Upstream Solutions
Upstream Solutions is a privately held Australian company, founded in 1986 and headquartered in Burwood, that develops and delivers managed print services and document software solutions to organizations across Australia.
- Company typePrivate
- Founded1986
- HeadquartersBurwood, Australia
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Upstream Solutions does
Upstream Solutions is a privately held Australian for-profit company headquartered in Burwood, Australia, founded in 1986, that develops and delivers managed print services and document software solutions. The company employs between 101 and 250 people and operates in Australia's outsourced document infrastructure market, addressing organizational needs to manage physical print fleets, document workflows, and related software. Its stated business is consistent with the classic managed print services (MPS) model — combining device/print-fleet management with document software — though the input does not disclose specific product names, technology stack, intellectual property, or integration architecture.
The company's revenue mechanics, pricing model, go-to-market strategy, and specific customer segments are not disclosed in the available data. No named customers, case studies, channel partners, awards, certifications, patents, or leadership team details are present. The firmographic record is limited to corporate basics: legal status (private, for-profit), founding year (1986), location (Burwood, Australia), headcount band (101–250), and website (upstream.com.au). The aggregated input contains substantially richer data on a separate entity, FUJIFILM Business Innovation Australia Pty Ltd — a subsidiary of the Fujifilm Group operating in IT services, automation, cybersecurity, AI, and document solutions in Australia — which appears to be industry context or a peer in the same Australian enterprise document/managed print market rather than a verified Upstream Solutions attribute.
Given the data limitations, any deeper inference regarding Upstream Solutions' product architecture, customer mix, competitive positioning, M&A history, funding, or growth would not be supported by the input. The description above is constrained to the firmographic facts that are explicitly evidenced.
Upstream Solutions firmographics
Firmographics- Name
- Upstream Solutions
- Legal name
- FUJIFILM Business Innovation Australia Pty Ltd
- Website
- https://upstream.com.au
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Upstream Solutions is a privately held Australian company, founded in 1986 and headquartered in Burwood, that develops and delivers managed print services and document software solutions to organizations across Australia.
- Ownership category
- akta.pro rank
Upstream Solutions industry classification
Industry- Product category
- Managed Print Services
- NAICS
- Support Activities for Printing (32312), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Service Industries For The Printing Trade (2790), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)
- akta.pro secondary industries
- Managed Print Services (MPS) & Fleet Support (Copiers/Printers, Supplies, Maintenance, Cost Control) (EDAEAJAJ), POD Platform Software & Workflow Automation (Order Routing, Prepress, MIS) (MPAJANAL), Print, Mailroom & Document Workflow Services (Inbound/Outbound Processing) (BPAAAKAL)
Keywords
Where Upstream Solutions is headquartered
LocationHeadquarters
- HQ city
- Burwood
- HQ country
- Australia
- HQ region
- Oceania
Markets served
Upstream Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Distribution channels3 records
Marketing channels5 records
Upstream Solutions product offering
Product offeringCore offering
Upstream Solutions develops and delivers managed print services and document software solutions for Australian enterprise customers. The offering centers on MPS Guardi@ managed print services with IT management and support, complemented by Intelligent Automation, Cybersecurity, AI, and Software & Cloud Services, alongside multifunction printers, production printers, and supplies for document and business workflow management.
Differentiator
Problem solved
Functional benefit
Products and services
- MPS Guardi@ (Managed Print Services)
Companies that use Upstream Solutions
Customer profileSegments8 records
Ideal customer profiles2 records
Upstream Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Upstream Solutions competitors and assessment
Company assessmentBroad incumbents
- HP Australia: Global incumbent offering managed print services through HP Managed Print Services and print hardware; competes broadly with Upstream Solutions across the Australian enterprise market with much larger scale.
- Canon Australia: Major global printer/MFP OEM with Australian subsidiary offering managed print services and document solutions, competing with Upstream Solutions particularly in enterprise and government segments.
- Xerox Australia: Global printer and document services incumbent with Australian operations offering MPS, document workflow, and managed services; competes with Upstream Solutions for enterprise document infrastructure deals.
- Lexmark Australia: Global printer and MPS provider with Australian operations, offering managed print services and document workflow software to enterprise customers in the same segments as Upstream Solutions.
Direct peers
- Ricoh Australia: Global managed print and document services provider with Australian operations, offering comparable MPS software, print hardware, and document workflow solutions to enterprise customers.
- FUJIFILM Business Innovation Australia: Australian subsidiary of FUJIFILM Business Innovation Corp., directly competes in managed print services (MPS Guardi@), multifunction printers, and document solutions for the same Australian enterprise and education customers Upstream Solutions serves.
- Konica Minolta Australia: Offers managed print services, multifunction printers, and document workflow software across Australia, directly competing with Upstream Solutions for enterprise and mid-market document infrastructure contracts.
- Y Soft Corporation: Specialized provider of enterprise print management and document workflow software (YSoft SafeQ, be3D), competing with Upstream Solutions for the software layer of managed print environments.
- PaperCut Software: Australia-based (Melbourne) developer of print management and document software (PaperCut MF, PaperCut NG) with global reach; directly competes with Upstream Solutions in the print management software layer.
Emerging players
- ezeep (ThinPrint): Cloud-native print management SaaS provider offering an alternative model to traditional MPS, representing an emerging competitive threat to Upstream Solutions' on-premise print software offering.
Market position
Strengths3 records
Weaknesses3 records
Competitive moat3 records
Key risks5 records
Key highlights4 records
Customer concentration
Upstream Solutions social profiles
Digital presenceUpstream Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Upstream Solutions leadership team
Management profileNumber of profiles
Upstream Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Upstream Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Upstream Solutions
What does Upstream Solutions do?
Upstream Solutions develops and delivers managed print services and document software solutions for Australian enterprise customers. The offering centers on MPS Guardi@ managed print services with IT management and support, complemented by Intelligent Automation, Cybersecurity, AI, and Software & Cloud Services, alongside multifunction printers, production printers, and supplies for document and business workflow management.
Is Upstream Solutions a public or private company?
Upstream Solutions is a private company. It is classified as corporate owned and is currently operating.
When was Upstream Solutions founded?
Upstream Solutions was founded in 1986. It employs 101 to 250 people.
Where is Upstream Solutions based?
Upstream Solutions is headquartered in Burwood, Australia, in the Oceania region.
Who are Upstream Solutions's main competitors?
Broad incumbents on record are HP Australia, Canon Australia, Xerox Australia and Lexmark Australia. Direct peers are Ricoh Australia, FUJIFILM Business Innovation Australia, Konica Minolta Australia, Y Soft Corporation and PaperCut Software. ezeep (ThinPrint) is listed as an emerging player.
Does Upstream Solutions have an API?
No public API is recorded for Upstream Solutions.
What industry is Upstream Solutions in?
Upstream Solutions's product category is Managed Print Services. Its primary akta.pro industry code is BPAEAIAM, Print & Peripheral Services (Managed Print, scanners, peripherals), with a secondary code of EDAEAJAJ, Managed Print Services (MPS) & Fleet Support (Copiers/Printers, Supplies, Maintenance, Cost Control). Its NAICS code is 32312 and its SIC code is 2790.