AllCity Technology
AllCity Technology is a privately held Austin-based managed IT services provider founded in 1999, delivering flat-rate managed services, remote support, onsite repair, network security, backup/recovery, and help desk services to small businesses and home offices in the greater Austin, Texas metro area.
- Company typePrivate
- Founded1999
- HeadquartersAustin, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What AllCity Technology does
AllCity Technology is a privately held managed IT services provider founded in 1999 and headquartered in Austin, Texas. The company delivers a portfolio of six integrated service modules — Managed Services (flat-rate 24/7 monitoring), Remote Support, Onsite Service, Network Security, Backup and Recovery, and Help Desk — to small businesses and home offices in the greater Austin metropolitan area. Service delivery is human-led, combining remote troubleshooting, on-site repair, and help desk support, with no proprietary technology platform disclosed; the underlying tech stack appears to be conventional MSP tooling (remote access utilities, off-site dissimilar server backup, and standard network monitoring).
The business model is built on recurring flat-rate monthly subscriptions for managed services, supplemented by fee-based remote and onsite engagements. The go-to-market motion is sales-led and geographically constrained: the company relies on direct phone outreach, a Google Sites website, free consultation bookings via a Google Calendar link, and customer referrals. Customer segments are primarily small businesses with 4 to 40+ PCs and one or more servers, plus a secondary home-office segment and a smaller footprint in government and regulated industries requiring HIPAA and SOC compliance.
AllCity Technology operates with a headcount of 11–50 employees and a PO Box mailing address, with no disclosed management team, no investors, no funding history, no acquisitions, and no public revenue figures. The company has maintained multi-year customer relationships (testimonials reference 5+ year tenures), suggesting reliable retention within its local niche, but there is no evidence of geographic expansion, product diversification beyond the existing six services, or adoption of AI/automation tooling.
AllCity Technology firmographics
Firmographics- Name
- AllCity Technology
- Legal name
- AllCity Technology
- Website
- https://allcitytechnology.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- AllCity Technology is a privately held Austin-based managed IT services provider founded in 1999, delivering flat-rate managed services, remote support, onsite repair, network security, backup/recovery, and help desk services to small businesses and home offices in the greater Austin, Texas metro area.
- Ownership category
- akta.pro rank
AllCity Technology industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH)
- akta.pro secondary industry
- Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI)
Keywords
Where AllCity Technology is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
AllCity Technology business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed Services: Recurring flat-rate fee model providing comprehensive IT management including 24/7 monitoring, maintenance, and support. Services covered under the flat rate regardless of network issues or server failures. This is the primary revenue stream and core value proposition.
- Remote IT Support: Remote technical support services billed as part of managed services or as standalone fee-based engagements. Covers viral protection, server and desktop support, and network troubleshooting delivered remotely.
- Onsite Computer Repair: Onsite repair and maintenance services for PCs and servers at customer locations. Includes hardware and software upgrades, day-long and quick-turn service projects.
- Backup and Recovery Services: Data backup and recovery services using offsite dissimilar server storage. Billed as part of managed services or as standalone service offering.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom flat-rate managed services packages |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
AllCity Technology product offering
Product offeringCore offering
AllCity Technology is a managed IT services provider in the Austin, Texas area that delivers flat-rate IT management with 24/7 monitoring, remote support, onsite computer repair, network security with compliance support, off-site backup and recovery, and help desk technical support to small businesses and home offices. Services can be contracted individually or bundled into custom-tailored managed services packages designed to function as the client's outsourced IT department.
Product overview
AllCity Technology is an IT services company offering a unified portfolio of six integrated service modules for small businesses and home offices in the greater Austin, Texas area. The core offering is Managed Services (flat-rate IT management with 24/7 monitoring), which serves as the primary engagement model, supplemented by Remote Support (remote IT resolution), Onsite Service (on-site computer repair), Network Security (protection and compliance), Backup and Recovery (data protection), and Help Desk (technical support). These services can be contracted individually or as part of a managed services package, with cloud services mentioned as a component. The company positions itself as a comprehensive IT partner providing best-in-class service and support.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed Services Flat-rate IT management service providing 24/7 monitoring, tailored packages for any business size or budget, and proactive maintenance to prevent network failures. Designed to serve as the client's outsourced IT department for small businesses in the greater Austin, Texas area.
