What Isiline does

Isiline (legal entity I.S.I. Line srl, P.IVA 02462070042) is a regional Italian telecommunications operator headquartered in Saluzzo, Province of Cuneo, Piedmont. Founded in 1995 and operating as a private limited liability company, Isiline provides broadband internet connectivity to residential households, self-employed professionals (Partita IVA), and medium-to-large enterprises across multiple municipalities in the Piedmont region. The company explicitly markets itself as a Piedmont-focused alternative to national carriers, with 11-50 employees, ISO 9001:2015 and ISO 27001:2024 certifications, and membership in Confindustria Cuneo.

The core product portfolio spans FTTH (Fiber-to-the-Home) with up to 1 Gbps symmetric speeds and "banda garantita" (guaranteed uncontended bandwidth), FTTC (Fiber-to-the-Cabinet / fibra misto rame) up to 200 Mbps, FWA (Fixed Wireless Access) via Hyperline, and legacy HDSL/ADSL services. This multi-technology stack is delivered over a mix of proprietary fiber infrastructure in the Saluzzo-Cuneo corridor and Open Fiber wholesale arrangements that extend FTTH coverage. The business model is subscription-driven, with residential plans starting from €23.50/month and a tiered business portfolio offering asymmetric, symmetric, and ultra-fast (1 Gbps) tiers. Complementary revenue streams include voice line add-ons (Chiama Light, Chiama di più, Chiama FLAT), Wi-Fi router rentals (standard, refurbished, premium), expedited activation fees (Fast 2gg/5gg/8gg), and value-added services such as free Parental Control (AGCOM-compliant) and the "Isiline Expert" in-home field support.

Go-to-market combines an e-commerce portal (shop.isiline.it), inbound phone sales (0175 292929), a callback lead-capture flow, and a distinctive in-home expert consultation service. Marketing leverages a multi-channel digital stack (Google Ads remarketing, Facebook Pixel, LinkedIn and Instagram Insight Tags, Mailchimp newsletter, WhatsApp Business) alongside community sponsorships (Cuneo Granda Volley Serie A1 for five consecutive years, C'è Fermento festival, TEDxCuneo streaming) and a "Porta un Amico" customer referral program offering €1/month permanent discounts. The company is a payment integrator of Satispay and maintains compliance with AGCOM regulatory regimes (Delibera 156/23/CONS, 252/16/CONS, 203/18/CONS, 9/23/CONS).

Name

Isiline

Legal name

I.S.I. Line srl

Website

https://isiline.it

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Isiline is a Piedmont-based Italian regional telecom operator providing FTTH, FTTC, FWA, and HDSL/ADSL broadband (up to 1 Gbps) to residential, freelance, and SME customers via proprietary and Open Fiber wholesale infrastructure, with subscription-based pricing starting at €23.50/month.

Ownership category

akta.pro rank

Product category

Telecommunications / Internet Service Provider

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Incumbent Local Exchange Carriers (ILECs) (HDAIABAA)

akta.pro secondary industry

Secure Access Service Edge (SASE) & Secure SD-WAN (HDAIAFAH)

Keywords

• Broadband internet services
• Fiber to the home
• Fixed wireless access
• Business telecom solutions
• Voice line services

Headquarters

HQ city

Saluzzo

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Internet Service Subscription (Residential): Monthly recurring subscription fees for residential internet connectivity services including FTTH, FTTC, FWA, and ADSL. Pricing starts from €23.50/month for residential fiber plans.
2. Internet Service Subscription (Business): Monthly recurring subscription fees for business internet plans offering higher bandwidth tiers, symmetric speeds, and additional voice line options (e.g., HDSL, SHDSL, Hyperline Business, Fibra Azienda plans).
3. Voice Services (Optional Add-ons): Optional voice line add-ons for both residential and business plans, including options such as 'Chiama Light', 'Chiama di più', and 'Chiama FLAT', generating additional recurring revenue per line.
4. Equipment Rentals (Router Wi-Fi): Optional Wi-Fi router rental options including standard, refurbished, and premium variants, generating one-time or recurring hardware rental fees.
5. Fast Activation Options: Expedited service activation options (Fast 2gg, 5gg, 8gg) for FTTH and Wi-Fi services, charged as one-time fees.
6. Satispay Payment Processing: Acceptance of Satispay as a digital payment method for service transactions, likely generating minor transaction-based revenue.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels10 records

