KDL
KDL is a privately held Amazon Delivery Service Partner operating under Amazon's DLN3 station in Chicago's northwest suburbs, employing 905 Delivery Associates and having delivered over 15 million packages since July 2020. It was named Amazon's #1 DSP of the Year 2025 for the Chicago Region.
- Company typePrivate
- Founded2020
- HeadquartersArlington Heights, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What KDL does
KDL is a privately held last-mile logistics company operating as an Amazon Delivery Service Partner (DSP) under Amazon's DLN3 station in Chicago's northwest suburbs. Founded in July 2020 and headquartered in Arlington Heights, Illinois, the company employs 905 Delivery Associates who execute package deliveries across Arlington Heights and surrounding suburbs. As of 2025, KDL has delivered over 15 million packages all-time and has been recognized as the #1 DSP in the Chicago Region by Amazon Logistics for 2025, with 229+ consecutive weeks of 'Fantastic Plus' safety ratings.
KDL's core product is the Amazon DSP delivery operation, supported by a proprietary in-house technology platform called KDL Connect TMS — a transportation management system application used for freight management, routing, audit, and brokerage operations. The platform connects operational logistics performance with financial outcomes, functioning as the internal coordination layer for the company's delivery network. Beyond TMS, KDL also offers freight auditing, freight brokerage, and LTL shipping solutions as service lines, suggesting a broader logistics service portfolio beyond pure last-mile delivery.
KDL's revenue model is anchored in recurring commercial contracts with Amazon Logistics for last-mile package delivery across its assigned service territory. The company receives performance-based compensation tied to Amazon's DSP metrics covering safety, customer experience, and operational excellence. Pricing terms are not publicly disclosed. KDL markets itself primarily through employer branding and company culture channels — its website, careers page, and earned media from Amazon recognition — rather than traditional customer acquisition, since Amazon is the sole enterprise customer.
KDL firmographics
Firmographics- Name
- KDL
- Legal name
- KDL
- Website
- https://kdldsp.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- KDL is a privately held Amazon Delivery Service Partner operating under Amazon's DLN3 station in Chicago's northwest suburbs, employing 905 Delivery Associates and having delivered over 15 million packages since July 2020. It was named Amazon's #1 DSP of the Year 2025 for the Chicago Region.
- Ownership category
- akta.pro rank
KDL industry classification
Industry- Product category
- Last-Mile Delivery Services
- NAICS
- Local Messengers and Local Delivery (492210), Local Messengers and Local Delivery (4922)
- SIC
- Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- SMB/Commercial B2C Standard Parcel Delivery (TLAAACAB)
- akta.pro secondary industry
- Non-Time-Definite Parcel (Day-Definite) (TLAAACAE)
Keywords
Where KDL is headquartered
LocationHeadquarters
- HQ city
- Arlington Heights
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
KDL business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Last-Mile Delivery Services: KDL generates revenue by providing last-mile package delivery services as an Amazon DSP. The company receives compensation for delivering packages across its service territory in Chicago's northwest suburbs, with performance metrics (safety, customer experience, operational excellence) directly tied to Amazon's DSP recognition and standing.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
KDL product offering
Product offeringCore offering
KDL operates as an Amazon Delivery Service Partner (DSP) providing last-mile package delivery services in Chicago's northwest suburbs from its base in Arlington Heights, Illinois. The company employs 905 Delivery Associates who execute daily residential and commercial deliveries on routes assigned by Amazon's DLN3 station, with performance measured against Amazon's DSP metrics for safety, customer experience, and operational excellence. KDL has delivered over 15 million packages since launch in July 2020 and was named #1 DSP in the Chicago Region for 2025.
Product overview
KDL operates as an integrated logistics service provider offering two distinct service lines: (1) As a Belgian logistics service provider, KDL offers freight management through its proprietary KDL Connect TMS app, freight auditing, freight brokerage, and LTL shipping solutions, along with automated warehouse operations featuring an ASRS system from Movu Robotics; and (2) As an Amazon Delivery Service Partner in Chicago's northwest suburbs, KDL provides last-mile package delivery services with a focus on operational excellence, employee safety, and customer satisfaction, having delivered over 15 million packages.
Differentiator
Problem solved
Functional benefit
Products and services
- KDL Amazon Delivery Service Partner Program Last-mile package delivery services for Amazon e-commerce customers in Chicago's northwest suburbs. KDL is contracted by Amazon Logistics (station DLN3) to execute residential and commercial deliveries on Amazon-assigned routes, employing 905 Delivery Associates who have collectively delivered over 15 million packages since launch.
