GP Dati Hotel Service
GP Dati Hotel Service (Zucchetti Hospitality Srl) provides Infinity Scrigno PMS, a modular cloud-based multi-property hotel management platform for hotel chains, independent hotels, resorts, and camping villages in Italy, sold via the Zucchetti Group network.
- Company typePrivate
- Founded1981
- HeadquartersMestre, Italy
- Headcount5,001–10,000
- GTM typeB2B
- OfferingSoftware
What GP Dati Hotel Service does
GP Dati Hotel Service operates as Zucchetti Hospitality Srl, an Italian vendor of cloud-based Property Management Systems for the hospitality sector, and is a subsidiary of Zucchetti Group, Italy's largest IT conglomerate. The company's flagship product is Infinity Scrigno PMS, a modular, multi-property suite built on Zucchetti's Infinity Application Framework web platform and an Oracle database, providing integrated front office, revenue management, food and beverage, marketing and CRM, inventory (economato), business intelligence, and contactless reception modules for hotel chains, independent hotels, resorts, vacation villages, and camping sites. The platform also offers ancillary capabilities including an RFID/NFC electronic money system (Scrigno Monetica) for resorts, automated card-top-up totems (mcf88 Caricarta), and integrations with 40+ third-party systems across CRS, channel management, revenue management, POS, payments (Nexi PSD2), and CRM/reputation management. PCI-DSS compliant cloud hosting with offline emergency check-in/check-out is provided in-house.
The company monetizes through quote-based multi-year subscriptions for the core PMS and add-on modules, recurring managed cloud hosting, hardware sales (POS terminals, handheld order devices, tablets, thermal printers), and deployment of monetica totems. Go-to-market combines direct enterprise sales (consultative selling via commercial consultants and a 'Request a Demo' website CTA) with distribution through the Zucchetti Group's channel partner network across Italy. The customer base skews to Italian enterprise and upscale segments, including hotel groups such as VOI Hotels (15 resorts, 3,760 rooms), Baglioni Hotels & Resorts, Belmond Italia SpA, iH Hotels, ITI Hotels, Italiana Hotels & Resort, and luxury properties like Grand Hotel Excelsior Vittoria and Londra Palace, plus resort chains and vacation villages such as Gitav (6 villages, 4 hotels, 2 farmhouses) and Biasuzzi Villaggi Vacanze. The company operates exclusively in Italy within a single geographic market.
GP Dati Hotel Service firmographics
Firmographics- Name
- GP Dati Hotel Service
- Legal name
- Zucchetti Hospitality Srl
- Website
- https://gpdati.com
- Company type
- Private
- Founded year
- 1981
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- GP Dati Hotel Service (Zucchetti Hospitality Srl) provides Infinity Scrigno PMS, a modular cloud-based multi-property hotel management platform for hotel chains, independent hotels, resorts, and camping villages in Italy, sold via the Zucchetti Group network.
- Ownership category
- akta.pro rank
GP Dati Hotel Service industry classification
Industry- Product category
- Hotel Property Management Software
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Custom Computer Programming Services (541511)
- akta.pro primary industry
- Online Booking & Reservation Platforms (B2B/B2C) (THALAMAA)
Keywords
Where GP Dati Hotel Service is headquartered
LocationHeadquarters
- HQ city
- Mestre
- HQ country
- Italy
- HQ region
- Europe
Offices1 record
Markets served
GP Dati Hotel Service business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- PMS Software Licenses and Subscriptions: Infinity Scrigno PMS is sold as a cloud-based subscription with modular pricing. Hotels pay for the core PMS system plus additional modules (Front Office, Revenue Management, F&B, CRM, Economato, etc.) based on their operational needs.
- Hosting Services: Cloud hosting services on PCI-DSS compliant data centers, providing reliable infrastructure for the PMS with local emergency offline capabilities.
