Sys Online

What Sys Online does

Systems Online LLC, founded in 1999 and privately held in Sheridan, Wyoming, provides electronic parts catalog software and eCommerce solutions to original equipment manufacturers (OEMs) of complex industrial, agricultural, marine, material-handling, forestry, food-service, and road-construction equipment. The company enables these manufacturers to deliver interactive aftermarket parts catalogs across their dealer networks, technician channels, and end consumers, supporting both B2B dealer ordering and B2C self-service part purchases. Per company materials, EzParts is trusted by over 40,000 dealers worldwide, supports 80+ brands, and is available in 30+ languages. Named customers include Mercury Marine, Liberty Pumps, Buhler Industries, Crown Equipment, MacDon, Tigercat, Welbilt, and LeeBoy, with reported outcomes including 99%-100% dealer adoption, ~70% manpower savings, and B2B/B2C sales growth.

The core technology is the EzParts platform, offered in three deployment variants: EzParts Enterprise (self-hosted on customer domain or cloud), EzParts SaaS (managed high-availability cloud), and EzParts Distributed Media (local network and standalone-PC installations). The stack is complemented by add-on modules including EzUpdater for remote catalog updates, EzData Tools for data editing and import automation, native iOS and Android applications with offline capability, responsive online browsing, integrated analytics, and a Print Engine that dynamically generates PDF parts books. The platform integrates with SAP, Oracle, JD Edwards, BAAN, MAPICS, Microsoft AX, Glovia, Epicor, and Intuitive ERP systems, supports SAP Ariba punchout for procurement, runs on dedicated cloud clusters in Houston, TX and Fremont, CA, and is built/maintained with engineering staff based in Kharkiv, Ukraine alongside US operations.

Sys Online monetizes through SaaS subscriptions for hosted deployments, enterprise licenses for self-hosted on-premise deployments, managed cloud hosting, fixed-fee data conversion services, and bundled discovery, implementation, and training services. Pricing is quote-based and not publicly disclosed, with billing on monthly, quarterly, or annual terms requiring prepayment. Go-to-market is consultative enterprise field sales supported by content marketing (SEO-optimized website and blog), free demos, and published case studies. The company is bootstrapped with no disclosed outside capital, has no known parent or M&A activity, and employs 40+ full-time staff across the United States and Europe.

Name

Sys Online

Legal name

Systems Online LLC

Website

https://sysonline.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

Sys Online is a privately held U.S. software company founded in 1999 that provides electronic parts catalog software (EzParts) and eCommerce solutions to OEM manufacturers, enabling dealer networks, technicians, and end consumers to identify and order replacement parts across cloud, distributed, and mobile deployments.

Ownership category

akta.pro rank

Headquarters

HQ city

Rock Springs

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. SaaS Subscription: Software as a Service subscription model for EzParts hosted solutions with high availability cloud infrastructure. Includes product support with every implementation.
2. Enterprise License: On-premise or customer-cloud hosted enterprise electronic parts catalog software licensing with customization and support.
3. Data Conversion Services: One-time or ongoing data conversion services for electronic parts catalog data, based on fixed fee quoted upon customer request. Costs are affordable and transparent.
4. Discovery and Implementation: Expert discovery and implementation services included with all products, with staff assisting in identifying processes, requirements, gap analysis, and statement of work.
5. Cloud Hosting: Managed cloud catalog implementations with high site availability on dedicated cloud catalog servers.
6. Training and Support: Training included with all products at no additional cost as part of the partnership approach.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Sys Online (Systems Online) develops and sells the EzParts electronic parts catalog software platform, enabling OEM manufacturers to publish interactive parts catalogs to dealers, technicians, and end consumers. Offerings span cloud SaaS hosting (EzParts SaaS), enterprise on-premise/customer-cloud deployment (EzParts Enterprise), distributed media installations (EzParts DM), native mobile apps with offline access, and complementary tools for data editing, updates, analytics, PDF parts book generation, and integrated eCommerce.

Product overview

Sys Online (Systems Online) offers a comprehensive electronic parts catalog software platform called EzParts with multiple deployment options and add-on modules. The core EzParts brand encompasses three main product variants: EzParts Enterprise (self-hosted/cloud deployment), EzParts SaaS (managed cloud service), and EzParts Distributed Media (local network/offline deployment). These are complemented by add-on tools including EzUpdater (for distributed media updates), EzData Tools (data editing and import automation), Native Mobile Apps (iOS/Android offline access), Online Browsing (responsive web access), Analytics (site usage reporting), and Print Engine (PDF generation). The company also offers Parts Portal CMS as a separate eCommerce-enabled parts portal solution. The product portfolio supports manufacturers in delivering interactive parts catalogs across multiple channels including dealer networks, technicians, and end consumers, with capabilities spanning eCommerce, search functionality, real-time updates, and integration with enterprise systems like SAP, Oracle, and Microsoft Dynamics.

