What Msi Technologies does

MSI Technologies LLC is a privately held, regional IT solutions provider founded in 1999 and headquartered in Mountain Lakes, New Jersey. The firm specializes in implementing, integrating, and providing managed support for Sage 300 ERP (formerly Sage Accpac ERP), Sage CRM, MISys Manufacturing, Accellos One Warehouse, and ACCU-DART barcode inventory solutions, alongside SonicWALL-based network security and Microsoft infrastructure services. It serves mid-market companies primarily across New Jersey, New York, and Pennsylvania, with additional international engagements such as a Japanese specialty chemicals manufacturer's North American operations, plus a niche vertical product for union and labor organizations.

The company's revenue model combines recurring managed IT services on fixed monthly contracts (24/7 monitoring, help desk, single point of contact, software release management) with project-based professional services for ERP/CRM implementation, migration, and training, supplemented by hosting/cloud services and resale of SonicWALL, Dell, and Microsoft technology through certified partner channels. Pricing is consultative and not publicly disclosed. Go-to-market is sales-led and partner-driven, with regional direct engagement by technical and financial consultants (Darren J. Sammartino, Technical Services Partner; Jeffrey A. Herwitt, Financial Systems Partner; Jonathan Vinci, Technical Services Manager), supported by case studies, blog content, and a website funnel.

MSI's competitive positioning rests on 25+ years of functional specialization in Sage/MISys ecosystems, multi-vendor certifications (SonicWALL Gold Medallion, Microsoft Certified Partner), and long-tenured client relationships across manufacturing, distribution, food, municipal government, and consumer brand verticals. The firm maintains an active content marketing presence including AI-themed blog content but has not disclosed proprietary AI products, meaningful M&A activity, external funding, or material leadership changes, consistent with a mature, owner-operated regional services business.

Name

Msi Technologies

Legal name

MSI Technologies LLC

Website

https://msitechnologies.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

MSI Technologies is a privately held, Mountain Lakes, NJ-based IT solutions provider that implements and supports Sage 300 ERP, Sage CRM, MISys Manufacturing, and SonicWALL network security for mid-market companies across New Jersey, New York, and Pennsylvania, supplemented by managed IT and cloud hosting services.

Ownership category

akta.pro rank

Product category

Managed IT Services and ERP Implementation

NAICS

Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

ERP Managed Services & AMS (Application Management) (BPAEAGAB)

akta.pro secondary industries

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Professional Services Automation (PSA) & Services ERP (HDAEAEAF), Application Maintenance & Support (AMS) (BPAEAFAC)

Keywords

• Managed IT services
• ERP implementation services
• Network security services
• Cloud hosting services
• IT consulting services

Headquarters

HQ city

Parsippany

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Managed IT Services: MSI provides outsourced managed IT services covering help desk, system monitoring, software updates, and administrative support for a fixed monthly cost. This creates predictable recurring revenue and transfers day-to-day IT management responsibility from clients to MSI.
2. ERP / Accounting Software Implementation and Consulting: Professional services revenue from implementing, migrating, consulting, training, and supporting Sage 300 ERP, Sage CRM, MISys Manufacturing, and related financial/distribution accounting systems. Includes on-premise and cloud deployment options.
3. Hosting and Cloud Services: Revenue from web hosting, data warehousing, email hosting, offsite backups, dedicated servers, managed colocation, and managed virtualization services. Reduces infrastructure costs for clients while providing access to managed cloud infrastructure.
4. Network and Security Services: Network engineering, network security, disaster recovery, and network relocation services. Includes SonicWALL product sales and configuration, on-site maintenance, repair, facility design and wiring, and ongoing network support and training.
5. Network Security Consulting (SonicWALL): SonicWALL Gold Medallion Partner providing SonicWALL product sales, security consulting, configuration, and ongoing maintenance. Services include firewall design, SSL-VPN connectivity, point-to-point VPN, WiFi zones, and endpoint security.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Msi Technologies implements, integrates, and provides ongoing managed support for enterprise software (Sage 300 ERP, Sage CRM, MISys Manufacturing, Accellos One Warehouse, ACCU-DART, Union Management Software) primarily for mid-market companies. The company also delivers managed IT services including SonicWALL-based network security, network engineering, disaster recovery, cloud/hosting, and network relocation, sold alongside professional services for consulting, migration, training, and implementation. Operations are anchored by Sage 300 ERP specialization and SonicWALL Gold Medallion Partner status, serving New Jersey, New York, and Pennsylvania.

