Connie

What Connie does

Connie (legal name: Health Information Alliance, Inc.) is Connecticut's state-designated Health Information Exchange, established in 2019 as an independent nonprofit organization under Connecticut statute Sec. 17b-59e, with administrative oversight from the Connecticut Office of Health Strategy. Connie enables secure, interoperable exchange of patient health records among Connecticut's licensed healthcare providers — including hospitals, clinical laboratories, physician practices, behavioral health organizations, skilled nursing facilities, and pharmacies — aggregating data from over 277 different EMR systems (Epic, Cerner, Athena, Allscripts, and others). Participation is mandated by state law: hospitals and labs were required to connect by May 3, 2022 and all other providers with EHR systems by May 3, 2023.

The platform is anchored on three core product surfaces: the Connie Portal (a secure web-based clinical query portal with two-factor authentication), the InContext App (an EMR-embedded clinical viewer allowing cross-organization record access without leaving the provider's native workflow), and Connie Patient Connect (a free patient-facing portal with Clear-based identity verification). Supporting services include Connie Alerts (real-time admission/discharge notifications), Medication Management, Image Share (diagnostic-quality imaging), Provider Directory, Snapshot, Advance Directives, Narx Report integration, Consent Tool (including 42 CFR Part 2 SUD consent), eReferral, and CCD Federator. Technical infrastructure is operated by CRISP Shared Services under HITRUST and EHNAC HIEAP certifications with NIST CSF alignment. Connie participates in national interoperability networks (eHealth Exchange, CommonWell, Carequality) with planned TEFCA participation, and is currently piloting electronic consent management for behavioral health data under an ASTP/ONC grant.

Connie operates a non-transactional revenue model. Provider participation and patient access are both free; the organization is sustained by state appropriations, federal grants (notably the ASTP/ONC Behavioral Health Information Technology Initiative and Connecticut Health Foundation grants), and operational activities. The company is headquartered at 10 North Main Street, West Hartford, CT, employs 11-50 staff, and is governed by a Board of Directors including state agency and health system representatives.

Name

Connie

Legal name

Health Information Alliance, Inc.

Website

https://conniect.org

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Connie (Health Information Alliance, Inc.) is Connecticut's state-designated, nonprofit Health Information Exchange, mandated by state statute to enable secure patient health record sharing across all licensed Connecticut healthcare providers and serving Connecticut residents through a free patient portal.

Ownership category

akta.pro rank

Product category

Health Information Exchange

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000)

akta.pro primary industry

HIE Platforms & Network Services (Community/Regional/National) (HLACABAB)

akta.pro secondary industries

Interoperability Standards, Profiles & Implementation (HL7/FHIR/IHE) (HLACABAA), Consent, Authorization & Data Sharing Governance (opt-in/opt-out, DS4P) (HLACABAG), Patient-Mediated Exchange & Personal Health Data Access (Blue Button, SMART on FHIR) (HLACABAN), Public Health & Immunization Data Exchange (ELR, case reporting, registry reporting) (HLACABAL)

Keywords

• Health information exchange
• Clinical data interoperability
• Patient health records
• Healthcare data integration
• Medical record sharing

Headquarters

HQ city

West Hartford

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Healthcare Provider Participation: No cost to participate with or receive data from Connie at this time. Healthcare providers are required to send clinical data through integration with Connie. Connie operates as a nonprofit organization enabled by state statute.
2. Patient Access Services: Free patient portal (Connie Patient Connect) provided at no cost to Connecticut residents. Some third-party personal health applications may charge fees.
3. State Funding and Grants: Connie receives administrative oversight from Connecticut Office of Health Strategy and operates through state funding and pilot grants including the ASTP/ONC Behavioral Health Interoperability Pilot Grant ($20+ million initiative) and Connecticut Health Foundation grants.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Connie operates Connecticut's state-designated Health Information Exchange (HIE), enabling secure exchange of patient health records between hospitals, clinics, labs, and other healthcare providers. Its core offerings include a secure clinical query portal (Connie Portal), an EMR-embedded clinical viewer (InContext App), and a free patient portal (Patient Connect), supported by services such as real-time admission/discharge alerts, medication management, diagnostic image sharing, provider directory, and electronic consent management for sensitive behavioral health data.

Product overview

Connie is Connecticut's state-designated Health Information Exchange (HIE) operating as an independent, nonprofit healthcare technology company. The platform provides a unified ecosystem of interoperable health data services centered on two core platforms: the Connie Portal (secure clinical query portal for providers) and the InContext App (EMR-embedded clinical viewer), supplemented by the Connie Patient Connect patient portal. Key services include Connie Alerts (real-time admission/discharge notifications), Medication Management (consolidated medication history), Image Share (diagnostic-quality image exchange), Provider Directory, Snapshot (patient summaries), Advance Directives access, Narx Report integration (prescription monitoring), Consent Tool (for substance use disorder and sensitive data), eReferral coordination, and CCD Federator. Additional offerings include CT HCBS Program Tool, Medicaid Redetermination Service, Connie Connect Gateway (outbound data feeds), Data & Analytics, Academic Research, and Custom Solutions. The platform connects to national interoperability networks (eHealth Exchange, CommonWell, Carequality, TEFCA) enabling cross-state data exchange.

