Nonprofit Solutions

What Nonprofit Solutions does

Nonprofit Solutions Network (NSN) is a privately held, New York City-based IT services consultancy founded in 1998 by Jason Hutchins. The company exclusively serves nonprofit organizations, providing end-to-end technology solutions spanning network infrastructure, managed IT services, cloud and email platforms, database and intranet development, VoIP phone systems, cabling, and staff training. Service delivery is structured around long-term partnerships rather than transactional engagements, with NSN positioning itself as a strategic technology advisor that assists with grant proposals, technology planning, procurement, and ongoing operations for nonprofits ranging from 10 to 300+ employees.

NSN's core technology stack is built on industry-standard partner products rather than proprietary platforms: Cisco Meraki and Ruckus for networking, EqualLogic for storage, Dell/HP/IBM hardware via procurement partnerships, and Google Workspace and Microsoft 365 (including donated nonprofit licenses) for cloud productivity. The technical differentiator is not the underlying technology but the customization and integration of these tools to nonprofit-specific workflows, including custom database applications and intranet/extranet solutions, 24/7/365 network and server monitoring, and flexible onsite/remote support delivered by a multilingual full-time staff supplemented by part-time consultants.

NSN generates revenue through a mix of recurring managed services contracts (fixed monthly fees covering monitoring, maintenance, patching, and unlimited support), project-based IT services (onsite help desk, emergency response, scheduled support), training (onsite or webinar), and procurement services. Pricing is customized, quote-based, and not publicly disclosed. The go-to-market is consultative and relationship-driven, relying on the founder's network, NYC nonprofit ecosystem referrals, and direct inbound via the company website. There is no external institutional investment, no parent company, and no disclosed headcount beyond the 1-10 employee range reported in firmographic data.

Name

Nonprofit Solutions

Legal name

Nonprofit Solutions Network

Website

https://nonprofitsolutions.net

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Short description

Nonprofit Solutions Network is a NYC-based IT services consultancy founded in 1998 that delivers managed IT, networking, cloud, database, and training solutions exclusively to nonprofit organizations of 10 to 300+ employees citywide.

Ownership category

akta.pro rank

Product category

Nonprofit IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Communications Services, Nec (4899)

akta.pro industry

PRIMARYHDAIAGAJ

Network Monitoring, Assurance & Managed NOC Services (SLA Ops)

Hardware, Technology & Telecom/Telecommunications & Network Services/Private Networks & Managed Connectivity (Enterprise LTE/5G, Wi-Fi)

SECONDARYHDABABAK

Private Cloud Networking & SDN/NFV Management

Hardware, Technology & Telecom/Cloud & Data Center Infrastructure/Private Cloud & Cloud Management Platforms

Keywords

• Managed IT services
• Nonprofit technology consulting
• Network infrastructure services
• Cloud migration services
• IT support services

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Managed IT Services: Fixed monthly cost managed services including 24/7/365 monitoring, maintenance, updates, backups, and unlimited onsite/remote support
2. IT Support and Technical Services: Onsite help desk, emergency service, scheduled support, and daily technical support billed as part of service packages
3. Training Services: Employee training services for productivity and efficiency improvements, delivered one-on-one, group settings, onsite or via webinar
4. Procurement Support: Procurement support helping nonprofits access discounts from technology vendors (Dell, HP, Microsoft, IBM, Ingram Micro, Time Warner, Verizon)

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Nonprofit Solutions Network (NSN) provides end-to-end managed IT services and technology consulting exclusively for nonprofit organizations in New York City, founded in 1998 by Jason Hutchins. Core offerings include 24/7/365 network and server monitoring, onsite and remote help desk support, network infrastructure design and cabling, cloud migration (Google Apps and Microsoft Office 365), custom database and Intranet/Extranet application development, VoIP phone systems, and employee training delivered onsite or by webinar.

Product overview

Nonprofit Solutions Network (NSN) is an IT services company — not a software product company — offering a coordinated portfolio of managed IT services and technology solutions tailored for nonprofit organizations. The core offering is IT Services, which serves as the primary engagement layer, supplemented by Managed Services (24/7/365 monitoring and maintenance), Network Services, Cabling and Infrastructure, Cloud Solutions, Email and Cloud, Databases, Phone and Bandwidth, and Webinar Training. These services are designed to work together as an end-to-end technology solution: IT Services provides the support infrastructure (help desk, emergency service, training), while Managed Services handles proactive monitoring and patching; Network and Cabling services build the physical infrastructure; Cloud Solutions and Email and Cloud handle communication and collaboration; Databases support data management and Intranet/Extranet sharing; and Phone and Bandwidth covers telecommunications. All services are customized to the nonprofit sector with cost efficiency in mind.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Services A suite of technical support offerings including onsite help desk with an online ticketing system, remote monitoring, emergency service, scheduled support, and staff training delivered flexibly onsite or remotely based on nonprofit client needs and budgets.
• Managed Services A 24/7/365 monitoring and maintenance offering covering Windows updates, application patches, anti-virus and security updates, and backup maintenance designed to proactively identify and resolve issues before clients are aware of them, delivered at a fixed monthly cost.
• Network Services End-to-end network infrastructure services covering planning, implementation, and 24/7/365 monitoring, including server upgrades, Storage Area Networks (SANs), secure point-to-point multi-site networks, and integration of Cisco Meraki and Ruckus networking hardware.
• Cabling and Infrastructure In-house professional cabling and infrastructure setup services, managing all cable installation to support a planned technology space with no downtime to the client.
• Cloud Solutions Cloud migration, hosting, and deployment services supporting Google Apps for Work and Microsoft 365, enabling email, calendars, contacts, document sharing, and collaboration via a web interface across any internet-connected device.
• Email and Cloud Email system configuration and cloud services including migration, cloud backup, and cloud file shares, with anti-spam recommendations and access to nonprofit donation programs from Google and Microsoft.
• Databases Database application development and data management services, including data normalization, custom database creation, and bundled Intranet/Extranet development for internal and partner/vendor information sharing.
• Phone and Bandwidth Voice over IP (VoIP) phone system planning, implementation, internal voicemail system development, telecommunications equipment procurement, and RFP services for bandwidth and phone systems.
• Webinar Training Employee training services delivered via webinar or onsite in one-on-one or group settings, covering Google Apps, Office 365, database applications, Microsoft Office, and Open Office to increase productivity and organizational knowledge.