Product overview

MSI Technologies offers a unified portfolio of IT solutions combining enterprise software implementations with managed services. The core software stack centers on Sage 300 ERP for financial management, Sage CRM for customer relationship management, MISys Manufacturing for production operations, and Union Management Software for membership organizations. Supporting these platforms are add-on modules including ACCU-DART (real-time inventory control for Sage 300 ERP) and Accellos One Warehouse (warehouse management). The company delivers these products alongside a comprehensive suite of managed IT services including network security (SonicWALL-based), network engineering, disaster recovery, hosting/cloud services, and network relocation, positioning itself as a full-service technology partner for medium-sized companies.

Differentiator

Problem solved

Functional benefit

Products and services

• Sage 300 ERP Sage 300 ERP is a comprehensive enterprise resource planning platform providing financial management, operations management, and customer management with real-time KPI dashboards, GAAP and IFRS compliance, and inventory, order fulfillment, and supply chain capabilities. Implementation, customization, and migration services for Sage 300 ERP are delivered to mid-market companies seeking integrated accounting and operations.
• Sage CRM Sage CRM is a customer relationship management solution offered as both cloud and on-premise deployments, providing enterprise-wide access to customer, partner, and prospect information, sales automation, marketing campaign management, customer care, and mobile CRM with Microsoft Outlook integration. It is offered to mid-market companies seeking unified customer and financial data alongside Sage 300 ERP.
• MISys Manufacturing MISys Manufacturing is a modular manufacturing control system that transforms accounting software into a manufacturing platform, providing inventory management, multi-level bills of material, work order tracking, shop floor control, labor tracking, serial/lot tracking, barcoding, and material requirements planning. It integrates with Sage 300 ERP and supports Microsoft SQL Express and SQL Server 2000+ for small-to-mid-sized manufacturers.
• Union Management Software A specialized union membership management software providing member registration, communication tools, accounting, reporting, automated dues collection, customizable dashboards, and compliance with labor laws and union regulations. It targets unions and labor organizations needing an integrated approach to membership and dues management with automated renewals and communication campaigns.
• Managed Services Outsourced managed IT services covering 24/7 monitoring, help desk support, single point of contact, software release management, activity reports, moves/adds/changes administration, and vendor agency management. Sold to mid-market clients on a fixed monthly cost basis to provide predictable IT budgeting and offload day-to-day IT operations from clients to MSI.
• Network Security Services SonicWALL-based network security services including firewall design, SSL-VPN connectivity, point-to-point VPN solutions, WiFi zone configuration, network monitoring, content filtering, intrusion detection, anti-virus/anti-spyware, email security, spam filtering, and endpoint security. Sold to mid-market and municipal clients needing certified security architecture and ongoing management.
• Network Engineering Services Network design, implementation, remote access solutions, and onsite network analysis services covering Microsoft operating systems, SQL databases, and Microsoft Exchange environments. Sold to mid-market and enterprise clients needing sophisticated communication systems and improved network reliability and productivity.
• Disaster Recovery Services IT disaster recovery solutions providing backup and recovery management for cloud-based and on-premise servers, including data mirroring, Storage Area Network (SAN) solutions, and systematic business continuity approaches. Sold to mid-market clients needing predictable recovery and uptime assurance.
• Hosting / Cloud Services Cloud computing and hosting services including dedicated servers, managed colocation, managed virtualization, web hosting, data warehousing, email hosting, and offsite backups. Sold to mid-market clients seeking reduced infrastructure costs, greater collaboration, and remote work capabilities.
• Network Relocation Services Business IT relocation services for office moves including network cabling, infrastructure planning, environmental and physical assessment, connectivity segmentation, and network security improvements. Sold to mid-market clients undergoing office moves or facility changes.
• Accellos One Warehouse Accellos One Warehouse is an award-winning warehouse management software that can be customized for multi-zone/multi-warehouse operations, advanced allocation, and simplified dispatch management. It is sold as part of MSI's manufacturing and distribution solution portfolio, targeted at mid-market distributors and manufacturers needing scalable warehouse operations.
• ACCU-DART Barcode Inventory Solution ACCU-DART is a real-time inventory control solution designed specifically for Sage 300 ERP users, leveraging wireless barcode technology to deliver accurate, up-to-the-minute inventory data on the warehouse floor. Sold to manufacturers and distributors needing barcode-driven inventory accuracy integrated with Sage 300 ERP.

Quantifiable outcome

• Reduced spam rates from 200 per day to virtually zero through SonicWALL Email Security implementation
• +3 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability4 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core.

