EUflight
EUflight (EUflight.de GmbH, Hamburg) buys EU Regulation 261/2004 flight-compensation claims from individual passengers and pays them within 24 hours, charging a 28% net fee, with self-serve online eligibility checks and instant-risk-transfer including airline-insolvency protection.
- Company typePrivate
- Founded2016
- HeadquartersHamburg, Germany
- Headcount11–50
- GTM typeB2C
- OfferingServices
What EUflight does
EUflight (legal entity: EUflight.de GmbH) is a privately held German consumer-services company founded in 2016 in Hamburg that purchases airline passengers' legal compensation claims under EU Regulation 261/2004 and pays them immediately, rather than acting as a traditional collection agency that pays only after successful airline recovery. The core product, branded "Sofort-Entschädigung" (Instant Compensation), is delivered through a self-serve web platform at euflight.de featuring an online eligibility calculator ("Entschädigungsrechner") that lets travelers input flight details, receive a non-binding offer typically within 24 hours, sign electronically, and receive a same-day or next-day bank transfer. A complementary "Sofort-Erstattung" (Instant Refund) service extends the same instant-payout logic to ticket-price and self-booked rebooking-cost reimbursement.
Economically, EUflight retains a 28% net fee (33.32% including VAT) on compensation amounts ranging from €250 (short-haul ≤1,500 km) to €400 (medium-haul 1,500–3,500 km) to €600 (long-haul >3,500 km, capped at €400 for intra-EU), transferring all collection and airline-insolvency risk to itself — claims are advertised as fully payable even if the airline later defaults (cited precedents include Air Berlin, Small Planet, NIKI, Germania). The platform is product-led: no field sales force, no physical retail, with demand generated through a content/SEO blog ("Magazin & Ratgeber"), Google Ads, email via MailChimp, social, earned media (n-tv, Spiegel, BILD, Focus Money, Finanztip, Reisereporter), and a referral partnership with Verivox.
The company is founder-led by Dr. Lars Watermann (Managing Director / CEO), has 11–50 employees, is registered at Amtsgericht Hamburg (HRB 141719), and has cumulatively served 160,000+ passengers across 100,000+ cases over its 10-year history with a 4.96/5 average across 3,819 reviews on Google and Ausgezeichnet.org. It holds no disclosed outside funding, parent company, or institutional investors, and is ranked #1 in n-tv's 2025 Jahresanalyse for the Flüge category.
EUflight firmographics
Firmographics- Name
- EUflight
- Legal name
- EUflight.de GmbH
- Website
- https://euflight.de
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- EUflight (EUflight.de GmbH, Hamburg) buys EU Regulation 261/2004 flight-compensation claims from individual passengers and pays them within 24 hours, charging a 28% net fee, with self-serve online eligibility checks and instant-risk-transfer including airline-insolvency protection.
- Ownership category
- akta.pro rank
EUflight industry classification
Industry- Product category
- Flight Compensation Services
- NAICS
- Air Transportation (481)
- SIC
- Fire, Marine & Casualty Insurance (6331)
- akta.pro primary industry
- Flight/Carrier Accident Insurance (FSAJAJAI)
- akta.pro secondary industry
- Airline Contract Compliance, Auditing & Leakage Control (THACAHAD)
Keywords
Where EUflight is headquartered
LocationHeadquarters
- HQ city
- Hamburg
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
EUflight business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Technology or R&D, Marketing or Sales
Revenue model
- Compensation Claim Purchase: EUflight purchases passengers' legal compensation claims under EU Regulation 261/2004. The company retains a 28% net fee (33.32% including VAT) and pays out the remainder immediately. Revenue comes from the differential between compensation amounts collected from airlines and payouts made to customers, minus operational costs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Short distance flights up to 1,500 km (e.g., Hamburg – Frankfurt) |
| Transaction based/ take rate | Pay-as-you-go | Medium distance flights 1,501 to 3,500 km (e.g., Berlin – Palma de Mallorca) |
| Transaction based/ take rate | Pay-as-you-go | Long distance flights over 3,500 km (e.g., Munich – New York) |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels7 records
EUflight product offering
Product offeringCore offering
EUflight purchases airline passenger compensation claims governed by EU Regulation 261/2004 directly from passengers and pays them an immediate cash amount. Rather than acting as a traditional collection agency that pays only after recovering funds from the airline, EUflight takes ownership of the claim upfront, bears the collection risk, and retains a transaction fee upon successful recovery from the carrier.
