What Improntus does

Improntus is a multinational digital transformation agency and Adobe Solution Partner Gold, founded in 2017 in Argentina and headquartered in Buenos Aires, with operational offices across nine countries in the Americas (Argentina, Chile, Mexico, USA, Colombia, Peru, Brazil, Uruguay, Paraguay). The company specializes in Adobe Experience Cloud implementations with a primary focus on Adobe Commerce (Magento) for B2B, B2C, and marketplace deployments, supplemented by Adobe Analytics, Target, Experience Manager, Real-Time CDP, and Workfront. Its proprietary technology portfolio includes six Adobe Commerce Marketplace modules — Uber Direct, MACH, d-local, Pedidos Ya, Moova, and PowerPay — covering ultra-fast shipping integrations and Latin America-specific payment gateways, which function as both standalone distribution products and lead-generation mechanisms for the professional services business. The company has completed 80+ projects since inception, including large-scale multi-country implementations (RICOH across 12 LATAM stores), performance rescues (Sparta, Fashions Park, Italmod, Babalú), and platform migrations for enterprise clients across fashion, beauty, sporting goods, auto parts, optics, and B2B verticals.

Improntus generates revenue primarily through professional services engagements priced project-by-project with milestone-based payments and no lock-in clauses, structured around four streams: Adobe Commerce implementation and consulting, custom module development, ongoing support and managed services, and strategic digital transformation advisory. Its go-to-market motion is enterprise field sales led by a Head of Sales LATAM, supported by a free consultation capture mechanism on the website and a secondary distribution channel via free downloadable modules on the Adobe Commerce Marketplace. The company is privately held and bootstrapped, founded by Emilio Stegmann (CEO), Mauro Martinez (Solutions Architect Director), and Nicanor Gioffre (Innovation Director), with Luciano Rafowicz leading sales across Latin America. Notable customer outcomes include 17M BRL in incremental revenue for Granado, 1900% billing growth over two years for Repuestos Boston, and 173.3% revenue growth for Trek, alongside a 100% SLA over four years for the d-local payment module.

Name

Improntus

Legal name

Improntus

Website

https://improntus.com

Company type

Private

Founded year

2017

Operating status

Operating

Short description

Improntus is a multinational Adobe Solution Partner Gold agency implementing Adobe Commerce and Adobe Experience Cloud solutions for enterprise retailers across nine Latin American countries, supported by a proprietary portfolio of six marketplace modules.

Ownership category

akta.pro rank

Product category

eCommerce Implementation Services

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industries

Retail ERP (Merchandising, POS Back Office) (HDAEAEAD), ERP Extensions & Add-ons (CPQ, Billing, Revenue Management) (HDAEAEAO)

Keywords

• Adobe Commerce implementation
• ECommerce development services
• Digital transformation consulting
• Omnichannel commerce solutions
• Data analytics services

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services (eCommerce Implementation & Consulting): Core revenue stream from consulting and implementation services for Adobe Commerce (Magento) eCommerce projects. Includes B2B/B2C development, marketplace creation, platform migrations, project rescues, integrations, and ongoing support. Services are priced project-by-project with milestone-based payments.
2. Custom Module Development: Revenue from designing and developing proprietary Adobe Commerce modules (payment gateways, shipping integrations) tailored to specific client needs. Modules are also distributed freely via Adobe Marketplace as lead-generation for services.
3. Ongoing Support & Evolution Services: Continuous support contracts including blocker/urgent issue resolution, performance monitoring, version upgrades, evolution roadmaps, and business accompaniment services. Billed on retainer or time-and-materials basis.
4. Strategic Business Consulting & Digital Transformation Advisory: Advisory services including digital transformation strategy, performance reviews, technical audits, roadmap planning, and business process optimization aligned with Adobe Experience Cloud tools.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels8 records

Core offering

Improntus implements, migrates, and optimizes Adobe Commerce (Magento) eCommerce platforms for mid-to-large enterprise retailers and B2B brands, supplemented by Data & Analytics services built on Adobe Experience Cloud and a portfolio of proprietary Adobe Commerce Marketplace extensions integrating Latin American payment gateways (D-Local, MACH, PowerPay) and last-mile delivery providers (Uber Direct, Pedidos Ya, Moova). Engagements span platform builds, project rescues, omnichannel integrations with ERP/CRM systems, and ongoing support retainers.

Product overview

Improntus is a multinational digital transformation agency and Adobe Solution Partner Gold, specialized in Adobe Experience Cloud. The company's product portfolio is organized as a platform-plus-modules architecture anchored by Adobe Commerce (Magento) implementation and development services, supplemented by Data & Analytics services and Customer Journey Management tools. The core platform layer includes Adobe Commerce development for B2B/B2C sites and marketplaces, which Improntus extends through a proprietary portfolio of downloadable modules available on the Adobe Commerce Marketplace: Uber Direct (shipping), D-Local (payment), MACH (payment), PowerPay (payment), Pedidos Ya (shipping), and Moova (shipping). Additional Adobe Experience Cloud tools—Adobe Analytics, Adobe Target, Adobe Experience Manager, Adobe Real-Time CDP, and Adobe Workfront—form the supporting module layer for analytics, personalization, content management, customer data, and work management. The service layer encompasses Data & Analytics (measurement, performance, business intelligence, CDP, infrastructure), project rescue, ERP/CRM integration, and ongoing support and maintenance.

