Cyberdyne IT

What Cyberdyne IT does

Cyberdyne IT GmbH is a Cologne-based managed IT services provider founded in 1994 by Ralph Friederichs, serving small and medium-sized enterprises with 30-300 employees across the Rheinland region of Germany. The firm operates as part of the Medialine Group following a December 2023 merger, gaining access to a 380+ IT system house network spanning Germany, Austria, and Romania. Its core offering comprises managed IT services, cloud services (including Azure Virtual Desktop and proprietary Company Cloud), IT security (with NIS2 compliance gap analysis), IT consulting (including vCIO models), and Workplace as a Service covering the full hardware lifecycle. The firm also delivers Microsoft PowerPlatform integration services and Integration Platform as a Service for application and process automation.

The company employs approximately 50 certified IT specialists and maintains elite-tier partnerships with Microsoft (Gold), Dell Technologies (Titanium), Sophos (Platinum), Hornetsecurity (Platinum), and Veeam (Gold), among others. It holds ISO 9001, ISO 27001, and ISO 14001 certifications, and has won consecutive platinum Service Provider Awards for managed services and managed security services. NVIDIA and Broadcom/VMware partnerships support graphics processing, AI, and virtualization workloads.

Revenue is generated through subscription managed services contracts, cloud infrastructure subscriptions, security service bundles, and project-based or retainer consulting engagements, with quote-based pricing and annual or multi-year billing cycles. The go-to-market combines consultative field sales targeting SME decision-makers in the Rheinland region with content marketing, event sponsorships, and the annual EVOLVE Digital Congress. Channel reach is augmented through the iTeam Systemhauskooperation and Medialine Group delivery network.

Name

Cyberdyne IT

Legal name

CYBERDYNE Informationstechnologie GmbH

Website

https://cyberdyne.de

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Cyberdyne IT GmbH is a Cologne-based managed IT services provider serving small and medium-sized enterprises in the Rheinland region, delivering managed IT, cloud, security, consulting, and Workplace-as-a-Service offerings as part of the Medialine Group.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD), Strategy & IT Advisory (BPAEAAAA)

Keywords

• Managed IT services
• Cloud services
• IT security services
• IT consulting
• Workplace management

Headquarters

HQ city

Cologne

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services contracts providing ongoing IT infrastructure management, monitoring, and support for SME clients with fixed and variable components
2. IT Consulting: Professional consulting services including IT strategy, quick checks, and long-term planning engagements, typically project-based or retainer arrangements
3. Cloud Services: Cloud infrastructure and services subscription revenue from Azure, Company Cloud, and related cloud solutions
4. IT Security Services: Security solutions including monitoring, analysis, and compliance services, often bundled with managed services or sold as standalone subscriptions

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Cyberdyne IT is an IT service provider in Cologne delivering managed IT services, cloud services (Azure, Company Cloud), IT security, and IT consulting for small and medium-sized enterprises in the Rheinland region. The portfolio covers the full lifecycle of IT infrastructure - from analysis, planning, installation, and migration to ongoing 7-day monitoring and managed security - serving as an external IT department for SMEs. Since joining the Medialine Group in late 2023, offerings have been extended through Workplace as a Service, Integration Platform as a Service, and Microsoft PowerPlatform services.

Product overview

Cyberdyne IT is an IT service provider offering a comprehensive portfolio of managed IT services for small and medium-sized businesses. The company operates as part of the Medialine Group and provides IT-Beratung (consulting), Managed IT-Services, Cloud Services, IT-Sicherheit (security), Workplace as a Service, and Integration Platform as a Service. These services are delivered by a team of approximately 50 certified IT specialists and leverage partnerships with technology leaders including Microsoft, Dell, Sophos, Hornetsecurity, Veeam, and others. The offerings include implementation of Microsoft PowerPlatform for process automation and integration, as well as comprehensive workplace management solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• IT-Beratung (IT Consulting) Individual IT consulting for businesses, ranging from quick checks to long-term strategic planning, including IT project management and vCIO models. Designed for SMEs seeking strategic IT guidance and investment security.
• Managed IT-Services Comprehensive managed IT services covering analysis, planning, installation, and migration of IT infrastructure. Cyberdyne serves as the partner for building and developing IT infrastructure, delivering proactive monitoring and 7-day IT system surveillance for SMEs.
• Cloud Services Cloud computing services enabling flexible and independent work with always up-to-date IT systems, including Azure Virtual Desktop and Company Cloud offerings. Targets SMEs seeking modern workplace flexibility and scalable IT.
• IT-Sicherheit (IT Security) IT security services including analysis, optimization, and sustainable monitoring of security infrastructure. Includes NIS2 compliance gap analysis and cyber recovery solutions to protect SMEs from evolving threats.
• Workplace as a Service (WaaS) Modern workplace IT concept covering the complete hardware lifecycle including procurement, OS deployment, logistics, technical management, security, compliance, refurbishment, and recycling. Provides sustainable workplace solutions with bundled services for SMEs.
• Integration Platform as a Service (IPaaS) Cloud-based self-service solution for standardizing application integration. Connects applications, data, business processes, and services across local, private cloud, and public cloud environments, leveraging Microsoft PowerPlatform. Designed for SMEs seeking automated integration without custom development.
• Microsoft PowerPlatform Services Implementation and consulting services for Microsoft PowerPlatform, including Power Apps, Power Automate, Power BI, Power Pages, and Power Virtual Agent. Enables automated workflows, virtual agents, and data visualization solutions for business process automation and intelligence.