Product overview
EUflight operates as a single-product platform offering immediate flight compensation services. The core product is the Sofort-Entschädigung (Instant Compensation), where EUflight purchases passengers' legal compensation claims against airlines for delayed or cancelled flights and pays them instantly. This is complemented by the Sofort-Erstattung (Instant Refund) service for ticket price reimbursements. The platform also provides an Entschädigungsrechner (Compensation Calculator) as an integrated tool for eligibility assessment. All services are built around EU Regulation 261/2004 and operate on a fee-based model where EUflight retains 28% (plus VAT) of the compensation amount.
Differentiator
Problem solved
Functional benefit
Products and services
- Flight Compensation Claim Purchase (EU 261/2004) EUflight buys passenger compensation claims arising from delayed, cancelled, or overbooked flights covered by EU Regulation 261/2004 and pays the passenger an immediate cash amount. The company then pursues the airline to recover the full compensation, retaining a transaction fee of 28% plus VAT (33.32% total) as its revenue. The service is delivered to individual airline passengers through a self-serve digital platform.
Quantifiable outcome
- 24-hour payout after document signing
- +3 more outcomes
Companies that use EUflight
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
EUflight technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
EUflight partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- VerivoxminorVerivox, a German price comparison portal, has a referral/cooperation agreement with EUflight. Verivox users experiencing flight issues can be referred to EUflight for compensation services. This partnership provides EUflight with access to Verivox's existing customer base seeking travel-related assistance.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
EUflight competitors and assessment
Company assessmentDirect peers
- ClaimCompass: ClaimCompass (formerly Cancelon) is a Montreal- and Europe-based flight compensation claims platform with self-serve digital flow and EU 261 specialization, directly comparable to EUflight's product.
- SkyRefund: SkyRefund is a European flight compensation company active in multiple EU markets, offering claim submission and recovery services comparable to EUflight's instant-purchase and traditional collection offerings.
- EUclaim: EUclaim (part of the EUC group) is a European flight and train compensation specialist with strong presence in Germany, the Netherlands, and the UK. It offers claim purchasing and collection services directly comparable to EUflight's core product.
- Refundmore: Refundmore is a German flight compensation provider offering claim processing under EU 261/2004 with a similar online application flow. It is a direct competitor for the same German consumer search demand.
- AirHelp: AirHelp is the largest global flight compensation claims company, operating in 30+ countries and offering services broadly comparable to EUflight's EU 261 claims purchasing. It competes head-to-head in Germany and is the best-funded player in the category.
- Flightright: Flightright is a Germany-based flight compensation specialist operating the standard collection-agency model plus instant-payout variants, making it the most direct domestic competitor to EUflight in the German market.
- Compensair: Compensair is a digital flight compensation platform operating across Europe with a self-serve model similar to EUflight, using an online eligibility calculator and competing on the same SEO keyword set.
Others
- Verivox: Verivox is a German price-comparison portal and EUflight's referral partner. It is adjacent rather than competitive, but its scale and traffic make it a key distribution and partnership counterpart for EUflight's GTM motion.
- Finanztip: Finanztip is a leading German consumer-finance advisory publisher that has endorsed EUflight as its test winner. It is a thematically related influencer/affiliate rather than a competitor, but materially shapes EUflight's inbound trust and SEO profile.
Regional players
- RightClaim: RightClaim is a UK-based flight and train delay compensation specialist. It is comparable in product and regulatory framework (UK/EU 261 analogues) but primarily serves the British market rather than Germany.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
EUflight social profiles
Digital presenceEUflight financial estimates
Financial estimateRevenue estimate
Valuation estimate
EUflight leadership team
Management profileNumber of profiles
Profiles1 record
EUflight funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
EUflight M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about EUflight
What does EUflight do?
EUflight purchases airline passenger compensation claims governed by EU Regulation 261/2004 directly from passengers and pays them an immediate cash amount. Rather than acting as a traditional collection agency that pays only after recovering funds from the airline, EUflight takes ownership of the claim upfront, bears the collection risk, and retains a transaction fee upon successful recovery from the carrier.
Is EUflight a public or private company?
EUflight is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was EUflight founded?
EUflight was founded in 2016. It employs 11 to 50 people.
Where is EUflight based?
EUflight is headquartered in Hamburg, Germany, in the Europe region.
How does EUflight make money?
One revenue line is on record: compensation Claim Purchase.
Who are EUflight's main competitors?
Direct peers on record are ClaimCompass, SkyRefund, EUclaim, Refundmore, AirHelp, Flightright and Compensair. Others are Verivox and Finanztip. RightClaim is listed as a regional player.
Does EUflight have an API?
No public API is recorded for EUflight.
What industry is EUflight in?
EUflight's product category is Flight Compensation Services. Its primary akta.pro industry code is FSAJAJAI, Flight/Carrier Accident Insurance, with a secondary code of THACAHAD, Airline Contract Compliance, Auditing & Leakage Control. Its NAICS code is 481 and its SIC code is 6331.