- Hardware Sales: Sale of POS terminals (PC POS D60 Orderman), handheld ordering devices (Pulse OX-9), tablets (Samsung Galaxy Tab Active3), and printers (Pulse ST30) for restaurant and hotel operations.
- Totem and Card Systems: Sale and deployment of automated card recharging totems (mcf88) for monetica/RFID card systems in resorts and campsites.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Custom enterprise pricing based on property requirements |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
GP Dati Hotel Service product offering
Product offeringCore offering
GP Dati Hotel Service (Zucchetti Hospitality) sells Infinity Scrigno PMS, a modular cloud-based multi-property Property Management System for hotel groups, independent hotels, resorts, vacation villages, and campsites in Italy. The suite, built on Zucchetti's Infinity Application Framework with Oracle database, integrates front office, revenue management, F&B, CRM, marketing automation, inventory (economato), electronic money (Monetica), business intelligence, and PCI-DSS compliant cloud hosting with offline emergency capability. Add-on modules and complementary Zucchetti ecosystem products (RateBoard, Lybra, MA Marketing Automation, Vertical Booking, Simple Booking, DigitalHub) and hardware (POS terminals, handheld devices, tablets, printers) are sold alongside the core platform.
Product overview
GP Dati Hotel Service (Zucchetti Hospitality) offers Infinity Scrigno PMS, a modular cloud-based multi-property Property Management Suite for hotel groups, independent hotels, resorts, and campsites. The core platform (Infinity Scrigno PMS) is built on Zucchetti's Infinity Application Framework and includes integrated operational modules covering Front Office (with online pre check-in, web check-out, contactless reception), Scrigno Revenue Management with Datawarehouse and Budget tools, Scrigno Marketing & CRM with Marketing Automation, Food & Beverage (Easymeal Web POS, Scrigno F&B apps, Scrigno Monetica RFID/NFC), Scrigno Economato (inventory management), Meeting & Congressi, and Business Intelligence (Infinity Analytics). The suite integrates with Zucchetti ecosystem products (RateBoard, Lybra, MA, Vertical Booking, Simple Booking, Booking Expert, DigitalHub) and 40+ third-party solutions across CRS/channel management, revenue management, CRM, restaurant management, ERP, and building automation. Hardware offerings include POS terminals, handheld order devices, tablets, and receipt printers.
Differentiator
Problem solved
Functional benefit
Brands
- Infinity Scrigno PMS: Cloud-based multi-property hotel management system with modules for front office, revenue management, F&B, CRM, and business intelligence
- Scrigno F&B
- Scrigno Economato
- Scrigno CRM & Marketing
- Infinity Analytics
- Scrigno Monetica
- Scrigno Revenue Management
Products and services
- Infinity Scrigno PMS Cloud-based multi-property Property Management System for centralized management of hotel groups, independent hotels, resorts, and campsites. Modular suite on Zucchetti's Infinity Application Framework covering front office, booking, revenue, CRM, F&B, inventory, business intelligence, and meeting management.
- Scrigno Revenue Management Revenue management module for dynamic pricing, rate grid creation, availability and rate constraint management, allotment and overbooking management, refused booking analysis, and granular budget setting by tariff segment, market, and channel.
- Infinity Analytics Business Intelligence tool based on the Scrigno database with real-time dashboards for revenue, occupancy, ADR, RevPAR analysis, sales trends, and department production data navigation.
- Scrigno Economato Centralized inventory and purchasing management software for hotel groups, organizing warehouses and production departments with cost-center analysis at group level; supports supplier orders, stock movements, transfers, and inventory reporting.
- Scrigno F&B (Easymeal Web and associated Android apps) Restaurant order management and POS system with touch-screen interface and Android apps (Comande, Scarico Pasti, Shop, MyMoney) for F&B operations in hotels and resorts; integrates with Economato for cost-of-meal control and supports monetica card payments.
- Scrigno Marketing & CRM CRM and marketing module for guest profiling, segmentation, automated email/SMS campaign management, automated satisfaction questionnaires, and real-time campaign outcome tracking.
