Parts Warehouse

What Parts Warehouse does

Parts Warehouse is a US-based, private online retailer founded in 2008 and headquartered in Rockwall, Texas, specializing in OEM replacement parts for appliances, outdoor power equipment, tools, vacuums, pool and spa equipment, RVs, sewing machines, consumer electronics, and HVAC systems. The company operates a single direct-to-consumer e-commerce storefront — partswarehouse.com — backed by a catalog of over 2 million SKUs sourced from hundreds of manufacturers including Whirlpool, Samsung, DeWalt, Bosch, LG, Electrolux, GE, Makita, Dyson, MTD, Briggs & Stratton, and Husqvarna. Its proprietary 3-click parts finder allows customers to navigate by Make, Model, and specific part, differentiating on ease of use rather than algorithmic AI; inventory breadth and OEM-only positioning are the primary purchase drivers.

The business is structured around one-time transactional sales of individual parts at unit pricing, with no subscription or recurring revenue mechanic. Revenue flows exclusively through the company's own e-commerce channel in the United States; there are no physical retail locations and no third-party resellers. Customer support operates across phone (866-243-2721), email, and text (972-381-4644) with extended hours (text support 6AM-2AM CT), and the company layers a Price Match Guarantee on top of fast shipping to support conversion. The primary customer segment is DIY consumers (individual homeowners repairing their own equipment), with repair professionals serving as a secondary segment; both are motivated by access to genuine OEM parts over aftermarket alternatives.

Founded by Scott Clover, who serves as president, Parts Warehouse is a bootstrapped SMB with no parent company, no venture or institutional funding rounds, and no public M&A activity disclosed. It has accumulated third-party brand credentials including USA Today Champions 2025, Newsweek Best Online Shops 2025, BBB accreditation, and Shopper Approved recognition. Operational data — headcount of 11–50 employees, niche transactional SKU economics, and the absence of disclosed funding or acquisition activity — is consistent with a specialized, low-headcount, single-channel retailer rather than a venture-backed scale play.

Name

Parts Warehouse

Legal name

Parts Warehouse

Website

https://partswarehouse.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Parts Warehouse is a US-based, private online retailer of over 2 million OEM replacement parts across appliances, tools, outdoor equipment, and HVAC, serving DIY consumers and repair professionals through its partswarehouse.com e-commerce platform via transactional unit purchases.

Ownership category

akta.pro rank

Headquarters

HQ city

Rockwall

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Parts Sales: Direct sales of OEM replacement parts to consumers and potentially repair professionals through an e-commerce platform. Revenue is generated through one-time transactional purchases of parts.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Parts Warehouse is an online retail store that sells OEM (original equipment manufacturer) replacement parts and accessories for home appliances, outdoor power equipment, power tools, vacuums, pool and spa equipment, RVs, sewing machines, consumer electronics, and HVAC systems. Customers browse by manufacturer or product category, identify the correct part via a model-based search, and order individually priced SKUs for direct shipment within the United States. The company supports customers through phone, email, and text and backs orders with a price match guarantee.

Product overview

PartsWarehouse operates as a single e-commerce platform for OEM appliance replacement parts, offering over 2 million parts across ten product categories: Home Appliances, Outdoor Power Equipment, Tools, Vacuums, Pool/Spa, RV, Sewing, Consumer Electronics, and HVAC. The platform features a 3-click part finder tool where users select their appliance brand and model to locate compatible replacement parts. Additional services include multi-channel customer support (phone, email, text), order tracking, and a price match guarantee. The company stocks parts from hundreds of manufacturers including Whirlpool, Samsung, DeWalt, Bosch, LG, Electrolux, GE, Makita, Dyson, MTD, Briggs and Stratton, Husqvarna, and many others.

Differentiator

Problem solved

Functional benefit

Products and services

• PartsWarehouse Online Storefront

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Continental Battery SystemscoreChannel Partner/ Reseller/ DistributorContinental Battery Systems is a supplier partner of Parts Warehouse, awarded the 2025 Supplier of the Year Gold Category. They provide battery products that are sold through Parts Warehouse's e-commerce platform.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• PartSelect: PartSelect is a direct e-commerce specialist in OEM appliance replacement parts with similar manufacturer-categorized navigation and DIY/repair-pro customer base, making it the closest comparable to Parts Warehouse's core home-appliance offering.
• Coast Parts: Coast Parts is a US-based online appliance parts retailer with a manufacturer- and model-driven search flow directly comparable to Parts Warehouse's e-commerce catalog and DIY customer value proposition.
• Repair Clinic: Repair Clinic sells OEM appliance parts online and pairs them with how-to repair videos, competing head-on with Parts Warehouse for DIY and technician customers across the same major-appliance SKUs.
• Reliable Parts: Reliable Parts is a multi-channel retailer of appliance and HVAC parts with both e-commerce and physical stores, overlapping Parts Warehouse's HVAC and appliance categories and the repair-professional buyer.
• AppliancePartsPros.com: AppliancePartsPros.com is an e-commerce retailer of appliance replacement parts with a parts-by-model search experience closely mirroring Parts Warehouse's 3-Click Parts Finder, serving the same DIY consumer segment.

Broad incumbents

• eBay: eBay's marketplace aggregates new and used OEM appliance and equipment parts from thousands of sellers, serving as a broad incumbent alternative channel for the same DIY and hobbyist customers Parts Warehouse targets.
• Marcone Supply: Marcone is a large B2B distributor of appliance replacement parts serving the professional repair channel; it overlaps with Parts Warehouse's repair-professional segment but operates at greater scale and through trade accounts.
• Amazon: Amazon is the dominant generalist marketplace carrying OEM and aftermarket appliance, tool, and HVAC parts, setting the price-match baseline Parts Warehouse must hold and competing directly for the same online search traffic.
• Encompass Parts: Encompass is a national B2B distributor of appliance, HVAC, and consumer-electronics parts, comparable to Parts Warehouse's product breadth but focused on service-company trade accounts rather than DIY consumers.

Regional players

• eSpares: eSpares is a UK-focused e-commerce retailer of appliance and spare parts with an OEM-anchored catalog, making it a comparable online model to Parts Warehouse but serving a different geographic market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Parts Warehouse