Katharine House Hospice Stafford

What Katharine House Hospice Stafford does

Katharine House Hospice is an independent registered charity (No. 1011712) and company limited by guarantee (No. 02700516) operating in Stafford, United Kingdom, providing free specialist palliative and end-of-life care to people with incurable illnesses and their families. Its core service portfolio includes an inpatient unit (8 beds, currently temporarily relocated to Ward 8 at County Hospital during a £1.8 million redevelopment expanding capacity to 10 private en-suite bedrooms), a hospice-at-home service, a therapy and wellbeing centre, lymphoedema clinic, complementary therapy, palliative care nurse specialists, advance care planning, and a 24/7 palliative care advice line. In the past year it cared for 2,630 patients and families, supported by 245 volunteers contributing 51,975 hours. It holds the Queen's Award for Voluntary Service.

The organisation runs a diversified, community-led funding model rather than a commercial revenue model. All clinical care is provided free of charge; the ~£4 million annual operating cost is funded through a network of physical charity shops across Stafford, Leek, Rugeley, Cannock, and Norton Bridge (contributing over £1 million annually), online retail on eBay/Depop/Vinted, a Local Hospice Lottery subscription, regular giving, one-time donations, corporate sponsorships, trust and foundation grants, gifts in wills, and a calendar of fundraising events including the Walk to Remember, Charity Golf Day, Firewalk, Run Alton Towers, London Marathon and Great North Run slots, plus overseas adventure challenges (Kilimanjaro, Snowdon, Arctic Wilderness, Wing Walking).

Its technology stack is conventional charity-sector infrastructure: a WooCommerce-based website for donations and retail, Visufund for Light up a Life interactive fundraising, MuchLoved for tribute funds, BoxMove for furniture collection logistics, Enthuse for event registration and donations, Google Analytics and Microsoft Clarity for web analytics, and CookieYes for consent. The hospice operates with 51–100 employees, has no parent company or external investors, and is governed as a nonprofit with no ownership changes, acquisitions, or funding rounds disclosed. Its market is strictly regional, limited to Stafford and surrounding areas in England.

Name

Katharine House Hospice Stafford

Legal name

Katharine House Hospice

Website

https://khhospice.org.uk

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

101–250 employees

Short description

Katharine House Hospice is an independent UK charity providing free specialist palliative and end-of-life care — including inpatient, hospice-at-home, therapy, and 24/7 advice — to people with incurable illnesses and families across Stafford and surrounding areas, funded through retail shops, donations, lottery, and community fundraising events.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Home Health Care Services (621610), Home Health Care Services (62161), Other Residential Care Facilities (6239)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Residential Hospice / Hospice House (Facility-Based) (HLADAHAC)

akta.pro secondary industries

Inpatient Hospice (General Inpatient Care) (HLADAHAB), Home Hospice (Routine Home Care) (HLADAHAA), Palliative Care, Hospice & Serious Illness Support (BPAGACAK), Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH)

Keywords

• Palliative care services
• Hospice care
• End-of-life care
• Charity fundraising
• Bereavement support

Headquarters

HQ city

Stafford

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Fundraising: Primary revenue stream through one-time and regular donations from individuals, community fundraising events, corporate partnerships, trust and foundation grants, and gifts in wills. The hospice runs regular fundraising events including runs, challenges, walks, and gala events.
2. Retail Operations: Network of hospice charity shops selling donated items including fashion, furniture, and homewares. Annual retail contribution exceeds £1 million. Also includes online sales through eBay, Depop, and Vinted platforms, plus furniture collection and house clearance services.
3. Hospice Lottery: Local Hospice Lottery partnership allowing supporters to play for weekly cash prizes of £2,000 while contributing to hospice funding.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels11 records

Core offering

Katharine House Hospice provides free specialist palliative and end-of-life care to people with incurable illnesses in Stafford and surrounding areas. Services are delivered across multiple settings — an inpatient unit (temporarily at Ward 8, Stafford County Hospital during the Building Care redevelopment), hospice at home visits, outpatient Therapy and Wellbeing Centre, Lymphoedema Clinic, and Complementary Therapy — supported by a 24/7 palliative care advice line. The hospice also operates a network of charity retail shops, online resale shops, and an extensive community fundraising and events programme to fund its nearly £4m annual operating cost.