Quantifiable outcome
- Over 15 million packages delivered all-time across Chicago's northwest suburbs
- +2 more outcomes
Companies that use KDL
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
KDL technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
KDL partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Amazon Logistics (DLN3 Station)coreKDL operates as a contracted Amazon Delivery Service Partner (DSP) under Amazon's DLN3 delivery station. This is a commercial relationship where Amazon contracts KDL to provide last-mile package delivery services in Chicago's northwest suburbs. KDL receives routes, packages, and operational standards from Amazon, and employs Delivery Associates to execute deliveries. Performance is continuously measured against Amazon's DSP metrics (safety, customer experience, operational excellence).
Scale indicators5 records
Recent moves5 records
Expansion highlights8 records
KDL competitors and assessment
Company assessmentEmerging players
- DoorDash Drive: DoorDash's white-label last-mile delivery service using its crowdsourced driver network. Comparable in providing on-demand last-mile delivery for retailers, though with a broader restaurant/grocery base.
- Bond (Walmart-owned): Same-day last-mile delivery service backed by Walmart, serving retailer fulfillment needs. Comparable in providing contracted last-mile delivery for major e-commerce/retail demand.
Broad incumbents
- OnTrac: Regional parcel carrier serving U.S. metro and regional ground delivery. Overlaps with KDL in residential parcel last-mile delivery but at a much larger regional footprint and broader customer base.
- Shipt: Same-day delivery service owned by Target, delivering consumer goods to households. Comparable in last-mile consumer delivery model and customer experience focus.
- Roadie (UPS): Crowdsourced last-mile delivery platform owned by UPS. Comparable in offering last-mile residential delivery, though UPS-backed with national scope versus KDL's localized operation.
- LaserShip (now part of OnTrac): Regional parcel carrier specializing in last-mile e-commerce delivery, acquired by Amazon-affiliated entity. Comparable business model focused on residential last-mile with similar operating metrics.
- United Parcel Service (UPS): Global parcel carrier with extensive last-mile delivery operations including Sunday delivery and same-day services. Overlaps with KDL in residential last-mile delivery but at vastly larger scale and customer breadth.
- FedEx Ground: Contract-based ground parcel and last-mile delivery division of FedEx. Comparable in providing contracted last-mile delivery services, but at national scale and broader customer base.
Direct peers
- Veho: Tech-enabled last-mile delivery company serving e-commerce shippers with crowd driver networks. Directly comparable to KDL in providing last-mile residential package delivery on behalf of e-commerce platforms.
- AxleHire: Same-day and next-day last-mile delivery provider focused on e-commerce fulfillment. Operates a similar contracted delivery model targeting residential customers in select U.S. metro areas.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
KDL financial estimates
Financial estimateRevenue estimate
Valuation estimate
KDL leadership team
Management profileNumber of profiles
Profiles1 record
KDL funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
KDL M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about KDL
What does KDL do?
KDL operates as an Amazon Delivery Service Partner (DSP) providing last-mile package delivery services in Chicago's northwest suburbs from its base in Arlington Heights, Illinois. The company employs 905 Delivery Associates who execute daily residential and commercial deliveries on routes assigned by Amazon's DLN3 station, with performance measured against Amazon's DSP metrics for safety, customer experience, and operational excellence. KDL has delivered over 15 million packages since launch in July 2020 and was named #1 DSP in the Chicago Region for 2025.
Is KDL a public or private company?
KDL is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was KDL founded?
KDL was founded in 2020. It employs 51 to 100 people.
Where is KDL based?
KDL is headquartered in Arlington Heights, United States, in the North America region.
How does KDL make money?
One revenue line is on record: last-Mile Delivery Services.
Who are KDL's main competitors?
Emerging players on record are DoorDash Drive and Bond (Walmart-owned). Broad incumbents are OnTrac, Shipt, Roadie (UPS), LaserShip (now part of OnTrac), United Parcel Service (UPS) and FedEx Ground. Direct peers are Veho and AxleHire.
Does KDL have an API?
No public API is recorded for KDL.
What industry is KDL in?
KDL's product category is Last-Mile Delivery Services. Its primary akta.pro industry code is TLAAACAB, SMB/Commercial B2C Standard Parcel Delivery, with a secondary code of TLAAACAE, Non-Time-Definite Parcel (Day-Definite). Its NAICS code is 492210 and its SIC code is 4210.