Solem
Solem is a Chilean-headquartered digital solutions company that builds identity verification (CheckID), omnichannel CRM (Auris CX), transit payment platforms, and smart-city safety systems for government, banking, retail, and healthcare clients across Latin America.
- Company typePrivate
- Founded1993
- HeadquartersRecreo, Chile
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Solem does
Solem (legal name SOLEM INGENIERIA S.A.) is a privately held Chilean digital solutions and software development company with 30+ years of operating history, headquartered in Viña del Mar, Chile, with a secondary office in Bogotá, Colombia. The company is structured around six operating business units—Ukali (customer experience), Ginko (digital banking), Agile (digital identities and electronic signatures), Smart City, Proyectos Especiales, and Soluciones TI (IT consulting and talent)—delivering its products through a platform-plus-modules architecture anchored by CheckID for omnichannel identity verification and Auris CX for customer/citizen engagement.
The technical core spans digital identity verification (biometric facial and fingerprint matching, passive liveness detection, document OCR, NFC, and advanced electronic signatures), omnichannel CRM with citizen-engagement variants, electronic fare payment platforms that integrate metro, bus, and multimodal operators on a single stack, and smart-city infrastructure including the nationwide tsunami warning system operated with the Chilean Navy. AI/ML capabilities—passive liveness detection, facial/fingerprint matching, voice biometrics, and most recently iris-based fatigue and impairment detection—are integrated via technology partnerships with IDEMIA (4i, Tech5), ID R&D, and Fitwork rather than developed in-house. Solem's product suite serves a 50+ client base across five primary verticals: banking and financial services, retail and commerce, government, smart cities, and healthcare.
Solem earns revenue through a hybrid of on-premise software licensing and cloud-based Pay-per-Use subscription for its platforms, supplemented by professional services, bespoke software development, and IT talent provisioning through the Soluciones TI unit. Distribution combines direct enterprise field sales led by a Director Comercial and dedicated account teams with a channel partner network (RUBRIKA, Grupo Babel, SIXBELL, INTERSOFT, Rubik) that extends reach into Chile, Colombia, Peru, Guatemala, El Salvador, Panama, Costa Rica, and Mexico. Anchor clients include the Servicio de Registro Civil e Identificación de Chile (since 2001), Grupo AVAL, Metro de Santiago, Transantiago, EFE, Armada de Chile (tsunami alert system since 2011, renewed in 2023), Clínica INDISA, Ripley, and BCI Seguros. The company's transport payment platform processes over $2 billion in annual transactions for 7.5M+ users, and it completed ISO 27001 scope expansion in November 2025 to cover support and evolutionary maintenance processes across business units.
Solem firmographics
Firmographics- Name
- Solem
- Legal name
- SOLEM INGENIERIA S.A.
- Website
- https://solem.cl
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Solem is a Chilean-headquartered digital solutions company that builds identity verification (CheckID), omnichannel CRM (Auris CX), transit payment platforms, and smart-city safety systems for government, banking, retail, and healthcare clients across Latin America.
- Ownership category
- akta.pro rank
Solem industry classification
Industry- Product category
- Digital Identity Verification Software
- NAICS
- Custom Computer Programming Services (541511), Investigation and Personal Background Check Services (561611)
- akta.pro primary industry
- Identity Verification & Digital ID (IDV, eIDAS, biometrics) (FSAGAFAA)
- akta.pro secondary industries
- Identity Verification (IDV) & Document Verification (FSAMALAE), Data, Evidence & Document Verification (IDV) for KYC (FSAMAMAN), Identity Verification (ID, SSN Trace, KYC-lite) (BPACALAD)
Keywords
Where Solem is headquartered
LocationHeadquarters
- HQ city
- Recreo
- HQ country
- Chile
- HQ region
- Latin America
Offices2 records
Markets served
Solem business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Solutions and Platforms: SOLEM generates revenue through the sale and licensing of its proprietary software platforms including CheckID (identity verification), Auris CX/CRM (customer experience management), and smart city solutions. Revenue is generated via both on-premise licensing and cloud-based subscription models (Pay-per-Use).
- Professional Services and Technology Consulting: SOLEM provides specialized technology consulting, software development, and IT talent provision services through its Soluciones TI business unit. This includes bespoke development, implementation support, and ongoing technical assistance.
