DocVA
- Company typePrivate
- Founded2024
- HeadquartersFort Lauderdale, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
DocVA firmographics
Firmographics- Name
- DocVA
- Legal name
- DocVA, LLC
- Website
- https://docva.com
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
DocVA industry classification
Industry- Product category
- Healthcare Administrative Staffing Services
- NAICS
- Home Health Care Services (62161), Home Health Care Services (621610), Offices of Physicians (6211)
- SIC
- Services-Home Health Care Services (8082), Services-Health Services (8000)
- akta.pro primary industry
- Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)
- akta.pro secondary industry
- Home Health Remote Patient Monitoring & Virtual Nursing Providers (HLAFAEAN)
Keywords
Where DocVA is headquartered
LocationHeadquarters
- HQ city
- Fort Lauderdale
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
DocVA business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Virtual Medical Assistant Services (Subscription): DocVA charges an all-in flat rate for dedicated virtual medical assistants. The pricing is subscription-based (billed twice monthly per the Terms of Service), with no payroll taxes, no benefits overhead, no office space costs, and no lock-in period. Clients can cancel anytime. The model delivers up to 75% cost savings versus a fully-loaded U.S. in-house medical employee ($35/hour fully-loaded cost vs. DocVA's flat rate).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | All-in flat rate for dedicated virtual medical assistants |
| Subscription | Monthly | Competitive, cost-effective pricing with no U.S. payroll taxes and no long-term commitments |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
DocVA product offering
Product offeringCore offering
DocVA provides dedicated, HIPAA-certified healthcare virtual assistants — predominantly registered nurses based in the Philippines — who work remotely inside U.S. medical practices' existing EHR/EMR systems to handle administrative and clinical-support tasks including patient scheduling, insurance verification, prior authorizations, medical scribing, billing and AR follow-up, phone triage, and patient communication. Services are delivered on an all-in flat-rate subscription (billed twice monthly) with no long-term contract, marketed as delivering up to 75% cost savings versus a fully-loaded U.S. in-house medical employee.
Product overview
DocVA offers a suite of virtual medical assistant services designed for U.S. healthcare practices. The core offering consists of dedicated, HIPAA-certified virtual medical assistants (primarily registered nurses) who work remotely to handle administrative tasks. Key services include Virtual Medical Assistant, Virtual Front Desk, Virtual Medical Scribe, Medical Billing Virtual Assistant, Virtual Medical Receptionist, Prior Authorization Virtual Assistant, VA Remote Patient Monitoring, Bilingual Virtual Assistant, and Medical Call Center. The company also provides a proprietary mobile application called DocVA TimeTracker for time tracking and workforce monitoring. Services are offered through a no-contract, flexible model with dedicated assistant continuity, targeting small to midsize outpatient healthcare practices across North America.
Differentiator
Problem solved
Functional benefit
Products and services
- Virtual Medical Assistant Dedicated, remote healthcare professionals (primarily registered nurses) who handle administrative tasks for medical practices including patient calls, scheduling, insurance verification, prior authorizations, and medical records management.
- Virtual Front Desk Virtual receptionists who manage inbound patient calls, triage questions, route urgent matters, take messages, and handle high call volume during busy clinic hours.
- Virtual Medical Scribe Real-time or asynchronous documentation of patient encounters, capturing provider notes, updating visit summaries, and organizing clinical details to reduce after-hours charting work.
- Medical Billing Virtual Assistant Administrative support for billing workflows including eligibility verification, claims preparation, denial management, accounts receivable follow-up, and payment posting.
- Virtual Medical Receptionist Phone management, appointment scheduling, patient intake, insurance capture, and voicemail handling services for medical practices.
- Prior Authorization Virtual Assistant Specialists handling prior authorization submissions, payer follow-up, documentation preparation, and approval tracking to reduce appointment delays and claim issues.
- VA Remote Patient Monitoring Support for remote patient monitoring including vitals tracking, dashboard management, patient outreach, and documentation for RPM CPT codes.
- Bilingual Virtual Assistant English-Spanish speaking medical assistants providing scheduling, communication, translation, and patient intake support.
- Medical Call Center High-volume call handling, routing, inbox cleanup, and callback management for medical practices.
- DocVA TimeTracker Cloud-based time tracking and management mobile application for monitoring workforce productivity, including web activity monitoring, payroll management, and reporting, installed on VA devices to provide client visibility and corroborate time logs with invoices.
