Bus Online Tickets
BusOnlineTicket.com is a Malaysian-headquartered online travel marketplace aggregating roughly 200 bus operators and 8,000+ routes across Malaysia, Singapore, and adjacent Southeast Asian corridors, with train, ferry and bus-plus-hotel inventory offered direct-to-consumer via web and mobile apps.
- Company typePrivate
- Founded2016
- HeadquartersKuala Lumpur, Malaysia
- Headcount1–10
- GTM typeB2C
- OfferingDigital Commerce or Content
What Bus Online Tickets does
BusOnlineTicket.com is an online travel marketplace that aggregates bus, train and ferry inventory across Malaysia, Singapore and adjacent Southeast Asian corridors for direct-to-consumer booking. The platform lists approximately 200 bus operators across more than 8,000 routes — including KKKL, Transnasional, Plusliner, WTS Travel & Tours, Starmart, Aerobus and dozens more — alongside train partners KTMB (KTM/ETS) and Express Rail Link (KLIA Ekspres/KLIA Transit), and ferry operators covering Malaysia's islands (Tioman, Perhentian, Langkawi, Redang, Kapas), Singapore's Southern Islands, and cross-border links to Batam, Bintan, Koh Lipe and Indonesia. Sister sites operate in Thailand (busonlineticket.co.th) and Indonesia (busonlineticket.co.id), and a referral extension covers Europe/US coach routes. The product surfaces are a multilingual, multi-currency website (English, Bahasa Malaysia, Chinese; RM/S$/Rp) plus iOS, Android and Huawei apps that have logged 150K+ downloads and 50K+ monthly active users with a 4.3 rating.
Monetization is primarily transaction-based: the company earns commissions from operators on each bus, train and ferry ticket sold and, on most transactions where a processing fee applies, passes through a small fee from end customers (often waived depending on the operator). Supplementary revenue comes from affiliate/referral commissions with Agoda (Bus + Hotel bundled bookings) and Klook (tours & attractions), with an additional third-party Agent Registration and Affiliate Program distributing tickets via resellers. Differentiation rests on breadth of supply, counter-price parity, multi-currency payment coverage of 20+ rails (Visa, Mastercard, PayPal, PayNow, GrabPay, TNG, OVO, Boost, Setel, ShopeePay, Maybank2u, CIMB Click, Hong Leong, RHB, BNI, Mandiri, AliPay, DBS PayLah!, Atome, AXS), and convenience features such as QR-code boarding, the BOT Miles loyalty program (with NTUC Link integration in Singapore), and the BOT GoFlexi reschedule/cancellation function.
The business is privately held, headquartered in Kuala Lumpur with a Singapore presence (Lazada One), and operates with a headcount of 1–10 employees. Customer segments split between leisure travelers (tourists, cross-border shoppers, island visitors) and local commuters/cross-border workers; both segments transact predominantly through self-serve web and mobile flows with SEO and promotional email as primary acquisition channels. No funding rounds, revenue figures, or management-team details are disclosed in the available data, and the ownership structure is not publicly documented.
Bus Online Tickets firmographics
Firmographics- Name
- Bus Online Tickets
- Legal name
- BusOnlineTicket
- Website
- https://busonlineticket.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- BusOnlineTicket.com is a Malaysian-headquartered online travel marketplace aggregating roughly 200 bus operators and 8,000+ routes across Malaysia, Singapore, and adjacent Southeast Asian corridors, with train, ferry and bus-plus-hotel inventory offered direct-to-consumer via web and mobile apps.
