MediDrive
MediDrive is a technology-driven Non-Emergency Medical Transportation (NEMT) platform connecting health plans, healthcare providers, and transportation providers via ML-powered routing, with 20K+ daily trips, 95% on-time performance, and coverage across 48 US states.
- Company typePrivate
- Founded1989
- Headquarters—
- Headcount—
- GTM typeB2B
- OfferingSoftware
What MediDrive does
MediDrive operates a technology-enabled Non-Emergency Medical Transportation (NEMT) brokerage platform that connects health plans, healthcare providers, and transportation providers across 48 US states. The platform is structured as a seven-product ecosystem anchored by a Transportation Management System (TMS) built on a React/TypeScript frontend and Go backend, with Mapbox-powered real-time tracking. Supporting modules include a Facility Portal for 2-click hospital booking, a Member Portal, native iOS and Android member applications, custom Driver Apps, an embeddable Ride SDK for 3-line partner integration, and a RESTful Transportation-as-a-Service (TaaS) API with webhooks and SLA guarantees. The company differentiates on an in-house ML routing engine that processes 2M+ data points monthly, claims a 95% on-time rate, supports 15+ vehicle types (sedan through ALS ambulance), and has facilitated 4M+ rides since founding in 1989.
The business operates on a hybrid revenue model: per-trip transaction fees of $2 (sedan), $6 (WAV), and $12 (specialty vehicles) form the base, layered with monthly subscription tiers at $100 (Gold) and $200 (Platinum) per practice, plus a Custom enterprise tier sold through specialist consultations. Distribution combines a self-serve web onboarding at booking.medidrive.com with consultative enterprise sales, and increasingly an API- and partner-led motion via integrations with Bambi (through Clearview Software) and exclusive transportation-provider status on Muse Health's Oasis Care Navigation Platform, which is deployed with UnitedHealth, Blue Cross Blue Shield of Minnesota, and Anytime Fitness. The company holds SOC 2 Type II, ISO 27001, and HIPAA certifications and is led by a former Empire BlueCross BlueShield CEO.
MediDrive firmographics
Firmographics- Name
- MediDrive
- Legal name
- MediDrive LLC
- Website
- https://medidrive.com
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Short description
- MediDrive is a technology-driven Non-Emergency Medical Transportation (NEMT) platform connecting health plans, healthcare providers, and transportation providers via ML-powered routing, with 20K+ daily trips, 95% on-time performance, and coverage across 48 US states.
- Ownership category
- akta.pro rank
MediDrive industry classification
Industry- Product category
- Non-Emergency Medical Transportation (NEMT) Platform
- NAICS
- Special Needs Transportation (485991), Services for the Elderly and Persons with Disabilities (624120), Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
- SIC
- Transportation Services (4700), Services-Health Services (8000), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Non-Emergency Medical Transportation (NEMT) Providers (TLAFAKAB)
- akta.pro secondary industries
- Non-Emergency Medical Transportation (NEMT) Ride-Hailing Platforms (TLAFAIAF), Managed Transportation Programs (Health Plans/MCOs/TPAs) (TLAFAKAF), Facility-Based Patient Transport (Hospitals, SNFs, Dialysis Centers) (TLAFAKAG)
Keywords
MediDrive business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Per-Trip Transaction Fees: MediDrive charges per completed trip based on vehicle type: Sedan (Ambulatory) at $2.00, Wheelchair Accessible Vehicle at $6.00, and Specialty Vehicles (XL WAV, Stretcher, BLS, ALS) at $12.00. This is the primary revenue stream with no minimum commitment required for the Core plan.
- Subscription Plans: Monthly subscription tiers: Gold Plan at $100/month per practice and Platinum Plan at $200/month per practice. These subscriptions add to per-trip fees and include additional features like SSO, dedicated account managers, 24/7 support, and EMR interface access.
- Practice-Owned Vehicle Management: Charges $5.00 per vehicle per day for practices that own their own fleet and want to manage them through the MediDrive TMS platform.
