Charity Log
- Company typePrivate
- Founded2004
- HeadquartersRoss On Wye, United Kingdom
- Headcount—
- GTM typeB2B
- OfferingSoftware
Charity Log firmographics
Firmographics- Name
- Charity Log
- Legal name
- Dizions Ltd
- Website
- https://charitylog.co.uk
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Ownership category
- akta.pro rank
Where Charity Log is headquartered
LocationHeadquarters
- HQ city
- Ross On Wye
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Charity Log business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Others
Revenue model
- Annual Subscription (CRM Software): Charity Log charges an annual subscription fee for access to its CRM platform. The pricing is income-based for Standard and Ultimate plans, with the One plan designed for smaller single-service charities. All plans include unlimited support from the in-house helpdesk team.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | One plan for small single-service charities (up to 10 FTEs) |
| Subscription | Annual | Standard plan for established charities with unlimited users |
| Subscription | Annual | Ultimate plan with full feature set for complex organisations |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Charity Log product offering
Product offeringCore offering
Charitylog is a cloud-based CRM platform built specifically for UK charities, providing contact and case management, assessment and impact tracking, reporting, GDPR compliance tooling, and an optional suite of add-on modules for rostering, mobile home-care visits, invoicing, handypersons/minor adaptations, web referral forms, data import, and advocacy support. Customers subscribe annually with pricing tied to charity income and gain unlimited users plus unlimited UK-based telephone support on standard tiers.
Product overview
Charity Log offers a unified CRM platform with a three-tier pricing structure (One, Standard, Ultimate) designed specifically for UK charities. The core platform provides Contact & Case Management, Assessment & Impact tracking, and comprehensive Reporting capabilities. Additional optional modules extend functionality into rostering and home care scheduling, invoicing, handyperson management, mobile apps for community workers, web referral forms, data import, advocacy support, and API access for business intelligence integration. All plans include Security & GDPR compliance features. The platform is modular, allowing charities to start with essential features and add capabilities as needed.
Differentiator
Problem solved
Functional benefit
Products and services
- Charitylog CRM Cloud-based CRM platform built for UK charities that centralises contact and case management, assessment and impact tracking, reporting, GDPR compliance, and advocacy support, with unlimited users and UK-based telephone support on standard tiers.
- Charitylog API
Quantifiable outcome
- £420,000 funding secured with Department of Health and Social Care
- +2 more outcomes
Companies that use Charity Log
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles3 records
Charity Log technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature10 records
Charity Log partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights6 records
Charity Log competitors and assessment
Company assessmentEmerging players
- CiviCRM: Open-source CRM widely used by nonprofits, civic groups, and advocacy organizations. Competes on price (free vs commercial) and customisability rather than hosted convenience.
Broad incumbents
- Blackbaud: Large US-listed vertical software suite for nonprofits covering CRM, fundraising, financial management, and marketing. Long-established nonprofit specialist with comparable feature breadth.
- Salesforce.org / Salesforce Nonprofit Cloud: Salesforce's dedicated nonprofit vertical, including the acquired UK charity CRM Beacon CRM. Massive horizontal CRM platform with charity-specific products and deep R&D resources, posing a cross-sell threat to Charitylog.
- Bonterra (formerly Network for Good): US nonprofit software suite covering CRM, fundraising, grants, and marketing (combining Network for Good, GivingData, and others). Broader portfolio than Charitylog but overlapping customer base.
- Microsoft Dynamics 365 (Nonprofit Accelerator): Microsoft's enterprise CRM with a dedicated Nonprofit Accelerator offering case management, programme management, and award tracking for charities. Broad incumbent leveraging Microsoft 365 distribution to nonprofits.
Direct peers
- Donorfy: UK-based cloud CRM built specifically for small to mid-sized charities, with fundraising, supporter management, and reporting features. Closest direct competitor by geography, customer size, and vertical focus.
- NeonCRM: US-based nonprofit CRM with constituent management, fundraising, events, and reporting modules. Comparable vertical focus with similar SMB-to-mid-market positioning, though US-centric.
- Sumac: Canadian nonprofit CRM with case management, donations, volunteer tracking, and reporting. Closely comparable feature set to Charitylog with similar SMB charity positioning.
- Little Green Light: US-based donor management CRM designed for small nonprofits. Comparable in target segment (small charities) and feature scope, though lighter on case management than Charitylog.
- Engaging Networks: UK-based supporter engagement, fundraising, and CRM platform serving nonprofits and charities. Most direct UK geographic peer with comparable vertical focus and similar customer types.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
Charity Log social profiles
Digital presenceCharity Log compliance and trust
Trust signalCompliance6 records
Charity Log financial estimates
Financial estimateRevenue estimate
Valuation estimate
Charity Log leadership team
Management profileNumber of profiles
Charity Log funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Charity Log M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Charity Log
What does Charity Log do?
Charitylog is a cloud-based CRM platform built specifically for UK charities, providing contact and case management, assessment and impact tracking, reporting, GDPR compliance tooling, and an optional suite of add-on modules for rostering, mobile home-care visits, invoicing, handypersons/minor adaptations, web referral forms, data import, and advocacy support. Customers subscribe annually with pricing tied to charity income and gain unlimited users plus unlimited UK-based telephone support on standard tiers.
Is Charity Log a public or private company?
Charity Log is a private company. It is classified as unknown and is currently operating.
When was Charity Log founded?
Charity Log was founded in 2004.
Where is Charity Log based?
Charity Log is headquartered in Ross On Wye, United Kingdom, in the Europe region.
How does Charity Log make money?
One revenue line is on record: annual Subscription (CRM Software).
Who are Charity Log's main competitors?
CiviCRM is listed as an emerging player. Broad incumbents are Blackbaud, Salesforce.org / Salesforce Nonprofit Cloud, Bonterra (formerly Network for Good) and Microsoft Dynamics 365 (Nonprofit Accelerator). Direct peers are Donorfy, NeonCRM, Sumac, Little Green Light and Engaging Networks.
Does Charity Log have an API?
Yes. Charitylog API allows users with higher IT skills to get data fields from Charitylog and/or put data directly into the Charitylog database. There are 2 versions: read-only version (most commonly used, for extracting data for business intelligence tools like PowerBI) and read/write version (used for creating clients, referrals and subsequent contacts in Charitylog). Available as optional extra on One and Standard plans, and read-only version included in Ultimate plan.