- Ownership category
- akta.pro rank
Bus Online Tickets industry classification
Industry- Product category
- Online Ground Transportation Ticketing
- NAICS
- Interurban and Rural Bus Transportation (48521), Interurban and Rural Bus Transportation (485210)
- SIC
- Transportation Services (4700)
- akta.pro primary industry
- Intercity Bus Aggregators/Marketplaces (Scheduled Coach Ticketing Platforms) (THAIADAH)
- akta.pro secondary industry
- Rail & Intercity Bus Booking Engines (THALADAD)
Keywords
Where Bus Online Tickets is headquartered
LocationHeadquarters
- HQ city
- Kuala Lumpur
- HQ country
- Malaysia
- HQ region
- Asia
Offices2 records
Markets served
Bus Online Tickets business model
Business model- GTM type
- B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Technology or R&D, Marketing or Sales, Operations, Personnel
Revenue model
- Transaction Commission from Operators: BusOnlineTicket.com earns a commission on each bus, train, and ferry ticket sold through its platform, passed through from partner operators at the same ticket price as counter sales. The platform charges a minimal processing fee in most cases waived depending on the operator.
- Affiliate / Referral Fees (Agoda, Klook): Partnership with Agoda for Bus + Hotel bookings and Klook for tours and attractions generates referral/affiliate fees when customers book through these integrated partners.
- Processing Fees: A minimum processing fee is charged per transaction, though in most cases waived depending on the bus operator selected. This represents a supplementary revenue stream.
- Agent / Affiliate Program: Third-party agents and affiliates can register to sell tickets and earn commissions, creating a distribution revenue stream.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard Bus Ticket (counter price) |
| Transaction based/ take rate | Pay-as-you-go | Singapore Island Cruise Ferry |
| Transaction based/ take rate | Pay-as-you-go | Super Fast Ferry Ventures (Penang - Langkawi) |
| Transaction based/ take rate | Pay-as-you-go | Kuala Lumpur to Taman Negara (Bus + Boat) |
| Transaction based/ take rate | Pay-as-you-go | Koh Lipe to Langkawi Ferry |
| Transaction based/ take rate | Pay-as-you-go | WTS Travel & Tours Coach |
| Transaction based/ take rate | Pay-as-you-go | KLIA2 to Genting Highlands (Aerobus) |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
Bus Online Tickets product offering
Product offeringCore offering
BusOnlineTicket.com is an online travel booking marketplace that aggregates approximately 200 bus operators with 8,000+ routes, alongside KTM/ETS/KLIA Ekspres train services and numerous ferry operators across Malaysia, Singapore, Indonesia, and Thailand. It sells bus, train, and ferry tickets directly to individual consumers through its website and mobile apps (iOS, Android, Huawei), earning commissions on each transaction at the same ticket prices as operator counters.
Product overview
BusOnlineTicket.com is an online travel booking marketplace platform that aggregates bus, train, ferry, and hotel transportation services across Malaysia, Singapore, and surrounding regions. The core product portfolio includes Bus Tickets (with over 8,000 routes from ~200 operators), Train Tickets (KTM/ETS and KLIA Ekspres), Ferry Tickets (to islands and neighboring countries), and Bus + Hotel packages via Agoda integration. Supporting products and features include a Mobile App (150K+ downloads), BOT Miles Loyalty Program with NTUC Link integration, BOT GoFlexi flexible booking/reschedule service, Bus Charter for group travel, and an Affiliate Program. The platform operates primarily as a web-based service with mobile app support for iOS, Android, and Huawei devices, and extends to Europe/US coach bookings through third-party referral partnerships.
Differentiator
Problem solved
Functional benefit
Products and services
- Bus Tickets
Quantifiable outcome
- 150K+ app downloads and 50K+ monthly active users
- +2 more outcomes
Companies that use Bus Online Tickets
Customer profileNamed customers15 records
Segments2 records
Ideal customer profiles2 records
Bus Online Tickets technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration23 records
Feature5 records
Bus Online Tickets partnerships and signals
Strategic signalPartnerships
53 partnerships are on record, tiered core and minor.
- KKKL ExpresscoreKKKL Express (Terus Nanti) is a prominent express bus operator in Malaysia and Singapore, offering routes including Singapore-Kuala Lumpur, Singapore-Malacca, and Singapore-Genting Highlands. Featured prominently at Golden Mile Complex, TBS, and Larkin Sentral terminals on BusOnlineTicket.com.