Quantifiable outcome
- Up to 75% cost savings vs. fully-loaded in-house U.S. medical employee ($35/hour fully-loaded cost baseline)
- +6 more outcomes
Companies that use DocVA
Customer profileNamed customers16 records
Segments5 records
Ideal customer profiles5 records
DocVA technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability5 records
Feature5 records
DocVA partnerships and signals
Strategic signalScale indicators5 records
Recent moves6 records
Expansion highlights5 records
DocVA competitors and assessment
Company assessmentEmerging players
- Robin Healthcare: Robin Healthcare provides AI-driven medical scribing and clinical documentation services. Comparable in the provider-documentation-burden use case that DocVA addresses with human scribes, representing an emerging AI substitute for the human VA model.
Direct peers
- Wishup: Wishup provides dedicated offshore virtual assistants (India-based) to small businesses including healthcare practices. Comparable in dedicated-VA subscription model and cost-arbitrage value proposition, though not exclusively healthcare-specialized.
- ClearDesk: ClearDesk provides dedicated offshore virtual assistants to small and mid-size businesses including healthcare and professional services firms. Comparable in dedicated-VA subscription model, though broader than healthcare-specific.
- MedVA: MedVA provides HIPAA-trained virtual medical assistants to U.S. practices with similar front-desk, scribing, and billing support services. Directly comparable in product offering and practice-segment focus.
- My Mountain Mover: My Mountain Mover offers offshore virtual assistants specifically for U.S. medical practices, including billing, scheduling, and scribing. Directly comparable in customer base, geography of delivery, and per-VA subscription model.
- Hello Rache: Hello Rache provides dedicated virtual medical assistants (primarily from the Philippines) to U.S. healthcare practices for administrative tasks. Directly comparable in target customer (independent physician practices), service offering, and offshore staffing model.
- HelpSquad: HelpSquad runs a virtual assistant services platform that highlighted DocVA in its 2025 'Top 12 Medical Virtual Assistant Companies' list. Comparable as a medical VA marketplace/provider targeting small and mid-size U.S. practices.
Broad incumbents
- Athenahealth: Athenahealth is a major cloud EHR and practice management platform that DocVA VAs adapt to and work within. Comparable as an enabling platform for independent practices, and a potential partner channel for DocVA's services.
- ScribeAmerica: ScribeAmerica is the largest U.S. medical scribe staffing company, providing in-person and virtual scribes to hospitals and large practices. Comparable in the scribe service line, though its model leans toward larger health systems and on-site delivery versus DocVA's SMB virtual focus.
- Augmedix: Augmedix provides AI-powered medical documentation and ambient scribe services to healthcare providers. Comparable in the scribing/EHR-burden-reduction use case, though it competes via AI technology rather than offshore human VAs and serves larger health systems.
Market position
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
DocVA social profiles
Digital presenceDocVA compliance and trust
Trust signalCompliance3 records
DocVA financial estimates
Financial estimateRevenue estimate
Valuation estimate
DocVA leadership team
Management profileNumber of profiles
Profiles1 record
DocVA funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DocVA M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DocVA
What does DocVA do?
DocVA provides dedicated, HIPAA-certified healthcare virtual assistants — predominantly registered nurses based in the Philippines — who work remotely inside U.S. medical practices' existing EHR/EMR systems to handle administrative and clinical-support tasks including patient scheduling, insurance verification, prior authorizations, medical scribing, billing and AR follow-up, phone triage, and patient communication. Services are delivered on an all-in flat-rate subscription (billed twice monthly) with no long-term contract, marketed as delivering up to 75% cost savings versus a fully-loaded U.S. in-house medical employee.
Is DocVA a public or private company?
DocVA is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was DocVA founded?
DocVA was founded in 2024. It employs 101 to 250 people.
Where is DocVA based?
DocVA is headquartered in Fort Lauderdale, United States, in the North America region.
How does DocVA make money?
One revenue line is on record: virtual Medical Assistant Services (Subscription).
Who are DocVA's main competitors?
Robin Healthcare is listed as an emerging player. Direct peers are Wishup, ClearDesk, MedVA, My Mountain Mover, Hello Rache and HelpSquad. Broad incumbents are Athenahealth, ScribeAmerica and Augmedix.
Does DocVA have an API?
No public API is recorded for DocVA.
What industry is DocVA in?
DocVA's product category is Healthcare Administrative Staffing Services. Its primary akta.pro industry code is HLACAFAH, Virtual Nursing, Telemonitoring & Command Center Platforms, with a secondary code of HLAFAEAN, Home Health Remote Patient Monitoring & Virtual Nursing Providers. Its NAICS code is 62161 and its SIC code is 8082.