Lumen21
- Company typePrivate
- Founded2007
- HeadquartersOrange, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
Lumen21 firmographics
Firmographics- Name
- Lumen21
- Legal name
- Lumen21, Inc.
- Website
- https://lumen21.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Lumen21 industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Custom Computer Programming Services (541511), Other Computer Related Services (541519)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Services (8741)
- akta.pro primary industry
- Security Operations Center (SOC) as a Service (BPAEADAB)
- akta.pro secondary industries
- Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD), Enterprise Applications User/Admin Training (ERP/CRM/ITSM platforms) (BPAEANAK)
Keywords
Where Lumen21 is headquartered
LocationHeadquarters
- HQ city
- Orange
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Lumen21 business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed IT services billed on a calendar month basis with tiered device-based pricing. Services include IT management, cybersecurity, cloud solutions, and compliance services. Customers are billed for their entire device tier entitlement upon service commencement.
- Security-as-a-Service (SaaS): Recurring security services that may include optional hardware components. Hardware is loaned to customers for the duration of the service term. Billed in advance with activation date determining commencement.
- Professional Services: One-time services including custom implementation, configuration, and consulting. Billed upon service commencement for the entire license entitlement or services ordered.
- Usage-based Overage Charges: When customers exceed tier entitlements and do not remediate within 30 days, overage charges apply at contracted service rates plus 10%.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Device-based tiered pricing structure |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Lumen21 product offering
Product offeringCore offering
Lumen21 provides managed IT services, cybersecurity and compliance, cloud solutions, and ERP implementation (centered on Microsoft Dynamics 365 Business Central) to small and mid-sized organizations in regulated industries. Service offerings include 24/7 infrastructure monitoring, advanced firewalls and intrusion detection, regulatory compliance enablement for HIPAA, PCI DSS, and GDPR, and digital transformation consulting delivered on a subscription-based managed services model.
Product overview
Lumen21 is a managed services provider offering a comprehensive portfolio of IT services organized into six core service areas: IT Management & Support, Cybersecurity & Compliance, ERP Services (centered on Microsoft Dynamics 365 Business Central), Managed Services, Cloud Solutions, and Digital Transformation Consulting. The company specializes in serving regulated industries including healthcare, financial services, manufacturing, and distribution. Their cybersecurity and compliance offerings support standards including HIPAA, PCI DSS, and GDPR. ERP services leverage Microsoft Dynamics 365 Business Central with integrations to Excel, Teams, and Power BI. The Managed Services offering provides 24/7 infrastructure monitoring, security management, and proactive maintenance.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Management & Support 24/7 monitoring of servers, networks, and applications with immediate incident response, proactive maintenance, and infrastructure optimization for SMBs in regulated industries.
- Cybersecurity & Compliance Protects business data and ensures regulatory compliance through advanced firewalls, intrusion detection, security audits, and compliance services aligned with HIPAA, PCI DSS, GDPR, and other standards for SMBs.
- Managed Services (MSP) Comprehensive managed services including constant monitoring of servers, networks, and applications, advanced firewalls, intrusion detection, security audits, server/storage/network/virtualization management, and proactive maintenance.
- Cloud Solutions Cloud-based infrastructure, virtualization, and cloud computing solutions that provide flexibility, scalability, and increased efficiency for SMB operations.
- ERP Services with Microsoft Dynamics 365 Business Central ERP solution optimizing sales, purchasing, inventory, and finance management with automated workflows, integrating data into one platform and connecting with Excel, Teams, and Power BI for SMBs in manufacturing, distribution, and professional services.
- Digital Transformation Consulting Consulting services that help businesses transform their IT infrastructure and maximize efficiency through digital transformation initiatives for SMBs.
- HIPAA Compliance Solutions Healthcare compliance enablement services including HIPAA gap analysis, risk assessment, security framework assessment, and audit-ready preparation for healthcare SMBs and growing practices.
Quantifiable outcome
- Healthcare provider achieved 50% reduction in security incidents and 25% decrease in compliance-related costs
- +2 more outcomes
Companies that use Lumen21
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles2 records
Lumen21 technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability1 record
Feature3 records
Lumen21 partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- AWScoreAWS Partner status indicates Lumen21 has achieved technical readiness and customer success standards for delivering AWS-based cloud solutions. Enables them to provide cloud infrastructure services leveraging AWS technology.