- Channel Partner Distribution: SOLEM distributes its products through a network of Latin American channel partners including RUBRIKA, Grupo Babel, SIXBELL, and INTERSOFT, generating revenue through partner licensing and distribution agreements across multiple countries.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | On Premise deployment model |
| Usage-based | Pay-as-you-go | Cloud-based Pay-per-Use model |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels9 records
Solem product offering
Product offeringCore offering
SOLEM develops and sells proprietary digital identity, electronic signature, and smart city software platforms for enterprise and government clients across Latin America. Its flagship CheckID platform provides omnichannel identity verification using facial and fingerprint biometrics, document authentication, and electronic signatures, while Auris CX delivers omnichannel customer relationship management. The company also offers electronic fare-payment systems for public transport and integrated emergency alert systems for tsunami and community warnings.
Product overview
SOLEM is a digital solutions and software development company offering an integrated portfolio of products organized into specialized business units. The core offerings include CheckID (identity verification and authentication platform), Auris CX (customer experience/CRM platform), and Smart City solutions. These are supplemented by vertical-focused units: Ginko (digital banking), Agile (electronic signatures and digital identities), Ukali (customer experience consulting), and IT Solutions (technology consulting). The architecture follows a platform-plus-modules model where CheckID serves as a technology foundation with integrations to biometric partners (ID R&D, TECH5, IDEMIA), while Auris CX spans both commercial and government/citizen variants. The company also delivers industry-specific solutions for banking, retail, government, smart cities, and healthcare sectors.
Differentiator
Problem solved
Functional benefit
Products and services
- CheckID Omnichannel digital identity verification and authentication platform enabling remote and in-person identity verification through facial biometrics, fingerprint scanning, document reading, NFC, and electronic signatures with passive liveness detection. Used by banks, retailers, governments, and healthcare providers for digital onboarding, KYC, and fraud prevention.
- Auris CX
Quantifiable outcome
- 7.5+ million users served through electronic payment platforms, processing over 2 billion dollars in annual transactions
- +3 more outcomes
Companies that use Solem
Customer profileNamed customers18 records
Segments5 records
Ideal customer profiles4 records
Solem technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability8 records
Feature6 records
Solem partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core, major and supporting.
- FitworkcoreSOLEM and Fitwork formed a strategic alliance to deliver AI-powered operational safety solutions using iris biometric scanning for fatigue and substance impairment detection. The solution evaluates worker alertness levels in seconds, enabling non-invasive, contact-free access control for industrial environments. The partnership aims to transform workplace safety in high-demand sectors.
- Cámara de Comercio e Industria Colombo ChilenamajorSOLEM became affiliated with the Colombian-Chilean Chamber of Commerce and Industry to pursue new business opportunities in Colombia and Latin America. Ginko Soluciones Financieras initiated the relationship, and the partnership enables SOLEM to strengthen commercial ties and develop new technology projects in the region.
- Contraloría PrivadacoreSOLEM partnered with legal firm Contraloria Privada to launch joint legal advisory services focused on cybersecurity, digital identity, electronic signatures, and compliance. The partnership addresses the legal dimensions of digital transformation, helping clients navigate Chile's evolving digital legislation including data protection and cybersecurity regulations.
- InfobipmajorSOLEM formed a strategic alliance with Infobip to enhance customer communication and experience capabilities, combining SOLEM's Auris CX CRM platform with Infobip's communications platform for retail and enterprise clients.
- 4i (IDEMIA)core4i, part of IDEMIA (global biometric technology leader), partnered with SOLEM as a technology provider for liveness detection, document identification, and facial comparison algorithms. 4i officially presented SOLEM as its integration partner for biometric projects in Latin America in December 2020.
- Tech5coreTech5 partnered with SOLEM to integrate efficient biometric matching algorithms (facial and fingerprint) into CheckID. Tech5 also provides innovative mobile fingerprint capture technology using smartphone cameras, enhancing SOLEM's mobile identity verification capabilities.
- ID R&DcoreID R&D partnered with SOLEM to provide passive liveness detection technology based on advanced AI algorithms operating from a single image frame. This enables SOLEM to offer superior anti-spoofing protection in remote self-service identity verification scenarios.
- RUBRIKAmajorRUBRIKA partnered with SOLEM as a sales channel to distribute CheckID and electronic signature solutions across Latin America. RUBRIKA integrated CheckID into its digital HR worker folder platform, processing thousands of signed documents annually for multiple enterprise clients.
- Grupo BabelmajorGrupo Babel joined SOLEM's channel partner network to distribute CheckID and Auris CRM across Latin American markets, extending SOLEM's reach in the region.