Differentiator

Problem solved

Functional benefit

Products and services

• Connie Portal Secure, web-based clinical query portal providing authorized healthcare providers access to patient records, clinical tools, and care coordination features including alerts, medication management, image sharing, and provider directory. Includes two-factor verification and a Connie Dashboard.
• InContext App

Quantifiable outcome

• Nuvance Health hospitals achieving 95-98% quality scores for discharge location data using PIQXL Gateway
• +3 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability1 record

Feature9 records

Partnerships

Eleven partnerships are on record, tiered flagship and core.

• Community Health ResourcesflagshipStrategic or Co-development Partner · 31 March 2026Behavioral health provider participating in ASTP/ONC Behavioral Health Interoperability Pilot Grant program. Partnering with Connie to test USCDI+ Behavioral Health data exchange and electronic consent management for substance use disorder treatment data.
• United ServicesflagshipStrategic or Co-development Partner · 31 March 2026Behavioral health organization partnering with Connie for ASTP/ONC pilot to improve care coordination between behavioral health and primary care providers through electronic consent management.
• Clinical ArchitecturecoreTechnology or Integration · 10 February 2026Provider of PIQXL Gateway software tool implemented by Connie to help healthcare organizations assess and strengthen quality of shared patient data. PIQXL Gateway scores data quality and provides actionable insights for race, ethnicity, and language (REL) data standards.
• CRISP Shared ServicescoreTechnology or IntegrationTechnical infrastructure partner responsible for managing data on behalf of Connie. CRISP Shared Services provides HITRUST and EHNAC (HIEAP) certified infrastructure, security protocols, and risk management. Operates affiliated HIEs in Alaska, DC, Florida, Kentucky, Maryland, Minnesota, Puerto Rico, Rhode Island, Vermont, Virgin Islands, Virginia, and West Virginia enabling cross-state data exchange.
• Connecticut Office of Health StrategyflagshipStrategic or Co-development PartnerState agency providing administrative oversight for Connie as the designated statewide Health Information Exchange. Collaborates on REL data standards development and healthcare technology initiatives including state mandate compliance.
• Connecticut Department of Social ServicescoreStrategic or Co-development PartnerState agency partnering with Connie for value-based care initiatives including Connecticut HCBS Program Tool providing home and community-based service organizations access to client data, and Medicaid Redetermination Service.
• eHealth ExchangecoreTechnology or IntegrationNational Network connecting HIEs and Health Information Networks throughout the United States. Connie participates to ensure patient data accessible by treating providers nationwide, especially in emergencies when patients are outside Connecticut.
• CommonWell Health AlliancecoreTechnology or IntegrationNational Network participant enabling interoperability and data exchange. CommonWell provides framework for technology, privacy, and security standards for health information sharing.
• CarequalitycoreTechnology or IntegrationCarequality Interoperability Framework participant. Provides trusted framework for Connecticut patients to access health data through personal health applications. Apps connected through Carequality have signed CARIN Alliance Code of Conduct.
• TEFCA (The Sequoia Project)coreTechnology or IntegrationTrusted Exchange Framework and Common Agreement - government-endorsed framework for nationwide health information exchange. Connie plans to participate through eHealth Exchange once framework is operational, further connecting National Networks.
• EMR Vendors (Epic, Cerner, Athena, Allscripts)coreTechnology or IntegrationElectronic Medical Record vendors enabling data integration with Connie. Connie has established connections with major EMRs to support provider connectivity. EMR Dashboard shows connected systems.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• CommonWell Health Alliance: National EHR-vendor-led interoperability network that Connie connects through; competing/overlapping approach to multi-vendor patient record exchange.
• Audacious Inquiry: Established HIE services and care coordination vendor serving many state HIEs and federal contracts; broader portfolio but overlapping problem space around alerts, ADT notifications, and consent.
• eHealth Exchange: Largest national health information network of which Connie is a member; provides the cross-state interoperability backbone and is a peer in the sense of operating interoperable exchange, though at a network-of-networks level.

Emerging players

• Health Gorilla: Clinical interoperability vendor providing nationwide HIE connectivity, FHIR APIs, and patient-mediated exchange — emerging commercial competitor in the same operational layer as Connie.

Direct peers

• CORHIO: Colorado Regional Health Information Organization providing HIE services, behavioral health data exchange, and national network participation; comparable nonprofit, regional-mandate structure.
• Manifest MedEx: Massachusetts' statewide HIE; comparable nonprofit model with state-mandated participation, multi-network integration, and analytics/clinical portal services targeting Massachusetts providers.
• NYeC (New York eHealth Collaborative): Operator of the SHIN-NY statewide HIE network in New York; comparable role as a state-designated exchange with federal-grant funding, consent management, and connection to national networks.
• HealthInfoNet: Maine's statewide HIE serving all licensed providers with similar clinical portal, alerts, and image sharing capabilities; nonprofit model comparable to Connie.
• Indiana Health Information Exchange (IHIE): Indiana's health information exchange offering clinical results delivery, analytics, and population health tools comparable to Connie's Connie Alerts and Data & Analytics services.
• CRISP Shared Services (Chesapeake Regional Information System for our Patients): Maryland-based state-designated HIE operating across MD, DC, WV, and other affiliated states; Connie runs on CRISP's technical infrastructure, making it the most direct functional and architectural peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key highlights6 records

Customer concentration

• Xx.com/Conniect5
• YouTubeyoutube.com/@ConnieCT
• Facebookfacebook.com/Connie-100067227924370
• LinkedInlinkedin.com/company/conniect
• Instagraminstagram.com/connieconnecticuthealth

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connie