DoctorNow App
DoctorNow App is a Hong Kong-based telemedicine platform that connects patients with over 400 registered local doctors via an encrypted mobile app, offering video consultations, same-day medication delivery, in-home healthcare, and enterprise health plans for corporate clients.
- Company typePrivate
- Founded2015
- HeadquartersKowloon City, Hong Kong SAR China
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What DoctorNow App does
DoctorNow App, operated by DoctorNow Limited and founded in Hong Kong in 2015 by healthcare and IT professionals, is a telemedicine platform that connects Hong Kong residents with over 400 locally registered doctors via a self-developed mobile application available on iOS and Android. The product surface comprises video consultations, a text-based Q&A forum, identity-verified physician matching, same-day medication delivery through designated couriers, and in-home healthcare services spanning doctor visits, vaccinations, wound care, palliative care, and rehabilitation. The proprietary app uses tokenisation, secured encryption, depersonalisation, and a self-designed encrypted video chat tool, with 5G integration for medical-imaging transmission and integration into Hong Kong's electronic health record (eHR/醫健通) system so clinicians can access patient history during consultations and home visits.
DoctorNow monetises through multiple streams: transactional per-consultation fees disclosed transparently in-app before booking, transaction-based medication-delivery charges, separate professional-services fees for in-home care, and annual subscription-based Enterprise Healthcare Plans customised for companies with 50 or more employees. Distribution is hybrid: a product-led consumer motion via iOS and Android app-store downloads supported by blog content and social media (Facebook, YouTube, Instagram), alongside a sales-led enterprise motion targeting corporations, insurance partners such as Cigna Hong Kong, elderly homes, and healthcare facilities. Cumulative scale signals include over 20,000 consultations completed since founding, a 5-star app-store rating, and a network spanning general practice, Chinese medicine, dental, family medicine, surgery, paediatrics, and gastroenterology. Operational data points are limited — no funding rounds, revenue, or recent product launches after the January 2020 COVID-era public-market launch are disclosed — constraining any growth or valuation inference.
DoctorNow App firmographics
Firmographics- Name
- DoctorNow App
- Legal name
- DoctorNow Limited
- Website
- https://app.doctornow.hk
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- DoctorNow App is a Hong Kong-based telemedicine platform that connects patients with over 400 registered local doctors via an encrypted mobile app, offering video consultations, same-day medication delivery, in-home healthcare, and enterprise health plans for corporate clients.
- Ownership category
- akta.pro rank
DoctorNow App industry classification
Industry- Product category
- Telemedicine Healthcare Services
- NAICS
- Offices of Physicians (6211), Offices of Physicians (except Mental Health Specialists) (621111)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
- akta.pro primary industry
- Primary Care & General Medicine Virtual Care (HLALAAAA)
- akta.pro secondary industries
- Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH), Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA)
Keywords
Where DoctorNow App is headquartered
LocationHeadquarters
- HQ city
- Kowloon City
- HQ country
- Hong Kong SAR China
- HQ region
- Asia
Offices1 record
Markets served
DoctorNow App business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Video Consultation Fees: DoctorNow charges fees for accessing and using paid telemedicine services on the platform. Payments for Medical Services are collected through designated payment gateways on the DN Site for and on behalf of Professional Members providing such Services.
- Enterprise Healthcare Plans: Customized corporate healthcare plans offered to enterprises providing quality medical services to staff and families. Companies with 50+ employees can request enterprise plans with budget consideration.
- Medication Delivery: Same-day medication delivery service provided in conjunction with video consultations. Prescription medications are delivered to patient addresses by designated courier service providers.
- In-Home Healthcare Services: Home care services including doctor visits, home vaccination, physical examination, specialist referrals, psychiatrist services, and palliative care are charged separately.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Video Consultation - Transparent fee structure displayed before booking |
| Subscription | Annual | Enterprise Plan - Customized healthcare plans for corporate clients |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels8 records
DoctorNow App product offering
Product offeringCore offering
DoctorNow App is a Hong Kong-based telemedicine mobile platform that connects patients with 400+ registered Hong Kong doctors through encrypted video consultations, supported by same-day medication delivery. The platform extends to in-home healthcare services (doctor visits, vaccinations, specialist referrals, palliative care) and customised Enterprise Plans for corporate clients, integrating with Hong Kong's electronic health record system.
Product overview
DoctorNow App is a healthcare service platform that combines a telemedicine mobile application with in-home healthcare services and enterprise solutions. The core DoctorNow App provides video consultations with Hong Kong registered doctors, supported by same-day medication delivery. The platform extends through In-Home Healthcare services for home-based medical care, and Enterprise Plan for corporate clients. The platform connects patients with over 400 medical professionals across various specialties.
Differentiator
Problem solved
Functional benefit
Products and services
- DoctorNow App A telemedicine mobile application enabling video consultations between Hong Kong residents and Hong Kong-registered doctors, with same-day prescription medication delivery, identity verification, and pricing transparency before booking.
