Quadratec

What Quadratec does

Quadratec GmbH is a privately held Swiss IT services provider (CHE-153.665.339) headquartered in Latterbach in the Simmental region of the canton of Bern, formed in February 2021 through the consolidation of two predecessor entities: NiklausPC (general IT services for private individuals and small businesses) and PraxisIT (specialized IT services for ambulatory medical practices). The company operates under founder-owner Benno Niklaus with a team of roughly one to five people, and runs two business lines: (i) Niklaus-PC, which delivers PC, LAN, network, hardware, software, backup, antivirus, and on-site/remote support to local consumers and SMBs in the Simmental region; and (ii) PraxisIT, a wholly owned subsidiary that provides IT consulting, hardware/software procurement, first- and second-level support, and training for medical practices across German-speaking Switzerland, with particular depth in the Elexis/Medelexis electronic medical record platform.

The company's technology stack is a standard SMB IT services toolkit — Microsoft operating systems and Office, Elexis open-source EMR, ESET antivirus (Bronze Partner), Lenovo and Wortmann-Terra hardware, TeamViewer for remote support, and an in-house online support ticket system at support.quadratec.ch — supplemented by an owned Shopify-based e-commerce storefront offering over 100,000 articles. There is no proprietary AI/ML capability; differentiation rests on domain knowledge in Swiss ambulatory healthcare workflows and personal, relationship-driven service.

Quadratec generates revenue through five streams: (1) hardware resale (Lenovo, Wortmann-Terra, Graphax/Konica Minolta) via the online shop and direct quotes; (2) professional IT consulting and project work billed at unpublished hourly/fixed tariffs; (3) billable support hours across phone, remote, and on-site channels, with a 25% after-hours surcharge; (4) training services under separate training contracts; and (5) an annual apprentice notebook bundle priced at CHF 999 (versus a ~CHF 1,175 list). Customers are highly fragmented — private individuals, local SMBs, ambulatory medical practices, and an annual apprentice cohort — with no disclosed revenue, ARR, or concentration figures.

Name

Quadratec

Legal name

Quadratec GmbH

Website

https://quadratec.ch

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Quadratec GmbH is a small Swiss IT services provider in the Simmental region offering general PC, network, and support services to local consumers and SMBs via its Niklaus-PC line, plus specialized IT for ambulatory medical practices across German-speaking Switzerland through its PraxisIT subsidiary.

Ownership category

akta.pro rank

Headquarters

HQ city

Lauterbach

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Hardware Sales: Sale of computers, networking equipment, peripherals, and related hardware. Products sourced from Lenovo, Wortmann-Terra, and other suppliers. The company maintains a lean inventory (no large warehouse) to keep costs competitive. Online shop offers over 100,000 articles.
2. Professional IT Services & Consulting: Consulting services including device/workstation selection, network design, VPN setup, data backup configuration, and IT documentation. Billed per hours worked at published tariff rates or as fixed-price quotes. Phone consultation is charged as working time.
3. Support & Maintenance Services: Technical support delivered via phone, on-site, remote access (TeamViewer), or self-service research. Support is fundamentally billable working time. Services may include hardware/software troubleshooting, problem resolution, and configuration changes. After-hours and Saturday support (April–September: phone only) incurs a 25% surcharge on the hourly rate.
4. Training Services: Training for end-users on IT systems and practice-specific applications. Training content is set according to current technology standards. Separate training contract required. Customer must notify of curriculum changes at least 48 hours in advance.
5. Apprentice Laptop Package Sales: Annual discounted laptop bundles targeting apprentices (Lehrlinge) and prospective apprentices, including notebook, accessories (mouse, digital pen), antivirus (ESET, 3 years), and basic installation. The package is priced at CHF 999 (regular total: CHF 1,110–1,175), offered as a one-time product sale.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Quadratec GmbH provides personal IT consulting, technical support, hardware and software procurement, and network/security services to private individuals, small and medium businesses, and ambulatory medical practices in German-speaking Switzerland. Through its PraxisIT subsidiary it specializes in healthcare IT for physician practices, including electronic medical records (Elexis/Medelexis) consulting, practice infrastructure, and tiered support. The company also sells computer hardware and accessories via an online shop with more than 100,000 articles.

Product overview

Quadratec operates three main offerings: Niklaus-PC provides general IT consulting, hardware/software sales, and technical support services for private customers and businesses in the Simmental region; PraxisIT, a subsidiary, specializes in IT services for medical practices including electronic health records, hardware/software, and support; and an e-commerce shop offers over 100,000 computer-related products. The company also resells and supports third-party software including Elexis medical practice software and Cadia ERP systems.

Differentiator

Problem solved

Functional benefit

Brands

• NiklausPC: General IT services brand offering PC, LAN, network support, hardware/software sales, and consulting for private individuals and SMEs in the Simmental region.
• PraxisIT

Quantifiable outcome

• Emergency on-site support resolved within 15 minutes (07:30–07:45), enabling practice to start at 08:00
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered core, standard and minor.

