Techmate
Techmate repairs phones, tablets, and computers at three walk-in Minnesota retail locations (Saint Michael, Buffalo, Osseo), serving individual consumers, home users, and small/mid-size businesses with pay-as-you-go repairs, managed IT, and on-site house visits.
- Company typePrivate
- Founded2015
- HeadquartersSaint Michael, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Techmate does
Techmate is a Minnesota-based device repair and IT support company that repairs and maintains phones, tablets, and computers for individual consumers, small and mid-size businesses, and home users. The company operates three walk-in retail locations in Saint Michael, Buffalo, and Osseo (with a fourth Monticello location temporarily closed), delivering services on a no-appointment basis under a free-diagnostic, no-fix no-charge guarantee. Its core service portfolio spans phone and tablet repair, computer repair, on-site house visits, business IT, managed IT subscriptions, and free electronics recycling, supplemented by refurbished device sales and an Amazon Associates affiliate shop for accessories. A separate techmatebusiness.com site targets the SMB segment with network, server, email, and managed-IT offerings, while techmatemn.com remains the consumer-facing brand. The company is a privately held Minnesota corporation with 11–50 employees, no disclosed external funding, and BBB accreditation plus i94 West Chamber of Commerce membership as its principal credibility markers. Revenue is generated primarily from pay-as-you-go repair services, with smaller contributions from managed-IT subscriptions, refurbished hardware sales, and affiliate commissions.
Techmate firmographics
Firmographics- Name
- Techmate
- Legal name
- Techmate, Inc.
- Website
- https://techmatemn.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Techmate repairs phones, tablets, and computers at three walk-in Minnesota retail locations (Saint Michael, Buffalo, Osseo), serving individual consumers, home users, and small/mid-size businesses with pay-as-you-go repairs, managed IT, and on-site house visits.
- Ownership category
- akta.pro rank
Techmate industry classification
Industry- Product category
- Consumer Electronics Repair Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (8112), Personal and Household Goods Repair and Maintenance (8114), Other Personal and Household Goods Repair and Maintenance (81149)
- SIC
- Services-Miscellaneous Repair Services (7600), Computer & Office Equipment (3570)
- akta.pro primary industry
- Consumer Device Repair Services (Phones, Tablets, PCs) (CRACAJAA)
- akta.pro secondary industries
- Electronics & Tech Recommerce (Refurbished Devices) (CRAFAGAC), Electronics Refurbishment, Repair & Reuse (Remarketing/Resale) (BPALAIAD)
Keywords
Where Techmate is headquartered
LocationHeadquarters
- HQ city
- Saint Michael
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Techmate business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D
Revenue model
- Device Repair Services: Techmate charges customers for device repairs including screen replacement, battery replacement, data recovery, and other hardware/software fixes. Services include free diagnostic upfront, with payment due upon successful repair completion. The no-fix no-charge guarantee means customers pay nothing if the issue cannot be resolved.
- Refurbished Device Sales: Sale of refurbished computers, laptops, phones, and tablets. The company stocks refurbished devices available for purchase alongside repair services.
- Accessory Sales: Sale of tech gear, accessories, and cables through the company's Amazon Associate affiliate store. Techmate earns commission from qualifying purchases made through their recommended product links.
- Managed IT Services: Ongoing monitoring and IT support subscriptions for small and mid-size businesses, including proactive monitoring, remote support, maintenance, backup services, and help desk functions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Repair services with free diagnostic and no-fix no-charge guarantee |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Techmate product offering
Product offeringCore offering
Techmate repairs and maintains consumer electronics — phones, tablets, and computers — across multiple walk-in retail locations in Minnesota, offering free diagnostics, a no-fix no-charge guarantee, and on-site house visits. The company also delivers business IT support and ongoing managed IT services to small and mid-size businesses in the region, and stocks refurbished devices and accessories for sale.
Product overview
Techmate is a multi-location device repair service operating across Minnesota (Saint Michael, Buffalo, Osseo, and the Monticello area). The company operates as a single unified service offering rather than a platform-plus-modules architecture. Its core portfolio consists of six integrated repair and support services: Phone & Tablet Repair, Computer Repair, House Visits, Business IT Services, Managed IT, and Free Electronics Recycling. An additional Techmate Shop offers recommended tech accessories. The services share a unified operational model featuring free diagnostics, walk-in availability, and a no-fix-no-charge guarantee, allowing customers to move between services as their needs evolve. A separate business-focused website (techmatebusiness.com) addresses more complex enterprise IT needs.
Differentiator
Problem solved
Functional benefit
Products and services
- Phone & Tablet Repair Repair services for iPhone, Android phones, and iPad devices including screen replacement, battery replacement, charging port repair, camera and speaker repair, and water damage treatment. Targeted at individual consumers and home users in Minnesota.
- Computer Repair Repair and support services for Mac and Windows laptops and desktops including screen replacement, RAM and SSD upgrades, virus and malware removal, data recovery and transfer, and OS reinstall. Targeted at Minnesota consumers and home users.
- House Visits On-site technical support delivered at customer homes including home network setup, Wi-Fi troubleshooting, smart TV and device setup, and device training and tutoring. Targeted at Minnesota homeowners and families.