- MicrosoftcoreMicrosoft Partner status indicates capabilities in Microsoft technologies including Azure, Dynamics 365, Office 365, and related Microsoft cloud platforms. Lumen21 specializes in Microsoft Dynamics 365 Business Central ERP implementation and integration.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Lumen21 competitors and assessment
Company assessmentDirect peers
- Dataprise: Dataprise is a national managed IT services and cybersecurity provider serving mid-market and enterprise clients across regulated industries. It is a direct peer given overlapping MSSP, managed IT, cloud, and compliance offerings with similar mid-market customer orientation.
- Ntiva: Ntiva is a US managed IT and cybersecurity services provider with strong SMB and mid-market positioning, including managed security, cloud, and compliance services. It directly competes with Lumen21 across the managed IT/MSSP bundle and similar customer verticals.
- Stratosphere Networks: Stratosphere Networks is a managed IT and cybersecurity provider serving SMB and mid-market clients with co-managed and fully managed service tiers. It competes directly with Lumen21 in the regulated SMB IT services space.
- Be Structured Technology Group: Be Structured is a managed IT services and cybersecurity provider serving Los Angeles-area SMBs and mid-market clients with compliance and cloud offerings. Its size, geography, and service profile closely match Lumen21's California-rooted business.
- NetGain Technologies: NetGain Technologies is a managed IT and managed security provider with a strong healthcare and financial services vertical focus, plus Microsoft and cloud expertise. It is a close comparable to Lumen21 in regulated-industry IT services delivery.
- KDG (Kelley Digital Group): KDG provides managed IT, cybersecurity, and custom software services to SMB clients with strong Microsoft ecosystem alignment. It competes directly with Lumen21 in the SMB managed IT and Microsoft-centric services market.
- All Lines Technology: All Lines Technology is a managed services and IT solutions provider serving regulated industries with cybersecurity, cloud, and infrastructure services. It is comparable to Lumen21 in both service mix and regulated-vertical focus.
- Corsica Technologies: Corsica Technologies delivers managed IT, cybersecurity, and compliance services to mid-market organizations across healthcare, financial services, and other regulated sectors. Its MSSP-plus-managed-IT positioning is highly comparable to Lumen21.
- iCorps Technologies: iCorps Technologies provides managed IT, cloud, and cybersecurity services to SMB and mid-market clients across financial services, healthcare, and professional services. Its service portfolio and customer profile are closely aligned with Lumen21.
Broad incumbents
- ConnectWise: ConnectWise is the dominant platform provider for the MSP industry, offering PSA, RMM, security, and business management tooling that Lumen21 likely uses operationally. As a broad incumbent in the MSP ecosystem, it shapes pricing and capability baselines for all peers including Lumen21.
Market position
Strengths4 records
Weaknesses3 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Lumen21 social profiles
Digital presenceLumen21 compliance and trust
Trust signalCompliance8 records
Lumen21 financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lumen21 leadership team
Management profileNumber of profiles
Lumen21 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lumen21 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lumen21
What does Lumen21 do?
Lumen21 provides managed IT services, cybersecurity and compliance, cloud solutions, and ERP implementation (centered on Microsoft Dynamics 365 Business Central) to small and mid-sized organizations in regulated industries. Service offerings include 24/7 infrastructure monitoring, advanced firewalls and intrusion detection, regulatory compliance enablement for HIPAA, PCI DSS, and GDPR, and digital transformation consulting delivered on a subscription-based managed services model.
Is Lumen21 a public or private company?
Lumen21 is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Lumen21 founded?
Lumen21 was founded in 2007. It employs 101 to 250 people.
Where is Lumen21 based?
Lumen21 is headquartered in Orange, United States, in the North America region.
How does Lumen21 make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are security-as-a-Service (SaaS), professional Services and usage-based Overage Charges.
Who are Lumen21's main competitors?
Direct peers on record are Dataprise, Ntiva, Stratosphere Networks, Be Structured Technology Group, NetGain Technologies, KDG (Kelley Digital Group), All Lines Technology, Corsica Technologies and iCorps Technologies. ConnectWise is listed as a broad incumbent.
Does Lumen21 have an API?
No public API is recorded for Lumen21.
What industry is Lumen21 in?
Lumen21's product category is Managed IT Services. Its primary akta.pro industry code is BPAEADAB, Security Operations Center (SOC) as a Service, with a secondary code of BPAEAIAD, Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings). Its NAICS code is 54151 and its SIC code is 7370.