Novo Healthnet

What Novo Healthnet does

Novo Healthnet Limited is a Canadian private healthcare operator headquartered in Vaughan, Ontario, delivering multidisciplinary clinical services, contract manufacturing, consumer health products, and healthcare-IT applications through a vertically integrated structure. The clinical services business operates 16 corporate-owned clinics and a contracted network of 100+ affiliated clinics (including the Ottawa-based Back on Track Physio subsidiary) covering physiotherapy, chiropractic care, massage therapy, occupational therapy, chiropody, eldercare, and niche services such as concussion management, vestibular therapy, and pelvic health. Eldercare is delivered as a dedicated vertical through the wholly-owned Novo Peak Health subsidiary and is reinforced by a long-standing NeuroGym partnership that has placed rehabilitation equipment in 600+ long-term care facilities across North America.

On the technology side, Novo Healthnet maintains the Novo Connect cloud-based health-commerce platform for appointment booking, provider search, product catalog access, and personal health chart management, and licenses the Tia series of healthcare-IT products (TiaNuMR hospital management system with EHR/ERP, TiaNuMR Lite for smaller providers, TiaTele telemedicine, and TiaCoder medical billing) to hospitals including deployments in India, with HIPAA, GDPR, and NABH compliance. Contract manufacturing is delivered through the acquired Acenzia operation (blending, encapsulation, tableting, coating, functional foods, oral pouches), which also underpins the company's two consumer brands, Pro-Dip (energy pouches) and Terragenx (iodine-based immune support). An oncology research program uses a proprietary Zebrafish model for medication efficacy testing and circulating tumor cell (CTC) liquid biopsy analysis to predict metastatic potential.

Revenue is generated through fee-for-service clinical care, transaction-based flows on Novo Connect, B2B licensing of TiaNuMR/TiaTele/TiaCoder, contract manufacturing service fees, and consumer product sales, addressing individual patients, long-term care facilities, hospitals, and health/supplement brands. The company is privately held under parent Novo Integrated with 200+ team members and no disclosed revenue, funding, or valuation.

Name

Novo Healthnet

Legal name

Novo Healthnet Limited

Website

https://novohealthnet.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

101–250 employees

Short description

Novo Healthnet is a Canadian private, vertically integrated healthcare operator delivering multidisciplinary clinical services through 16 owned and 100+ affiliated clinics, healthcare-IT licensing (TiaNuMR, TiaTele, TiaCoder), contract manufacturing, consumer health brands, and oncology research, serving patients, long-term care facilities, hospitals, and supplement brands.

Ownership category

akta.pro rank

Headquarters

HQ city

Concord

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Clinical Services Revenue: Fee-for-service revenue from multidisciplinary clinical services including physiotherapy, chiropractic, massage therapy, occupational therapy, eldercare, and specialized therapies. Services provided through 16 corporate-owned clinics and 100+ affiliated clinics.
2. Health-Commerce Platform (Novo Connect): Platform enables patients to purchase products, book appointments, and manage healthcare needs - generating transaction-based revenue.
3. Healthcare Technology Licensing: Licensing revenue from TiaNuMR hospital management system, TiaTele telemedicine platform, and TiaCoder medical billing solutions to healthcare providers.
4. Contract Manufacturing: Manufacturing services including blending, encapsulation, tableting, powder/functional food production, coating, and oral pouch delivery systems for health and supplement brands.
5. Consumer Packaged Goods: Sale of consumer health products including Pro-Dip energy pouches and Terragenx iodine-based immune support products.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels4 records

Core offering

Novo Healthnet delivers multidisciplinary clinical healthcare services through 16 corporate-owned clinics and a 100+ affiliated clinic network, supported by the Novo Connect health-commerce platform, the Tia suite of HIPAA/GDPR/NABH-compliant healthcare technology (TiaNuMR hospital management, TiaTele telemedicine, TiaCoder medical billing), contract manufacturing for health brands, and consumer packaged goods (Pro-Dip, Terragenx) along with oncology research capabilities.

Product overview

Novo Healthnet operates as a vertical healthcare solutions provider combining clinical services, health technology platforms, and product manufacturing. The core technology platform includes Novo Connect (health-commerce web application), TiaNuMR (hospital management system with EHR/ERP integration), TiaNuMR Lite (clinic management), TiaTele (telemedicine), and TiaCoder (medical billing). Clinical services span 16 corporate-owned clinics offering physiotherapy, chiropractic, eldercare, massage therapy, occupational therapy, and specialized treatments. Manufacturing capabilities include encapsulation, tableting, coating, and functional foods. Consumer products include Pro-Dip energy pouches and Terragenx iodine-based supplements. Research division focuses on oncology therapy development and metastatic potential prediction.