Differentiator

Problem solved

Functional benefit

Products and services

• Adobe Commerce Implementation & Development Full-service Adobe Commerce (Magento) implementation covering B2B and B2C eCommerce development, marketplace creation, UI/UX design, custom integrations, theme updates, and module development, delivered by an Adobe Solution Partner Gold and Specialized Partner.
• Data & Analytics Services Data analytics and business intelligence services including Measurement (GA4, GTM, server-side tagging, Measurement Protocol), Site Performance (New Relic monitoring), Business Intelligence (interactive dashboards, data consolidation, automated reporting, predictive analytics), Customer Data Platform (real-time audience creation, profile unification, offline conversion), and Infrastructure (data warehouse, server-side tracking).
• Project Rescue Services Recovery and rescue service for failing eCommerce projects. Includes rapid diagnosis via internal audit, customized recovery plan, advanced project management, transparent communication, and ongoing monitoring for projects stalled due to delays, technical issues, or lack of resources.
• ERP & CRM Integration Services Integration services connecting Adobe Commerce with enterprise ERP and CRM systems. Improntus recommends optimal tools based on client business needs and implements integrations with precision to ensure correct configuration and functionality (e.g., Adobe Commerce + SAP native integration for automated product, stock, price, and billing synchronization).
• Support & Maintenance Services Ongoing support services including blocker resolution, stress testing, error correction, event support, performance improvement, pre-planning, roadmap advisory, backend/frontend code audits, and business accompaniment. Includes version updates for Adobe Commerce and third-party modules, billed on retainer or time-and-materials basis.
• Uber Direct Shipping Module Proprietary ultra-fast shipping module for Adobe Commerce enabling intra-city package delivery via Uber with real-time tracking, proof of delivery/collection/returns, automatic driver calling, multi-language support (English, Spanish, Portuguese), Multi-Source Inventory integration, multiple Uber Waypoints, and Uber Organizations for separate billing. Available on Adobe Commerce Marketplace.
• D-Local Payment Gateway Module Proprietary payment gateway module for Adobe Commerce and Magento 2 providing secure, fast online payment processing across 10+ countries in Latin America. Reported 100% SLA success rate over 4 years with millions of successful transactions. Available on Adobe Commerce Marketplace.
• MACH Payment Module Proprietary payment module for Adobe Commerce and Magento Open Source integrating MACH (BCI Bank) payment solution for Chile, enabling payments via the MACH mobile app, QR code generation, and refund processing. Targets 4+ million MACH users. Available on Adobe Commerce Marketplace.
• PowerPay Payment Module Proprietary payment module for Adobe Commerce and Magento Open Source integrating BBVA Peru's PowerPay flexible financing solution for customers with low credit capacity. Supports all credit cards, partial credit limit consumption, installment calculator, and informative banners. Available on Adobe Commerce Marketplace.
• Pedidos Ya Shipping Module Proprietary ultra-fast shipping module for Adobe Commerce enabling deliveries in under one hour via Pedidos Ya. Free module available on Adobe Commerce Marketplace. Clients reported up to 25% increase in conversion rate within first 3 months of deployment.
• Moova Shipping Module Proprietary shipping module featuring same-day shipping (SDS) intelligent logistics. Includes real-time order tracking, label generation, real-time courier quoting, customizable dispatch days and schedules, and real-time courier requests. Built for Adobe Commerce merchants.
• Adobe Experience Cloud Solutions Implementation services for the Adobe Experience Cloud suite including Adobe Analytics (web/marketing analytics, attribution, predictive analytics via Adobe Sensei), Adobe Target (A/B and multivariate testing, AI-driven personalization), Adobe Experience Manager (Sites, Assets, Forms, cloud-native CMS), Adobe Real-Time CDP (unified customer profiles, real-time audience segmentation), and Adobe Workfront (work management and collaboration).
• Customer Journey Management Services Suite of Adobe Experience Cloud–powered customer journey management services including Adobe Target (A/B testing and segmentation), Adobe Campaign (cross-channel campaign management across email, SMS, direct mail), Marketo (B2B marketing automation, lead nurturing), and Adobe Journey Optimizer (omnichannel journey and individual offer management).

Quantifiable outcome

• 17 million additional BRL in revenue for Granado (Brazil beauty brand) over 12 months
• +8 more outcomes

Named customers23 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

AI capability6 records

Feature14 records

Partnerships

Nine partnerships are on record, tiered core, flagship and minor.

