Nimbo

What Nimbo does

Nimbo is a cloud-based, all-in-one digital patient management platform for medical clinics and healthcare practices across Latin America, operated by US-incorporated parent Ecaresoft Inc. The platform combines an electronic medical record (Expediente Clínico Electrónico) integrated with CIE-10/ICD-10 classification and country-specific pharmacopoeia databases, with medical scheduling, telemedicine (video consultations via Jitsi/Zoom), electronic prescriptions compliant with COFEPRIS, patient portal, electronic invoicing, inventory management, and a suite of add-on modules including AI-powered clinical documentation (Notas Inteligentes), automated appointment reminders, satisfaction surveys, treatment protocols, ERP, and a Marketing Suite. Specialty-tuned modules are provided for physiotherapy (built with 250+ physiotherapists), sports medicine, rehabilitation, occupational health, dentistry, and other verticals. Nimbo serves individual practitioners, ambulatory clinics, multi-location medical practice networks, hospital outpatient departments, pharmacy-based clinics, and enterprise healthcare organizations across Mexico, Argentina, Ecuador, and Peru.

The business model is modular SaaS subscriptions priced per module and license rather than per operation or per employee, with a 14-day full-feature free trial that enables self-service signup. Go-to-market combines product-led growth (self-serve trial, SEO-optimized specialty landing pages) with inside sales and enterprise sales motions for larger accounts; a 40,000+ subscriber Substack newsletter (Historias), webinars, case studies, and a referral program support demand generation. Distribution is augmented by integration partnerships with Stripe (Verified Partner since July 2020), Zoom, Jitsi, Google Calendar, and the parent company's Guatapi WhatsApp management product launched in February 2025. Reported operational metrics include 2,000+ daily physicians, 8,000+ daily patients, 99.99% platform uptime, and a 35% reduction in no-show rates for customers using automated reminders; major named customers span enterprise (Christus Muguerza hospital network, Farmacias del Ahorro, YZA, Copa Airlines occupational health, Shell, Unimed) down to solo practitioners and a flagship mid-market rehabilitation customer (Centro de Rehabilitación Santa María) that has processed over 100,000 consultations through the platform since 2017. The company is private, appears bootstrapped with no disclosed funding rounds or institutional investors, and operates with 101-250 employees across offices in Austin (TX) and Mexico City.

Name

Nimbo

Legal name

Ecaresoft Inc.

Website

https://nimbo-x.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Nimbo is a cloud-based, modular digital patient management platform for medical clinics across Latin America (Mexico, Argentina, Ecuador, Peru), offering electronic medical records, scheduling, telemedicine, billing, and specialty-tuned modules operated by parent Ecaresoft Inc.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Other Computer Related Services (541519)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industry

Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL)

Keywords

• Electronic medical records
• Medical practice management
• Clinic management software
• Telemedicine platform
• Healthcare SaaS

Headquarters

HQ city

Monterrey

HQ country

Mexico

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Modular SaaS Subscription: Subscription-based revenue model where clinics pay for modules and licenses they need, rather than per-operation or per-employee pricing. All-in-one platform covering electronic medical records, scheduling, telemedicine, billing, inventory, and patient engagement.
2. Nimbo Telehealth Add-on: Telemedicine module enabling video consultations with integrated payment processing for remote patient care
3. Nimbo ERP Module: Business management module including inventory control, electronic invoicing, and accounts receivable management
4. Nimbo Marketing Suite Add-on: Marketing services including website creation, SEO optimization, digital advertising management, and reputation management

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

Nimbo is a cloud-based all-in-one medical practice management platform sold as a modular SaaS subscription to Latin American healthcare providers. The platform bundles electronic medical records, scheduling, telemedicine, electronic prescriptions, patient portal, billing, inventory, and AI-powered clinical documentation, with specialty modules for physiotherapy, rehabilitation, and sports medicine. Revenue is generated through recurring subscriptions priced per module and license rather than per operation or per employee.