- Scrigno Monetica RFID/NFC electronic money system for resort and village environments managing multiple points of sale, with wallet top-up via card or reception, direct room charge, and service card for meal de-linking and access control.
- Caricarta / Totem Ricaricarta (mcf88) Automated card top-up kiosk for the Scrigno Monetica system accepting 5/10/20/50 EUR banknotes and issuing non-fiscal receipts for wallet-based prepaid card recharging in resorts and campsites.
- Scrigno Hosting Service Cloud hosting service for Infinity Scrigno PMS on PCI-DSS compliant high-availability data center, with offline emergency check-in/check-out module for use during disconnection.
- Scrigno Meeting e Congressi Module for managing meetings, conferences, banquets, and congress operations within the hotel.
- Scrigno Amministrazione Administration module for accounting and financial management within the Infinity Scrigno suite.
- Scrigno Controllo di Gestione (Monitor Web) Management control module passing actual department consumption data by property for financial analysis and reporting.
- Scrigno Centro Prenotazioni Booking center module for managing reservations and distribution across sales channels.
- RateBoard (Revenue Management System) Zucchetti RMS that suggests optimal room pricing based on historical and current booking data, market demand, weather, reviews, events, and holidays; optimizes forecasting and pricing processes.
- Lybra (Intelligent Revenue Assistant) Zucchetti intelligent revenue assistant providing pricing strategies for the next 365 days with real-time display of historical and future hotel data, market trends, and competitor behavior.
- MA Marketing Automation Zucchetti cloud-based marketing automation platform with Customer Data Platform (CDP) for managing email/SMS campaigns, landing pages, surveys, flow automations, and cross-channel performance monitoring.
- Simple Booking (CRS/Booking Engine/Channel Manager) Zucchetti CRS, booking engine, and channel manager integrated two-way with Infinity Scrigno PMS for real-time availability and pricing synchronization.
- Vertical Booking (CRS/Booking Engine/Channel Manager) CRS, booking engine, and channel manager integrated two-way with Infinity Scrigno PMS for hotel distribution.
- Booking Expert (CRS/Booking Engine/Channel Manager) Zucchetti CRS, booking engine, and channel manager integrated two-way with Infinity Scrigno PMS.
- DigitalHub (Electronic Invoicing) Zucchetti web service for electronic invoicing — qualified intermediary managing the full invoice lifecycle from XML emission to SDI transmission, receipt, and digital document conservation.
- PC Pos D60 Orderman Italia (POS Terminal) Rugged 8GB RAM POS terminal with 15.6-inch Full HD capacitive touchscreen, Intel Core i3 processor, IP65 dust/liquid protection, and Windows OS; includes 2- or 3-year kasko insurance.
- Palmare Comande Pulse OX-9 (Handheld Order Terminal) Android 9 handheld order terminal with NFC, IP67 drop/liquid/dust protection (1.5m drop resistance), anti-scratch screen; includes cradle, battery, and 5-year kasko insurance.
- Samsung Galaxy Tab Active3 (Tablet) LTE-FDD 8-inch tablet with 64GB storage, 4GB RAM, IP68 liquid/dust protection; includes cover and S-Pen for hotel staff use.
- Stampante Pulse ST30 (Thermal Receipt Printer) Thermal receipt printer with USB 3.0, serial, and Ethernet connectivity, 300mm/s print speed, 1.81kg weight; for F&B and hotel operations.
Quantifiable outcome
- Reduced operational costs through centralized purchasing and inventory management across hotel groups
- +2 more outcomes
Companies that use GP Dati Hotel Service
Customer profileNamed customers15 records
Segments6 records
Ideal customer profiles3 records
GP Dati Hotel Service technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration59 records
AI capability6 records
Feature16 records
GP Dati Hotel Service partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core, major and flagship.