• AdobecoreStrategic or Co-development PartnerAdobe is Improntus's primary strategic partner. The company holds Adobe Solution Partner Gold status and Specialized Partner designation in Adobe Commerce, certified across all Adobe Experience Cloud tools including Commerce, Analytics, Target, Experience Manager, Real-Time CDP, and Workfront. This partnership is the foundation of Improntus's service offerings and market positioning in Latin America.
• Uber (Uber Direct)flagshipStrategic or Co-development PartnerImprontus developed the Uber Direct shipping module for Adobe Commerce in partnership with Uber. The module enables same-city ultra-fast delivery (under 90 minutes), real-time tracking, proof of delivery, and integration with Multi Source Inventory. It is freely available on the Adobe Commerce Marketplace and has been adopted by multiple clients including Italmod for omnichannel delivery.
• MACH (Banco BCI)coreStrategic or Co-development PartnerImprontus developed the MACH payment module for Adobe Commerce in partnership with MACH (part of Banco BCI, Chile). The module enables payment processing for MACH's 4+ million users in Chile, with QR code refunds and easy implementation. The module is freely available on the Adobe Commerce Marketplace.
• d-localcoreStrategic or Co-development PartnerImprontus developed the d-local payment gateway module for Adobe Commerce and Magento 2, operating across 12+ Latin American countries. The module has processed millions of transactions with a 100% SLA success rate over 4 years, making it one of Improntus's most proven proprietary integrations.
• Pedidos YacoreStrategic or Co-development PartnerImprontus partnered with Pedidos Ya to develop an ultra-fast delivery module for Adobe Commerce. In the first 3 months of operation, clients saw up to 25% conversion rate increases. The module is free and available on the Adobe Commerce Marketplace.
• PowerPay (BBVA Peru)coreStrategic or Co-development PartnerPowerPay is a flexible financing solution from BBVA Peru targeting customers with low credit capacity. Improntus developed the PowerPay payment module for Adobe Commerce, enabling installment calculations, informational banners, and flexible payment plans — downloadable from the Adobe Commerce Marketplace.
• MoovaminorStrategic or Co-development PartnerMoova is a logistics company with advanced digital DNA. Improntus developed the Moova shipping module for Adobe Commerce featuring Same Day Shipping (SDS), real-time order tracking, label generation, and courier request capabilities.
• DeloitteminorChannel Partner/ Reseller/ DistributorDeloitte is listed among Improntus's partner ecosystem logos, suggesting a channel or referral relationship in the professional services space.
• SAPcoreTechnology or IntegrationSAP is integrated with Adobe Commerce through Improntus's implementations, notably for clients like Repuestos Boston and Sole, enabling automated product, stock, price, and billing synchronization. Improntus recommends and integrates SAP as part of their ERP solutions offering.

Scale indicators10 records

Recent moves12 records

Expansion highlights6 records

Direct peers

• Elogic Commerce: Adobe Commerce and Magento 2 implementation agency serving enterprise B2B and B2C merchants globally. Closely comparable to Improntus in platform specialization, module/extension development, and project rescue services.
• iOLAP: Adobe Commerce and Adobe Experience Cloud-focused consultancy with implementation, data, and analytics services. Highly comparable to Improntus in platform specialization and Adobe-centric service portfolio.
• Vaimo: Global Adobe Commerce (Magento) implementation agency with strong European presence and growing Americas operations. Most direct global peer to Improntus by service offering, target customer (enterprise retailers), and Adobe partner tier focus.
• Absolunet: North American Adobe Commerce Gold Partner and Adobe Experience Cloud agency with strong enterprise retailer book. Comparable in Adobe partner tier, Adobe Experience Cloud practice, and omnichannel commerce delivery to Improntus.
• Atwix: Adobe Commerce (Magento) solutions provider with a strong module/extension catalog and enterprise implementation focus. Directly comparable to Improntus on platform specialization and proprietary marketplace module strategy.

Broad incumbents

• Deloitte Digital (Adobe practice): Global Adobe partner and SI offering Adobe Commerce and Experience Cloud services at enterprise scale. Already listed among Improntus's partner logos, signalling channel overlap and competitive tension in LatAm enterprise deals.
• Perficient: Large US-based digital consultancy with an Adobe Platinum partnership spanning Commerce, Analytics, Experience Manager, and broader Adobe Experience Cloud. A broader incumbent competing for the same enterprise Adobe Commerce RFPs as Improntus.
• Globant: Large Latin American-headquartered IT services and digital transformation firm with a global Adobe partnership and significant presence in Improntus's home markets (Argentina, Chile, Colombia, Mexico, Peru, Brazil). A direct regional incumbent competing for enterprise Adobe Commerce and Adobe Experience Cloud engagements.
• Accenture (Adobe Business Group): Global SI with one of the largest Adobe partnerships worldwide, including Adobe Commerce. Competes for the largest enterprise Adobe Experience Cloud programs in Latin America where Improntus also bids.
• Wunderman Thompson Commerce / VML Commerce: Global digital commerce agency group (post WPP merger) with a strong Adobe Commerce practice and enterprise retail client base. A broader incumbent that overlaps with Improntus in the Latin American and US enterprise commerce segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/Improntus_
• Facebookfacebook.com/improntus.dev
• LinkedInlinkedin.com/company/vision-critical
• Instagraminstagram.com/improntus.dev

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Improntus