Computer Helper

What Computer Helper does

Computer Helper is a managed IT services provider and IT consultancy headquartered at 8723 Hospital Drive in Douglasville, Georgia, operating as a subsidiary of Ryker Services. The firm targets small-to-medium businesses in the Georgia region, with a secondary line of business serving individual home users. Its service portfolio spans fifteen discrete practice areas organized around Managed IT Services as the umbrella offering, including Network & Infrastructure, Cloud Services & Azure, Cybersecurity, User & Device Management, Workstation & Server Support, Compliance & Risk Management, Helpdesk & Remote Support, Microsoft Teams & VoIP Services, Microsoft 365 Management, AI & Automation Services, System Integration Services, Database Services, Business Intelligence & Reporting, Personal Computer Services, and IT Strategy Consulting.

The underlying technology stack is heavily concentrated on the Microsoft ecosystem — Azure, Microsoft 365, Teams, Power Platform (Power Automate, Power BI), Intune, Exchange Online, SharePoint, OneDrive, and Microsoft Graph — supplemented by SQL Server and Azure SQL on the database side and third-party tools (Cisco networking, Veeam backup, UiPath RPA, Hudu documentation, DigitalOcean hosting, Vitelity VoIP). Service delivery is performed remotely via a HaloPSA-backed client portal, RMM tooling, and remote desktop support, with onsite dispatch available for hardware and cabling work. No public APIs, SDKs, or proprietary software products are offered; the entire offering is human-delivered professional and managed services.

The business model combines recurring monthly managed services subscriptions with project-based professional services for cloud migration, cybersecurity audits, compliance assessments, BI implementations, and system integrations, plus higher-margin IT advisory and AI/automation engagements that function as upsells within the managed services relationship. All engagements are custom-quoted; no pricing is publicly disclosed. Go-to-market is sales-led and direct, executed through the company website (computerhelperga.com), organic social (Facebook, LinkedIn), phone, and email, with no third-party channel partners and no published enterprise customers or case studies.

Name

Computer Helper

Legal name

Computer Helper

Website

https://computerhelper.org

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

1–10 employees

Short description

Computer Helper is a Microsoft-centric managed IT services provider and IT consultancy based in Douglasville, Georgia, serving small-to-medium businesses across the Georgia region with managed IT, cloud, cybersecurity, compliance, AI/automation, and IT advisory services.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Other Computer Related Services (541519), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

Helpdesk & End-User Support Services (BPAEABAB), Service Desk & Help Desk Services (BPAEAJAA), Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA), Hardware & Device Support (PC, Mobile, Peripherals) (BPAAACAB)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud computing services
• IT consulting
• Microsoft 365 support

Headquarters

HQ city

Douglasville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Ongoing managed IT support and maintenance delivered on a subscription/recurring basis, including proactive monitoring, patching, helpdesk, and device management. Revenue is generated through monthly service agreements with clients.
2. Project-based Professional Services: One-time or discrete engagements for cloud migration, Azure tenant setup, VoIP/Teams deployment, cybersecurity audits, compliance assessments, database setup, BI/reporting implementations, and system integrations. Revenue recognized upon project completion.
3. IT Advisory & Strategy Consulting: Strategic technology roadmaps, cost optimization studies, and risk assessments delivered as consulting engagements. Positioned as an upsell/land-and-expand motion within the managed services relationship.
4. AI & Automation Services: Power Automate workflow development, Azure OpenAI/GPT integrations, and predictive analytics implementations. May be sold as add-on professional services within existing managed services contracts.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Computer Helper is a managed IT services and IT consultancy based in Douglasville, Georgia, delivering outsourced IT support, cloud and Microsoft 365/Azure administration, cybersecurity, VoIP/unified communications, business intelligence, AI/automation, and strategic IT advisory to small-to-medium businesses. The firm also offers personal computer support for home users and operates under the parent brand Ryker Services. Its core revenue activity is recurring managed-service delivery combined with project-based IT consulting engagements.

