FireLogic
FireLogic is a Chicagoland-based managed IT services firm founded in 2010 that delivers 24/7 monitoring, network, server, security, and business continuity support to SMB and mid-market clients across the United States via remote delivery and on-site field service.
- Company typePrivate
- Founded2010
- HeadquartersDes Plaines, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What FireLogic does
FireLogic is a privately held managed IT services firm founded in 2010 by Derrick Wlodarz, headquartered in the Chicago metropolitan area with operational offices in Des Plaines and Chicago, Illinois. The firm serves small to medium-sized businesses and select mid-market accounts across at least a dozen verticals, including professional services (legal, medical, accounting), education (K-12 districts, public libraries, tutoring centers), construction and HVAC, hospitality and retail, religious organizations, and nonprofits. Primary geographic focus is Chicagoland, but the firm positions itself as serving clients nationwide in the United States via cloud-first remote delivery; a walk-in help desk in Des Plaines supports local in-person service.
The company's product portfolio is organized around five managed-service pillars: Full Circle IT Support (the recurring managed services program with 24/7 monitoring, client ticket portal access, SLA-backed response, and project-work discounts), Managed Networks (Cisco Meraki, Ubiquiti, Netgear, and Zyxel firewalls, switches, and access points), Managed Servers (Dell, Microsoft Azure, Rackspace, with Nerdio for Azure consumption management), Managed Security (anti-malware via ESET, firewall management, email security, and Dark Web Monitoring), and Managed Business Continuity (cloud backup, BDR, hosted VoIP via RingCentral and 8x8). Adjacent project services include server migrations, security camera installations, and email platform migrations between legacy Exchange and Microsoft 365 or Google Workspace. A proprietary branded Client Ticket Portal (firelogic.itclientportal.com) provides managed-client transparency into ticket status and administrative reporting. The underlying technology stack relies on third-party platforms (Microsoft, Google, Cisco Meraki, Dell, ESET) rather than internally developed infrastructure, with no proprietary AI/ML capabilities or patents disclosed.
The business model is recurring monthly managed-services subscriptions augmented by project-based professional services revenue, with quote-based pricing customized per client and no publicly disclosed rate cards. Go-to-market is sales-led via a dedicated IT Sales Account Manager (Michael Schultz) handling outreach, consultation, and proposals, complemented by on-site field visits in Chicagoland and content marketing through a blog and YouTube training channel. Customer acquisition is driven primarily by referrals, community partnerships (Park Ridge and Niles-Maine District Libraries, CompTIA, ACRBO, local Chambers of Commerce), and organic search. The company is bootstrapped and founder-owned with no disclosed external funding, parent company, or institutional investment; revenue is not disclosed publicly.
FireLogic firmographics
Firmographics- Name
- FireLogic
- Legal name
- FireLogic
- Website
- https://firelogic.net
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- FireLogic is a Chicagoland-based managed IT services firm founded in 2010 that delivers 24/7 monitoring, network, server, security, and business continuity support to SMB and mid-market clients across the United States via remote delivery and on-site field service.
- Ownership category
- akta.pro rank
FireLogic industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Security Systems Services (except Locksmiths) (561621), Other Computer Related Services (541519)
- SIC
- Services-Computer Programming Services (7371)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industry
- Backup & DR Software Implementation & Managed Platforms (BPAEALAI)
Keywords
Where FireLogic is headquartered
LocationHeadquarters
- HQ city
- Des Plaines
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
FireLogic business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Support (Full Circle IT Support): Recurring managed services subscription covering monitoring, active support, client portal access, site visits, SLA response, and project discounts. This is the primary revenue stream with 24/7 monitoring, patch management, and ongoing technical support for servers, networks, security, and workstations.
- Project Work & Consulting: One-time project-based revenue from server migrations, network installations, security camera deployments, email platform migrations (Microsoft 365, Google G Suite), VoIP implementations, and Azure cloud setups. Managed clients receive project discounts.
- Specialized Training Services: Customized technology training delivered remotely or on-site for end users on platforms such as Microsoft 365, Google G Suite, Windows, IT Security, and mobile computing. Revenue generated through consulting engagements and as part of managed service agreements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Full Circle IT Support - Managed Services |
| Other | Pay-as-you-go | Project Work / Consulting |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels9 records
FireLogic product offering
Product offeringCore offering
FireLogic provides comprehensive managed IT support to small and mid-market businesses, offering 24/7 monitoring, client ticket portal access, SLA-backed response, network and server management, multi-layered cybersecurity, and business continuity including cloud backup and disaster recovery. The firm also delivers project-based IT services such as server migrations, network installations, email platform migrations (Microsoft 365, Google G Suite), VoIP deployments, Azure cloud setups, and security camera installations, plus customized end-user training for SMB and mid-market clients across the United States.