• SonicWALL (Gold Medallion Partner)coreChannel Partner/ Reseller/ DistributorMSI Technologies is a SonicWALL Gold Medallion Partner with 3 Certified SonicWALL Security Administrators on staff. They provide SonicWALL product sales, security consulting, and full configuration/maintenance services including firewall design, SSL-VPN connectivity, point-to-point VPN, WiFi zones, email security, content filtering, intrusion detection/prevention, anti-virus, anti-spyware, and Continuous Data Protection (CDP) backup solutions. MSI has deployed SonicWALL across multiple client environments including municipal government deployments.
• Microsoft (Certified Partner)coreTechnology or IntegrationMSI Technologies is a Microsoft Certified Partner specializing in Microsoft operating systems, SQL databases, and Microsoft Exchange Mail Server environments. They engineer sophisticated network environments and support Microsoft-centric IT infrastructures for their clients.
• Sage (Software Partner)coreChannel Partner/ Reseller/ DistributorMSI Technologies specializes in Sage 300 ERP (formerly Sage Accpac ERP), MISys Manufacturing, and Sage CRM implementations. MSI is independent from Sage and not authorized to make statements on Sage's behalf, but functions as a certified implementation partner. Sage 300 ERP is described as a globally trusted financial and distribution accounting solution.
• MISys ManufacturingcoreTechnology or IntegrationMSI offers MISys Manufacturing software for small to mid-sized businesses, providing essential manufacturing functionalities at a low cost of ownership. MISys integrates with Sage 300 ERP and uses Microsoft SQL Express/SQL Server. The modular design includes advanced functionality for purchasing, shop floor control, labor tracking, serial/lot tracking, barcode scanning, material requirements planning, and bin tracking.
• Accellos One WarehousecoreTechnology or IntegrationMSI offers Accellos One Warehouse as an award-winning warehouse management software that can be customized to handle multi-zone/multi-warehouse operations, advanced allocation, and simplified dispatch management. Part of their manufacturing and distribution solution portfolio.
• Dell (Technology Partner)coreTechnology or IntegrationMSI's Technology Consulting team specializes in customized installations centered around Dell Servers as a core infrastructure component. Dell servers are featured in enterprise network designs, including disaster recovery configurations for multinational clients.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• CMIT Solutions: CMIT Solutions is a managed IT services franchise network with strong Northeast US density, competing with MSI for outsourced IT, help desk, and network security engagements in the same mid-market segment.
• US Resources: US Resources is a Sage 300 ERP and Sage HRMS implementation partner with managed services capabilities, directly overlapping MSI's Sage practice and ERP-focused professional services.
• NetGain Technologies: NetGain Technologies is a managed IT services and cloud hosting provider focused on small and mid-market clients, comparable to MSI in managed services, hosting, and IT outsourcing offerings.
• SWK Technologies: SWK Technologies is a long-standing Sage Gold Development Partner and managed IT services provider serving the Northeast US mid-market with Sage 300, Sage Intacct, Sage CRM, and similar application management services—directly overlapping MSI's core ERP and AMS practice.
• BTerrell Group: BTerrell Group is a Sage partner specializing in Sage 300, Sage CRM, and MISys Manufacturing implementations for distribution and manufacturing customers—a near-direct functional peer to MSI's manufacturing vertical practice.
• Dataprise: Dataprise is a regional managed IT services and cybersecurity provider with significant Northeast US presence, competing with MSI for mid-market managed services and network security engagements.
• Net@Work: Net@Work is a Sage and Acumatica partner providing ERP, CRM, and managed IT services to mid-market companies across the Northeast, with a comparable blend of financial systems consulting and managed services that mirrors MSI's offering.
• MicroStrategies: MicroStrategies is a Sage partner and managed services provider delivering Sage 300 ERP, Sage CRM, and IT support to mid-market clients in the Mid-Atlantic, directly comparable to MSI's Sage-focused ERP and managed services model.

Emerging players

• Acumatica: Acumatica is a cloud-native mid-market ERP vendor that increasingly competes with Sage 300 in MSI's target customer base; while not a service partner, it represents the platform shift that could pressure MSI's Sage-centric practice.

Broad incumbents

• KPMG Managed Services (mid-market practice): Large professional services firm offering managed IT, ERP implementation, and cybersecurity services to mid-market and enterprise clients—an incumbent that competes for larger managed services and ERP opportunities MSI might target as it grows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/msitechnologies
• Facebookfacebook.com/MsiTechnologiesLLC
• LinkedInlinkedin.com/company/msi-technologies-llc
• Instagraminstagram.com/msitechnologies

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Msi Technologies