IGx Solutions

What IGx Solutions does

IGX Solutions Ltd is a UK-based, founder-led BPM (Business Process Management) solutions provider established in 2009 and headquartered in Broadstone, Dorset. The company operates as an official iGrafx partner, reselling and implementing the iGrafx Process360 Live platform, which spans process discovery, design, simulation, process mining, and human workflow automation. Around this core platform, IGX has built a proprietary services and sub-brand portfolio (IGX360, IGX360 Scale, the TDS 'Thin Deep Slice' Accelerator Programme, and a Process Center of Excellence turnkey service) targeted primarily at UK SMEs that traditionally could not afford 6-7 figure enterprise BPM investments.

The technology stack is dominated by iGrafx Process360 Live and its BPMN-based modelling, digital process twins, and simulation capabilities. Differentiated proprietary assets include the TDS delivery methodology, a fixed-price SME bundle, out-of-the-box process templates across multiple industries and functions, and an iGrafx R.O.P.E risk and opportunity application. The company delivers the platform as a hosted service with three published subscription tiers (Launch, Grow, Accelerate) priced at £10-15 per user per month, plus a £40K/year all-in SME bundle with a 90-day implementation guarantee.

The business model combines subscription revenue (tiered per-user SaaS resold from iGrafx) with professional services for implementation, bespoke workflow solutions, and ongoing managed operations. Distribution is purely direct B2B: enterprise field sales via scheduled Teams calls, a 'Schedule a call' and 'Start a Project' website funnel, a 30-day free trial, and an event-driven demand-gen engine of monthly webinars and iGrafx co-marketed seminars. The customer base spans Financial Services, Manufacturing, Healthcare, Telcos, Law, Retail, and Professional Services; Munich Airport is the only named public-sector-style enterprise logo. No external funding, acquisitions, or M&A activity have been disclosed, and the company remains privately held with 1-10 employees.

Name

IGx Solutions

Legal name

IGX Solutions Ltd

Website

https://igxsolutions.co.uk

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

IGX Solutions is a UK iGrafx partner delivering the Process360 Live BPM platform and proprietary IGX360 services to UK SMEs via fixed-price subscription bundles and a 90-day TDS implementation methodology.

Ownership category

akta.pro rank

Product category

Business Process Management Software

NAICS

Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Custom Computer Programming Services (541511), Management Consulting Services (54161)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Application Maintenance & Support (AMS) (BPAEAFAC)

akta.pro secondary industry

Enterprise Application Managed Services Outsourcing (ERP/CRM/HRIS AMS) (BPAEAMAI)

Keywords

• Business process management
• Process automation
• Workflow automation
• Process mining
• BPM consulting

Headquarters

HQ city

Broadstone

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. iGrafx Process360 Live Subscription (IGX360 Scale Plans): IGX Solutions sells iGrafx Process360 Live through tiered per-user subscription plans delivered as a hosted service. Plans include Launch (£15/user/month for up to 150 users), Grow (£12.50/user/month for 151-300 users), and Accelerate (£10/user/month for 301-500 users). Additional enterprise custom plans are available.
2. Professional Services - Implementation & Onboarding: Professional services including rapid deployment, bespoke workflow solutions, onboarding workshops, platform setup, tailored mapping sessions, monthly reviews, success management, and strategic reviews. Delivered as an outsourced service with guaranteed full implementation within 3 months.
3. Fixed-Price SME Solutions: Bundled SME solution priced at £40K per annum, including implementation and integration. Provides access to the full IGX360 platform with ROI typically achieved within 3-6 months.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels9 records

Core offering

IGX Solutions is a UK iGrafx partner that delivers the iGrafx Process360 Live business process management platform (rebranded as IGX360) to SMEs, offering process discovery, design, simulation, process mining, and human workflow automation. The company bundles the platform with fixed-price professional services, rapid 90-day deployment using its 'Thin Deep Slice' methodology, and ongoing outsourced operations handling. Revenue combines tiered per-user subscriptions (Launch, Grow, Accelerate plans) with full implementation and integration engagements priced around £40K per annum for a typical SME.

Product overview

IGX Solutions operates as an iGrafx partner offering the iGrafx Process360 Live platform as its core product, complemented by the proprietary IGX360 platform brand targeting SMEs. The portfolio includes process discovery, design, optimization, and workflow automation capabilities organized into three tiers: the core iGrafx Process360 Live BPM platform for process modeling, simulation, and compliance; Human Workflow Automation and Process Simulation as add-on modules; and the Process Workflow Library of pre-built industry and function-specific templates. Services include Rapid Deployment, the TDS Accelerator Programme, and Process Center of Excellence offerings, all delivered through subscription plans (IGX360 Scale Launch/Grow/Accelerate) at per-user pricing from £10-15/month or fixed annual pricing around £40K for SMEs.