- Vertical BookingcoreCRS/Booking Engine partner providing complete and flexible central reservation system. Vertical Booking is integrated with 2-way interface to Infinity Scrigno PMS for synchronized availability and rate management.
- Simple BookingcoreCRS and booking engine solution integrated 2-way with Infinity Scrigno PMS for real-time availability and pricing synchronization.
- Booking ExpertcoreComplete CRS and booking engine platform integrated with Infinity Scrigno PMS for hotel distribution management.
- RateBoardcoreRevenue Management System using sophisticated algorithms to analyze booking data, market variables, and demand data to suggest optimal pricing for distribution across sales channels.
- LybracoreIntelligent Revenue Assistant providing optimal strategies and rates for the next 365 days, with real-time visualization of historical and future hotel data, market trends, and competitor behavior.
- TCposmajorEnterprise POS and restaurant management system for large distribution and restaurant chains, integrated with Infinity Scrigno PMS for seamless operations.
- ZMenùmajorRestaurant management software for restaurants, pizzerias, fast food, bars, and take-away services, integrated with Infinity Scrigno PMS.
- Ad Hoc InfinitymajorAccounting ERP solution integrated with Infinity Scrigno PMS, featuring modern interfaces and intuitive usability with full functional completeness.
- Ad Hoc Revolution WebmajorCloud accounting ERP with modern web-based interface, customizable and flexible, supporting multiple deployment modes (web, cloud, on premise).
- DigitalHubmajorZucchetti web service for electronic invoicing - qualified intermediary that manages the entire electronic invoicing cycle: XML format emission, SDI transmission, receipt, and digital conservation.
- NexicoreDigital payments leader providing payment gateway integration for web check-out module. Nexi handles credit card verification and tokenization compliant with PSD2 for secure guest payments.
- Ideas (RMS)coreRevenue Management System integrated 2-way with Scrigno PMS for Belmond Italia implementation, providing advanced pricing and forecasting capabilities.
- Synxis (CRS)coreCentral Reservation System integrated 2-way with Scrigno PMS for Belmond Italia implementation, managing distribution across multiple channels.
- Zucchetti GroupflagshipGP Dati Hotel Service operates as part of Zucchetti Hospitality within the Zucchetti Group, Italy's largest IT company. Benefits include shared technology platform (Infinity), cross-selling opportunities, R&D investment, and extensive partner ecosystem.
- MA Marketing AutomationcoreZucchetti's proprietary Marketing Automation platform and Customer Data Platform (CDP) for digital marketing activities, integrated with Infinity Scrigno PMS.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
GP Dati Hotel Service competitors and assessment
Company assessmentBroad incumbents
- Oracle Hospitality (OPERA Cloud): Oracle Hospitality's OPERA Cloud is the dominant enterprise PMS for large hotel chains worldwide, with comprehensive multi-property capabilities. It competes with GP Dati for large Italian and international hotel groups and represents the broad incumbent benchmark in hotel property management.
Others
- Duetto: Duetto provides a revenue strategy and analytics platform for hotels and groups, integrated with GP Dati's Scrigno PMS. As a partner and provider of hotel revenue optimization technology, it is adjacent and comparable in the broader Italian/European hospitality-tech ecosystem.
- Vertical Booking: Vertical Booking is an Italian-based CRS, booking engine, and channel manager that is integrated 2-way with Infinity Scrigno PMS as a core technology partner. It is a partner rather than competitor, but is materially comparable as a hotel distribution technology provider operating in the same Italian hospitality ecosystem.
- Simple Booking: Simple Booking is an Italian CRS and booking engine integrated 2-way with GP Dati's Infinity Scrigno PMS. Although a partner, it is comparable as an Italian hospitality distribution technology provider targeting the same customer base of hotels and groups.
Direct peers
- Mews: Mews is a cloud-native PMS platform serving hotels, hostels, and serviced apartments globally with modular property management, payments, and guest experience tools. It is a direct competitor to GP Dati in the cloud-hotel-PMS category, particularly for independent and boutique properties, and exemplifies the modern SaaS incumbent GP Dati competes against.