Product overview

Katharine House Hospice Stafford provides a comprehensive portfolio of free specialist palliative and hospice care services for people with incurable illnesses across Stafford and surrounding areas. The core care offering includes inpatient unit services (currently temporarily relocated during redevelopment), therapy and wellbeing centre, lymphoedema clinic, palliative care nurse specialists, complementary therapy, hospice care at home, and family/carer support. A 24/7 palliative care advice line complements clinical services. The organization funds its care through diversified revenue streams including a network of retail charity shops (contributing over £1 million annually), online shops (eBay, Depop, Vinted), a Local Hospice Lottery, and an extensive events program including annual walks, runs (Great North Run, London Marathon, Stafford 10K, Run Alton Towers), golf days, firewalks, and overseas adventure challenges (Kilimanjaro, Snowdon, Arctic expeditions, wing walking). The Building Care £1.8 million campaign is currently expanding the inpatient unit. The hospice also offers memorial services including tribute funds (via MuchLoved), Light up a Life dedications (via Visufund), and Heart of Memories dedications. Volunteer programs span retail, e-commerce, and gardening roles, having earned the Queen's Award for Voluntary Service.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospice Care Services Free specialist palliative and hospice care provided across the community, at home, and at the hospice inpatient unit. Includes the Therapy and Wellbeing Centre, Lymphoedema Clinic, palliative care nurse specialists, complementary therapy, hospice care at home, and family and carer support.
• Inpatient Unit Specialist inpatient palliative care delivered in private en-suite bedrooms with garden access. During the Building Care redevelopment (April–late 2026), inpatient care is temporarily based at Ward 8, Stafford County Hospital, with community and outpatient services continuing as normal.
• Palliative Care Advice Line 24/7, 365-days-a-year telephone advice line (01785 270832) offering expert palliative care advice and support to anyone with a palliative care diagnosis, their loved ones, and healthcare professionals.
• Hospice Care at Home
• Therapy and Wellbeing Centre
• Lymphoedema Clinic
• Complementary Therapy
• Advance Care Planning
• Hospice Charity Shops
• Forget-me-not Flowers
• Free Furniture Collection
• House Clearance Service
• Christmas Tree Collection
• Local Hospice Lottery
• Heart of Memories
• Light up a Life
• Tribute Fund (MuchLoved)
• Walk to Remember
• Charity Golf Day
• Bubbles and Blooms
• Firewalk
• Charity Runs
• Wing Walking Experience
• Snowdon Sunrise Challenge
• Kilimanjaro Challenge
• Arctic Wilderness Expedition

Quantifiable outcome

• 2,630 patients and families cared for in the past year
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

19 partnerships are on record, tiered minor and core.