- Business IT Services Full-service IT support for small and mid-size businesses including network setup and management, server installation and maintenance, email hosting and migration, workstation setup and deployment, and security and firewall configuration. Targeted at Minnesota SMBs without in-house IT staff.
- Managed IT Ongoing monitoring and technical support services for homes and small businesses including proactive monitoring and alerts, remote support and troubleshooting, regular maintenance and updates, and backup and disaster recovery. Targeted at Minnesota SMBs and home users.
- Free Electronics Recycling Responsible disposal service for old electronics including cell phones, tablets, laptops, desktop computers, keyboards, mice, cables, hard drives, and small electronics, excluding monitors/TVs and printers. Available to Minnesota consumers and businesses.
- Refurbished Device Sales Sale of refurbished computers, laptops, phones, and tablets stocked at retail locations. Targeted at Minnesota consumers and small businesses looking for lower-cost devices.
Companies that use Techmate
Customer profileSegments3 records
Ideal customer profiles3 records
Techmate technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Techmate partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Amazon AssociatesminorTechmate participates in the Amazon Associates affiliate program, earning commissions from qualifying purchases of tech gear and accessories linked through their shop page. This is a standard affiliate relationship that provides a revenue stream without significant strategic integration.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
Techmate competitors and assessment
Company assessmentDirect peers
- Puls: On-demand in-home device repair and tech support service operating across multiple US metros. Comparable to Techmate's house-visit mobile service model for phones, tablets, and computers.
- Simply Mac: Apple-focused authorized reseller and service provider offering Mac, iPhone, and iPad repair, trade-ins, and accessories. Direct comparable on the Apple repair subset of Techmate's consumer device business.
- Batteries Plus: National retail chain offering battery replacement, device repair (phones, tablets, computers), and accessories across hundreds of franchise locations. Overlaps with Techmate on consumer device repair and accessory sales.
- CPR Cell Phone Repair: Franchise-based phone, tablet, computer, and game console repair chain with hundreds of locations nationwide. Direct comparable in store-based consumer device repair and multi-device service offering.
- Cellairis: Wireless device repair and accessories franchise with locations in malls and shopping centers nationwide. Direct comparable in phone/tablet repair services and walk-in retail model.
- uBreakiFix (Asurion): National phone, tablet, and computer repair chain owned by Asurion, with hundreds of walk-in locations across the US. Directly comparable in core consumer device repair services, walk-in model, and customer base.
Broad incumbents
- Office Depot / OfficeMax Tech Services: National office supplies retailer offering in-store tech support, repair, and managed IT services for consumers and SMBs. Comparable on both consumer device repair and B2B managed IT service lines.
- Geek Squad (Best Buy): National tech support and repair service from Best Buy offering in-store and in-home computer, phone, and electronics support. Broader incumbent with overlapping device repair capabilities and managed services.
Emerging players
- SquareTrade (Allstate): Extended warranty and device protection provider owned by Allstate that operates mail-in and in-store repair services for phones, tablets, and computers. Comparable on consumer device repair fulfillment, especially for warranty and out-of-warranty work.
Others
- iFixit: DIY repair community and parts retailer providing free repair guides, tools, and replacement parts directly to consumers. Adjacent competitor that enables customers to bypass professional repair services like Techmate.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks7 records
Key highlights7 records
Customer concentration
Techmate social profiles
Digital presenceTechmate financial estimates
Financial estimateRevenue estimate
Valuation estimate
Techmate leadership team
Management profileNumber of profiles
Techmate funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Techmate M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Techmate
What does Techmate do?
Techmate repairs and maintains consumer electronics — phones, tablets, and computers — across multiple walk-in retail locations in Minnesota, offering free diagnostics, a no-fix no-charge guarantee, and on-site house visits. The company also delivers business IT support and ongoing managed IT services to small and mid-size businesses in the region, and stocks refurbished devices and accessories for sale.
Is Techmate a public or private company?
Techmate is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Techmate founded?
Techmate was founded in 2015. It employs 11 to 50 people.
Where is Techmate based?
Techmate is headquartered in Saint Michael, United States, in the North America region.
How does Techmate make money?
Four revenue lines are on record. Device Repair Services are the primary driver. The others are refurbished Device Sales, accessory Sales and managed IT Services.
Who are Techmate's main competitors?
Direct peers on record are Puls, Simply Mac, Batteries Plus, CPR Cell Phone Repair, Cellairis and uBreakiFix (Asurion). Broad incumbents are Office Depot / OfficeMax Tech Services and Geek Squad (Best Buy). SquareTrade (Allstate) is listed as an emerging player. iFixit is listed as an others.
Does Techmate have an API?
No public API is recorded for Techmate.
What industry is Techmate in?
Techmate's product category is Consumer Electronics Repair Services. Its primary akta.pro industry code is CRACAJAA, Consumer Device Repair Services (Phones, Tablets, PCs), with a secondary code of CRAFAGAC, Electronics & Tech Recommerce (Refurbished Devices). Its NAICS code is 8112 and its SIC code is 7600.