- SIXBELLmajorSIXBELL partnered with SOLEM as a sales channel for distributing CheckID and Auris CRM across Latin American markets.
- INTERSOFTmajorINTERSOFT joined SOLEM's Latin American channel partner network to distribute SOLEM's product portfolio including CheckID and Auris CRM.
- IDEMIAcoreIDEMIA is a technology partner providing biometric identification solutions for SOLEM's national identification system projects in Chile, including the Servicio de Registro Civil e Identificación modernization. Reference provided by Juan Pérez of IDEMIA praising SOLEM's strategic support.
- e-Certchilesupportinge-Certchile collaborated with SOLEM (Agile unit) and Clínica INDISA to provide the electronic signature infrastructure enabling the first digital patient admission process with FONASA authorization in Chile.
- SONDAmajorSONDA collaborated with SOLEM on public transport electronic payment system projects including Transantiago, EFE Valparaíso, and EFE Concepción in Chile, as well as implementations in Panama City and Medellín.
- RubikmajorRubik partnered with SOLEM for joint digital transformation initiatives in Latin America, integrating CheckID and SOLEM's identity solutions into Rubik's service offerings across the region.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Solem competitors and assessment
Company assessmentRegional players
- SONDA: Major Latin American IT services and systems integrator that collaborates with SOLEM on transit payment projects but also competes for government/enterprise digital transformation deals.
- Truora: Latin American identity verification and digital onboarding provider serving banks and enterprises, directly overlapping SOLEM's CheckID IDV offering in the same regional market.
- Idwall: Brazil-based identity verification and background/KYC platform overlapping SOLEM's document and identity verification for financial and enterprise clients.
- Unico: Brazilian biometric identity/authentication provider serving financial institutions, comparable to SOLEM's facial biometric and anti-fraud identity solutions.
Broad incumbents
- Jumio: Established global IDV and KYC/AML platform using AI biometrics and document verification, an incumbent competitor to SOLEM's identity offering.
- Onfido: Global identity verification provider with document/biometric onboarding, overlapping SOLEM's IDV product but with a broader international enterprise footprint.
Direct peers
- Veriff: Global AI-driven identity verification vendor offering document and biometric checks, competing on the same core IDV functionality SOLEM delivers via CheckID.
- Incode Technologies: Mexico-founded biometric identity verification company offering face-match, liveness, and onboarding for banks and governments, closely mirroring SOLEM's IDV proposition in LatAm.
- MetaMap: Identity verification and KYC platform (formerly Mati) with strong LatAm presence, competing directly with CheckID on document/biometric verification and onboarding.
Others
- IDEMIA: Global biometric and government identity technology leader that supplies SOLEM's matching/liveness algorithms; a technology partner and potential large-scale competitor in government identity.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Solem social profiles
Digital presenceSolem compliance and trust
Trust signalCompliance2 records
Solem financial estimates
Financial estimateRevenue estimate
Valuation estimate
Solem leadership team
Management profileNumber of profiles
Profiles11 records
Solem subsidiaries and ownership
Company hierarchySubsidiaries6 records
Solem funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Solem M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Solem
What does Solem do?
SOLEM develops and sells proprietary digital identity, electronic signature, and smart city software platforms for enterprise and government clients across Latin America. Its flagship CheckID platform provides omnichannel identity verification using facial and fingerprint biometrics, document authentication, and electronic signatures, while Auris CX delivers omnichannel customer relationship management. The company also offers electronic fare-payment systems for public transport and integrated emergency alert systems for tsunami and community warnings.
Is Solem a public or private company?
Solem is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Solem founded?
Solem was founded in 1993. It employs 101 to 250 people.
Where is Solem based?
Solem is headquartered in Recreo, Chile, in the Latin America region.
How does Solem make money?
Three revenue lines are on record. Software Solutions and Platforms are the primary driver. The others are professional Services and Technology Consulting and channel Partner Distribution.
Who are Solem's main competitors?
Regional players on record are SONDA, Truora, Idwall and Unico. Broad incumbents are Jumio and Onfido. Direct peers are Veriff, Incode Technologies and MetaMap. IDEMIA is listed as an others.
Does Solem have an API?
No public API is recorded for Solem.
What industry is Solem in?
Solem's product category is Digital Identity Verification Software. Its primary akta.pro industry code is FSAGAFAA, Identity Verification & Digital ID (IDV, eIDAS, biometrics), with a secondary code of FSAMALAE, Identity Verification (IDV) & Document Verification. Its NAICS code is 541511.