• Davisons LawminorGTM or Marketing PartnerEvent sponsor for Bubbles and Blooms charity lunch event, providing support for the fundraising event with Jenny Eclair.
• RAE BuildminorGTM or Marketing PartnerEvent sponsor for Charity Golf Day, supporting the annual golf fundraising event.
• Picking & Butters SolicitorsminorGTM or Marketing PartnerPartner for Charity Golf Day event, supporting annual fundraising golf competition.
• ORJ LawminorGTM or Marketing PartnerEvent sponsor for Walk to Remember 2026 annual event at Shugborough Estate.
• Friel HomesminorGTM or Marketing PartnerCampaign sponsor for Building Care redevelopment project to expand the Inpatient Unit.
• Magg ServicesminorGTM or Marketing PartnerEvent sponsor for the 2026 Firewalk challenge event at Stafford Rangers Football Club.
• Travel and TrekcoreStrategic or Co-development PartnerOrganises and fulfils overseas challenge events including Mount Kilimanjaro climb, Snowdon Sunrise Challenge, and Arctic Wilderness Expedition in Finland. Provides comprehensive logistics, safety briefings, and mountain leadership for charity trek participants.
• Life-Changing ChallengescoreStrategic or Co-development PartnerOrganises and fulfils the Wing Walking Experience challenge at locations in Gloucestershire and Northampton. Manages flight bookings and provides safety equipment for the charity challenge.
• UK FirewalkcoreStrategic or Co-development PartnerProfessional firewalk event company led by two-time Guinness World Record holder Scott Bell. Provides expert coaching and safety management for the annual firewalk challenge.
• Extramile DigitalminorGTM or Marketing PartnerStone-based digital marketing company supporting the hospice since 2023 through various fundraising activities including skydiving and London Marathon participation.
• Land RoverminorGTM or Marketing PartnerCorporate volunteers who assist with garden maintenance and outdoor projects at the hospice.
• VeoliaminorStrategic or Co-development PartnerEnvironmental services partner that collects and recycles Christmas trees at no cost to the hospice. Trees are collected from residential properties and shredded into peat-free compost at Mill Farm Recycling.
• Just HelpingminorStrategic or Co-development PartnerOrganisation that coordinates the annual Christmas Tree Collection campaign supporting hospices across the UK. Manages the registration system for tree collection donations.
• Stan RobinsonminorGTM or Marketing PartnerSponsor for the 2025 Christmas tree collection initiative.
• Local Hospice Lottery Ltd.coreGTM or Marketing PartnerLottery operator enabling supporters to play for weekly prizes of £2,000 while raising funds for the hospice through a shared lottery programme.
• Brocton Hall Golf ClubminorGTM or Marketing PartnerVenue partner for the annual Charity Golf Day event.
• Aston MarinaminorGTM or Marketing PartnerVenue partner for Bubbles and Blooms charity lunch event, hosting the event at The Boat House restaurant.
• Shugborough EstateminorGTM or Marketing PartnerVenue partner for the annual Walk to Remember event, hosting the 5K walk through the stunning grounds of the estate.
• Stafford Rangers Football ClubminorGTM or Marketing PartnerVenue host for the 2026 Firewalk event.

Scale indicators13 records

Recent moves8 records

Expansion highlights5 records

Regional players

• Severn Hospice: Shropshire/Mid-Wales hospice charity with inpatient, day services, hospice at home, and charity retail network - similar service portfolio to Katharine House in an adjacent UK region.

Direct peers

• Compton Care (Compton Hospice): Independent Wolverhampton-based hospice charity providing inpatient palliative care, hospice at home, and community services in the West Midlands, directly comparable in service mix, geography, and charity-funded operating model.
• Douglas Macmillan Hospice: Stoke-on-Trent hospice charity providing similar free palliative and end-of-life care to North Staffordshire - a neighbouring catchment with comparable service portfolio, fundraising model, and volunteer dependency.
• St Giles Hospice: Midlands-based hospice charity operating inpatient units, hospice at home, and community fundraising/retail arms of comparable size and scope to Katharine House.
• Florence Nightingale Hospice: Buckinghamshire-based hospice delivering inpatient palliative care, hospice at home, and lymphoedema services through charity funding - comparable scale and service mix.
• Birmingham Hospice (Birmingham St Mary's Hospice): Regional hospice providing inpatient and community palliative care with a similar charity-shop and donation funding model, operating in the broader West Midlands footprint.

Others

• Local Hospice Lottery Ltd: Shared lottery operator across multiple UK hospices - a technology/infrastructure partner enabling recurring revenue for member hospices including Katharine House.
• Hospice UK: National membership and advocacy body for UK hospices; not a direct care provider but the sector peer organisation relevant to charity hospices for benchmarking, policy, and funding access.

Broad incumbents

• Sue Ryder: National UK palliative and neurological care charity running multiple hospices with charity shops, fundraising events, and volunteer programmes - comparable operating model at much larger scale.
• Marie Curie: UK charity providing hospice-based and at-home palliative care with significant volunteer-driven fundraising and retail operations - directly comparable care modality at national scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/khhospice
• YouTubeyoutube.com/channel/UCjfEGMCFBYviThSxB0YUZ7g
• Facebookfacebook.com/khhospicestafford
• LinkedInuk.linkedin.com/company/katharine-house-hospice-stafford
• Instagraminstagram.com/khhospice
• TikToktiktok.com/@khhospice

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Katharine House Hospice Stafford