AK Group

What AK Group does

AK Group LLC is a privately-held managed IT services provider founded in 2012 and headquartered in St Joseph, Michigan, serving Southwest Michigan across St Joseph, Grand Rapids, and Kalamazoo with 1-10 employees. The company operates as a Managed Service Provider (MSP) for small and medium businesses, K-12 schools, and federal organizations, delivering network management, 24/7 proactive monitoring, VoIP/CX deployment, video surveillance, access control, and wiring/network deployment services. Its go-to-market is sales-led and direct, supported by an IONOS Official Partner relationship and a self-service myAccount portal.

At the core of the offering is a proprietary Secure Access Service Edge (SASE) platform branded as cloud FWaaS, marketed as "military-grade" and positioned for schools, federal organizations, and businesses, with AI-powered threat detection, behavioral analytics for advanced persistent threats and insider risks, secure web gateway, URL filtering, and content inspection. The firm also operates dedicated USAC-authorized E-Rate Cat2 education technology services, FedRAMP Ready status for the EDU-facing SASE stack, and an AI-Powered Mental Health Early Detection module for school safety.

Revenue is generated primarily through recurring managed services and subscription-based SASE/security contracts, supplemented by project-based technology consulting. The firm has extended into vertical SaaS with three standalone products: HallPass Pro (school hall pass management), the School Bus Route App, and the Nature Track application for nursery and landscape management. Pricing is quote-based and not publicly disclosed, and the company shows no funding history, M&A activity, or publicly disclosed revenue.

Name

AK Group

Legal name

AK Group LLC

Website

https://akgroup.net

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

AK Group LLC is a Southwest Michigan-based managed IT services provider offering SASE security, managed IT, VoIP, and education technology solutions to K-12 schools and SMBs, supplemented by proprietary SaaS applications.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

AV/Collaboration & Unified Communications Support (VoIP, Video, UCaaS) (BPAAACAJ)

akta.pro secondary industries

Identity, Access Control & Device Authentication Infrastructure (SSO/Directory, NAC) (EDAEAHAG), Enterprise Architecture & IT Operating Model (BPAHAEAB)

Keywords

• Managed IT services
• Network security solutions
• VoIP communications
• Education technology
• Video surveillance systems

Headquarters

HQ city

Berrien Springs

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring managed IT support services including network monitoring, maintenance, and proactive threat monitoring. Services are provided 24/7 with ongoing support.
2. SASE/Security Solutions: Cloud-based security services including firewall, threat detection, and secure web gateway services, typically sold as recurring subscriptions.
3. Technology Consulting: Project-based technology and information systems development services for short-term engagements.
4. Education Technology Solutions: Technology solutions for academic institutions including compliance, Erate services, and specialized EDU security products.
5. VOIP/CX/Digital Fax: Deployment, management and support of VoIP systems with trunk-level services for cloud and on-premise solutions.
6. SaaS Applications: Proprietary SaaS applications including HallPass Pro, Nature Track, and School Bus Route App.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

AK Group provides managed IT services, a proprietary SASE-based network security platform with AI-powered threat detection, and technology consulting to businesses, K-12 schools, and federal organizations in Southwest Michigan. The company complements these services with VoIP/CX/digital fax, cloud firewall, video surveillance, access control, and wiring/network deployments, and operates proprietary SaaS applications for school hall pass management, nursery/landscape management, and school bus routing.