- Cloudbeds: Cloudbeds offers an all-in-one hospitality management suite combining PMS, booking engine, channel manager, and revenue management for independent hotels, hostels, and groups. It directly competes with GP Dati's Infinity Scrigno PMS in the cloud-PMS category and is rapidly expanding in Europe.
- Shiji Group: Shiji provides enterprise PMS, POS, and guest experience platforms for hotels and resorts globally, including the Infrasys POS and Shiji PMS suites. It competes with GP Dati in mid-market and enterprise hospitality, particularly for multi-property hotel groups requiring integrated F&B and PMS.
- Protel Hotelsoftware: Protel offers PMS and POS solutions for hotels, chains, and cruise lines with both on-premise and cloud deployment. It directly competes with GP Dati in European hotel IT and shares similar multi-property architecture and POS integration approaches.
- Hotelogix: Hotelogix provides a cloud-based PMS with multi-property support, channel manager, and revenue management for hotels and groups. It competes with GP Dati's Scrigno PMS in the cloud-hotel-PMS category for independent hotels and small chains, particularly in Europe.
Emerging players
- RoomKey PMS: RoomKey is a cloud-based PMS focused on independent hotels and small chains with integrated booking engine and revenue management. It competes in the same cloud-PMS category as GP Dati, particularly targeting properties seeking modern alternatives to legacy PMS systems.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
GP Dati Hotel Service social profiles
Digital presenceGP Dati Hotel Service compliance and trust
Trust signalCompliance1 record
GP Dati Hotel Service financial estimates
Financial estimateRevenue estimate
Valuation estimate
GP Dati Hotel Service leadership team
Management profileNumber of profiles
GP Dati Hotel Service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
GP Dati Hotel Service M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about GP Dati Hotel Service
What does GP Dati Hotel Service do?
GP Dati Hotel Service (Zucchetti Hospitality) sells Infinity Scrigno PMS, a modular cloud-based multi-property Property Management System for hotel groups, independent hotels, resorts, vacation villages, and campsites in Italy. The suite, built on Zucchetti's Infinity Application Framework with Oracle database, integrates front office, revenue management, F&B, CRM, marketing automation, inventory (economato), electronic money (Monetica), business intelligence, and PCI-DSS compliant cloud hosting with offline emergency capability. Add-on modules and complementary Zucchetti ecosystem products (RateBoard, Lybra, MA Marketing Automation, Vertical Booking, Simple Booking, DigitalHub) and hardware (POS terminals, handheld devices, tablets, printers) are sold alongside the core platform.
Is GP Dati Hotel Service a public or private company?
GP Dati Hotel Service is a private company. It is classified as corporate owned and is currently operating.
When was GP Dati Hotel Service founded?
GP Dati Hotel Service was founded in 1981. It employs 5,001 to 10,000 people.
Where is GP Dati Hotel Service based?
GP Dati Hotel Service is headquartered in Mestre, Italy, in the Europe region.
How does GP Dati Hotel Service make money?
Four revenue lines are on record. PMS Software Licenses and Subscriptions are the primary driver. The others are hosting Services, hardware Sales and totem and Card Systems.
Who are GP Dati Hotel Service's main competitors?
Oracle Hospitality (OPERA Cloud) is listed as a broad incumbent. Others are Duetto, Vertical Booking and Simple Booking. Direct peers are Mews, Cloudbeds, Shiji Group, Protel Hotelsoftware and Hotelogix. RoomKey PMS is listed as an emerging player.
Does GP Dati Hotel Service have an API?
No public API is recorded for GP Dati Hotel Service.
What industry is GP Dati Hotel Service in?
GP Dati Hotel Service's product category is Hotel Property Management Software. Its primary akta.pro industry code is THALAMAA, Online Booking & Reservation Platforms (B2B/B2C). Its NAICS code is 54151.