Product overview
FireLogic is a Full Circle Technology Support firm offering a unified managed IT services platform comprised of five core service pillars: Full Circle IT Support (the overarching managed services program), Managed Networks, Managed Servers, Managed Security, and Managed Business Continuity. These core offerings are complemented by specialized project services including Server Projects and Security Camera installation. The company also provides proprietary service tools including a Client Ticket Portal for ticket management and transparency, Dark Web Monitoring for credential protection, and Cloud Backup (BDR) for disaster recovery. All services are delivered by US-based technicians out of Des Plaines and Chicago offices, with 60 years of combined technical expertise on staff.
Differentiator
Problem solved
Functional benefit
Products and services
- Full Circle IT Support Comprehensive managed IT support program offering 24/7 full-service monitoring, client portal access, on-site visits, SLA-backed response times, patch management, and project discounts for small to medium businesses.
- Managed Networks Network infrastructure management covering vendor recommendations, configuration, monitoring, and ongoing management of firewalls, switches, and access points for SMBs.
- Managed Servers Physical and virtual server management covering implementation, configuration, 24/7 monitoring, security, backups, and warranty replacements for on-premises and cloud-hosted environments.
- Managed Security Multi-layered security services including firewall management, anti-malware protection, email security for Microsoft 365 and Google Workspace, and Dark Web credential monitoring.
- Managed Business Continuity Data protection and continuity services for Microsoft 365 and Google environments, workstation backup and security, server disaster recovery, and Azure cloud backup solutions.
- Server Projects Project-based server services including Windows Server administration, Exchange and email migrations, backup implementation, and upgrade assistance for clients needing one-time infrastructure projects.
- Security Cameras CCTV and IP camera surveillance system design, deployment, and installation for residential and commercial properties, including dome and directional camera types.
Quantifiable outcome
- 24/7 full-service monitoring keeps server surprises down and prevents costly outages
- +4 more outcomes
Companies that use FireLogic
Customer profileNamed customers25 records
Segments7 records
Ideal customer profiles5 records
FireLogic technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
Feature5 records
FireLogic partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- Computing Technology Industry Association (CompTIA)coreFireLogic is a longtime proud supporter of CompTIA. All technical staff members are required to have baseline CompTIA certifications during employment probation. Founder Derrick Wlodarz serves on the Subject Matter Expert Technical Advisory Committee, contributing to certification development. FireLogic attends yearly workshops at CompTIA headquarters alongside leading industry experts.
- Association of Computer Repair Business Owners (ACRBO)coreFireLogic is a member of ACRBO, which holds member companies to the highest standards of ethics, quality, and customer service. This membership provides a framework of accountability and credibility for the company.
- Park Ridge Public LibrarycoreFireLogic is an integral partner with Park Ridge Public Library, offering monthly free drop-in IT helpdesk since 2012 and free technology training classes on topics including Windows, Microsoft Office, Google G Suite, and IT Security. Hundreds of hours of volunteer support rendered. FireLogic was awarded the library's 2014 Annual Volunteering Award.
- Niles-Maine District LibrarycoreFireLogic partners with Niles-Maine District Library to offer dozens of custom technology training classes at no cost, covering Office 365, Google G Suite, Windows, and Security. Classes recorded and shared on FireLogic YouTube Channel. Training is provided on a volunteer basis.
- Self Help Closet and Pantry (Des Plaines)minorFireLogic has worked with the Self Help Closet and Pantry in Des Plaines over the last several years, running food drives to help them meet their goals. Represents community giving and charitable engagement.
- Park Ridge Chamber of CommerceminorFireLogic is a recognized member of the Park Ridge Chamber of Commerce, generating local business referrals and community presence.
- Des Plaines Chamber of CommerceminorFireLogic is a recognized member of the Des Plaines Chamber of Commerce, generating local business referrals and community presence.
- Cisco MerakicoreFireLogic has longstanding partnership relationships with Cisco Meraki for network hardware including firewalls, switches, and access points. Meraki products are featured across many client deployments including The Vig, Effective Air, Academic Tutoring Center, and St. Mary Church of Elgin.
- DellcoreFireLogic has longstanding partnership relationships with Dell for server hardware. Dell servers are featured across client deployments including Effective Air, St. Mary Church of Elgin, Frank H. Stowell & Sons, and Chris Carey & Company.
