Name

netelip

Legal name

TELCOM BUSINESS SOLUTIONS S.L.

Website

https://netelip.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Cloud Communications and VoIP Services

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171), Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), SD-WAN & Virtual CPE (vCPE) (HDAFANAG), Network Exposure & API Platforms (NEF, CAMARA, CPaaS enablement) (HDAIAIAG)

Keywords

• Cloud telephony services
• VoIP business communications
• Virtual PBX solutions
• Unified communications as a service
• SIP trunking services

Headquarters

HQ city

Málaga

HQ country

Spain

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Operations, Marketing or Sales

Revenue model

1. Virtual Switchboard (vPBX) Subscriptions: Monthly subscription fees for virtual switchboard (vPBX) extensions starting at 1 EUR/extension/month, advanced plans at 15 EUR/user/month, and premium plans at 22 EUR/user/month. Includes bundled services like phone numbers, CRM integrations, and AI features.
2. Telephony Services: Monthly fees for virtual phone numbers from 1.95 EUR/month, API Voice services at 9.95 EUR/month, and SMS at 0.039 EUR/SMS.
3. Fiber + Mobile Packages: Bundled fiber optic and mobile plans for business customers, ranging from 23.90 EUR/month for symmetric fiber to 27.90 EUR/month combined packages.
4. Partner Program: Revenue from partner certification fees and services provided to over 1,200 channel partners across Latin America and Spain.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels8 records

Core offering

netelip provides cloud-based IP telephony and Unified Communications as a Service (UCaaS) for businesses, centered on a Virtual Switchboard (Centralita Virtual / vPBX) offering 51+ functionalities including virtual receptionist, call queuing, IVR, call recording, and AI-powered call intelligence. The platform is complemented by SIP trunking, virtual phone numbers across 58+ countries, voice and SMS APIs, a virtual call center module, Click to Call, Fax 2 Mail, WebRTC WebPhone, vConference video conferencing, mobile and desktop softphones, SD-WAN, cloud storage, and bundled symmetric fiber plus mobile connectivity.

Product overview

netelip is a multi-product telecommunications and cloud services platform that operates as a unified portfolio of VoIP (Voice over IP) and UCaaS (Unified Communications as a Service) offerings. The platform's core is the Centralita Virtual (vPBX), a cloud-based virtual phone system at the center of the offering, complemented by SIP lines, virtual phone numbers, SIP Trunking, and the API Voice product for developer-grade automation. Additional modules include AI-powered call handling, a virtual Call Center, Click to Call, Fax 2 Mail, SMS sending, cloud storage (vDrive), and SD-WAN. Connectivity is extended through symmetric fiber optic and mobile line services. The product suite also includes multiple softphone clients: a mobile app, a desktop softphone, WebPhone (browser-based via WebRTC), and vConference for video conferencing. Enterprise pricing is structured through Avanzado and Premium plans, while calling plans and call minute bundles address variable usage needs. The platform integrates natively with major CRM systems including HubSpot, Zoho CRM, Pipedrive, Zendesk, Salesforce, and Microsoft Teams.

Differentiator

Problem solved

Functional benefit

Products and services

• Línea SIP (SIP Line) A Voice over IP (VoIP) SIP line that replaces traditional analog phone lines, offering advanced VoIP functionality for businesses with a free service tier.
• Número telefónico (Virtual phone numbers) Virtual phone numbers available from 1.95 EUR per month, providing national or international numbering from over 58 countries with no permanence contracts.
• Click to Call A click-to-call button service priced at 1 EUR per month per button, enabling websites to convert visits into clients and boost online sales.
• Fax 2 Mail A free service that sends and receives faxes over the internet in PDF format, converting fax to email.
• API Voice A voice API service at 9.95 EUR per month that automates telephone attention and provides web applications with live control over calls.
• Envío de SMS (SMS sending) SMS sending service from 0.039 EUR per SMS, enabling mass SMS campaigns to clients through API or web interface.
• SIP Trunking A free VoIP trunking service that links physical PBX systems with netelip's IP telephony infrastructure for businesses.
• Centralita Virtual (Virtual PBX / vPBX) A comprehensive cloud-based virtual PBX at 1 EUR per month per extension, providing over 51 functionalities including virtual receptionist, call queuing, call filtering, call recording, and customizable announcements.
• vDrive (Almacenamiento en la nube) Cloud storage service offering 1 GB of storage for business data backup and management.
• Fibra óptica simétrica (Symmetric fiber optic) Symmetric fiber optic internet service priced at 23.90 EUR per month, providing high-speed connectivity for businesses.
• Tarifas líneas móviles (Mobile line plans) Mobile line tariff plans starting at 6.90 EUR per month for business mobile communications.
• Fibra y Móvil (Fiber and Mobile bundle) Bundled fiber optic and mobile service priced at 27.90 EUR per month, combining fixed and mobile connectivity for businesses.
• SD-WAN Software-defined wide area networking solution providing centralized control and management with immediate application of changes and added security layers against internet threats.
• WebPhone A browser-based softphone using WebRTC technology that allows users to make and receive calls directly from a web browser without installing apps or purchasing IP equipment.
• vConference A free video conferencing tool enabling online meetings and collaboration with team members and clients from anywhere in the world.
• Aplicación móvil (netelip mobile app) A smartphone and tablet application for iOS and Android that provides full telephony functionality on mobile devices.
• Aplicación ordenador (Desktop softphone) A desktop softphone application for computers offering video calling and SMS sending capabilities.
• Portabilidad telefónica (Phone number portability) Phone number portability service allowing businesses to transfer existing phone numbers to netelip's IP telephony platform.
• Centralita + Call Center Virtual PBX integrated with a 100% virtual Call Center module, priced from 9.99 EUR per month, enabling multiple telemarketing campaigns.

