Haceb
- Company typePrivate
- Founded1985
- HeadquartersBeirut, Lebanon
- Headcount51–100
- GTM typeB2B
- OfferingServices
Haceb firmographics
Firmographics- Name
- Haceb
- Legal name
- Haceb SAL
- Website
- https://haceb.com.lb
- Company type
- Private
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Haceb industry classification
Industry- Product category
- Enterprise IT Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)
- akta.pro secondary industries
- Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA), Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA), Enterprise Case Management & Request Fulfillment Platforms (HDAEALAJ)
Keywords
Where Haceb is headquartered
LocationHeadquarters
- HQ city
- Beirut
- HQ country
- Lebanon
- HQ region
- Middle East
Offices2 records
Markets served
Haceb business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Professional Services - Implementation: Core revenue stream from implementing ERP systems (Dynamics 365 Business Central, Odoo), CRM solutions, IT infrastructure, and digital transformation projects. Implementation includes consulting, configuration, data migration, training, and change management.
- Software Licensing: Revenue from reselling Microsoft Dynamics 365 products, Odoo subscriptions, and other software platforms. Includes ongoing software maintenance and support contracts.
- Hardware Sales: Sales of Lenovo commercial devices (ThinkPad, ThinkCentre, ThinkStation), Lexmark printers and multifunction devices, and related IT infrastructure equipment. Includes device configuration and deployment services.
- Managed Services & Support: Ongoing technical support, system maintenance, performance optimization, and IT managed services. Includes warranty service for Lenovo devices and Acronis backup solutions.
- Training & Enablement: Haceb Upskill provides Microsoft-certified training programs including MB-820 (40-hour Business Central developer program) and PL-300 (24-hour Power BI analytics program). Delivered by Microsoft Certified Trainers.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Haceb product offering
Product offeringCore offering
Haceb is a Lebanese enterprise technology partner that implements, resells, and supports ERP (Microsoft Dynamics 365 Business Central and Odoo), CRM (Dynamics 365 Sales, Customer Service, Customer Insights, Field Service), and business intelligence (Microsoft Power Platform) solutions for mid-to-large enterprises across the MENA region. The company also supplies Lenovo computing devices and Lexmark printing hardware, deploys Fortinet/Corning IT infrastructure, delivers Microsoft-certified training under the Haceb Upskill brand, and develops the proprietary Kayan HR platform tailored for Lebanese and MENA compliance requirements.
Product overview
Haceb offers a comprehensive portfolio of enterprise technology solutions combining Microsoft Dynamics 365 platforms, Microsoft Power Platform tools, and in-house developed products. The core offering centers on Microsoft Dynamics 365 Business Central and Odoo as alternative ERP platforms, supplemented by specialized Dynamics 365 modules for Field Service, Customer Service, Customer Insights, and Sales. The Microsoft Power Platform suite (Power BI, Power Apps, Power Automate, Power Pages) extends these capabilities with analytics, custom applications, workflow automation, and external portals. Additionally, Haceb provides hardware solutions through Lenovo devices and Lexmark printers, plus the proprietary Kayan HR platform purpose-built for MENA compliance requirements. This multi-vendor, multi-product approach enables Haceb to address ERP, CRM, business intelligence, custom application development, workflow automation, HR/payroll, and IT infrastructure needs from a single partner.
Differentiator
Problem solved
Functional benefit
Brands
- Kayan HR: A comprehensive, web-based HR and payroll platform built specifically for the Middle East and North Africa region, handling multi-language, multi-currency, multi-branch setups and fully aligned with Lebanese taxation laws, NSSF reporting, and Ministry of Finance requirements.
Products and services
- Microsoft Dynamics 365 Business Central Complete cloud ERP platform for mid-market enterprises covering financials, supply chain, manufacturing, project management, and sales in one connected system; trusted by 50,000+ businesses globally and named 'Best ERP System' by Forbes Advisor in 2024. Sold and implemented by Haceb as Microsoft Designated Partner.