- Microsoft AzurecoreFireLogic partners with Microsoft Azure for cloud server solutions. Azure is highlighted as the cloud platform of choice for remote/hybrid workers and modernization away from on-premises servers.
- Microsoft 365coreFireLogic has certified expertise in Microsoft 365 and assists with nonprofit pricing programs (E1 free, E3 at $5/month). Handles migrations from legacy Exchange and supports clients on Microsoft 365 platforms including email, security, and compliance.
- Google G SuitecoreFireLogic is a Google G Suite Certified Trainer and certified partner. Handles migrations from legacy systems to G Suite and provides custom training for clients including MavenWave Partners, Miller Air, iQ Total Source, Fairway Consulting, and Dallas County School District.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
FireLogic competitors and assessment
Company assessmentBroad incumbents
- Ntiva: Ntiva is a larger national managed IT and cybersecurity services provider competing for many of the same SMB and mid-market accounts as FireLogic but with materially greater scale, MSSP capabilities, and geographic reach.
- Thrive: Thrive is a large national managed services and cybersecurity provider that competes with FireLogic for SMB and mid-market managed IT contracts while offering broader capabilities in cloud, security operations, and vCIO services.
- All Covered (ConvergeOne): All Covered, part of ConvergeOne, is a national IT managed services provider delivering helpdesk, cloud, and infrastructure management to SMB and mid-market clients, often landing in competitive deals with regional MSPs like FireLogic.
- Dataprise: Dataprise is a sizable US managed services provider offering IT support, cloud, and cybersecurity across SMB and enterprise segments, representing the larger national competitor cohort against which FireLogic competes for mid-market deals.
- CMIT Solutions: CMIT Solutions is a national franchise network of managed IT service providers serving SMBs, overlapping directly with FireLogic's service offering and target customer, but operating at a much larger aggregated footprint.
Direct peers
- CompassMSP: CompassMSP is a managed IT services provider focused on SMBs with comparable offerings around managed networks, servers, security, and helpdesk support, positioning it as a direct SMB-focused MSP competitor.
- iCorps Technologies: iCorps Technologies is a US managed IT services and consulting firm delivering outsourced IT support, cloud, and security services to SMBs — a near-direct operating analog to FireLogic in service mix and customer segment.
- SwitchFast Technologies: SwitchFast Technologies is a Chicago-based managed IT services provider of similar size and vintage to FireLogic, focused on outsourced IT support, cloud migrations, cybersecurity, and helpdesk for SMB and mid-market clients in the same Chicagoland catchment.
- Innovative Solutions: Innovative Solutions is a managed IT services and cloud consulting firm serving SMB and mid-market organizations with a similar Microsoft-365-and-hybrid-cloud orientation, comparable in role and scale to FireLogic.
- ProServe IT: ProServe IT is a managed IT services firm serving SMB and mid-market customers with similar Microsoft 365, Azure, networking, and helpdesk capabilities, comparable in scale and go-to-market to FireLogic.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
FireLogic social profiles
Digital presenceFireLogic financial estimates
Financial estimateRevenue estimate
Valuation estimate
FireLogic leadership team
Management profileNumber of profiles
Profiles9 records
FireLogic funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FireLogic M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FireLogic
What does FireLogic do?
FireLogic provides comprehensive managed IT support to small and mid-market businesses, offering 24/7 monitoring, client ticket portal access, SLA-backed response, network and server management, multi-layered cybersecurity, and business continuity including cloud backup and disaster recovery. The firm also delivers project-based IT services such as server migrations, network installations, email platform migrations (Microsoft 365, Google G Suite), VoIP deployments, Azure cloud setups, and security camera installations, plus customized end-user training for SMB and mid-market clients across the United States.
Is FireLogic a public or private company?
FireLogic is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was FireLogic founded?
FireLogic was founded in 2010. It employs 1 to 10 people.
Where is FireLogic based?
FireLogic is headquartered in Des Plaines, United States, in the North America region.
How does FireLogic make money?
Three revenue lines are on record. Managed IT Support (Full Circle IT Support) is the primary driver. The others are project Work & Consulting and specialized Training Services.
Who are FireLogic's main competitors?
Broad incumbents on record are Ntiva, Thrive, All Covered (ConvergeOne), Dataprise and CMIT Solutions. Direct peers are CompassMSP, iCorps Technologies, SwitchFast Technologies, Innovative Solutions and ProServe IT.
Does FireLogic have an API?
No public API is recorded for FireLogic.
What industry is FireLogic in?
FireLogic's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEALAI, Backup & DR Software Implementation & Managed Platforms. Its NAICS code is 541513 and its SIC code is 7371.