M5 Networking
M5 Networking is a privately held Arizona-based managed IT services provider founded in 2004, offering outsourced IT department services — including network support, managed backup, security, cloud, and VOIP — to small businesses across the state.
- Company typePrivate
- Founded2004
- HeadquartersGilbert, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What M5 Networking does
M5 Networking is a privately held managed IT services provider headquartered in the Phoenix metropolitan area (Gilbert, Arizona), founded in 2004 by Duane Gordon. The company functions as an outsourced IT department for small businesses across Arizona, delivering network setup and maintenance, managed backup, disaster recovery, cloud sizing and security, VOIP, point-to-point wireless networking, and server/workstation repair and optimization. M5 positions compliance with HIPAA and PCI frameworks as a core capability, targeting regulated SMBs such as healthcare practices and payment-handling merchants alongside general small-business clients.
The underlying technology stack is conventional managed-services infrastructure rather than a proprietary platform: remote support is delivered through dedicated Turbo Support and Remote Support portals, on-site service is dispatched across Arizona, and the service portfolio is delivered via quote-based, tailored service packages rather than standardized product tiers. Technicians undergo background checks and drug screening and each carries over ten years of IT experience, with combined team experience exceeding twenty-five years. The firm operates without external institutional funding and has grown organically from a single-employee sole proprietorship to a small multi-technician team over roughly two decades.
The business model is recurring managed-services revenue combined with project-based work, sold through a direct sales motion led by phone outreach, a website contact form, and tailored quote requests. Customers are segmented horizontally across small businesses with no publicly disclosed anchor logos, named accounts, or contract values. The company does not disclose pricing publicly, and its digital presence (website copyright dated 2018) suggests limited recent investment in marketing or product expansion, consistent with the operational scale of a lifestyle regional MSP rather than a venture-backed growth business.
M5 Networking firmographics
Firmographics- Name
- M5 Networking
- Legal name
- M5 Networking
- Website
- https://m5networkingaz.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- M5 Networking is a privately held Arizona-based managed IT services provider founded in 2004, offering outsourced IT department services — including network support, managed backup, security, cloud, and VOIP — to small businesses across the state.
- Ownership category
- akta.pro rank
M5 Networking industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Computer Communications Equipment (3576), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
- akta.pro secondary industries
- Small Business/SoHo Routers & Gateways (HDAFAIAH), Managed Internet & Value-Added ISP Services (Managed Router/Wi-Fi, Security, Filtering) (HDAIADAJ)
Keywords
Where M5 Networking is headquartered
LocationHeadquarters
- HQ city
- Gilbert
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
M5 Networking business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Managed IT Services: M5 Networking provides ongoing managed IT services to small businesses, positioning themselves as an outsourced IT department. Revenue appears to come from recurring service agreements for network support, backup management, security, and cloud services.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels2 records
M5 Networking product offering
Product offeringCore offering
M5 Networking delivers managed IT services to small businesses across Arizona, functioning as an outsourced IT department. Core offerings include managed backup, remote and on-site technical support, HIPAA/PCI-compliant security, network setup and maintenance, disaster recovery, cloud services and security, scalable VOIP, point-to-point wireless networking, and server/workstation repair and optimization.
Product overview
M5 Networking is an IT managed services provider offering a unified portfolio of technology services for small businesses in Arizona. The company's core offerings include Managed Backup, Support Services, and Security Services, complemented by Network Support & Maintenance, Disaster Recovery & Business Continuity, Cloud Service & Security, VOIP Services, Network & Infrastructure, and Server & Workstation Solutions. These services work together as an integrated IT department solution, providing small businesses with comprehensive technology support from backup and security to network infrastructure and cloud services.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed Backup Backup solutions for servers, workstations, and files, ranging from full server backup to files-only options, designed for small businesses that need to protect critical data.
- Support Services Remote and on-site technical support for systems and applications across multiple industries, available when customers need help.
- Security Services Network security services following HIPAA and PCI compliance guidelines, including encrypted email, following best practices for securing customer networks.
- Network Support & Maintenance Network setup, upgrades, troubleshooting, and maintenance with both remote and on-site assistance available for small business customers.
