E-Tech Computing

What E-Tech Computing does

E-Tech Computing is a Toronto-based managed IT services provider (MSP) founded in 2005, operating from 201 Consumers Road in North York, Ontario, and serving small-to-medium businesses, not-for-profit organizations, and iMIS-using associations across North America. The firm delivers its services primarily through recurring managed-service contracts, supplemented by project-based IT consulting, hardware and software resale, website design, and per-seat cybersecurity training products (Annual Cyber Security Awareness Training at $49.95/user and Workplace Cyber Training at $15.00/seat).

The company's core technology stack combines remote and on-site IT support, endpoint and network security (including a 2025-launched Security 365 Endpoint product bundling RMM, EDR, MDR, next-generation antivirus, and ransomware detection), managed detection and response with 24/7 monitoring, tier III datacenter-based WordPress hosting with a 99.9% uptime SLA, and Authorized iMIS Consultant (AiC) services backed by Certified iMIS Administrators and Professionals with 30+ years of collective platform experience. Newer additions include VoIP, Mobile Device Management, a Visitor Sign-In Management System, a Cyber Security Incident Response Plan service, and a Microsoft Copilot AI Readiness Assessment. E-Tech maintains partnerships with iMIS (Advanced Solutions International), WordPress, and 12+ unnamed technology vendors.

Commercially, E-Tech runs a sales-led GTM motion: leads are generated via its website, the (647) 361-8191 phone line, on-site consultations in the GTA, and remote delivery across North America, with content marketing through the Techy News blog, social channels, and email newsletters feeding the funnel. The firm has been recognized as one of Canada's 50 Best Managed IT Companies for three consecutive years (2023–2025) and reports 200+ clients and over 4,962 closed tickets, while operating with a small 1–10 person team led by CEO & President Ian Evans alongside Director John Philpott.

Name

E-Tech Computing

Legal name

E-Tech

Website

https://etechcomputing.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

E-Tech Computing is a Toronto-based managed IT services provider delivering managed IT, cybersecurity, website design/hosting, and iMIS consulting to small-to-medium businesses, not-for-profits, and associations across North America, with a small team and 200+ clients.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Computer Training (611420)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Enterprise Architecture & IT Operating Model (BPAHAEAB)

akta.pro secondary industries

Infrastructure, Networking & Systems Administration Training (BPAEANAJ), Emerging Tech & Specialized Computing (IoT, Edge, AR/VR, Blockchain, HPC) (EDABAFAO)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud hosting services
• IT consulting
• Website design

Headquarters

HQ city

North York

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Managed Services: Ongoing IT management and support services for businesses including monitoring, maintenance, security, and help desk support. Revenue generated through recurring service contracts.
2. IT Consulting: Strategic technology consulting and advisory services to help businesses align IT with their goals.
3. Cybersecurity Training: Annual Cyber Security Awareness Training at $49.95/user and Workplace Cyber Training at $15.00, providing interactive courses covering security threats and best practices.
4. Website Services: Website design, hosting, and security services including WordPress hosting with various hosting tiers.
5. Hardware & Software Sales: Procurement and resale of hardware and software solutions including upgrades.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

E-Tech Computing is a managed IT services provider for small and medium-sized businesses, not-for-profit organizations, and regulatory bodies across North America. The company delivers remote and on-site IT support, managed security services, IT consulting, website design and hosting, iMIS consulting, hardware and software procurement, and help desk services. Headquartered in Canada and founded in 2005, E-Tech serves clients from its GTA-area base with tier III datacenter-backed infrastructure and 99.9% uptime guarantees.