- TransnasionalcoreTransnasional is one of the largest express bus operators in Malaysia, listed as a popular operator at TBS and Larkin Sentral terminals. Provides extensive route coverage across Peninsular Malaysia.
- PluslinercorePlusliner is a major Malaysian express bus operator listed as a popular bus at TBS terminal, providing routes across Malaysia.
- Sani ExpresscoreSani Express is a popular Malaysian express bus operator featured on BusOnlineTicket.com.
- Perdana ExpresscorePerdana Express is a popular Malaysian express bus operator featured on BusOnlineTicket.com.
- LA HolidayscoreLA Holidays is a popular Malaysian express bus operator featured on BusOnlineTicket.com, with routes including Kuantan to Penang.
- KPB ExpresscoreKPB Express is a popular Malaysian express bus operator featured on BusOnlineTicket.com.
- Mayang Sari ExpresscoreMayang Sari Express is a popular express bus operator frequently featured at Larkin Sentral terminal in Johor Bahru.
- Causeway Link ExpresscoreCauseway Link Express is a cross-border bus operator connecting Singapore and Johor Bahru, featured at Larkin Sentral terminal.
- Starmart ExpresscoreStarmart Express is a popular Singapore-registered express bus operator operating routes including Singapore-Kuala Lumpur, featured at Golden Mile Complex.
- WTS Travel & Tours Pte LtdcoreWTS Travel & Tours was incorporated in 1989 and is one of the largest fleet-owner in the Travel & Tour industry in Singapore. Fleet of more than 60 deluxe coaches operating Singapore-Kuala Lumpur, Singapore-Malacca, and Singapore-Genting Highlands routes. Multiple retail outlets in Singapore (Suntec City, Lot One, Causeway Point, Downtown East, Jurong Point, Our Tampines Hub).
- Transtar TravelcoreTranstar Travel Pte Ltd is a Singapore-registered express bus operator featured at Golden Mile Complex, operating cross-border routes.
- Golden Coach ExpresscoreGolden Coach Express is a Singapore-registered express bus operator featured at Golden Mile Complex on BusOnlineTicket.com.
- Grassland / Supernice Grassland ExpresscoreGrassland Express (also operating as Supernice Grassland) is a Singapore and Malaysia express bus operator featured on BusOnlineTicket.com at Golden Mile Complex.
- E-MutiaracoreE-Mutiara is a Malaysian express bus operator listed as a popular bus at TBS terminal on BusOnlineTicket.com.
- Adik Beradik ExpresscoreAdik Beradik Express is a Malaysian express bus operator listed as a popular bus at TBS terminal on BusOnlineTicket.com.
- Super Fast Ferry Ventures Sdn BhdcoreSuper Fast Ferry Ventures Sdn Bhd is one of the most reputable ferry companies in Penang providing high-speed passenger ferry services between Penang and Langkawi Island (RM 70 per passenger, 2.5-3 hours).
- Bluewater ExpresscoreBluewater Express operates ferry services from Mersing and Tanjung Gemok to Tioman Island, one of the most popular island ferry routes on BusOnlineTicket.com.
- Sindo FerrycoreSindo Ferry operates Singapore-Batam and Singapore-Bintan ferry services from Harbour Front and Tanah Merah Ferry Terminals, with offices at Harbourfront Centre Singapore.
- Batam Fast Ferry Pte LtdcoreBatam Fast Ferry Pte Ltd is an authorized ferry partner operating Singapore-Batam routes (Harbour Front to Batam Center, Sekupang, NongsaPura, HarbourBay) available for online booking on BusOnlineTicket.com.
- Majestic Fast Ferry Pte LtdcoreMajestic Fast Ferry Pte Ltd operates Singapore-Batam and Singapore-Bintan ferry services, available for online booking on BusOnlineTicket.com.