Core offering

Isiline is a regional Italian telecommunications operator providing ultra-fast fiber broadband (FTTH) and alternative connectivity (FTTC, FWA, HDSL, ADSL) to residential and business customers in Piedmont. Core offerings include tiered internet plans (residential, Partita IVA self-employed, and medium-to-large enterprise), optional voice line add-ons, and Wi-Fi router rentals. The service portfolio is complemented by value-added offerings such as the Isiline Expert on-site support service, the ImpresaDigitale digital business platform, and free AGCOM-compliant Parental Control.

Product overview

Isiline is an Italian telecommunications operator (I.S.I. Line srl) based in Saluzzo, Piedmont, providing internet connectivity services across multiple technology types. The product portfolio centers on a tiered offering architecture: Internet per la Casa (residential), Internet Partita IVA Liberi Professionisti (freelancers/self-employed), and Internet Medie Grandi Aziende (medium/large enterprises). Connectivity is delivered through multiple technologies including Fibra FTTH (fiber-to-the-home up to 1 Gbps), Fibra Ultraveloce (ultra-fast fiber plans at 100/1000 Mbps), Fibra Misto Rame/FTTC (fiber-copper hybrid up to 200 Mbps), Hyperline FWA (fixed wireless access), WiFi, and traditional ADSL/HDSL. These are complemented by value-added services including Isiline Expert (on-site technical support), Parental Control (minor protection filtering), and a referral program. Isiline operates infrastructure partnerships with Open Fiber for FTTH deployment and maintains ISO 9001 and ISO 27001 certifications.

Differentiator

Problem solved

Functional benefit

Products and services

• Internet per la Casa (Residential Internet) High-speed internet connectivity plans for residential customers and households in Piedmont, including fiber (FTTH), mixed fiber-copper (FTTC), and WiFi wireless options with speeds ranging from basic to ultra-fast 1 Gbps. Plans start at €23.50/month with optional voice line add-ons and router rental.
• Internet Partita IVA Liberi Professionisti (Self-Employed Professional Internet) Internet connectivity plans tailored for Italian freelancers and self-employed professionals (Partita IVA holders) in Piedmont, offering higher reliability and business-grade service levels compared to residential offerings, complemented by access to the ImpresaDigitale digital business platform.
• Internet Medie Grandi Aziende (Medium and Large Enterprise Internet) Comprehensive internet connectivity and telecommunications solutions for medium and large businesses in Piedmont, including dedicated lines, symmetric connections (HDSL, FTTC, FWA, Hyperline), business voice line packages, Wi-Fi options, and fast activation (Fast 2gg, 5gg, 8gg). Speeds range from 2/2 Mbps HDSL to 1000 Mbps symmetric FTTH.
• Isiline Expert On-site technical support service where an Isiline expert technician visits the customer's home to provide personalized guidance, optimize the internet setup, and ensure best performance of Isiline services. Available for residential and small business customers.
• ImpresaDigitale Digital business management platform offering tools such as bank reconciliation (riconciliazione bancaria) and privacy management modules, provided to Isiline business and professional customers. Referenced in connection with Voucher Connettività benefits.
• Parental Control Free web content filtering service that blocks inappropriate content for minors, compliant with AGCOM Resolution 9/23/CONS of January 25, 2023. Activated by customers via the Area Clienti (customer portal).