Differentiator

Problem solved

Functional benefit

Brands

• IGX360: Business Process Intelligence platform delivered through a secure, scalable hosted environment, enabling process discovery, design, optimisation, and workflow automation for SMEs.
• IGX360 Scale
• TDS (Thin Deep Slice) Programme
• Process Center of Excellence

Products and services

• iGrafx Process360 Live Cloud-based business process management platform providing process discovery, collaborative process design, simulation, and optimisation aligned with corporate strategy. Supports BPMN modelling, real-time process insights, and compliance documentation for organisations seeking to align people, process, and technology around a single source of truth.
• IGX360 Platform Business process intelligence platform delivered as a secure, scalable hosted environment enabling process discovery, design, optimisation, and workflow automation for SMEs. Powers efficiency, effectiveness, compliance, risk management, and resilience via the iGrafx Process360 Live engine.
• Rapid Deployment Services Implementation and onboarding service ensuring efficient platform deployment with minimal disruption and measurable results within 90 days. Includes onboarding workshops, platform setup, tailored mapping sessions, monthly reviews, and success management.
• TDS Accelerator Programme A 'Thin Deep Slice' approach to rapidly implement BPM solutions, delivering measurable business value within three months and creating a blueprint for replicating the approach across additional projects. Used as the firm's flagship delivery methodology.
• Process Center of Excellence Turn-key solution for establishing and managing an ongoing BPM capability as part of an organisation's long-term strategy, driving process maturity and sustained business value beyond initial deployment.

Quantifiable outcome

• ROI within 3-6 months on £40K per annum SME solution
• +11 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

One partnership is on record.

• iGrafxcoreTechnology or IntegrationIGX Solutions is an official iGrafx partner in the UK, reselling and delivering the iGrafx Process360 Live platform. iGrafx provides the core BPM technology (process discovery, design, mining, simulation, workflow automation), while IGX adds rapid deployment, bespoke workflow solutions, and SME-focused pricing. iGrafx supplies platform updates, co-marketing, events (e.g., Enterprise Architecture and BPM Conference), and technical support.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• BP3 Global: BP3 is a long-standing iGrafx implementation and services specialist (featured alongside IGX at the 2019 London BPM seminar). Competes directly with IGX for UK/EMEA iGrafx-based BPM implementation work and process-intelligence deployments.
• iGrafx: Core technology partner and platform owner of the iGrafx Process360 Live suite that IGX resells, implements and hosts. Operates the same BPM/Process Discovery/Mining/Simulation category but at a global enterprise scale and via its own direct sales motion.
• Nintex: Provider of process mapping, workflow automation and process intelligence tools with strong SME-to-enterprise reach. Competes for the same BPM / process discovery / automation budget as IGX and iGrafx.
• Bizagi: BPM platform vendor delivering model-driven process automation, workflow and process mining capabilities. Direct competitor to iGrafx/IGX in the low-code BPM and process automation category, including digital process twin functionality.

Broad incumbents

• Appian: Low-code process automation and BPM platform with enterprise footprint. Overlaps with IGX/iGrafx in regulated industries (financial services, healthcare) for process modelling, compliance and workflow automation use cases.
• UiPath: Leading RPA vendor that bundles process mining and workflow automation into its platform. Competes with iGrafx/IGX for 'process automation' budget, particularly for SMEs starting their digital transformation journey.
• Celonis: Category-leading process mining and process intelligence platform. Competes with iGrafx Process Mining at the technology layer and overlaps with IGX's process discovery value proposition, though it focuses primarily on large enterprise accounts rather than UK SMEs.

Emerging players

• ProcessMaker: Low-code BPM and workflow automation platform with a focus on accessible process modelling and process intelligence. Overlaps with IGX on delivering BPMN-based process automation and rapid deployment to mid-market customers.
• Promapp (Splashtop): Cloud-based process mapping, BPM and workflow management software targeting mid-market organizations. Comparable SME-friendly BPM approach and process mapping depth to IGX360 Scale plans.
• Minit (now part of ABBYY Timeline): Process mining vendor (acquired by ABBYY) directly overlapping with IGX/iGrafx's process discovery and mining offerings. Competes for process-intelligence budget within shared iGrafx prospect accounts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights7 records

Customer concentration

• Xx.com/iGxSol
• Facebookfacebook.com/groups/1626639680763454
• LinkedInlinkedin.com/company/igx-solutions
• Instagraminstagram.com/louisreingold

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IGx Solutions