- Enterprise Custom Solutions: Custom enterprise solutions priced individually based on client needs including EMR setup, integration, and large-scale platform customization. Sold through consultation with MediDrive Large Enterprise specialists.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Free to join, pay-per-trip model for occasional transportation needs |
| Subscription | Monthly | $100/month with enhanced support and customization features |
| Subscription | Monthly | $200/month with dedicated support and advanced features |
| Other | Multi-year contract | Custom pricing for large enterprise companies |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels4 records
MediDrive product offering
Product offeringCore offering
MediDrive provides a Non-Emergency Medical Transportation (NEMT) platform that enables health plans, healthcare providers, and transportation providers to schedule, dispatch, track, and bill patient rides. The core offering is a Transportation Management System (TMS) with ML-powered routing, a 3-line embeddable Ride SDK, a RESTful TaaS API, and companion Facility Portal, Member Portal, Member App, and Driver App products. The platform processes 2M+ data points monthly and delivers 95% on-time performance across 20K+ daily trips in 48 states.
Product overview
MediDrive offers a comprehensive Non-Emergency Medical Transportation (NEMT) platform ecosystem consisting of seven production products. The core Transportation Management System (TMS) provides full-stack scheduling, dispatch, and analytics with React/TypeScript frontend and Go backend. Supporting modules include the Facility Portal for 2-click hospital booking, Member Portal for self-service access, native iOS/Android Member Apps, and custom Driver Apps with turn-by-turn navigation. Integration capabilities are delivered through the Ride SDK (3-line embeddable integration) and RESTful Transportation-as-a-Service API with webhooks. The platform is powered by ML-based routing, predictive scheduling, and real-time optimization algorithms processing 2M+ data points monthly. Pricing tiers include Core (pay-per-trip), Gold ($100/month), and Platinum ($200/month) plans, plus custom enterprise solutions.
Differentiator
Problem solved
Functional benefit
Products and services
- Transportation Management System (TMS) Full-stack NEMT scheduling, dispatch, and analytics platform with React/TypeScript frontend, Go backend, and Mapbox real-time tracking, enabling health plans, healthcare providers, and transportation providers to book, manage, and track patient transportation. Powers 20K+ daily trips at 95% on-time performance.
- Ride SDK 3-line integration embeddable iOS and Android SDK that allows partners to add full ride booking functionality into any existing application, enabling integration-led growth with NEMT software and healthcare platforms.
- Transportation-as-a-Service (TaaS) API RESTful Transportation-as-a-Service API enabling programmatic booking, scheduling, and ride management, with webhooks, rate limits, and SLA guarantees. Supports enterprise integration including Bambi NEMT software via Clearview Software and Model Context Protocol (MCP) for AI agent tool calling.
Companies that use MediDrive
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
MediDrive technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability7 records
Feature9 records
MediDrive partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and flagship.
- BambicoreMediDrive and Bambi announced a direct API integration via Clearview Software that enables NEMT providers to seamlessly import MediDrive trips, optimize scheduling through AI-powered dynamic dispatch, and automatically push GPS-verified trip confirmations back to MediDrive for streamlined billing. The integration eliminates manual data entry and platform toggling, allowing providers to manage their entire brokered workflow within the Bambi dashboard.
- Clearview SoftwarecoreClearview Software provides the API infrastructure enabling the integration between MediDrive and Bambi, facilitating seamless data exchange for trip imports, scheduling optimization, and GPS-verified billing confirmations.
- Muse HealthflagshipMuse Health announced a strategic partnership with MediDrive, making MediDrive the exclusive transportation services provider for Muse Health's Oasis Care Navigation Platform. MediDrive provides AI-powered routing, dispatching, and tracking technology to transport Oasis members to medical appointments, diagnostics, therapy, and pharmacy visits. The Oasis platform integrates eight core health and wellness pillars and is being deployed through partnerships with UnitedHealth, Blue Cross Blue Shield of Minnesota, and Anytime Fitness.
Scale indicators11 records
Recent moves6 records
Expansion highlights6 records
MediDrive competitors and assessment
Company assessmentDirect peers
- Uber Health: Uber Health offers a HIPAA-enabled platform for healthcare organizations to request, manage, and pay for patient transportation via Uber's rideshare network. It competes with MediDrive on ambulatory ride volume and digital booking workflows for health plans and providers.
- Modivcare: Modivcare is the largest publicly traded NEMT broker and integrated healthcare services platform in the US. It competes head-to-head with MediDrive for state Medicaid broker contracts and health plan relationships, operating a similar asset-light brokerage model with technology-enabled dispatch.