Product overview

Nimbo is a cloud-based all-in-one medical practice management software designed for clinics and healthcare practices across Latin America. The platform operates on a modular architecture combining a core practice management system with specialized add-on modules. The core platform includes Electronic Medical Records (Expediente Clínico), Medical Scheduling (Agenda), Telemedicine (Telemedicina/Telehealth), Electronic Prescriptions, Patient Portal, Billing/Invoicing, and Inventory Management. The modular add-on suite extends functionality with Smart Notes (AI-powered documentation), Appointment Reminders, Satisfaction Surveys, Reports with Estela BI analytics, Treatment Protocols, ERP module, Marketing Suite, Chat, and specialized features including virtual waiting room, group scheduling, recurring appointments, online payments, and assistant profiles. Products are available across Mexico, Argentina, Ecuador, and Peru with compliance for COFEPRIS and international medical standards.

Differentiator

Problem solved

Functional benefit

Brands

• Guatapi: WhatsApp management platform for businesses and clinics; an inbox shared for teams, WhatsApp campaigns, and professional communication with patients. Created by Ecaresoft (makers of Nimbo).
• Nimbo Telehealth
• Nimbo Marketing Suite
• Nimbo ERP
• Estela BI

Products and services

• Electronic Medical Records (Expediente Clínico Electrónico) Cloud-based electronic medical records system storing all patient information, clinical histories, and medical documentation with integrated CIE-10 classification and country-specific drug databases, for medical practices across Latin America.
• Medical Agenda (Agenda médica) 24/7 online scheduling system with customizable physician/specialty portals, resource-based scheduling for rooms and equipment, and Google Calendar synchronization, for clinics seeking to reduce no-show rates and optimize appointment workflows.
• Telemedicine (Telemedicina) Video consultation platform integrated with Nimbo scheduling and medical records, supporting Jitsi and Zoom integration, virtual waiting room, online payments via Stripe, and automatic session documentation, for clinicians offering remote care.
• Nimbo Telehealth Dedicated telehealth product enabling physicians to start telemedicine consultations in under 10 minutes with integrated video calls, Stripe payment collection, and patient self-scheduling portal, for individual practitioners and digital clinics.
• Electronic Prescription (Receta electrónica) Electronic prescription generator with official validity, digital signature, security codes, and COFEPRIS compliance for Mexico and international standards, for prescribing physicians.
• AI Smart Notes (Notas Inteligentes) AI-powered documentation feature supporting voice input with automatic transcription, customizable templates, and AI assistance for creating structured, audit-ready clinical notes, for physicians seeking to streamline clinical documentation.
• Patient Portal (Portal paciente) Patient-facing portal providing secure access to personal information, appointments, and messages, reducing administrative burden on clinic staff and improving patient experience.
• Electronic Invoicing (Facturación) Electronic invoicing system with official fiscal validity that automates billing linked to charges, services, and administrative processes with multi-currency support, for clinics requiring compliant billing.
• Inventory Management (Inventarios) Inventory management for medical products and supplies synchronized with billing and collections to optimize cost, availability, and timely restocking, for clinics managing on-site stock.
• Nimbo ERP Business management module integrating inventory, billing, and patient revenue tracking, including accounts receivable, product/service catalog, electronic invoicing, sales reports, and multi-branch price list management, for clinics and practice networks.
• Nimbo Marketing Suite Digital marketing platform for patient acquisition including SEO-optimized websites, Google My Business management, digital advertising campaigns, and reputation management through review requests, for clinics seeking patient growth.
• Nimbo Chat Professional chat system replacing WhatsApp for patient communications with defined business hours, appointment conversion from conversations, assistant collaboration, and privacy controls, for clinics managing patient messaging.
• Guatapi Professional WhatsApp management product from Ecaresoft, enabling shared team inbox, mass WhatsApp campaigns, and clinic-branded communications, with planned integration to Nimbo for sending reminders from the clinic's own phone number, for clinics and businesses needing team-based messaging.
• Physiotherapy Module (Módulo de Fisioterapia) Specialized clinical module for physiotherapy with body mapping for frontal/posterior evaluations, pre-built templates for quick documentation, and mobile access for consultations, for physiotherapy and rehabilitation centers.
• Estela BI Advanced business intelligence and analytics platform integrated with Nimbo, offering custom dashboards, automated email reports, and trend analysis, for clinics requiring deeper operational insights beyond standard reports.

