. Represents the scaled-incumbent benchmark for the kind of mid-market growth Mintivo is targeting.
• Softcat: Major UK IT infrastructure reseller and Microsoft partner with growing services arm. A scaled incumbent in Mintivo's space, particularly relevant for Microsoft licensing and cloud deployment work targeting UK mid-market.
• Bytes Technology: UK IT services and Microsoft licensing specialist serving enterprise and public sector. Comparable Microsoft-centric service catalogue and a useful benchmark for the kind of growth and margin profile Mintivo could pursue at scale.

Direct peers

• Redcentric: UK managed IT services and cloud infrastructure provider with strong public-sector footprint. Comparable to Mintivo in cloud, managed services, and security offerings, particularly relevant given Mintivo's G-Cloud and MoD credentials.
• Phoenix Software: UK Microsoft-focused IT solutions and managed services provider delivering cloud, security, and Modern Work services to public sector and mid-market. Closely comparable in Microsoft-ecosystem specialism and customer mix.
• ANS Group: Manchester-headquartered UK managed services and cloud provider specialising in Microsoft Azure, security, and managed IT. Highly comparable to Mintivo's Microsoft-centric managed services model, with broader scale and similar vertical exposure.
• Six Degrees Group: UK managed services, cloud, and unified communications provider with strong Microsoft partnership and security practice. Comparable to Mintivo in offering managed IT support, cloud, and cyber services to mid-market UK customers.
• Trustmarque: UK-based IT managed services and Microsoft-focused partner providing managed IT, cloud, and security services to mid-market and public-sector customers. Directly comparable in service mix and customer profile to Mintivo, though operating at larger scale.
• Daisy Group: Large UK IT and communications managed services provider offering cloud, cyber security, connectivity, and Microsoft services. Comparable end-to-end managed IT portfolio serving UK SMB and mid-market customers.

Regional players

• Bechtle: European-headquartered IT systems integrator and managed services provider with extensive Microsoft practice. Comparable service mix but operates primarily across DACH; useful European peer benchmark as Mintivo considers national or international expansion.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/mintivo
• LinkedInlinkedin.com/company/mintivo

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mintivo