- Roundtrip: Roundtrip is a healthcare-focused transportation marketplace and software platform that connects patients with NEMT providers. It overlaps directly with MediDrive's TMS offering, serving health systems and payers with similar booking, scheduling, and ride management functionality.
- MTM (Medical Transportation Management): MTM is one of the largest US NEMT brokers, managing Medicaid and Medicare transportation benefits for state agencies and health plans. It competes directly with MediDrive for state and managed care transportation contracts with comparable broker and network management capabilities.
- Veyo: Veyo is a tech-enabled NEMT broker serving Medicaid and Medicare Advantage plans across multiple states. It competes directly with MediDrive in the same broker role, with a similar focus on real-time tracking, predictive analytics, and digital ride booking for health plan members.
- Lyft Healthcare (Lyft Concierge): Lyft Healthcare provides rideshare-based NEMT services through its Concierge platform, partnering with health plans and providers to deliver non-emergency medical transportation. It directly competes with MediDrive for ambulatory and wheelchair-accessible trips using a rideshare supply model.
Emerging players
- CareCar: CareCar is a technology-enabled NEMT provider focused on underserved and Medicaid populations, offering digital ride booking and real-time tracking. It overlaps with MediDrive's ambulatory and special-needs transportation services, though typically operating at smaller scale in select markets.
- Kaizen Health: Kaizen Health provides a healthcare transportation platform that connects health systems and payers with local transportation providers. It competes with MediDrive in the NEMT coordination and brokerage space, with a similar focus on technology-enabled dispatch and analytics.
- WellRyde (Tunstall Healthcare): WellRyde is a cloud-based NEMT management software platform used by brokers and transportation providers for trip scheduling, dispatch, and billing. It is comparable to MediDrive's TMS module and serves a similar software buyer — broker and provider-side NEMT operators.
- Circulation (formerly acquired by Modivcare): Circulation was a digital NEMT coordination platform serving health plans and hospitals before being acquired by Modivcare. Its product overlap with MediDrive's Member Portal and TMS makes it a directly comparable platform peer, now operating as part of Modivcare's portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
MediDrive social profiles
Digital presenceMediDrive compliance and trust
Trust signalCompliance3 records
MediDrive financial estimates
Financial estimateRevenue estimate
Valuation estimate
MediDrive leadership team
Management profileNumber of profiles
Profiles13 records
MediDrive funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MediDrive M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MediDrive
What does MediDrive do?
MediDrive provides a Non-Emergency Medical Transportation (NEMT) platform that enables health plans, healthcare providers, and transportation providers to schedule, dispatch, track, and bill patient rides. The core offering is a Transportation Management System (TMS) with ML-powered routing, a 3-line embeddable Ride SDK, a RESTful TaaS API, and companion Facility Portal, Member Portal, Member App, and Driver App products. The platform processes 2M+ data points monthly and delivers 95% on-time performance across 20K+ daily trips in 48 states.
Is MediDrive a public or private company?
MediDrive is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MediDrive founded?
MediDrive was founded in 1989.
How does MediDrive make money?
Four revenue lines are on record. Per-Trip Transaction Fees are the primary driver. The others are subscription Plans, practice-Owned Vehicle Management and enterprise Custom Solutions.
Who are MediDrive's main competitors?
Direct peers on record are Uber Health, Modivcare, Roundtrip, MTM (Medical Transportation Management), Veyo and Lyft Healthcare (Lyft Concierge). Emerging players are CareCar, Kaizen Health, WellRyde (Tunstall Healthcare) and Circulation (formerly acquired by Modivcare).
Does MediDrive have an API?
Yes. RESTful Transportation-as-a-Service (TaaS) API enabling programmatic booking, scheduling, and ride management. Supports webhooks, rate limits, and SLA guarantees. Available for partners to integrate ride booking into existing applications via the Ride SDK (iOS and Android). Developer documentation is at medidrive.com/technology.
What industry is MediDrive in?
MediDrive's product category is Non-Emergency Medical Transportation (NEMT) Platform. Its primary akta.pro industry code is TLAFAKAB, Non-Emergency Medical Transportation (NEMT) Providers, with a secondary code of TLAFAIAF, Non-Emergency Medical Transportation (NEMT) Ride-Hailing Platforms. Its NAICS code is 485991 and its SIC code is 4700.