- Bintan Resort FerrycoreBintan Resort Ferry operates economy-class ferry services between Singapore (Tanah Merah Ferry Terminal) and Bintan (Bandar Bentan Telani, Tanjung Pinang).
- Horizon Fast FerrycoreHorizon Fast Ferry operates Singapore-Batam ferry services from Harbourfront Centre Singapore, available on BusOnlineTicket.com.
- Bundhaya Speed BoatcoreBundhaya Speed Boat has been operating since 2008, serving ferry routes between Langkawi and Koh Lipe (Thailand) at RM 110-128 per ticket. One of two operators on this popular route.
- Telaga Terminal Sdn BhdcoreTelaga Terminal has been running since 2005, providing ferry services from Langkawi (Telaga Harbour Marina and Kuah Jetty) to Koh Lipe (via Pak Bara Pier). Ticket includes long-tail boat transfer to beach. Drop-off in Telaga Harbour International Terminal.
- Perhentian Trans Holiday Sdn BhdcoreEstablished 12 September 2014, Perhentian Trans Holiday specializes in ferry services from Kuala Besut to Perhentian Islands (45-minute journey, up to 8 daily departures from Kuala Besut). Also provides bus connections from Kota Bharu.
- Singapore Island Cruise and Ferry Services Pte LtdcoreFirst company in Singapore to offer ferry services to St John Island and Kusu Island since 2007. Operates from Marina South Pier with 3 weekday trips and 5 weekend trips. Air-conditioned vessels, tickets S$15 adult / S$12 child (2-way).
- Wantas RorocoreWantas Roro operates ferry/RoRo services between Kuala Perlis and Langkawi Island (Dermaga Tanjung Lembung), available on BusOnlineTicket.com.
- Bistari GemilangcoreBistari Gemilang operates Johor Bahru to Batam ferry services from Berjaya Waterfront Stulang to Batam Center Ferry Terminal and Harbour Bay.
- Dolphin Fast FerrycoreDolphin Fast Ferry operates Johor Bahru to Batam ferry services, available on BusOnlineTicket.com.
- Pasir Gudang FerrycorePasir Gudang Passenger Terminal Sdn Bhd operates Pasir Gudang to Batam ferry services from Pasir Gudang Ferry Terminal to Batam Centre Ferry Terminal and Harbour Bay Ferry Terminal.
- Limbongan Maju Sdn BhdminorLimbongan Maju operates ferry services from Tanjung Belungkor to various destinations in Johor, available on BusOnlineTicket.com.
- Super Fast Ferry Ventures Sdn BhdcorePenang to Langkawi ferry operator with daily departures from Penang Jetty Terminal (08:15, 08:30) and Langkawi Kuah Jetty (10:30, 14:30, 17:15).
- KTMB (Keretapi Tanah Melayu Berhad)coreKTMB provides KTM and ETS train services in Peninsular Malaysia. BusOnlineTicket.com offers online booking for KTM and ETS tickets including Gold, Silver, and Platinum class options, covering routes from Gemas/Johor Bahru to Padang Besar/Perlis via Kuala Lumpur and Ipoh.
- Express Rail Link Sdn Bhd (ERL)coreExpress Rail Link Sdn Bhd (ERL) manages KLIA Ekspres (non-stop, 28 min to KLIA / 33 min to KLIA2 from KL Sentral) and KLIA Transit. BusOnlineTicket.com offers online KLIA Ekspres ticket booking with flight check-in service available at KL Sentral for Malaysia Airlines, Cathay Pacific, and Malindo Air passengers.
- Al Ameen Boat ServicecoreAl Ameen Boat Service operates Jetty Merang to Redang Island and Lang Tengah Island ferry services, available on BusOnlineTicket.com.
- VigourmarinecoreVigourmarine operates Jetty Merang to Redang Island and Lang Tengah Island ferry services, available on BusOnlineTicket.com.
- Makcik Gemuk Boat ServicescoreMakcik Gemuk Boat Services operates Jetty Marang to Kapas Island ferry services, available on BusOnlineTicket.com.