Differentiator

Problem solved

Functional benefit

Brands

• Novo Connect: Secure, cloud-based health-commerce web application helping patients explore, connect, and manage care. Features include appointment booking, provider search, health product catalog, health chart management, and personalized calendar.
• TiaNuMR
• TiaNuMR Lite
• TiaTele
• TiaCoder
• Pro-Dip
• Terragenx

Products and services

• Novo Connect Secure, cloud-based health-commerce web application that enables patients to explore, connect and manage care including appointment booking, provider search, health product catalog, health chart management and personalized calendar features.
• TiaNuMR (Tia New Universal Medical Record) Advanced hospital management system (HMS) integrated with electronic patient health records (EHR) and enterprise resource planning (ERP) modules with built-in telemedicine functionality. HIPAA, GDPR and NABH compliant and deployed at hospitals globally including in India.
• TiaNuMR Lite Compact and modular clinic management system with centralized functions tailored for private practices, nursing homes and small hospitals.
• TiaTele - Telemedicine Platform HIPAA, NABH and GDPR compliant telehealth platform providing telemedicine software and hardware devices for secure patient-provider video consultations, electronic prescriptions, health record access, and integration with wireless telehealth peripherals for vital monitoring.
• TiaCoder - Medical Billing Solution Virtual coding and scribe portal offering real-time coding, charge capture, concurrent documentation review and streamlined audit capabilities. Integrates with Navicure clearinghouse, IMO ICD10/CPT code lookup and Nuance Dragon Medical voice dictation.
• Multidisciplinary Clinical Services Multidisciplinary primary healthcare services delivered through 16 corporate-owned clinics and 100+ affiliated clinics covering physiotherapy, chiropractic care, manual/manipulative therapy, occupational therapy, massage therapy (including pre- and post-partum), acupuncture, functional dry needling, chiropody, stroke and TBI/neurological rehabilitation, kinesiology, vestibular therapy, concussion management, trauma sensitive yoga, women's pelvic health, sports medicine therapy, fall prevention education, sports team conditioning and personal training.
• Eldercare Services Specialized eldercare clinical services including occupational therapy, physiotherapy, NeuroGym rehabilitation programs and ADP authorizer assessments for mobility devices, delivered to residents of long-term care homes and senior living facilities through the Novo Peak Health subsidiary.
• Massage Therapy (RMT) Registered massage therapy for soft tissue treatment, injury prevention, and recovery acceleration delivered by RMTs across Novo Healthnet's clinic network.
• Chiropractic Services Manual approach to diagnosis, treatment and preventative care for disorders related to the spine, pelvis, nervous system and joints delivered through the clinic network.
• Chiropody Foot health services focused on maintaining and improving patient mobility including diabetic care, biomechanical analysis, orthotics and wound care.
• Occupational Therapy Holistic assessment and treatment addressing barriers to engagement in daily occupations, including in-home assessments, sleep hygiene, energy conservation and assistive device prescription.
• Physiotherapy Assessment Initial physiotherapy evaluation to assess patient mobility, function and rehabilitation needs, including injury diagnosis and treatment planning.
• Contract Manufacturing Services Contract manufacturing capabilities delivered via acquired Acenzia including blending, encapsulation (vegetarian, gelatin, halal and kosher certified), tableting (immediate release, time release, chewable, sublingual, custom embossing), pharmaceutical-grade coating, powder and functional food production, oral pouch manufacturing and liquids production for health and supplement brands.
• Pro-Dip Energy Pouches Dietary supplement oral pouches delivered through a patent-pending semi-permeable buccal delivery sachet containing natural B vitamins, caffeine, beta-alanine, taurine and vitamin C for sustained energy.
• Terragenx Immune Support Products Consumer health product line featuring iodine- and iodide-based immune support supplements for thyroid support and disinfectant applications, sold direct-to-consumer and featured inside Novo Healthnet clinics.
• Oncology Therapy Research State-of-the-art oncology research using a proprietary zebrafish model to rapidly test the efficacy of physician-proposed medications against invasive diseases.
• Predicting Metastatic Potential Research service using circulating tumor cells (CTCs) and liquid biopsies to predict metastatic potential.
• Theralase Laser Therapy and Radial Shockwave Therapy Specialty clinical services including Theralase TLC 2000 Low Level Laser Therapy for musculoskeletal pain, arthritis and wound healing, plus FDA-cleared Extracorporeal Radial Shockwave Therapy for soft tissue tendinopathy.
• Remote Patient Monitoring Technology-enabled remote monitoring devices used to track patient health metrics and vitals outside the clinical setting, integrating with the telemedicine platform.

