At Home Care
At Home Care is a Perth-headquartered, nurse-led Australian in-home disability and complex-care provider delivering 24/7 nursing, paediatric and catastrophic-injury support across WA, VIC, QLD and NSW to NDIS participants and motor-vehicle injury claimants.
- Company typePrivate
- Founded2014
- HeadquartersPerth, Australia
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What At Home Care does
At Home Care is a private, nurse-led Australian in-home disability and complex-care provider founded in 2014 and headquartered in Perth. It serves NDIS participants and motor-vehicle injury claimants with high-acuity needs, including adults and children with spinal cord injuries, acquired brain injuries, neurological conditions, ventilator-dependent quadriplegia, and paediatric complex medical needs. Its core service catalogue spans 24/7 in-home care, disability nursing, paediatric complex care, continence nursing, catastrophic motor-vehicle injury support, wheelchair-accessible van hire, Supported Independent Living (SIL), Short-Term Accommodation/Respite, Specialist Disability Accommodation (SDA) via partner providers, and the At Home Flexi shared-management product.
At Home Care firmographics
Firmographics- Name
- At Home Care
- Legal name
- At Home Care
- Website
- https://athomecare.au
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- At Home Care is a Perth-headquartered, nurse-led Australian in-home disability and complex-care provider delivering 24/7 nursing, paediatric and catastrophic-injury support across WA, VIC, QLD and NSW to NDIS participants and motor-vehicle injury claimants.
- Ownership category
- akta.pro rank
At Home Care industry classification
Industry- Product category
- Disability & Complex Care Services
- NAICS
- Home Health Care Services (62161), Home Health Care Services (621610), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Home Health Care Services (8082), Services-Social Services (8300)
- akta.pro primary industry
- Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB)
Keywords
Where At Home Care is headquartered
LocationHeadquarters
- HQ city
- Perth
- HQ country
- Australia
- HQ region
- Oceania
Offices8 records
Markets served
At Home Care business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- NDIS Core Supports: Funding for daily personal activities, assistance with social and community participation, travel and transport, and consumables. Services delivered up to 24 hours including weekdays, evenings, nights, Saturdays, Sundays, sleepovers, and public holidays.
- NDIS Capacity Building: Funding allocated across sub-categories including choice and control, daily activities, employment, health and wellbeing, home living, lifelong learning, relationships, social and community participation, and support coordination.
- Insurance Commission of Western Australia (ICWA): Registered attendant care provider delivering treatment, care and support for motor vehicle injury claims including in-home care, nursing services, domestic assistance, respite care, and regional services.
- Transport Accident Commission (TAC) Victoria: Approved attendant care provider for TAC claims in Victoria, delivering services for transport accident injuries regardless of fault.
- National Injury Insurance Scheme Queensland (NIISQ): Registered provider under NIISQ for necessary and reasonable treatment, care and support for motor vehicle accident injuries in Queensland.
- Private/Fee-for-Service: Ad hoc nursing services, continence assessments, and private care services available to private clients not covered by NDIS or insurance schemes.
- Wheelchair Accessible Van Hire: State-based service providing wheelchair-accessible vans for community access. Available in Perth, Bunbury, and Sydney. Charged per kilometre with funding available through NDIS Activity-Based Transport.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | NDIS Registered Provider Pricing |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
At Home Care product offering
Product offeringCore offering
At Home Care is a nurse-led Australian provider of in-home disability support and complex nursing services for children and adults with spinal cord injuries, acquired brain injuries, neurological conditions, and other medically complex needs. Services are delivered 24/7 across Western Australia, Victoria, Queensland, and New South Wales, primarily funded through the NDIS and state injury insurance schemes (ICWA, TAC, NIISQ). The offering spans daily personal care, high-intensity nursing, paediatric complex care, supported independent living, respite accommodation, and a NDIS shared-management model branded At Home Flexi.