Quantifiable outcome

• 30% reduction in call costs to Spain
• +3 more outcomes

Named customers4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered core.

• HubSpotcoreTechnology or Integration · 1 January 2024CRM integration allowing virtual switchboard and call data to sync with HubSpot for sales and customer service workflows.
• SalesforcecoreTechnology or Integration · 1 January 2024Integration with Salesforce CRM for call logging, click-to-call, and customer communication management within Salesforce platform.
• Zoho CRMcoreTechnology or Integration · 1 January 2024Integration with Zoho CRM for call management, click-to-call, and customer data synchronization.
• ZendeskcoreTechnology or Integration · 1 January 2024Integration with Zendesk customer service platform for call handling, ticket creation, and customer support workflows.
• PipedrivecoreTechnology or Integration · 1 January 2024Integration with Pipedrive CRM for sales-focused call management and pipeline automation.
• Microsoft TeamscoreTechnology or Integration · 1 January 2024Integration with Microsoft Teams for unified communications, call routing, and collaboration features.
• Partner Cloud Program MemberscoreChannel Partner/ Reseller/ DistributorOver 1,200 certified partners including Distribuidor, Partner Cloud, Partner Integrador, and Master Seller modalities. Partners receive training resources, marketing tools, technical support, and commercial assistance.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Genesys: Global CCaaS and customer-experience platform whose cloud contact-center competes with netelip's Call Center module for SME and mid-market telemarketing use cases.
• 8x8: Public UCaaS + CCaaS platform serving SMBs through enterprises globally; relevant both as a direct competitor for netelip's larger accounts and as a benchmark for global UCaaS economics.
• Vonage (Ericsson): Vonage's UCaaS and CPaaS APIs (now part of Ericsson) overlap with netelip's API Voice and SIP Trunking products, and Ericsson distribution extends their international reach into netelip's geographies.
• RingCentral: Global UCaaS incumbent whose cloud PBX and contact-center product (RingCX) competes head-on with netelip's Centralita Virtual and Call Center modules, especially for SMEs that outgrow regional vendors.
• Zoom (Zoom Phone): Zoom Phone is a cloud PBX sold as an extension to Zoom Meetings; it competes directly with netelip's vPBX and video-conferencing (vConference) offering for SME accounts that adopt Zoom.
• Microsoft (Microsoft Teams Phone): Teams Phone bundles PSTN calling and PBX capabilities into the dominant business collaboration suite — a structural threat to standalone UCaaS players like netelip, especially given netelip's existing Teams integration.

Emerging players

• Talkdesk: Cloud-native CCaaS vendor increasingly bundling voice and AI into its platform — overlapping with netelip's Call Center + AI offering and a potential acquisition target or competitor for netelip's enterprise plans.

Direct peers

• VozTelecom: Spain-headquartered operator offering cloud communications, fixed telephony and connectivity services to SMEs and mid-market — overlapping heavily with netelip's vPBX, SIP trunking and fiber bundles.
• Masvoz: Spanish cloud telephony and UCaaS provider targeting SMEs with virtual PBX, SIP trunking and contact-center capabilities — a direct domestic competitor to netelip with very similar product breadth and price points.

Regional players

• Alhambra-Eidos: Iberian IT services and communications reseller that delivers cloud telephony and UC solutions to Spanish enterprises — a regional channel and implementation partner/competitor for netelip in Spain and Portugal.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/netelip
• Facebookfacebook.com/netelip

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about netelip