- Odoo Applications Modular ERP platform with integrated CRM, eCommerce, accounting, inventory, project management, and marketing automation modules that scales with business needs; includes AI-driven invoice processing and Copilot-style agents. Implemented by Haceb as a Certified Odoo Partner across retail, real estate, FMCG, and logistics.
- Microsoft Dynamics 365 Field Service Field service management module that helps field teams schedule smarter, spot problems early with IoT-enabled predictive maintenance, and complete repairs with remote assistance capabilities. Targeted at enterprises with field technicians and equipment fleets.
- Microsoft Dynamics 365 Customer Service Customer service platform that centralizes interactions across channels, delivers AI-driven next-best-action insights, and enables omnichannel engagement via live chat, SMS, voice, and social media for enterprise support operations.
- Microsoft Dynamics 365 Customer Insights Customer data platform that consolidates data across the business into unified customer profiles with AI-powered segmentation, predictive analytics, and real-time customer journey visualization. Targeted at marketing and CX teams.
- Microsoft Dynamics 365 Sales Sales CRM platform with embedded AI (Copilot) for lead and opportunity management, conversation intelligence, sales accelerator workflows, and AI-suggested next steps to help enterprise sales teams close deals faster.
- Microsoft Power BI Business intelligence and analytics platform that connects to multiple data sources (SharePoint, Dataverse, Azure), builds interactive dashboards, and provides AI-powered insights, proactive anomaly alerts, and natural language Q&A for data-driven decisions.
- Microsoft Power Apps
Quantifiable outcome
- Eliminated spreadsheets and reduced manual errors through unified ERP implementation
- +5 more outcomes
Companies that use Haceb
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles5 records
Haceb technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability13 records
Feature5 records
Haceb partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and secondary.
- NexthinkcoreRegion's first Nexthink partner, pioneering digital-employee-experience solutions that help workforces stay productive and engaged through proactive IT support and digital environment visibility.
- LenovocoreLenovo Platinum Partner in Lebanon with direct access to full Lenovo commercial portfolio, priority support channels, and certified warranty service. Supplies ThinkPad, ThinkCentre, ThinkStation, IdeaPad, and IdeaCentre devices with configuration and deployment services.
- MicrosoftcoreMicrosoft Designated Partner for Dynamic 365 Business Application and Microsoft Modern Work. Also holds Microsoft Solution Partner Designation for Business Applications and is a Microsoft Training Services Partner. Delivers official Microsoft training programs including MB-820 and PL-300 certifications.
- DiligentcoreDiligent Regional Partner delivering unified GRC (Governance, Risk, and Compliance) and ESG platforms throughout the Middle East. Originally formed partnership in 2011 as ACL before acquisition.
- LexmarkcoreLexmark Expert Partner providing reliable printing solutions including monochrome and color laser printers, multifunction devices, and enterprise management software with fleet management capabilities.
- AcronissecondaryAcronis Certified Partner providing cyber protection and backup solutions as part of comprehensive IT infrastructure and security offerings.
- OdoocoreCertified Odoo Partner with hands-on implementation experience across retail, real estate, FMCG, logistics, and more. Implements Odoo's modular ERP platform with AI-powered features.
- CorningsecondaryCorning certified installation partner for fiber optic cabling infrastructure. Provides high-speed, low-latency fiber optic networking as part of enterprise infrastructure solutions.
- FortinetsecondaryFortinet expertise for secure network switching and routing. Designs Fortinet network architectures matching customer topology and security requirements.
- BitdefendersecondaryPartnership for cybersecurity solutions as part of comprehensive IT security offerings.
Scale indicators4 records
Recent moves17 records
Expansion highlights6 records
Haceb competitors and assessment
Company assessmentRegional players
- Alpha Data (UAE): UAE-based Microsoft partner delivering Dynamics 365, Azure, and enterprise solutions to GCC enterprises. Comparable given shared Microsoft Gold partner status and MENA enterprise customer focus.
- Mindware: Leading MENA IT value-added distributor and solutions provider covering enterprise software, hardware, and services. Comparable as a regional multi-vendor IT ecosystem participant with overlapping Microsoft and hardware relationships.