Product overview
At Home Care is a nurse-led disability and complex care service provider operating across Australia. The company offers a comprehensive portfolio of services organised around several core pillars: (1) Core disability support services including Acquired Brain Injury Support, Spinal Cord Injury Support (including VDQ-CCP ventilator program), Neurological Conditions Support, and Children's/Paediatric Complex Care; (2) Complex Care & High Intensity Support with 24/7 care options; (3) In-Home Nursing Care with Registered Nurses, Enrolled Nurses, and Clinical Nurses; (4) Specialist services including Continence Nursing, Catastrophic Motor Vehicle Injury Support, and Wheelchair Accessible Van Hire; (5) Accommodation services including Supported Independent Living (SIL), Specialist Disability Accommodation (SDA) partnerships, and Short-Term/Respite Accommodation; and (6) At Home Flexi, a NDIS shared management service model. The company is registered with the NDIS Quality and Safeguards Commission and approved by multiple government injury insurance schemes (ICWA, TAC, NIISQ).
Differentiator
Problem solved
Functional benefit
Products and services
- Acquired Brain Injury (ABI) Support Personalised disability support services for adults, teens, and children living with acquired brain injuries, focused on maximising independence at home.
- Spinal Cord Injury (SCI) Support Specialist nursing and home care for individuals living with spinal cord injuries, including ventilator-dependent quadriplegic support through the VDQ-CCP program.
- Neurological Conditions Support Personalised disability support for adults and children living with neurodegenerative, autoimmune, and neuromuscular conditions that impact physical capabilities.
- Complex Care & High Intensity Support Nurse-led complex care and high-intensity disability support services for adults and children with medically complex needs, including 24/7 care options.
- Paediatric Complex Care Specialist paediatric nurses and qualified support team providing in-home care for children with medically complex needs, with the goal of keeping children out of hospital.
- In-Home Nursing Care NDIS nursing services providing Enrolled Nurses, Registered Nurses, and Clinical Nurses for ongoing support and consultation-based nursing services.
- Continence Nursing Services Continence assessments, care plans, reports, and management services for adults, teens, and children, available through NDIS and injury insurance schemes.
- Catastrophic Motor Vehicle Injury Support Personalised care and support following major motor accidents, delivered as a registered provider for ICWA, TAC, and NIISQ insurance schemes.
- Supported Independent Living (SIL) Personalised support system designed to help individuals thrive in their own home with daily task assistance and round-the-clock care options.
- Specialist Disability Accommodation (SDA) Partnership-based specialist disability housing with accommodation options across Western Australia and Queensland, paired with on-site support services.
- Short-Term Accommodation & Respite Short-term accommodation and respite options including in-home respite care and partner accommodation locations in Bunbury and Floreat, WA.
- At Home Flexi (NDIS Shared Management) Flexible NDIS shared-management service allowing clients to choose their care team and manage their roster while At Home Care handles compliance, payroll, and backend services.
- Daily Living Disability Support Assistance with daily living tasks, personal care, self-care support, and companionship to help maintain independence for NDIS participants.
- Community Access & Social Inclusion Support Support for community access, social participation, transportation, and attending social gatherings, clubs, and community activities.
- In-Home Disability Care Support Registered NDIS in-home care services for adults and children with spinal cord injuries, acquired brain injuries, and neurological conditions.
- Wheelchair Accessible Van Hire Wheelchair-accessible van hire service available in Perth, Bunbury, and Sydney for current At Home Care clients, charged per kilometre with NDIS Activity-Based Transport funding accepted.
Companies that use At Home Care
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles3 records
At Home Care technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
At Home Care partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and support.
- Anderson Neurological and Developmental ServicescorePartnership for short-term accommodation and respite services in Bunbury, WA. Anderson offers a fully accessible 3-bedroom, 2-bathroom apartment in their multi-purpose therapy and rehab centre, with At Home Care providing support services during stays.
- Spinal Cord Injury AustraliacorePartnership to support individuals at SCIA's fully accessible 4-bedroom, 2-bathroom house in Floreat, WA. At Home Care provides care and nursing services for individuals with spinal cord injuries during short or medium-term stays.
- Sana LivingcoreSDA provider partnership for Specialist Disability Accommodation. Properties include apartments in Booragoon, WA and shared homes in Busselton, WA and Silkstone, QLD, with At Home Care providing support services to residents.
- Ability First Australia Community Housing LtdcoreSDA provider partnership for fully accessible two-bedroom, two-bathroom apartment in Shenton Park, WA. At Home Care provides support services including onsite overnight support.
- Pulse PropertycoreSDA provider partnership for contemporary two-bedroom villas in Warwick, WA meeting NDIS High Physical Support standards. At Home Care provides care and nursing services to individuals living in these custom-built homes.