Product overview

E-Tech Computing is an IT managed services provider offering a comprehensive portfolio of technology solutions organized into core service categories and specialized add-on modules. The core offerings include Managed Services (IT management, remote/on-site support), Managed Security (cybersecurity training, monitoring, incident response), IT Consulting, Hardware & Software procurement, Website Services (design, hosting, security), iMIS Services (enterprise software consulting), and Help Desk support. Add-on modules extend the core services with specialized capabilities including Security 365 Endpoint (unified endpoint protection combining RMM/EDR/MDR/antivirus), Copilot AI Readiness Assessment, Annual and Workplace Cyber Training, Dark Web Monitoring, Email Management, Data Protection, Network Assessments, WordPress Hosting, Mobile Device Management, VoIP Services, and Visitor Sign-In Management. The company operates tier III datacenters in the Greater Toronto Area (GTA) serving clients across North America since 2005.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services Outsourced IT management and support for small and medium-sized businesses, not-for-profits, and regulatory bodies, covering remote and on-site IT support, infrastructure management, and end-user assistance.
• Managed Security Comprehensive managed cyber security services for SMBs and not-for-profits, including security monitoring, endpoint protection, dark web monitoring, email management, data protection, and network assessments.
• IT Consulting Project-based IT consulting and advisory services for SMBs and not-for-profits, including technology strategy, infrastructure planning, and IT project delivery.
• Website Services Website design, hosting, and security services for businesses and not-for-profits, including custom website development, managed WordPress hosting, and website security.
• iMIS Services Certified iMIS Engagement Management System (EMS) implementation, consulting, upgrade, and ongoing support services for associations and membership-based organizations.
• Hardware & Software Procurement Procurement and supply of hardware and software products for client IT environments, delivered as part of E-Tech's broader managed services and consulting offerings.
• Help Desk End-user IT help desk support providing technical assistance and issue resolution for client staff and operations.
• Security 365 Endpoint Combined endpoint security platform integrating Remote Monitoring and Management (RMM), Endpoint Detection and Response (EDR), and Managed Detection and Response (MDR) capabilities into a single managed offering.
• Copilot AI Readiness Assessment Assessment service evaluating an organization's readiness to deploy and adopt Microsoft Copilot AI, identifying gaps and providing recommendations.
• Cyber Security Incident Response Plan Service that develops and documents a structured cyber security incident response plan for client organizations to prepare for and respond to security incidents.
• Annual Cyber Security Awareness Training Subscription-based annual cyber security awareness training program designed to educate client staff and volunteers on security best practices.
• Workplace Cyber Training Workplace-focused cyber security training service for organizational staff covering security awareness and best practices.
• WordPress Hosting Managed cloud-based WordPress hosting service delivering website hosting with a 99.9% uptime guarantee.
• Mobile Device Management Service providing management and security of organizational mobile devices, including configuration, policy enforcement, and remote control.
• VoIP Services Voice over IP (VoIP) telephony services for business clients, providing business phone system capabilities.
• Visitor Sign In Management System Visitor sign-in management system supporting organizational front-desk and security operations through managed visitor tracking.

Quantifiable outcome

• 99.9% uptime guarantee for WordPress hosting
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• iMIS (Advanced Solutions International)coreTechnology or IntegrationE-Tech is an Authorized iMIS Consultant (AiC), trained, certified, and authorized to provide consulting services for iMIS software. They have a dedicated team of Certified iMIS Administrators (CiA) and Certified iMIS Professionals (CiP) that have helped hundreds of companies with iMIS projects for 30+ years. Services include consulting, hosting, implementations, migrations, and upgrades.
• WordPresscoreTechnology or IntegrationE-Tech specializes in WordPress hosting and development, fully adhering to all Content Management System (CMS) hosting requirements. They provide WordPress-specific configurations, monitoring, and security hardening.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Herjavec Group: Canadian-founded cybersecurity services firm providing managed security, MDR, and incident response. Directly comparable to E-Tech's Managed Security and MDR service lines for SMB/mid-market customers.
• Compugen: Canadian-headquartered IT solutions and managed services provider serving SMB and enterprise customers across Canada. Directly comparable to E-Tech as a full-service MSP with similar geographic focus and managed IT/security portfolio.
• Maven IT: Smaller Canadian managed IT services and cybersecurity provider serving SMB and not-for-profit clients. Closest size match to E-Tech with similar target segments and managed services portfolio.
• ThinkOn: Canadian cloud and managed services provider offering secure hosting, managed IT, and data protection. Comparable to E-Tech's hosting and managed IT services aimed at Canadian SMBs and regulated organizations.
• Bulletproof (GLiNTECH): Canadian-origin managed security and IT services provider specializing in cybersecurity, MDR, and compliance. Overlaps directly with E-Tech's Managed Security, MDR, and cybersecurity training offerings.
• Fully Managed: Canadian managed IT and security services provider with 24/7 help desk, managed security, and cloud services. Directly comparable to E-Tech's managed services, help desk, and security offerings for SMB customers.
• Long View Systems: Canadian IT solutions and managed services company with a broad managed IT, cloud, and security portfolio. Direct competitor to E-Tech in the Canadian SMB/mid-market MSP segment.

Broad incumbents

• CDW Canada: Large North American IT solutions provider with a managed services and security practice. Operates at much larger scale than E-Tech but competes for the same SMB/mid-market managed IT and cybersecurity wallet.
• Insight Enterprises: Global IT solutions and managed services provider with hardware, software, and services offerings. Overlaps with E-Tech in managed IT, hardware/software procurement, and increasingly in managed security services.
• SHI International: Large North American IT solutions and services provider covering hardware, software, cloud, and managed services. Competes with E-Tech for SMB and mid-market IT services and security budgets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ETechCloud
• LinkedInlinkedin.com/company/e-tech-computing

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about E-Tech Computing