Intron Technology
Intron Technology is a privately-held managed IT services provider headquartered in Red Bank, NJ, serving small and medium-sized businesses across Metro NY and NJ since 2004 with flat-rate managed IT, security, cloud, and VoIP solutions.
- Company typePrivate
- Founded2004
- HeadquartersRed Bank, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Intron Technology does
Intron Technology is a privately-held managed IT services provider founded in 2004 and headquartered in Red Bank, New Jersey, serving small and medium-sized businesses across the Metro NY and NJ region. The company operates three offices (Red Bank, NYC at 667 Madison Avenue, and Melville on Long Island) and bills primarily on flat-rate, recurring monthly managed services contracts rather than traditional break/fix hourly billing, with additional revenue from cloud hosting, VoIP subscriptions, and hardware resale through authorized dealer relationships with HP, Dell, and Lenovo.
The product portfolio is organized around four core service lines (Managed IT Services, Security Services, Cloud Computing Services, and Industry-Specific IT Solutions) plus supporting modules in Data Services, Hardware Services, Software Services, and Business Communication. Service capabilities include 24/7 helpdesk support, remote monitoring and maintenance, co-managed IT, unified threat management, content filtering, hosted infrastructure, cloud backup, Microsoft Azure integration, hosted VoIP, mobile device management, unified communications, and compliance advisory for HIPAA, SOX, and PCI DSS. The company holds a Microsoft Partner Network certification and works with VMware, Microsoft Hyper-V, and Cisco-certified solutions as technology partners.
The business is privately held with no disclosed parent company, external investors, or funding events, and there is no public management team disclosure in the available data. Go-to-market is sales-led and consultative, using direct outreach through account managers, phone-based support, website lead capture, a free network audit offer, and a referral program; marketing emphasizes educational content around IT security and compliance. Customer mix is diversified across SMB size tier and verticals (healthcare, legal, manufacturing, education, financial/public companies), with no named enterprise logos and no pricing transparency beyond the flat-rate subscription model.
Intron Technology firmographics
Firmographics- Name
- Intron Technology
- Legal name
- Intron Technology
- Website
- https://introntechnj.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Intron Technology is a privately-held managed IT services provider headquartered in Red Bank, NJ, serving small and medium-sized businesses across Metro NY and NJ since 2004 with flat-rate managed IT, security, cloud, and VoIP solutions.
- Ownership category
- akta.pro rank
Intron Technology industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design Services (541512)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899)
- akta.pro primary industry
- Service Desk & ITSM Outsourcing (BPAEAMAF)
- akta.pro secondary industries
- IT Service Desk & End-User Support (L1/L2) (BPAAACAA), Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC), Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco) (BPAAACAD)
Keywords
Where Intron Technology is headquartered
LocationHeadquarters
- HQ city
- Red Bank
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Intron Technology business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Managed IT Services: Recurring monthly fees for comprehensive IT support including helpdesk, monitoring, maintenance, and consulting services. Provides predictable IT budgeting through flat-rate service plans as an alternative to traditional break/fix billing.
- Cloud Hosting Solutions: Revenue from hosted server infrastructure, hosted desktop, and cloud-based productivity solutions including Microsoft Azure integration.
- VoIP Services: Voice over Internet Protocol phone system services offering cost reduction of up to 70% compared to traditional phone systems.
- Hardware Sales and Resale: Sales of hardware including official dealer relationships with HP, Dell, and Lenovo, plus hardware-as-a-service offerings.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services with flat-rate monthly pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Intron Technology product offering
Product offeringCore offering
Intron Technology provides outsourced managed IT services to small and medium-sized businesses in the Metro NY/NJ region, covering 24/7 helpdesk, remote monitoring and maintenance, IT consulting, vendor management, co-managed IT, network security, unified threat management, cloud hosting and Azure integration, business continuity, hardware-as-a-service (as an HP, Dell, and Lenovo dealer), VoIP, mobile device management, and unified communications. Services are sold under flat-rate monthly managed service plans and also packaged into vertical-specific solutions for healthcare (HIPAA, EMR), legal, manufacturing (POS), education, and SOX-regulated financial firms.
Product overview
Intron Technology is a managed IT services provider serving Metro NY and NJ since 2004, offering a comprehensive portfolio of IT services organized into core offerings and specialized modules. The core services include Managed IT Services (outsourcing, consulting, support, monitoring, vendor management, and 24/7 help desk), Security Services (network security, unified threat management, email encryption, and hosted security-as-a-service), Cloud Computing Services (hosted infrastructure, Azure integration, and cloud backup), and Business Communication Services (VoIP, mobile device management, and unified communications). The company also provides Industry-Specific IT Solutions for healthcare, legal, manufacturing, and education sectors. Supporting modules include Data Services (business continuity and disaster recovery), Hardware Services (as an HP, Dell, and Lenovo dealer), and Software Services (Microsoft Office 365, SharePoint, SQL Server, identity management, document management, and intranet solutions). This is a services-led portfolio rather than a packaged software product, where each offering can be engaged independently or as part of an integrated managed services engagement.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive managed IT services for SMBs including IT outsourcing and consulting, end-to-end IT support, remote monitoring and maintenance, vendor management, co-managed IT, 24/7 helpdesk, and infrastructure support. Sold under flat-rate monthly managed-service plans as a proactive alternative to break/fix IT support.
- Security Services Full suite of IT security services for SMBs covering network security, unified threat management (firewall, antivirus, spam blocking, content filtering), content filtering, security cameras, email encryption, Cisco-certified solutions, fully hosted security-as-a-service, access control, and enterprise mobility management.
- Cloud Computing Services Cloud services for SMBs including cloud IT solutions, hosted server infrastructure, hosted desktop, hardware virtualization, cloud backup and file sharing, Microsoft Azure integration and migration, and cloud-hosted VoIP.