Quantifiable outcome

• Up to 1 Gbps symmetric (1000 Mbps download and upload) fiber connectivity with guaranteed bandwidth
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Open FibercoreTechnology or IntegrationIsiline partners with Open Fiber, a wholesale-only fiber network operator, to deliver ultra-fast FTTH internet services in areas where Open Fiber has deployed its infrastructure. Isiline resells fiber services (Fibra Ultraveloce by OF) to both residential and business customers under this wholesale partnership, extending Isiline's coverage without proprietary fiber build-out.
• Dasa-RagisterminorOthersDasa-Ragister is the certification body that issued Isiline's ISO 9001:2015 and ISO 27001:2024 certifications. The partnership involves third-party audit and certification of Isiline's quality and information security management systems.
• Confindustria CuneominorOthersIsiline is a member of Confindustria Cuneo, the provincial association of the Italian Confederation of Industry. Membership provides access to industry representation, networking, and advocacy resources within the Cuneo business community.
• Cuneo Granda VolleyminorGTM or Marketing PartnerIsiline has been the main sponsor (main sponsor) of Cuneo Granda Volley women's Serie A1 volleyball team for five consecutive years. The sponsorship provides brand visibility at a high-profile sporting event targeting the local Piedmont community.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Fastweb: Fastweb is one of Italy's largest alternative fixed-line telecom operators, offering FTTH/FTTC broadband, voice, and mobile services nationwide. It is a broader incumbent in Isiline's market, with overlapping FTTH and business connectivity offerings but a national scale Isiline does not match.
• Vodafone Italia: Vodafone Italia is a major national carrier offering fixed broadband (FTTH/FTTC), mobile, and converged services to consumers and businesses. It competes with Isiline in Piedmont's residential and business broadband market as a full-portfolio national operator.
• TIM (Telecom Italia): TIM is Italy's incumbent fixed-line telecommunications operator, providing FTTH, FTTC, ADSL, and voice services nationwide. It is the dominant incumbent competitor Isiline faces in Piedmont, with overlapping residential and business broadband offerings.
• WindTre: WindTre is a major Italian mobile and fixed-line operator (formed from the merger of Wind and 3 Italia) offering converged broadband and mobile services nationwide. It is a broad incumbent competitor to Isiline in Piedmont's residential fixed broadband market.
• Aruba SpA: Aruba is one of Italy's largest web hosting, cloud, and domain players that has expanded into fiber broadband and data center services for businesses and professionals. It overlaps with Isiline's P.IVA/business segment and is increasingly active in regional fiber rollouts, often via Open Fiber.

Regional players

• Acantho: Acantho is a regional Italian B2B-focused fiber and ICT services provider headquartered in Emilia-Romagna, serving enterprises and public administration with dedicated fiber, cloud, and managed services. It is comparable to Isiline's enterprise/medium-business segment but operates in a different geography.

Direct peers

• Linkem: Linkem is an Italian fixed-wireless broadband operator offering FWA and FTTH services to residential and business customers, with a strong footprint in southern and central Italy. It is comparable to Isiline as a competitive altnet ISP using a mix of wireless and fiber technologies.
• EOLO: EOLO is a major Italian alternative broadband operator focused primarily on FWA (Fixed Wireless Access) and FTTH, serving residential and SMB customers in underserved and semi-urban areas across Italy. It directly overlaps with Isiline in customer segments, technology mix, and altnet positioning against national incumbents.
• Convergenze: Convergenze is a regional Italian telecommunications operator offering fiber, FWA, and business connectivity services, primarily in southern Italy. It is a comparable regional altnet to Isiline, with similar customer segmentation between residential and SMB.
• Tiscali: Tiscali is an Italian-origin ISP (historically strong in Sardinia) now offering FTTH, FTTC, and mobile services to residential and business customers across Italy. It competes with Isiline in the same altnet/fiber broadband category with similar product structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/IsilineNetwork
• LinkedInlinkedin.com/company/isiline
• Instagraminstagram.com/isiline.it

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Isiline