- In-Home Healthcare Home-based medical services delivered through a network of registered healthcare professionals, including doctor home visits, home vaccination, physical examination, specialist and hospital referrals, psychiatrist services, wound care, stroke rehabilitation, palliative care, and home hospice services.
- Enterprise Plan Customised corporate telemedicine and wellness subscription plan providing Hong Kong companies with 50+ employees access to quality medical services for staff and families, leveraging a network of 400+ medical professionals across multiple specialties including general practice, Chinese medicine, dentistry, paediatrics, and gastroenterology.
Quantifiable outcome
- Completed over 20,000 consultations since establishment
- +3 more outcomes
Companies that use DoctorNow App
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
DoctorNow App technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature4 records
DoctorNow App partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Cigna Hong KongcoreFirst B2B strategic partnership concluded in mid-2019 with Cigna Hong Kong to provide seamless telemedicine experience to Cigna members. Services include video consultation with Hong Kong registered doctors and same-day medication delivery. This partnership validates DoctorNow's platform quality and provides access to Cigna's extensive member base.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
DoctorNow App competitors and assessment
Company assessmentEmerging players
- MyDoc: Singapore-based telemedicine provider focused on corporate and insurer B2B2C partnerships across Southeast Asia; comparable in distribution model and reliance on enterprise/insurer channels.
- Halodoc: Indonesia-based telehealth platform combining video consultations, medicine delivery, and lab services with insurer and corporate integrations; comparable emerging-market operator with similar bundled service model.
- Zocdoc: US digital healthcare marketplace that helps patients find and book physicians (including telehealth visits); overlapping in patient-acquisition layer and digital-first care navigation.
- Practo: India-based digital health platform providing online doctor consultations, medicine delivery, and clinic software; comparable bundled consumer telehealth + medicine delivery offering in Asia.
Direct peers
- Babylon Health: UK-based virtual care provider delivering AI-enabled triage, video consultations, and chronic care programs to insurers and governments; comparable direct-to-consumer virtual primary care model.
- Doctor Anywhere: Singapore-headquartered telehealth and in-home care provider with video consultations, medication delivery, and corporate wellness programs across Southeast Asia; closest regional comparable in business model and target segments.
- DrGo: Hong Kong Telecom's (HKT) telemedicine platform offering video consultations with Hong Kong-registered doctors and medication delivery, operating in the same city and customer segments as DoctorNow.
Broad incumbents
- Teladoc Health: Global telehealth leader offering virtual primary and specialty care to consumers, employers, and insurers; broad incumbent benchmark for unit economics and enterprise sales motion.
- Ping An Good Doctor (Ping An Healthcare and Technology): China's largest online healthcare platform offering telemedicine, in-home care, and a network of physicians; competes for enterprise and insurer partnerships across the Greater Bay Area including Hong Kong.
- Amwell: US-listed enterprise telehealth platform serving health systems, insurers, and employers with virtual care; comparable as a scaled enterprise-channel telemedicine incumbent.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
DoctorNow App social profiles
Digital presenceDoctorNow App financial estimates
Financial estimateRevenue estimate
Valuation estimate
DoctorNow App leadership team
Management profileNumber of profiles
DoctorNow App funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DoctorNow App M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DoctorNow App
What does DoctorNow App do?
DoctorNow App is a Hong Kong-based telemedicine mobile platform that connects patients with 400+ registered Hong Kong doctors through encrypted video consultations, supported by same-day medication delivery. The platform extends to in-home healthcare services (doctor visits, vaccinations, specialist referrals, palliative care) and customised Enterprise Plans for corporate clients, integrating with Hong Kong's electronic health record system.
Is DoctorNow App a public or private company?
DoctorNow App is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was DoctorNow App founded?
DoctorNow App was founded in 2015. It employs 51 to 100 people.
Where is DoctorNow App based?
DoctorNow App is headquartered in Kowloon City, Hong Kong SAR China, in the Asia region.
How does DoctorNow App make money?
Four revenue lines are on record. Video Consultation Fees are the primary driver. The others are enterprise Healthcare Plans, medication Delivery and in-Home Healthcare Services.
Who are DoctorNow App's main competitors?
Emerging players on record are MyDoc, Halodoc, Zocdoc and Practo. Direct peers are Babylon Health, Doctor Anywhere and DrGo. Broad incumbents are Teladoc Health, Ping An Good Doctor (Ping An Healthcare and Technology) and Amwell.
Does DoctorNow App have an API?
No public API is recorded for DoctorNow App.
What industry is DoctorNow App in?
DoctorNow App's product category is Telemedicine Healthcare Services. Its primary akta.pro industry code is HLALAAAA, Primary Care & General Medicine Virtual Care, with a secondary code of BPAMAHAH, Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing). Its NAICS code is 6211 and its SIC code is 8011.