- Industry-Specific IT Solutions Vertical-specific IT service bundles for healthcare (HIPAA, EMR), legal practices, manufacturing (including POS technologies), education, and residential computer repair, packaging Intron Technology's managed-IT capabilities for each industry's workflows and compliance needs.
- Data Services Data protection and recovery services for SMBs including business continuity planning, backup and disaster recovery, and data retrieval.
- Hardware Services Hardware-related services including hardware-as-a-service (HaaS), computer repair, cabling and wiring, wireless services, high-speed internet consulting, printer management, office relocation services, and authorized dealer/reseller supply of HP, Dell, and Lenovo hardware.
- Software Services Software deployment and management services for SMBs including Microsoft Office 365, Microsoft SharePoint, Microsoft SQL Server, Microsoft Partner Network solutions, document management, identity management, and intranet solutions.
- Business Communication Services Business communication solutions for SMBs including VoIP phone systems (cited at up to 70% phone-bill cost reduction with call forwarding, call waiting, call monitoring, voicemail-to-email, and conferencing), mobile device management with BYOD controls, and unified communications combining email, instant messaging, VoIP, and video conferencing.
Quantifiable outcome
- Cost reduction of up to 70% on phone bills through VoIP solutions
- +2 more outcomes
Companies that use Intron Technology
Customer profileSegments6 records
Ideal customer profiles2 records
Intron Technology technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature4 records
Intron Technology partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreIntron Technology is a Microsoft-Certified Partner with expertise in Microsoft solutions including Office 365, SharePoint, SQL Server, and Microsoft Azure cloud services. The partnership provides access to Microsoft's product ecosystem and certified expertise for deploying Microsoft-based IT solutions.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
Intron Technology competitors and assessment
Company assessmentDirect peers
- Dataprise: Mid-Atlantic managed services provider delivering 24/7 helpdesk, Microsoft cloud, security, and co-managed IT to SMB and mid-market clients — closely comparable business model and East Coast footprint.
- Ntiva: Mid-Atlantic/SMB-focused managed IT services and cyber-security provider offering 24/7 helpdesk, co-managed IT, cloud, and compliance services — directly comparable in customer segment and managed-IT service portfolio.
- Single Path: SMB-focused managed IT and cloud services provider in the U.S. with 24/7 helpdesk, co-managed IT, Microsoft cloud, and security offerings — closely comparable service mix and customer segment.
- Marco Technologies: U.S. SMB-focused managed services and business technology provider delivering managed IT, cloud, security, and VoIP — directly comparable service portfolio serving a similar customer size, though Midwest-heavy.
- Kelser: Connecticut-headquartered managed IT and cybersecurity provider serving SMB/mid-market organizations in the Northeast with co-managed IT, helpdesk, cloud, and compliance services.
- MainSpring: Mid-Atlantic managed IT services and IT strategy firm providing proactive monitoring, helpdesk, co-managed IT, and cloud services to SMBs — similar flat-rate managed-IT positioning and customer profile.
Broad incumbents
- ePlus Technology: Established IT solutions and managed services provider offering managed services, cloud, security, and unified communications — overlapping capabilities as a much larger, publicly adjacent incumbent.
- ITsavvy: Larger, broader IT solutions and managed-services provider carrying managed IT, cloud, security, and Microsoft cloud offerings — overlap with Intron's portfolio at greater scale and a wider national footprint.
- C1 (formerly CompuCom): National managed services, workplace, and modern communications provider offering helpdesk, cloud, and UCaaS — a much larger incumbent competing for similar mid-market and SMB managed-IT engagements.
- Insight Enterprises: Global systems integrator and managed services provider covering cloud, data center, networking, and managed IT for SMB through enterprise — broader portfolio at much greater scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights7 records
Customer concentration
Intron Technology social profiles
Digital presenceIntron Technology compliance and trust
Trust signalCompliance4 records
Intron Technology financial estimates
Financial estimateRevenue estimate
Valuation estimate
Intron Technology leadership team
Management profileNumber of profiles
Intron Technology funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Intron Technology M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Intron Technology
What does Intron Technology do?
Intron Technology provides outsourced managed IT services to small and medium-sized businesses in the Metro NY/NJ region, covering 24/7 helpdesk, remote monitoring and maintenance, IT consulting, vendor management, co-managed IT, network security, unified threat management, cloud hosting and Azure integration, business continuity, hardware-as-a-service (as an HP, Dell, and Lenovo dealer), VoIP, mobile device management, and unified communications. Services are sold under flat-rate monthly managed service plans and also packaged into vertical-specific solutions for healthcare (HIPAA, EMR), legal, manufacturing (POS), education, and SOX-regulated financial firms.
Is Intron Technology a public or private company?
Intron Technology is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Intron Technology founded?
Intron Technology was founded in 2004. It employs 11 to 50 people.
Where is Intron Technology based?
Intron Technology is headquartered in Red Bank, United States, in the North America region.
How does Intron Technology make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are cloud Hosting Solutions, voIP Services and hardware Sales and Resale.
Who are Intron Technology's main competitors?
Direct peers on record are Dataprise, Ntiva, Single Path, Marco Technologies, Kelser and MainSpring. Broad incumbents are ePlus Technology, ITsavvy, C1 (formerly CompuCom) and Insight Enterprises.
Does Intron Technology have an API?
No public API is recorded for Intron Technology.
What industry is Intron Technology in?
Intron Technology's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAF, Service Desk & ITSM Outsourcing, with a secondary code of BPAAACAA, IT Service Desk & End-User Support (L1/L2). Its NAICS code is 5415 and its SIC code is 7370.