Differentiator

Problem solved

Functional benefit

Brands

• EzParts Enterprise: Online electronic parts catalog software solution hosted on customer domain or cloud.
• EzParts SaaS
• Parts Portal CMS
• EzParts DM
• EzUpdater
• EzData Tools

Products and services

• EzParts Enterprise Online electronic parts catalog software hosted on the customer's domain or cloud, providing OEM manufacturers with a full-featured interactive parts catalog including customization through themes and business rules, eCommerce, analytics, dynamic PDF print engine, and integration with enterprise systems.
• EzParts SaaS Managed SaaS electronic parts catalog solution hosted on Sys Online's dedicated high-availability cloud infrastructure, providing manufacturers with a full-featured, always-available parts catalog with integrated eCommerce and analytics on a subscription basis.
• EzParts Distributed Media (DM) Electronic parts catalog software installed on local networks and standalone PCs for distributed or offline use, supporting on-demand updates via internet or storage media.
• Parts Portal CMS Full-featured parts portal and eCommerce solution built around a content management system, designed for parts, garments, and accessories (PG&A), combining catalog capabilities with online shopping for dealers and end consumers.
• Native Mobile Apps (EzParts Mobile) Native mobile applications for iOS and Android that allow parts catalog data to be stored on mobile devices for offline access, enabling dealers, technicians, and end consumers to look up parts without connectivity.
• EzUpdater On-demand updating tool that pushes updates to remote electronic parts catalog implementations via internet connectivity or physical storage devices and media.
• EzData Tools Catalog editing and maintenance tools that let manufacturers maintain parts catalog data and automate imports to shorten publication cycles and reduce ongoing maintenance costs.
• Analytics Integrated analytics module providing site usage, user behavior, and engagement reporting on the parts catalog for manufacturer marketing teams.
• Print Engine Dynamic PDF parts book generation engine that builds printed parts catalogs and manuals on demand directly from the electronic parts catalog data.
• Data Conversion Services Professional services for converting and preparing a manufacturer's parts catalog data for use in EzParts implementations, offered as one-time or ongoing engagements on a fixed-fee basis.
• Discovery and Implementation Services Expert discovery and implementation services bundled with every EzParts deployment, covering process identification, requirements gathering, gap analysis, statement-of-work development, customization, and training.

Quantifiable outcome

• 99% dealer adoption rate achieved by customer Buhler Industries with 70% manpower savings
• +7 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature8 records

Partnerships

Nine partnerships are on record, tiered core.

• SAPcoreTechnology or IntegrationERP system integration partner. EzParts electronic parts catalog software integrates with SAP ERP systems for seamless data exchange with manufacturer enterprise systems.
• SAP AribacoreTechnology or IntegrationE-procurement integration partner. EzParts supports punchout catalog functionality allowing buyers to access supplier catalogs from within SAP Ariba procurement platform and add items directly to shopping carts.
• OraclecoreTechnology or IntegrationERP system integration partner. EzParts integrates with Oracle ERP systems for data exchange with manufacturer enterprise systems.
• JD Edwards (JDE)coreTechnology or IntegrationERP system integration partner. EzParts integrates with JDE ERP systems for data exchange.
• MAPICScoreTechnology or IntegrationERP system integration partner. EzParts integrates with MAPICS ERP systems for manufacturer data exchange.
• BAANcoreTechnology or IntegrationERP system integration partner. EzParts integrates with BAAN ERP systems for data exchange.
• Microsoft AXcoreTechnology or IntegrationERP system integration partner. EzParts integrates with Microsoft AX ERP systems for data exchange.
• GloviacoreTechnology or IntegrationERP system integration partner. EzParts integrates with Glovia ERP systems for manufacturer data exchange.
• EpicorcoreTechnology or IntegrationERP system integration partner. EzParts integrates with Epicor ERP systems (Epicore) for data exchange.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Syncron: Provides aftermarket pricing, inventory, and service parts optimization software for manufacturers; adjacent SaaS for OEM aftermarket operations that often pairs with electronic parts catalog tools.
• inRiver: Product Information Management platform purpose-built for B2B manufacturers; overlaps in the product data, catalog publishing, and channel syndication workflow that EzParts supports.

Direct peers

• Mitchell 1 (Snap-on): Automotive aftermarket parts catalog and shop management software; competes in electronic parts lookup and catalog delivery, comparable to EzParts in OEM-driven dealer/technician workflows.
• PartsTech: Cloud-based parts catalog and ordering platform serving automotive aftermarket distributors and service shops; directly comparable SaaS-based electronic parts catalog model.
• ARI Network Services (Solera Holdings): Provides electronic parts catalogs, dealer websites, and data services for marine, RV, and power sports OEMs — directly overlapping Sys Online's electronic parts catalog business for equipment manufacturers.

Broad incumbents

• Akeneo: PIM and product data experience platform serving manufacturers and brands; overlaps with EzParts' product data management and catalog publishing capabilities at the enterprise tier.
• Shopify: Broad commerce platform with B2B features (Shopify Plus) increasingly used by manufacturers for direct-to-dealer and consumer parts storefronts.
• BigCommerce: Headless eCommerce platform used by OEMs and B2B brands; competes for the storefront/eCommerce portion of the electronic parts catalog stack.
• Stibo Systems: Enterprise Product Information Management (PIM) platform that competes for the product data and catalog workflow layer Sys Online addresses for large OEMs.

Regional players

• CDK Global: Dealer management systems and integrated retail technology for automotive and equipment dealers; complementary to Sys Online's catalog for dealer-network operations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/systems-online-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sys Online