- Langkawi Kedah RoRocoreLangkawi Kedah RoRo operates ferry/RoRo services at Langkawi, available on BusOnlineTicket.com.
- IGS FerryminorIGS Ferry operates ferry services in the Batam area, available on BusOnlineTicket.com.
- Citra IndomasminorCitra Indomas operates ferry services in the Johor/Batam area, available on BusOnlineTicket.com.
- Satun Pakbara SpeedboatcoreSatun Pakbara Speedboat operates Koh Lipe to Langkawi ferry services alongside Bundhaya Speed Boat, with tickets from RM 160 on BusOnlineTicket.com.
- AerobuscoreAerobus is the sole operator for KLIA and KLIA2 to Genting Highlands bus services, with up to 4 daily departures each, priced from RM 35.00. Featured on BusOnlineTicket.com.
- Han Travel Sdn BhdcoreHan Travel operates KL to Taman Negara bus + boat packages (departs Mariamman Building, Chinatown at 08:30 AM, total 8.5 hours including 3-hour boat ride from Kuala Tembeling Jetty), priced at RM 79.50-RM 105. Featured on BusOnlineTicket.com.
- NKS Hotel and Travel Sdn BhdcoreNKS Hotel and Travel operates KL to Taman Negara bus + boat packages (departs Hotel Mandarin Pacific, Jalan Sultan at 08:30 AM), priced at RM 79.50-RM 105. Featured on BusOnlineTicket.com.
- Billion Stars ExpresscoreBillion Stars operates Kuantan to Penang route with up to 12 daily departures, fare from RM 50. Featured on BusOnlineTicket.com.
- MaralinercoreMaraliner operates Kuantan to Penang route with up to 4 daily departures, fare from RM 61.70. Featured on BusOnlineTicket.com.
- Kesatuan ExpresscoreKesatuan Express operates Kuantan to Penang route with 2 daily departures, fare from RM 81.00. Featured on BusOnlineTicket.com.
- Cosmic ExpresscoreCosmic Express operates Kuantan to Penang route with 1 daily departure at 21:00, fare from RM 77.00. Featured on BusOnlineTicket.com.
- Agoda.comcoreAgoda.com is an authorized partner providing hotel accommodation booking integrated with BusOnlineTicket.com's Bus + Hotel feature. Customers can search and book bus tickets and hotels together in a single transaction, with revenue generated through affiliate commissions.
- KlookcoreKlook is linked from BusOnlineTicket.com for Tours & Attractions bookings, generating referral traffic and affiliate revenue for BusOnlineTicket.com.
- NTUC Plus (Singapore)coreBusOnlineTicket.com connects to NTUC Link, Singapore's consumer reward program, allowing NTUC members to earn LinkPoints on bus, train, and ferry bookings made through the platform.
- Payment Providers (Visa, Mastercard, PayPal, GrabPay, TNG Wallet, OVO, Boost, Setel, Shopeepay, Maybank2u, CIMB Click, Hong Leong Bank, RHB, BNIBank Mandiri, AliPay, Atome, DBS Paylah, PayNow)coreBusOnlineTicket.com accepts over 20 payment methods including major credit/debit cards (Visa, Mastercard), e-wallets (GrabPay, TNG Wallet, OVO, Boost, Setel, Shopeepay), online banking (Maybank2u, CIMB Click, Hong Leong Bank, RHB, BNI, Mandiri), PayPal, AliPay, Atome, DBS Paylah, and PayNow — providing broad payment accessibility across Malaysia and Singapore.
Scale indicators5 records
Recent moves7 records
Expansion highlights5 records
Bus Online Tickets competitors and assessment
Company assessmentOthers
- Agoda: Booking.com Holdings-owned OTA partner of BusOnlineTicket.com for Bus + Hotel bundled bookings. Not a direct competitor on buses but a strategic distribution and technology partner.