Quantifiable outcome

• State-of-the-art oncology research facility with proprietary zebrafish model for rapid medication efficacy testing
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• NeuroGymcoreStrategic or Co-development Partner · 1 January 2007NeuroGym provides patented rehabilitation equipment and the FIT certification program for eldercare facilities. Equipment is deployed in 600+ LTC facilities across North America. Novo Healthnet uses NeuroGym methodology for stroke and neurological rehabilitation programs.
• Back on Track PhysiotherapycoreChannel Partner/ Reseller/ DistributorBack on Track Physiotherapy operates 11 multidisciplinary clinics in the Ottawa area since 1994. Part of the 100+ affiliated clinic network, providing physiotherapy, massage therapy, and rehabilitation services under the Novo Healthnet umbrella.
• Novo Peak HealthcoreChannel Partner/ Reseller/ DistributorNovo Peak Health provides specialized eldercare clinical services including physiotherapy, occupational therapy and multidisciplinary services to long-term care homes and senior living facilities.
• AcenziacoreTechnology or IntegrationAcenzia provides contract manufacturing services including blending, encapsulation, tableting, coating, and powder/functional food production. Powers Novo Healthnet's manufacturing capabilities for health and supplement products.
• Pro-DipminorOthersPro-Dip is an innovative dietary supplement brand offering energy pouches with B vitamins, caffeine, beta-alanine, and taurine in a patent-pending oral delivery system.
• TerragenxminorOthersTerragenx is a consumer health product brand offering iodine-based immune support supplements. Terragenx products are featured in Novo Healthnet clinics.
• TiaTechcoreTechnology or IntegrationTiaTech provides healthcare technology solutions including TiaNuMR hospital management system, TiaNuMR Lite clinic management system, TiaTele telemedicine platform, and TiaCoder medical billing solution.
• Novo IntegratedcoreStrategic or Co-development PartnerParent company and part of Novo Integrated family of companies. Novo Healthnet integrates with Novo Integrated's investor relations and careers platforms.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Maple Corporation: Canadian telehealth company providing 24/7 virtual doctor consultations, e-prescriptions, and specialty care. Comparable to Novo's direct-to-consumer virtual physician appointments and TiaTele's e-prescription and video consultation functionality.
• Lifemark Health Group: One of Canada's largest networks of physiotherapy, rehabilitation, and multidisciplinary clinics. Directly comparable to Novo Healthnet's 16 corporate-owned clinics plus affiliated network offering physiotherapy, massage therapy, occupational therapy, and eldercare services.
• CBI Health: National Canadian provider of physiotherapy, rehabilitation, and community health services with eldercare and home-care programs. Closely comparable to Novo's multidisciplinary clinic footprint and eldercare services delivered through Novo Peak Health.
• WELL Health Technologies: Canadian operator combining a large network of owned and affiliated clinics with proprietary digital health, telehealth, and patient-facing software products. Most directly comparable to Novo Healthnet's clinic-plus-technology-plus-platform model in the Canadian market.
• Dialogue Health Technologies: Canadian virtual care platform offering on-demand access to physicians, mental health support, and care navigation. Comparable to Novo Healthnet's TiaTele telemedicine platform and Novo Connect's virtual physician appointment booking feature.
• CloudMD Software & Services: Canadian integrated healthcare platform combining virtual care, clinic services, mental health, and employer wellness programs. Comparable to Novo Healthnet's blend of clinical services, telehealth, and Novo Connect patient platform in the Canadian market.
• Think Research Corporation: Canadian health technology company providing clinical decision support, electronic health records, and virtual care tools to hospitals and providers. Comparable to Novo's TiaNuMR hospital management system and TiaCoder medical billing/coding platform as a Canadian health-IT vendor.

Emerging players

• Hinge Health: US-based digital musculoskeletal platform delivering virtual physiotherapy, exercise therapy, and education for back, joint, and post-surgical conditions. Comparable to Novo's physiotherapy, occupational therapy, and rehabilitation service lines as a digital-first MSK care provider.
• Sword Health: Digital health company combining AI-powered virtual physical therapy with at-home hardware for MSK care. Comparable to Novo's physiotherapy, occupational therapy, and remote patient monitoring offerings as a tech-enabled rehabilitation provider.

Broad incumbents

• TELUS Health: Division of TELUS offering virtual care, employer health benefits, pharmacy, and clinic services across Canada. Comparable as a large incumbent combining telehealth, clinical services, and health benefits management — operating at a far broader scale than Novo's platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/NovoHealthnet
• Facebookfacebook.com/novohealthnet
• LinkedInlinkedin.com/company/novo-healthnet-limited

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Novo Healthnet