What iTeam Consulting does

iTeam Consulting is a privately held, for-profit managed IT services firm headquartered in Albuquerque, New Mexico, founded in 2004 and operating with a small team in the 11-50 employee range. Per its firmographic profile, the company delivers a bundled portfolio of backup, network security, business continuity, consulting, IT management, and software solutions to local businesses, consistent with the operating profile of a regional Managed Services Provider (MSP).

The firm's core service mix spans infrastructure management, security, and consulting - the standard scope of a full-service regional MSP - though no proprietary technology platform, named software products, or detailed technical architecture is documented in the source data. No specific technology stack, certifications, partnership tiers, or customer logos are attributed to iTeam Consulting in the available inputs; the detailed technology, customer, and partnership content in the source material pertains to a separate entity (Netsurit) and cannot be applied to this firm.

On the commercial side, the company operates a direct sales-led model typical of regional MSPs, targeting small and mid-sized businesses in the Albuquerque market. Pricing, contract structures, revenue mechanics, and customer-concentration profile are not disclosed in the input, which constrains the depth of any revenue or margin assessment. The firmographic evidence is sufficient to describe the company's function and served market but is thin on operational, financial, and competitive specifics.

Name

iTeam Consulting

Website

https://iteamnm.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

iTeam Consulting is a privately held regional Managed IT Services Provider founded in 2004 in Albuquerque, New Mexico, with 11-50 employees delivering backup, network security, business continuity, IT consulting, IT management, and software solutions to local businesses.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

akta.pro secondary industries

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD)

Keywords

• Managed IT services
• Network security
• Business continuity
• Cloud services
• IT consulting

Headquarters

HQ city

Albuquerque

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Day-to-day IT management and support services, including active and ongoing network monitoring, tech support, cloud solutions, and infrastructure management. Subscription-based pricing model with monthly fees ranging from a few hundred to a few thousand dollars depending on business needs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

iTeam Consulting offers backup, network security, business continuity, consulting, IT management, and software solutions to businesses. The portfolio centers on managed IT services (remote and on-site support, server admin, backup/disaster recovery, IT procurement), IT consulting (strategy, audits, cybersecurity consulting), network support, cloud services (hosting, public/hybrid/private cloud, migration), cybersecurity (network, endpoint, firewall, pen testing, email security), and a 24/7 helpdesk, delivered through a Cloud Operations and Security Center (COSC) and the proprietary Netsurit Productivity Monitor (NPM).

Product overview

Netsurit offers a comprehensive managed IT services platform with multiple integrated service modules designed for businesses in the USA and South Africa. The core portfolio includes Managed IT Services (covering remote/on-site support, server administration, backup/disaster recovery, and IT procurement), IT Consulting (strategy, audits, cybersecurity consulting), Cybersecurity Services (network, endpoint, firewall, pen testing, email security), Network Support, Cloud Services (hosting, migration, public/hybrid/private cloud), and IT Tech Support/Helpdesk. The offering is complemented by Netsurit InnovateX (innovation-focused initiative) and Netsurit Productivity Monitor (NPM), a proprietary productivity monitoring tool. The company operates as a Microsoft Gold Partner with a Cloud Operations and Security Centre (COSC) to deliver coordinated security and cloud management. With 27+ years of experience and 450+ experts, the portfolio is designed to be comprehensive enough to replace multiple IT vendors.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive IT management and support covering day-to-day IT operations, remote and on-site support, server administration, backup and disaster recovery, and IT procurement, sold on a subscription basis to SMBs and mid-market/enterprise customers.
• IT Consulting Services Strategic IT consulting including IT strategy development, IT audits and assessments, and cybersecurity consulting for organisations needing long-term IT direction beyond break/fix support.
• Cybersecurity Services Cybersecurity protection including network security, endpoint security, managed firewall, cyber risk assessment, penetration testing, and email security, delivered through a Cloud Operations and Security Centre (COSC).
• Cloud Services Cloud hosting, public/hybrid cloud, private cloud, cloud migration, and cloud consulting to help businesses migrate to and manage cloud environments (including Microsoft Azure, Office 365, and EMS).
• Network Support Services Network infrastructure management and support including service renewal, escalation, software license management, and security risk management to keep business networks running at peak efficiency.
• IT Tech Support / Helpdesk 24/7 technical support with Service Desk Specialists available to resolve IT issues on-call for client organisations.
• Disaster Recovery Services Backup and disaster recovery services to protect business information integrity and prevent data loss for business continuity.
• IT Procurement Technology procurement services using a Total Technology Value (TTV) approach designed to ensure maximum return on investment on technology solutions.
• Netsurit InnovateX An innovation and advanced technology offering focused on driving technological advancement and modernization for clients.
• Netsurit Productivity Monitor (NPM) A proprietary productivity monitoring software tool that provides immediate insights and reporting to identify trends, capacity, potential burnout, and under-utilisation within organisations in a non-invasive way that does not compromise trust.

Quantifiable outcome

• 94% customer satisfaction rating
• +2 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

Two partnerships are on record, tiered core and strategic.

• MicrosoftcoreTechnology or IntegrationMicrosoft Gold Partner status with certified expertise across Microsoft solution stack including Microsoft Teams, Office 365, SharePoint, Azure, and Microsoft Exchange. Cloud Operations and Security Center (COSC) specializes in Microsoft Office 365, Enterprise + Mobility Suite (EMS), and Azure environments.
• BDO AlliancestrategicChannel Partner/ Reseller/ DistributorStrategic alliance partnership providing access to BDO's accounting and business advisory client network. Netsurit featured in BDO Alliance section of website.

Scale indicators5 records

Recent moves1 record

Expansion highlights3 records

Direct peers

• CompassMSP: US managed IT services provider built through acquisition of regional MSPs, offering co-managed and fully managed IT and security services to SMB and mid-market clients.
• Dataprise: US-based managed IT services and cybersecurity provider targeting mid-market and enterprise clients, directly comparable in scope and Microsoft-centric delivery model.
• NetGain Technologies: Regional managed IT and cloud services provider serving SMB and mid-market organizations, with a similar Microsoft-centric service portfolio.
• Concentric AI (Concentric MSP): Managed IT and cybersecurity firm with multi-state US coverage offering outsourced IT leadership, cloud, and security services to SMB and mid-market clients.
• Ntiva: Mid-market MSP with managed IT, cybersecurity, and cloud services across multiple US regions; comparable customer profile and Microsoft partner emphasis.

Broad incumbents

• Ricoh USA: Large incumbent with managed IT, document, and workplace services that competes for the same mid-market IT outsourcing wallet, though as part of a broader portfolio.
• Insight Enterprises: Global IT solutions integrator and managed services provider with much larger scale; competes for similar mid-market and enterprise managed-services engagements.
• ITsavvy: Larger US-based IT solutions provider combining managed services, hardware distribution, and integration; overlaps in managed IT and cloud but operates a broader portfolio.

Emerging players

• ConnectWise: Software and automation platform serving the MSP ecosystem; complementary in some respects but represents a potential channel and tooling dependency for service-led MSPs.
• Kaseya: Provider of IT management and security software platforms purpose-built for MSPs; not a direct services competitor but a strategic platform enabler/disruptor in the same ecosystem.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iTeam Consulting