- Training UnlimitedsupportTraining partner for workplace-based traineeship program. Training Unlimited is an RTO (Registered Training Organisation) that supports At Home Care employees in obtaining Certificate III in Individual Support (Disability).
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
At Home Care competitors and assessment
Company assessmentDirect peers
- Life Without Barriers: Large Australian NDIS-registered disability and out-of-home care provider with national reach across multiple states and complex-care programmes. Directly comparable in operating model (NDIS-approved, multi-state, mix of personal care and complex support) and overlapping participant populations.
- each (formerly EACH Social and Community Health): Victorian-headquartered NDIS and community health provider offering disability support, paediatric and nursing services across multiple states. Comparable in paediatric complex-care capability and multi-state operating model.
- Northcott: Long-established NSW-based NDIS provider offering in-home disability support, paediatric services and complex care. Highly comparable on clinical depth (nursing-led paediatric complex care) and multi-state footprint across NSW/ACT/VIC.
- Aruma: Major Australian NDIS disability services provider (formerly House with No Steps) delivering in-home and community disability supports nationally. Competes for the same NDIS-funded complex-care participants and shares the same B2B2C referral pathway via support coordinators.
- Cerebral Palsy Alliance: Specialist disability provider delivering NDIS-funded therapy, accommodation and in-home support including complex physical care. Overlaps directly with At Home Care's paediatric/adult physical-complex-care service lines.
- HenderCare: Australian in-home care provider offering NDIS, aged-care and injury-management nursing and personal care services across multiple states. Closely comparable on the nursing-led in-home complex-care model and multi-state operational structure.
- St Jude's Disability Services: Western Australia-headquartered NDIS provider offering complex disability, mental health and community nursing supports. Particularly relevant peer given overlapping WA geography and similar complex-care/specialist-nursing positioning.
Broad incumbents
- Australian Unity: Large diversified Australian mutual offering Home Care, disability and well-being services alongside broader health and financial-services operations. Overlaps in NDIS personal-care and complex in-home support but competes as a broader portfolio incumbent.
- Care Connect: Large, established Australian home-care service provider with NDIS, aged-care and disability programmes. Provides overlapping in-home and complex-care offerings as part of a broader portfolio rather than as a specialisation.
Emerging players
- Hireup: Tech-enabled NDIS platform matching participants with support workers across Australia. Disrupts the traditional referral-driven model that At Home Care relies on and competes for participant mind-share at the top of the funnel.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
At Home Care social profiles
Digital presenceAt Home Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
At Home Care leadership team
Management profileNumber of profiles
At Home Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
At Home Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about At Home Care
What does At Home Care do?
At Home Care is a nurse-led Australian provider of in-home disability support and complex nursing services for children and adults with spinal cord injuries, acquired brain injuries, neurological conditions, and other medically complex needs. Services are delivered 24/7 across Western Australia, Victoria, Queensland, and New South Wales, primarily funded through the NDIS and state injury insurance schemes (ICWA, TAC, NIISQ). The offering spans daily personal care, high-intensity nursing, paediatric complex care, supported independent living, respite accommodation, and a NDIS shared-management model branded At Home Flexi.
Is At Home Care a public or private company?
At Home Care is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was At Home Care founded?
At Home Care was founded in 2014. It employs 501 to 1,000 people.
Where is At Home Care based?
At Home Care is headquartered in Perth, Australia, in the Oceania region.
How does At Home Care make money?
Seven revenue lines are on record. NDIS Core Supports are the primary driver. The others are NDIS Capacity Building, insurance Commission of Western Australia (ICWA), transport Accident Commission (TAC) Victoria, national Injury Insurance Scheme Queensland (NIISQ), private/Fee-for-Service and wheelchair Accessible Van Hire.
Who are At Home Care's main competitors?
Direct peers on record are Life Without Barriers, each (formerly EACH Social and Community Health), Northcott, Aruma, Cerebral Palsy Alliance, HenderCare and St Jude's Disability Services. Broad incumbents are Australian Unity and Care Connect. Hireup is listed as an emerging player.
Does At Home Care have an API?
No public API is recorded for At Home Care.
What industry is At Home Care in?
At Home Care's product category is Disability & Complex Care Services. Its primary akta.pro industry code is HLAFAEAB, Personal Care / Non-Medical Home Care (Private Duty). Its NAICS code is 62161 and its SIC code is 8082.