- Remote Support Remote IT services enabling technicians to plug into customer networks and machines from afar for viral protection, server and desktop support, network troubleshooting, and rapid issue resolution in a fraction of the time of onsite visits. Targeted at small businesses in the Austin area.
- Onsite Service On-site computer repair solutions including PC and server repair, software and hardware upgrades, and quick turnaround service delivered at the client's business location in the greater Austin area.
- Network Security Network security protection including vulnerability assessment, security planning, implementation, and compliance support for HIPAA and SOC requirements. Targeted at small businesses, government agencies, and regulated industries in the Austin area.
- Backup and Recovery Data backup and recovery services using an off-site dissimilar server system to protect domain and server information, with quick data restoration capabilities. Available standalone or as part of managed services.
- Help Desk
Companies that use AllCity Technology
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles3 records
AllCity Technology technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AllCity Technology partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights2 records
AllCity Technology competitors and assessment
Company assessmentDirect peers
- Logically: Managed IT services and cybersecurity provider for SMB and mid-market clients, offering managed services, help desk, and security similar to AllCity but operating across broader US geographies.
- Mobile Mentor: Austin-headquartered IT and mobility services firm with overlapping managed services, security, and consulting capabilities for SMB and mid-market customers in the same metro.
- Dataprise: Dataprise is a US managed IT services and cybersecurity provider serving SMB and mid-market customers with a comparable flat-rate managed services, help desk, network security, and backup offering model.
- Ntirety: Ntirety delivers managed IT, cybersecurity, and compliance services to SMB and regulated industries, closely mirroring AllCity's mix of managed services plus HIPAA/SOC compliance positioning.
- Heartland Business Systems: Mid-size IT managed services and security firm with comparable managed services, network security, and business continuity offerings for SMB customers.
- LanDynamix: Austin-based managed IT services provider serving SMB customers with managed services, network support, and help desk offerings in the same local metro as AllCity.
Regional players
- Accudata Systems: Texas-based managed IT and security services firm serving Texas SMB and mid-market customers; directly comparable service mix with shared regional geographic anchor.
Broad incumbents
- ConnectWise: Large incumbent platform providing PSA, RMM, and business management software used widely by MSPs; competes indirectly by enabling AllCity's would-be competitors to scale service delivery.
- Kaseya: Global incumbent offering IT management and security software for MSPs; threatens AllCity by empowering rival MSPs with automation that compresses service economics across the SMB market.
Emerging players
- NinjaOne: Austin-headquartered RMM and endpoint management platform purpose-built for MSPs; an emerging Austin competitor providing automation tools to SMB-focused MSPs.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat2 records
Key risks6 records
Key highlights6 records
Customer concentration
AllCity Technology social profiles
Digital presenceAllCity Technology financial estimates
Financial estimateRevenue estimate
Valuation estimate
AllCity Technology leadership team
Management profileNumber of profiles
AllCity Technology funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AllCity Technology M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AllCity Technology
What does AllCity Technology do?
AllCity Technology is a managed IT services provider in the Austin, Texas area that delivers flat-rate IT management with 24/7 monitoring, remote support, onsite computer repair, network security with compliance support, off-site backup and recovery, and help desk technical support to small businesses and home offices. Services can be contracted individually or bundled into custom-tailored managed services packages designed to function as the client's outsourced IT department.
Is AllCity Technology a public or private company?
AllCity Technology is a private company. It is classified as unknown and is currently operating.
When was AllCity Technology founded?
AllCity Technology was founded in 1999. It employs 11 to 50 people.
Where is AllCity Technology based?
AllCity Technology is headquartered in Austin, United States, in the North America region.
How does AllCity Technology make money?
Four revenue lines are on record. Managed Services are the primary driver. The others are remote IT Support, onsite Computer Repair and backup and Recovery Services.
Who are AllCity Technology's main competitors?
Direct peers on record are Logically, Mobile Mentor, Dataprise, Ntirety, Heartland Business Systems and LanDynamix. Accudata Systems is listed as a regional player. Broad incumbents are ConnectWise and Kaseya. NinjaOne is listed as an emerging player.
Does AllCity Technology have an API?
No public API is recorded for AllCity Technology.
What industry is AllCity Technology in?
AllCity Technology's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAH, IT Operations, Event & Incident Management (NOC/SOC-to-ITSM), with a secondary code of BPAEAOAI, Endpoint & Mobile Asset Management (UEM/MDM Asset Controls). Its NAICS code is 54151 and its SIC code is 7370.