Internel
- Company typePrivate
- Founded1998
- HeadquartersWarsaw, Poland
- Headcount11–50
- GTM typeB2B
- OfferingServices
Internel firmographics
Firmographics- Name
- Internel
- Legal name
- Internel Sp. z o.o.
- Website
- https://internel.eu
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Internel industry classification
Industry- Product category
- E-commerce Fulfillment Services (3PL)
- NAICS
- General Warehousing and Storage (493110), Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (4922)
- SIC
- Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Cross-Border E-commerce Fulfillment (DDP/DDU, International Parcel Inject) (TLAIADAG)
- akta.pro secondary industries
- E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD), Cross-Border E-commerce Parcel Logistics (DDP/Customs-Integrated) (TLAAAFAE), International Express (Time-Definite Cross-Border) (TLAAABAB)
Keywords
Where Internel is headquartered
LocationHeadquarters
- HQ city
- Warsaw
- HQ country
- Poland
- HQ region
- Europe
Offices8 records
Markets served
Internel business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D
Revenue model
- E-Fulfilment Services: Third-party logistics (3PL) services including receiving, storage, pick & pack, shipping, and returns handling for e-commerce businesses shipping B2C parcels across Europe
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Custom quote-based pricing tailored to each e-commerce business |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Internel product offering
Product offeringCore offering
Internel is a European third-party logistics (3PL) provider offering end-to-end e-commerce fulfillment services from its Warsaw-based distribution center. Its core offering covers the full order lifecycle—receiving, warehousing, pick & pack, multi-carrier B2C parcel shipping, and returns management—for online retailers selling across Europe. The service integrates with over 60 shopping carts and marketplaces, is delivered with 100% plastic-free sustainable packaging, and is supported by regional service centers in Switzerland, Germany, Czech Republic, Spain, France, and Denmark.
Product overview
Internel is a 3PL (Third-Party Logistics) and e-fulfillment service provider offering a comprehensive suite of services for e-commerce businesses across Europe. The core offering is E-Fulfilment Services, which encompasses the full order fulfillment lifecycle: Receiving (inbound goods processing), Storage (warehousing with BREEAM certified facilities), Pick & Pack (order processing), Shipping (multi-carrier B2C delivery via DPD, DHL, UPS), and Returns management. Additional services include Cross-Border E-Commerce for European expansion with regional service centers, and Sustainable Packaging using 100% plastic-free ecological materials. The service integrates with over 60 shopping carts and marketplaces including Shopify, Magento, WooCommerce, Amazon, eBay, and Etsy via API, own apps, or middleware partner DropStream. The company operates from Warsaw, Poland with subsidiaries in Switzerland (1998), Germany (1999), and Czech Republic (2019), plus partner networks in Spain, France, and Denmark.
Differentiator
Problem solved
Functional benefit
Products and services
- E-Fulfilment Services
Quantifiable outcome
- Reduced fulfillment costs and higher margins through optimized European shipping tariffs
- +2 more outcomes
Companies that use Internel
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Internel technology and API
TechnologyTechnology focussed No
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
Feature3 records
Internel partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered minor and core.
- Denmark Service Center PartnerminorExternal partner service center established in 2023 to serve the Danish market with regional presence for e-commerce businesses.
- France Service Center PartnerminorExternal partner service center established in 2022 to serve the French market with local carrier options and return handling capabilities.
- Spain Service Center PartnerminorExternal partner service center established in 2020 to provide local fulfillment services and carrier partnerships for the Spanish market, enabling Internel customers to appear as regional sellers in Spain.
- DropStreamcoreDropStream is used as middleware for e-commerce platform integration when direct API or app integration is not suitable. Enables integration with shopping carts and marketplaces in a few hours to a few days.
- F4E (Fulfillment for E-Commerce)coreInternel became a Polish member of F4E in 2014 - an elite association of fulfillment companies and pan-European logistics providers for e-commerce. F4E connects leading European fulfillment operators.
- DPDcoreCarrier partner for B2C parcel delivery and cash-on-delivery (COD) collection services. Personal data is transferred to DPD for delivery and payment collection purposes.
- DHLcoreCarrier partner for international and European B2C parcel delivery services.