• Wortmann-TerracoreChannel Partner/ Reseller/ Distributor · 1 January 2024Wortmann-Terra is a German PC manufacturer offering individually configurable computers and systems. Quadratec is a Terra Partner and Wortmann-Terra Service Partner, providing warranty and service support for Terra-branded products. Annual partnership renewal confirmed. Quadratec offers Wortmann-Terra laptops as part of its apprentice notebook campaign.
• GraphaxcoreChannel Partner/ Reseller/ Distributor · 1 January 2022Graphax is the Generalimporteur (general importer) of Konica Minolta for the Swiss market, providing document solutions including printing, automated document archiving, and digitization of business processes. Quadratec transitioned from Xerox to Graphax in December 2022 to improve support capabilities. Graphax offers hardware ranging from small A4 printers to large A3 multifunction devices with various paper trays and finishing units.
• MicrosoftstandardTechnology or IntegrationMicrosoft is listed as a software partner. Quadratec acts as a Microsoft partner for consulting, clarification, and problem resolution related to Microsoft products.
• Elexis / MedelexiscoreTechnology or IntegrationElexis is an open-source practice management and EMR software for medical practices, developed originally by a physician in Eastern Switzerland. Quadratec is a long-standing Operation Center for Elexis, supporting practices in switching to Elexis and in daily operations. Medelexis is the commercial subscription version of Elexis offering automatic updates and tariff changes. Quadratec offers both Elexis open-source and Medelexis subscription versions.
• ESETstandardChannel Partner/ Reseller/ DistributorESET is a cybersecurity/virus protection provider. Quadratec is an ESET Bronze Partner offering ESET antivirus products. ESET received top rankings in PC-Welt antivirus tests 2020. Quadratec recommends ESET over alternatives such as Norton (which was found to install crypto-miners) or Kaspersky (flagged as risky in 2022).
• LenovostandardChannel Partner/ Reseller/ DistributorLenovo is listed as a hardware partner. Quadratec recently became a Lenovo partner, offering Lenovo laptops and devices including touchscreen notebooks included in the apprentice laptop bundles.
• MabeominorImplementation/ SI/ Consulting PartnerMabeo is a web design and web development agency based in Naters, Switzerland (CHE-223.511.703). Mabeo designed and developed the Quadratec website (www.quadratec.ch).
• CleverReachstandardTechnology or IntegrationCleverReach GmbH & Co. KG (based in Rastede, Germany) is the email marketing platform provider used by Quadratec for newsletter distribution, subscription management, and newsletter analytics (open rates, click tracking, conversion tracking). Server locations: Germany and Ireland.
• TeamViewerstandardTechnology or IntegrationTeamViewer is the remote desktop/remote support software used by Quadratec for delivering remote technical support to customers (both Windows and Mac). QuickSupport executables are made available for download from the support page.
• BNI (Business Network International)standardGTM or Marketing PartnerBNI is a business networking organization. Quadratec is a member of BNI Switzerland as a Specialist (Computer & Programming) in Latterbach, using the referral network to generate leads from the local business community.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Bechtle AG: Bechtle is one of Europe's largest IT service providers and resellers with a direct Swiss presence. Comparable to Quadratec in core offering (IT services, hardware procurement, support) but vastly larger and serving enterprise and mid-market customers across multiple geographies.
• Swisscom (Business Customers): Swisscom's business customer unit delivers managed IT services, networking, and hardware to SMBs and enterprises across Switzerland. Comparable to Quadratec in target market and service scope, but operates at national scale with much larger resources.
• ALSO Group: Swiss-headquartered IT distributor and services provider offering cloud, hardware, and managed services across multiple European countries. Comparable to Quadratec in product mix (hardware + IT services) but with much broader geographic reach and channel scale.
• CompuGroup Medical (Swiss operations): European healthcare IT leader with significant Swiss presence providing practice management software and EMR solutions to ambulatory providers. Comparable to Quadratec's PraxisIT in serving medical practices, but at much larger scale and with proprietary software products.

Direct peers

• Microwin AG: Swiss IT services provider offering IT support, hardware, and managed services for SMBs and private customers. Closely comparable to Quadratec in scale, customer mix, and service offering; both operate as local Swiss IT generalists with a personal-service positioning.
• Netrics AG: Swiss managed IT services provider focusing on SMB and mid-market cloud, workplace, and security services. Direct peer to Quadratec in customer profile and service offering, but operates across multiple Swiss regions and is significantly larger.
• ITRIS Informatik AG: Swiss IT services provider serving SMBs and mid-market customers with managed IT, support, and consulting across German-speaking Switzerland. Comparable to Quadratec in target market and service scope, with a broader geographic footprint.

Emerging players

• infocom AG: Swiss IT services and Cloud Service Provider focused on SMB customers with managed services, workplace, and security. Comparable to Quadratec in SMB IT services focus, slightly larger in scale, regional Swiss presence.
• medisoft AG: Swiss healthcare IT specialist offering practice management software and IT services for medical practices. Closely comparable to Quadratec's PraxisIT subsidiary in the ambulatory healthcare vertical, with similar focus on Swiss medical practice IT.
• Tip Top Solutions AG: Swiss IT services and consulting firm focusing on small to mid-sized businesses with managed IT, support, and consulting. Comparable to Quadratec in target market and service model, with a slightly larger footprint.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Quadratec_GmbH
• Facebookfacebook.com/Quadratec.GmbH

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quadratec