- StarLink (MENA): MENA-focused IT security and enterprise solutions distributor covering cybersecurity, infrastructure, and software. Comparable as an adjacent regional partner competing for similar enterprise IT budgets across the Gulf.
- Algoritm: UAE-headquartered Microsoft Gold Partner delivering Dynamics 365, Power Platform, and Azure solutions across the Middle East. Directly comparable as a regional Microsoft-focused enterprise applications SI serving similar mid-to-large enterprise customers in MENA.
- Stigen: Lebanese-founded IT services firm specializing in Microsoft, enterprise applications, and infrastructure consulting across MENA. Comparable given shared Dynamics/Microsoft focus and Beirut origins with regional expansion.
- MDS Computers (Middle East): MENA IT distribution and solutions provider delivering enterprise hardware, software, and services. Comparable as a regional multi-vendor IT partner overlapping with Haceb's Lenovo reselling and enterprise solutions practice.
Direct peers
- Integrated Consulting (Lebanon): Lebanese Microsoft partner delivering Dynamics 365 and enterprise applications implementations. Comparable as a Beirut-headquartered Microsoft Dynamics peer targeting similar mid-market and enterprise clients in Lebanon and MENA.
- Logicon (Lebanon): Lebanese IT consultancy offering enterprise software implementation, IT infrastructure, and managed services. Comparable as a Beirut-based peer competing for similar Dynamics/ERP consulting engagements.
- Tabbara Group: Lebanese IT solutions provider offering Microsoft, Oracle, and SAP implementations with similar consulting-led business model and Lebanese market roots. Directly comparable given overlapping ERP/CRM focus and shared Beirut-headquartered regional delivery.
Broad incumbents
- GBM (Gulf Business Machines): Major MENA-focused IT services and solutions provider (IBM heritage) delivering infrastructure, software, and consulting across the GCC. Comparable as a larger regional incumbent competing for similar enterprise IT transformation mandates.
Market position
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Haceb social profiles
Digital presenceHaceb financial estimates
Financial estimateRevenue estimate
Valuation estimate
Haceb leadership team
Management profileNumber of profiles
Profiles5 records
Haceb funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Haceb M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Haceb
What does Haceb do?
Haceb is a Lebanese enterprise technology partner that implements, resells, and supports ERP (Microsoft Dynamics 365 Business Central and Odoo), CRM (Dynamics 365 Sales, Customer Service, Customer Insights, Field Service), and business intelligence (Microsoft Power Platform) solutions for mid-to-large enterprises across the MENA region. The company also supplies Lenovo computing devices and Lexmark printing hardware, deploys Fortinet/Corning IT infrastructure, delivers Microsoft-certified training under the Haceb Upskill brand, and develops the proprietary Kayan HR platform tailored for Lebanese and MENA compliance requirements.
Is Haceb a public or private company?
Haceb is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Haceb founded?
Haceb was founded in 1985. It employs 51 to 100 people.
Where is Haceb based?
Haceb is headquartered in Beirut, Lebanon, in the Middle East region.
How does Haceb make money?
Five revenue lines are on record. Professional Services - Implementation is the primary driver. The others are software Licensing, hardware Sales, managed Services & Support and training & Enablement.
Who are Haceb's main competitors?
Regional players on record are Alpha Data (UAE), Mindware, StarLink (MENA), Algoritm, Stigen and MDS Computers (Middle East). Direct peers are Integrated Consulting (Lebanon), Logicon (Lebanon) and Tabbara Group. GBM (Gulf Business Machines) is listed as a broad incumbent.
Does Haceb have an API?
No public API is recorded for Haceb.
What industry is Haceb in?
Haceb's product category is Enterprise IT Services. Its primary akta.pro industry code is BPAHAEAI, ERP, CRM & Enterprise Applications Consulting, with a secondary code of HDAEAEAA, Core ERP Suites (Financials, Procurement, Projects). Its NAICS code is 541511 and its SIC code is 7370.