Quantifiable outcome

• Response within one hour guaranteed during business hours
• +2 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Twelve partnerships are on record, tiered core, major and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft Gold Certified Partner with certified expertise across multiple Microsoft competencies including cloud solutions, infrastructure, and enterprise software. Provides access to the full Microsoft product portfolio including Azure, Microsoft 365, and PowerPlatform.
• Dell TechnologiescoreTechnology or IntegrationDell Titanium Partner providing enterprise-grade hardware solutions, storage, and infrastructure with certified expertise and preferential support.
• HornetsecuritycoreTechnology or IntegrationHornetsecurity Platinum Partner offering managed security solutions including email security, backup, and compliance services as fully managed offerings.
• SophoscoreTechnology or IntegrationSophos Platinum Partner providing comprehensive cybersecurity solutions including endpoint protection, encryption, email security, web security, network security, and UTM for location-independent protection.
• VeeammajorTechnology or IntegrationVeeam Gold Partner offering data backup and recovery solutions essential for uninterrupted and secure business operations.
• AutotaskmajorTechnology or IntegrationAutotask Partner providing IT service management and automation solutions for efficient business process management and optimal IT services management.
• DattomajorTechnology or IntegrationDatto Partner providing comprehensive data backup, recovery, and business continuity solutions with advanced disaster recovery technologies.
• Deutsche TelekomminorChannel Partner/ Reseller/ DistributorTelekom Business Partner offering tailored telecommunications solutions for business networking and communication infrastructure optimization.
• Allianz für Cyber-SicherheitminorStrategic or Co-development PartnerMember of the Cyber Security Alliance founded in 2012, providing a cooperative platform for exchanging information on current threat situations and practical cybersecurity measures.
• NVIDIAcoreTechnology or IntegrationNVIDIA Partner combining NVIDIA GPU technology with VMware virtualization and cloud solutions for optimized graphics processing, AI, and data analytics requirements.
• iTeam SystemhauskooperationcoreChannel Partner/ Reseller/ DistributoriTeam Partner is the largest network of independent mid-sized IT system houses in Germany with over 350 partners providing nationwide coverage and access to full solution portfolio and expert knowledge.
• Medialine GroupcoreStrategic or Co-development PartnerParent company and system house network providing shared resources, expertise, and portfolio across Germany, Austria, and Romania. CYBERDYNE joined the group to leverage growth opportunities and expanded service capabilities.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Computacenter: UK-headquartered but major DACH presence, providing managed workplace, cloud, and security services to enterprise and mid-market clients; comparable in service portfolio (managed services, Microsoft/Dell ecosystems) but operates at significantly larger scale.
• Avanade: Joint venture between Accenture and Microsoft focused on Microsoft ecosystem services including Azure, PowerPlatform, and managed services; comparable on the Microsoft PowerPlatform, cloud, and managed services offerings Cyberdyne provides to mid-market clients.
• Allgeier SE: German IT services and software group with strong managed services and Microsoft-aligned portfolio serving mid-market and enterprise clients; comparable in business model and DACH footprint, but larger and more diversified.
• msg systems: German-based IT consulting and managed services provider serving regulated industries and mid-market clients across DACH; comparable as a German MSP/systems integrator with similar Microsoft and security partnerships, though focused on more industry-specific solutions.
• CANCOM: Leading German-headquartered provider of cloud, managed services, and IT infrastructure to SMBs and enterprises across DACH; a much larger incumbent offering the same managed services, cloud, and security portfolio as Cyberdyne but at significantly broader scale.
• Bechtle AG: One of Europe's largest IT system houses with extensive managed services, cloud, and security offerings to SMB and enterprise customers across DACH; broadly comparable as a Germany-based IT services incumbent, though at far larger scale than Cyberdyne.

Direct peers

• Medialine Group: Parent organization and the largest German system house network with multiple regional IT service brands across DACH and Romania; directly comparable as it is the parent platform that Cyberdyne operates within, offering the same managed services, cloud, and security portfolio to SMBs.
• Logicalis: International managed services and IT infrastructure provider with strong Microsoft and Cisco partnerships, serving mid-market and enterprise clients globally including Germany; comparable as an MSP competing in the same managed services and cloud migration space.
• GISA GmbH: Mid-sized German IT service provider offering managed services, cloud, and workplace solutions to SMB and enterprise customers, headquartered in Halle; directly comparable as a similarly sized DACH MSP with comparable Microsoft-aligned service portfolio.
• SVA System Vertrieb Alexander: One of Germany's largest owner-managed IT system houses focused on enterprise and mid-market infrastructure, cloud, and managed services; directly comparable as a German MSP with similar vendor certifications (Microsoft, Dell) and SMB-to-enterprise client mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/cyberdyne365
• LinkedInlinkedin.com/company/cyberdyne-it-gmbh
• Instagraminstagram.com/cyberdyne365
• Xx.com/cyberdyne365

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cyberdyne IT