Quantifiable outcome

• Reduces no-show rates by up to 35%
• +3 more outcomes

Named customers8 records

Segments10 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability2 records

Feature7 records

Partnerships

Four partnerships are on record, tiered core.

• GuatapicoreTechnology or Integration · 24 February 2025Guatapi is a new product from Ecaresoft (Nimbo's parent company) providing professional WhatsApp management for clinics. Upcoming integration will allow Nimbo to use clinic's own WhatsApp number for appointment reminders and notifications. Launch price: $39 USD/month for unlimited users.
• StripecoreTechnology or Integration · 10 July 2020Nimbo became a Stripe Verified Partner in July 2020, enabling secure online payment processing for medical consultations. The integration allows clinics to accept credit card payments and receive funds directly in their bank accounts. Payment confirmation is automatically linked to appointment scheduling, reducing no-shows for telemedicine consultations.
• ZoomcoreTechnology or IntegrationIntegration with Zoom and Zoom SDK for video consultations. With Zoom SDK, patients can share files during sessions which are automatically attached to their medical records, ensuring centralized information management.
• Google CalendarcoreTechnology or IntegrationNative two-way synchronization between Nimbo Agenda and Google Calendar. Appointments created in either platform automatically appear in the other, allowing healthcare providers to manage their schedules from their preferred calendar application.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Jane Software: Jane is a clinic management platform popular with allied health practitioners (physiotherapy, chiropractic) in North America and the UK. Comparable to Nimbo's physiotherapy and rehabilitation modules and its specialization-driven go-to-market.
• SimplePractice: SimplePractice is a US-focused practice management SaaS for private practitioners and small clinics offering scheduling, telehealth, billing, and notes. Comparable to Nimbo's solo-practitioner and small-clinic segment, though primarily English-language and US-market.

Broad incumbents

• CareCloud: CareCloud (formerly MTBC) is a US-listed health IT company offering EHR, practice management, and revenue cycle services to ambulatory providers. Comparable to Nimbo's billing/ERP and EMR modules, though serving larger US-based group practices.
• Epic Systems: Epic is the dominant US hospital EHR vendor expanding internationally. Relevant to Nimbo as the long-term competitive benchmark for hospital-system deals (e.g., Christus Muguerza) and as a potential entrant into Latin American enterprise healthcare IT.
• Athenahealth: Athenahealth is a large US-listed EHR and practice management incumbent serving ambulatory practices with EMR, billing, and patient engagement. Competes with Nimbo at the upper end of its market (multi-location clinic networks) and represents the kind of broader competitor expanding into LATAM.

Direct peers

• Medesk: Medesk is a cloud-based clinic and practice management SaaS offering EMR, scheduling, billing, and telemedicine. Comparable to Nimbo in product breadth and subscription-driven SaaS model, though serving more UK/European markets.
• Clinic Cloud: Clinic Cloud is a cloud-based clinic management SaaS popular in Spain and Latin America covering medical records, scheduling, billing, and telemedicine. Closely comparable to Nimbo in feature scope, customer segment (small/medium clinics), and Spanish-language market orientation.
• Doctoralia Pro (Docplanner): Doctoralia Pro is the practice management software arm of Docplanner offering calendar, EMR, and patient engagement tools for doctors. Directly comparable to Nimbo in targeting LATAM/European solo practitioners with integrated clinic workflow software.
• HiDoctor: HiDoctor is a long-standing Spanish-language medical practice management and EMR suite used by solo practitioners and clinics in Spain and LATAM. Comparable to Nimbo on target customer (Spanish-speaking clinicians), core EMR/scheduling offering, and modular product architecture.
• Doctoralia (Docplanner): Doctoralia is a LATAM/Spain-focused doctor marketplace and practice management SaaS owned by Docplanner. It directly competes with Nimbo in serving Spanish-speaking clinicians with appointment booking, EMR, and patient engagement tooling across the same geographies.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/nimboX.DigitalPatientManagement
• Xx.com/nimbo_x
• LinkedInlinkedin.com/company/nimbo-x

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nimbo