- Disaster Recovery & Business Continuity Backup and recovery services designed to minimize business impact from disasters, restoring critical information and preventing future data loss.
- Cloud Service & Security Cloud infrastructure sizing and resource allocation with data security following PCI and HIPAA guidelines for small businesses.
- VOIP Services Scalable Voice over IP phone solutions providing cost-effective business communication for small businesses.
- Network & Infrastructure Support for small business networks including point-to-point wireless networking solutions enabling high-speed access to business sites and resources.
- Server & Workstation Solutions System repair, upgrade, and optimization services for servers and workstations tailored to small business needs across a wide range of devices and systems.
Companies that use M5 Networking
Customer profileSegments1 record
Ideal customer profiles1 record
M5 Networking technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
M5 Networking partnerships and signals
Strategic signalScale indicators3 records
Recent moves4 records
Expansion highlights4 records
M5 Networking competitors and assessment
Company assessmentBroad incumbents
- GoDaddy: Arizona-headquartered technology provider offering bundled IT, productivity, and managed services to small businesses. Overlaps with M5 in the Phoenix-area SMB IT services space with significantly greater scale.
- Insight Enterprises: Large global IT solutions provider with a managed services practice serving SMB and mid-market clients. Represents scaled competition across network, cloud, and security services.
Others
- Kaseya: Provider of RMM, PSA, and cybersecurity platforms purpose-built for MSPs. Indirectly comparable as the technology stack layer that powers many SMB-focused managed service providers including M5.
- ConnectWise: Business management and cybersecurity software platform for managed service providers. Relevant ecosystem peer as the tooling backbone used by SMB MSPs comparable to M5.
Direct peers
- Vology: Managed IT services provider with strong SMB and mid-market focus, offering network management, backup, cloud, and security. Comparable outsourced-IT operating model.
- CMIT Solutions: National franchise MSP delivering managed IT, network support, backup, and security to SMBs. Directly comparable to M5 in customer profile (small businesses) and service mix (outsourced IT department model).
- Computer Troubleshooters: Global franchise network of locally-owned IT service providers serving SMBs with network support, backup, and managed services. Closely mirrors M5's local-shop, outsourced-IT positioning.
- NerdsToGo: Franchise brand providing on-site and remote IT support, networking, and managed services to small businesses. Comparable customer segment and bundled managed IT offering.
Regional players
- Imagine IT: Arizona-headquartered managed IT services firm serving SMB and mid-market clients with network management, cloud, and security. Direct regional overlap with M5 in Arizona SMB IT services.
- Beyond20: Phoenix-based IT services and managed services provider. Competes in the same Arizona SMB and mid-market segment with overlapping network, cloud, and security offerings.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
M5 Networking social profiles
Digital presenceM5 Networking compliance and trust
Trust signalCompliance2 records
M5 Networking financial estimates
Financial estimateRevenue estimate
Valuation estimate
M5 Networking leadership team
Management profileNumber of profiles
Profiles1 record
M5 Networking funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
M5 Networking M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about M5 Networking
What does M5 Networking do?
M5 Networking delivers managed IT services to small businesses across Arizona, functioning as an outsourced IT department. Core offerings include managed backup, remote and on-site technical support, HIPAA/PCI-compliant security, network setup and maintenance, disaster recovery, cloud services and security, scalable VOIP, point-to-point wireless networking, and server/workstation repair and optimization.
Is M5 Networking a public or private company?
M5 Networking is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was M5 Networking founded?
M5 Networking was founded in 2004. It employs 1 to 10 people.
Where is M5 Networking based?
M5 Networking is headquartered in Gilbert, United States, in the North America region.
How does M5 Networking make money?
One revenue line is on record: managed IT Services.
Who are M5 Networking's main competitors?
Broad incumbents on record are GoDaddy and Insight Enterprises. Others are Kaseya and ConnectWise. Direct peers are Vology, CMIT Solutions, Computer Troubleshooters and NerdsToGo. Regional players are Imagine IT and Beyond20.
Does M5 Networking have an API?
No public API is recorded for M5 Networking.
What industry is M5 Networking in?
M5 Networking's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services, with a secondary code of HDAFAIAH, Small Business/SoHo Routers & Gateways. Its NAICS code is 541513 and its SIC code is 7373.