Product overview

AK Group is an IT solutions provider offering a unified portfolio of managed IT services, SASE security solutions, and specialized SaaS applications. The core offerings include Managed IT Services and SASE Solutions (an enterprise-grade security platform with AI-powered threat detection), supported by add-on services such as Technology Consulting, Education Technology, VOIP/CX/Digital Fax, Cloud FWaaS, Access Control Systems, Video Surveillance, and Wiring and Network Deployments. The company also operates vertical-specific SaaS applications including HallPass Pro (school hall pass management), Nature Track Application (nursery/landscape management), and School Bus Route App (school bus routing). All services are backed by 24/7 technical support and proactive monitoring.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive managed IT services for businesses and educational institutions including network management, 24/7 support, proactive monitoring, and issue prevention for clients in Southwest Michigan.
• SASE Solutions Secure Access Service Edge platform providing enterprise-grade security with AI-powered threat detection, secure web gateway, URL filtering, content inspection, and advanced threat intelligence for schools, federal organizations, and businesses.
• Technology Consulting Short-term, project-based technology and information systems development consulting for various organizations.
• Education Technology Technology solutions for academic institutions throughout Michigan including compliance, E-Rate support, and E-Rate Cat2 services with USAC provider authorization for schools and libraries.
• VOIP/CX/Digital Fax Deployment, management, and support of VoIP systems with trunk-level services using latest cloud and on-premise solutions for organizations of any size.
• Cloud FWaaS Cloud-based military-grade security firewall available for schools, federal organizations, and businesses at competitive pricing with 24/7 support.
• Access Control Systems Advanced, custom-tailored access control solutions that are modern, easy to manage, and affordable for businesses.
• Video Surveillance Affordable and scalable video security with integrated AI detections and mobile app access for businesses of any size.
• Wiring and Network Deployments Network planning, deployment, and support services for clients from start to finish, serving networks of any size.
• HallPass Pro Smart school hall pass management SaaS application with real-time tracking, instant approvals, and comprehensive analytics built for modern education.
• Nature Track Application Modern nursery and landscape management SaaS application for the horticulture industry.
• School Bus Route App Smart bus routing management SaaS application for modern schools.

Quantifiable outcome

• Issues resolved before clients notice them through proactive monitoring
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature7 records

Partnerships

One partnership is on record.

• IONOScoreTechnology or IntegrationOfficial IONOS Partner. AK Group LLC is recognized as an official partner of IONOS, providing cloud hosting and infrastructure services. The partnership badge is displayed on the company website indicating an active integration and certification relationship.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Core BTS: National IT consulting and managed services firm with overlapping managed IT, cloud, and security solutions for mid-market and enterprise, representing a larger-scale analog of AK Group's MSP practice.
• Cloudflare: Global SASE/Zero Trust platform with Cloudflare One that competes head-on with AK Group's SASE and FWaaS offerings for schools and SMBs, though at vastly greater scale and global footprint.
• Kaseya: Major MSP platform provider (including Datto) whose RMM/PSA stack enables SMB MSPs globally. Overlaps with AK Group as both a competitor for managed services mindshare and as a platform supplier for similar MSPs.
• Zscaler: Enterprise SASE and Zero Trust platform that competes with AK Group's secure web gateway and SASE stack for mid-market and federal customers, with materially larger threat intelligence and R&D resources.

Emerging players

• Frontline Education: Education operations SaaS suite (including SchoolDude transportation, facilities, and student management tools) directly comparable to AK Group's HallPass Pro and School Bus Route App in the K-12 vertical.
• Cato Networks: SASE specialist positioned in the mid-market comparable to AK Group's FWaaS/SASE focus, but with a dedicated global SASE cloud and broader channel partner program.

Direct peers

• Intradyn: Managed IT and security services provider focused on SMB and regulated organizations, with a similar operating model of bundled managed services plus subscription security offerings comparable to AK Group's SASE/FWaaS stack.
• BlackPoint IT Services: Regional managed IT and cybersecurity provider delivering networking, endpoint, and 24/7 monitoring services to SMBs, closely paralleling AK Group's recurring managed services and proactive monitoring positioning.
• Heartland Business Systems: Wisconsin-based managed IT services and consulting firm serving SMB and mid-market clients across the Upper Midwest with overlapping managed services, security, and UC capabilities comparable to AK Group's offering.
• Sentinel Technologies: Regional Midwest IT services and managed services firm with comparable MSP-style offerings including network management, security, and VoIP. Strong overlap with AK Group's core managed IT/SASE/UC portfolio and similar SMB/EDU client mix.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/akgroupllc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AK Group