Product overview

Computer Helper is an IT services and consulting company offering a comprehensive suite of managed IT services organized as a portfolio of interconnected service offerings. The core portfolio includes Managed IT Services as the umbrella offering, complemented by specialized services including Network & Infrastructure, Cloud Services & Azure, Cybersecurity Services, and User & Device Management. Additional services cover Workstation & Server Support, Helpdesk & Remote Support, Compliance & Risk Management, Microsoft Teams & VoIP Services, and Microsoft 365 Management. The company also provides AI & Automation Services, System Integration Services, Database Services, and Business Intelligence & Reporting for advanced technology needs, plus Personal Computer Services for home users. IT Strategy Consulting serves as an advisory layer on top of the technical services, helping clients optimize costs, mitigate risks, innovate, and scale. The company operates as a single unified service model rather than discrete product modules.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services

Quantifiable outcome

• Optimize costs — identify redundancies and maximize technology ROI
• +3 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationComputer Helper is a Microsoft-centric IT services provider specializing in Microsoft Azure, Microsoft 365, Teams, VoIP, Power Platform (Power Automate, Power BI), Intune/Endpoint Manager, Exchange Online, SharePoint, and OneDrive. The company leverages Microsoft's ecosystem across all its managed services offerings.
• Ryker ServicescoreStrategic or Co-development PartnerComputer Helper is explicitly identified as a Ryker Services company (a Ryker Services subsidiary). Ryker Services is the parent organization providing strategic direction and support to Computer Helper.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• SHI International: SHI International is a large IT services and solutions provider with managed services, cloud, and security offerings — a broad incumbent that competes in adjacent SMB/mid-market managed IT categories.
• Insight Enterprises: Insight Enterprises is a large IT solutions and services provider offering managed services, cloud, and cybersecurity at scale — overlapping with Computer Helper's offerings but operating at significantly larger scale and broader geography.

Others

• ConnectWise: ConnectWise provides business management, RMM, and security platforms purpose-built for MSPs — a critical ecosystem enabler for managed IT services firms like Computer Helper, though not a direct competitor.
• Kaseya: Kaseya is a major platform vendor serving MSPs with RMM, PSA, and security tools — not a direct competitor to Computer Helper but a key technology supplier/ecosystem participant that could also enable or compete with its offerings.

Direct peers

• Ntiva: Ntiva is a national MSP with deep Microsoft expertise delivering managed IT, cloud, cybersecurity, and unified communications to SMB and mid-market clients — closely mirroring Computer Helper's service portfolio and target customer.
• Coretelligent: Coretelligent provides managed IT, cybersecurity, cloud, and compliance services to SMB and mid-market clients, with a strong emphasis on regulated industries — comparable in service breadth and customer profile to Computer Helper.
• CMIT Solutions: CMIT Solutions operates a franchise-style MSP model serving SMBs with managed IT, cybersecurity, cloud, and compliance services across multiple U.S. regions — a comparable SMB-focused managed IT services peer.

Regional players

• Heartland Technology: Heartland Technology is a Midwest-based regional MSP offering managed IT, cloud, cybersecurity, and VoIP to SMB clients — comparable regional/SMB managed IT services profile, though operating in a different U.S. geography.
• IT Support Specialists (ITSS): ITSS is a regional managed IT services provider serving SMBs with Microsoft-centric managed IT, cloud, and cybersecurity offerings — comparable in size, scope, and SMB focus, operating in a different U.S. region.
• Reliable IT: Reliable IT is a Texas-based regional MSP providing managed IT, cloud, and cybersecurity to SMBs — similar customer segment and service mix, though geographically distinct.

Market position

Strengths4 records

Weaknesses1 record

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/computerhelperga
• LinkedInlinkedin.com/company/computer-helper-ga
• Xx.com/computerhelperg

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Computer Helper