Direct peers
- 12Go: Southeast Asia transport aggregator covering buses, ferries, trains and flights across Thailand, Vietnam, Cambodia, Laos, Malaysia and Indonesia. Comparable multi-modal inventory model targeting international travelers.
- Bookaway: Global ground transport aggregator (buses, ferries, trains, transfers) with strong Southeast Asia coverage. Competes with BusOnlineTicket.com for cross-border and island ferry bookings in the same region.
- Easybook: Malaysia- and Singapore-based online bus and ferry ticket aggregator covering Malaysia, Singapore, Thailand, Indonesia and Vietnam. Directly competes with BusOnlineTicket.com on cross-border corridor routes and the same operator set.
- Baolau: Southeast Asia-focused transport and ferry ticketing marketplace with routes across Malaysia, Singapore, Indonesia, Thailand and Vietnam. Closely comparable in ferry aggregation model and island routes.
- redBus: India-origin intercity bus ticketing marketplace (owned by MakeMyTrip) operating in Malaysia and Singapore. Competes head-to-head with BusOnlineTicket.com for express bus bookings across the same routes.
- CatchThatBus: Malaysia- and Singapore-focused express bus ticketing platform operating on similar routes (Singapore–KL, Singapore–Malacca, Singapore–Genting). Direct competitor with overlapping operator relationships.
Regional players
- Tiket.com: Indonesia-focused OTA under Blibli that sells flights, hotels, trains and buses. Most directly comparable to BusOnlineTicket.com's Indonesian sister site as a regional ground-transport booking competitor.
Broad incumbents
- Traveloka: Indonesia-headquartered Southeast Asia super-app OTA covering flights, hotels and ground transport. Operates broader than BusOnlineTicket.com but overlaps on bus and ferry inventory across Malaysia, Indonesia and Thailand.
- Klook: Asia-Pacific travel activities and transport booking platform. Already a partner of BusOnlineTicket.com for tours/attractions referral, but also offers bus and ferry tickets across Southeast Asia, representing a broader incumbent.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Bus Online Tickets social profiles
Digital presenceBus Online Tickets financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bus Online Tickets leadership team
Management profileNumber of profiles
Bus Online Tickets funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bus Online Tickets M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bus Online Tickets
What does Bus Online Tickets do?
BusOnlineTicket.com is an online travel booking marketplace that aggregates approximately 200 bus operators with 8,000+ routes, alongside KTM/ETS/KLIA Ekspres train services and numerous ferry operators across Malaysia, Singapore, Indonesia, and Thailand. It sells bus, train, and ferry tickets directly to individual consumers through its website and mobile apps (iOS, Android, Huawei), earning commissions on each transaction at the same ticket prices as operator counters.
Is Bus Online Tickets a public or private company?
Bus Online Tickets is a private company. It is classified as unknown and is currently operating.
When was Bus Online Tickets founded?
Bus Online Tickets was founded in 2016. It employs 1 to 10 people.
Where is Bus Online Tickets based?
Bus Online Tickets is headquartered in Kuala Lumpur, Malaysia, in the Asia region.
How does Bus Online Tickets make money?
Four revenue lines are on record. Transaction Commission from Operators are the primary driver. The others are affiliate / Referral Fees (Agoda, Klook), processing Fees and agent / Affiliate Program.
Who are Bus Online Tickets's main competitors?
Agoda is listed as an others. Direct peers are 12Go, Bookaway, Easybook, Baolau, redBus and CatchThatBus. Tiket.com is listed as a regional player. Broad incumbents are Traveloka and Klook.
Does Bus Online Tickets have an API?
No public API is recorded for Bus Online Tickets.
What industry is Bus Online Tickets in?
Bus Online Tickets's product category is Online Ground Transportation Ticketing. Its primary akta.pro industry code is THAIADAH, Intercity Bus Aggregators/Marketplaces (Scheduled Coach Ticketing Platforms), with a secondary code of THALADAD, Rail & Intercity Bus Booking Engines. Its NAICS code is 48521 and its SIC code is 4700.