Quantifiable outcome

• Lower operational costs through technology efficiency improvements
• +2 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Cisco MerakicoreTechnology or IntegrationTechnology partnership for networking hardware solutions. NSN offers Cisco Meraki networking equipment as part of their network infrastructure offerings for nonprofit clients.
• RuckuscoreTechnology or IntegrationWireless networking technology partnership providing Ruckus wireless solutions integrated into NSN's network services for nonprofits.
• EqualLogiccoreTechnology or IntegrationStorage Area Network (SAN) specialization partner for enterprise storage solutions offered to nonprofit clients.
• DellcoreChannel Partner/ Reseller/ DistributorHardware procurement partnership providing Dell equipment to nonprofit clients with potential volume discounts.
• HPcoreChannel Partner/ Reseller/ DistributorHardware procurement partnership providing HP equipment to nonprofit clients with potential volume discounts.
• MicrosoftcoreChannel Partner/ Reseller/ DistributorProcurement and licensing partnership for Microsoft products and services, including Office 365 for nonprofits.
• IBMminorChannel Partner/ Reseller/ DistributorHardware and services procurement partnership for IBM products.
• Ingram MicrominorChannel Partner/ Reseller/ DistributorTechnology distribution partner for procurement of hardware and software products.
• Time WarnerminorChannel Partner/ Reseller/ DistributorTelecommunications and bandwidth procurement partner.
• VerizonminorChannel Partner/ Reseller/ DistributorTelecommunications services procurement partner for phone and bandwidth solutions.
• Google (Nonprofit Program)coreGTM or Marketing PartnerGoogle offers business-level email and cloud services as donations to qualifying nonprofits through Google's nonprofit program. NSN helps nonprofits access and configure these services.
• Microsoft (Nonprofit Program)coreGTM or Marketing PartnerMicrosoft offers Office 365 nonprofit plans as donations to qualifying organizations. NSN assists nonprofits with licensing, migration, and implementation of Microsoft 365 solutions.

Scale indicators3 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• CDW: Large national IT solutions provider offering hardware procurement, software licensing, cloud, and managed services to organizations of all sizes, including nonprofits. Comparable to NSN in procurement support, cloud configuration, and Microsoft/Google channel relationships, but at vastly greater scale.
• SHI International: Large IT solutions and services provider offering procurement, cloud, and managed services to enterprise and mid-market customers. Comparable to NSN in technology procurement and cloud configuration capabilities, though operating at much larger scale and broader scope.
• Ntiva: National managed IT services and cybersecurity provider with cloud, network, and help desk offerings for SMBs and mid-market organizations. Overlaps NSN's managed services, cloud, and network monitoring capabilities, though Ntiva is far larger and serves many verticals.
• Dataprise: Large managed IT services and cybersecurity provider serving SMB and mid-market organizations across multiple verticals, including nonprofits. Comparable to NSN in core managed services and 24/7 monitoring offering, but at much greater scale and broader geographic reach.
• CMIT Solutions: Franchise-based managed IT services network serving SMBs, including nonprofit clients, with help desk, network management, and cybersecurity offerings. Comparable to NSN in service portfolio and target customer size, but operates through a franchise model across many US markets.
• Impact Networking: Managed IT services, print, and document management provider serving mid-market organizations including nonprofits. Overlaps NSN in managed IT and procurement-support services, though Impact is significantly larger and multi-state.

Direct peers

• TechSoup: Nonprofit technology services organization providing nonprofits with access to donated and discounted software, hardware, and technology capacity-building resources. Highly comparable to NSN because both serve the same buyer (US nonprofits) and both monetize the Google/Microsoft nonprofit donation programs and procurement partnerships.
• Byteworks: IT consulting and managed services firm with a long-standing focus on nonprofit and association clients, offering custom development, cloud, and infrastructure support. Directly comparable to NSN in vertical specialization, end-to-end IT service portfolio, and small-team model.

Emerging players

• Kelser Corporation: Managed IT services and cybersecurity provider focused on mid-market and small organizations in the Northeast US. Comparable to NSN in size, geographic focus (Northeast), and managed services/consulting model, though broader in vertical mix.

Others

• Idealist ( nonprofit consulting arm ): Online nonprofit and social impact platform that connects organizations with talent, resources, and consulting services. Adjacent to NSN as a nonprofit-focused services and capacity-building player, but not a direct IT services competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/nsnnyc
• LinkedInlinkedin.com/in/jasonhutchinsnyc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nonprofit Solutions