- UPScoreCarrier partner for global B2C parcel delivery services, particularly for shipments outside Europe.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Internel competitors and assessment
Company assessmentDirect peers
- Fulfilmentcrowd: UK-headquartered e-commerce 3PL offering multi-channel fulfillment with API integrations to major platforms, similar SMB-friendly commercial terms and European focus.
- ShipMonk: Tech-forward e-commerce 3PL providing omnichannel fulfillment with deep shopping cart integrations and a proprietary WMS. Comparable technology-led approach to SMB and mid-market e-commerce merchants.
- ShipBob: US-headquartered e-commerce 3PL with expanding European footprint, offering receiving, storage, pick & pack, shipping, and returns integrated with Shopify, WooCommerce, Amazon, etc. Directly comparable multi-platform, SMB-friendly fulfillment model.
- Huboo: European (UK) e-commerce fulfillment 3PL focused on SMB and mid-market merchants with multi-cart integrations and pan-EU delivery — closest functional analogue to Internel within the UK and Western European footprint.
- James and James Fulfillment: UK-based e-commerce fulfillment specialist with EU reach, offering pick & pack, shipping, and returns with platform integrations — comparable scale and target customer segment to Internel.
Broad incumbents
- DHL Supply Chain: Global contract logistics leader with extensive European e-commerce fulfillment capabilities; competing incumbent for enterprise e-commerce fulfillment contracts alongside Internel's carrier partner DHL.
- Arvato (Bertelsmann) Supply Chain Solutions: Large European 3PL providing multi-sector contract logistics including significant e-commerce fulfillment for enterprise clients — represents the kind of scaled incumbent Internel competes against for larger accounts.
- DSV eCommerce: Global transport and logistics group with growing e-commerce/contract logistics footprint across Europe; a scaled player whose e-fulfillment offering competes for the same cross-border merchant segment Internel serves.
- GXO Logistics: Pure-play contract logistics provider with substantial European e-commerce fulfillment operations; a scaled, publicly-listed incumbent that competes for the same mid-market and enterprise e-commerce accounts Internel targets.
Regional players
- Packlink: European shipping aggregator/3PL platform headquartered in Spain, focused on parcel shipping and fulfillment services for SMB e-commerce — overlapping value proposition with Internel in the Iberian and broader Southern European market.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Internel social profiles
Digital presenceInternel compliance and trust
Trust signalCompliance4 records
Internel financial estimates
Financial estimateRevenue estimate
Valuation estimate
Internel leadership team
Management profileNumber of profiles
Internel subsidiaries and ownership
Company hierarchySubsidiaries4 records
Internel funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Internel M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Internel
What does Internel do?
Internel is a European third-party logistics (3PL) provider offering end-to-end e-commerce fulfillment services from its Warsaw-based distribution center. Its core offering covers the full order lifecycle—receiving, warehousing, pick & pack, multi-carrier B2C parcel shipping, and returns management—for online retailers selling across Europe. The service integrates with over 60 shopping carts and marketplaces, is delivered with 100% plastic-free sustainable packaging, and is supported by regional service centers in Switzerland, Germany, Czech Republic, Spain, France, and Denmark.
Is Internel a public or private company?
Internel is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Internel founded?
Internel was founded in 1998. It employs 11 to 50 people.
Where is Internel based?
Internel is headquartered in Warsaw, Poland, in the Europe region.
How does Internel make money?
One revenue line is on record: E-Fulfilment Services.
Who are Internel's main competitors?
Direct peers on record are Fulfilmentcrowd, ShipMonk, ShipBob, Huboo and James and James Fulfillment. Broad incumbents are DHL Supply Chain, Arvato (Bertelsmann) Supply Chain Solutions, DSV eCommerce and GXO Logistics. Packlink is listed as a regional player.
Does Internel have an API?
Yes. Internel offers integration via API for connecting with shopping carts and marketplaces. The service links with over 60 shopping carts or marketplaces via API or middleware, with API integration taking 1-2 days or 6-7 days to complete. The API enables seamless connection with e-commerce platforms and marketplaces for automated order fulfillment processing.
What industry is Internel in?
Internel's product category is E-commerce Fulfillment Services (3PL). Its primary akta.pro industry code is TLAIADAG, Cross-Border E-commerce Fulfillment (DDP/DDU, International Parcel Inject), with a secondary code of TLAIAAAD, E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns). Its NAICS code is 493110 and its SIC code is 4210.